Construction Defect/Liability Claims Adjuster

Construction Defect/Liability Claims Adjuster

The James Allen Companies Inc
Published
November 14, 2017
Category
Claims  
Job Type

Description

Claims Adjuster

JOB SUMMARY:

Claims Adjuster is responsible for investigations, adjustments, negotiations and trial preparation arising under specific business policies and procedures

ESSENTIAL JOB DUTIES

 Manage complex claims, investigating facts, determining liability, evaluating damages, negotiating settlements with claimants and/or their attorneys. Obtain quality recorded statements from insureds and claimants. Proper posting and documentation of claims files. Proper and timely reserving for loss and expense. Pursue and manage subrogation.
 Recognize and evaluate coverage issues. Issue reservation of rights and coverage position letters.
 Examine contracts, evaluating risk transfer and duty to defend and indemnify additional insureds.
 Manage complex multi-party litigation.
 Manage vendors such as independent adjusters and defense experts.
 Travel to mediations and trials.
 Strong knowledge of basic legal concepts.
 Deliver quality customer service and claim handling.
 Ability to effectively communicate with internal partners such as underwriting and auditing/compliance in addition to external claimants, counsel, vendors and insureds.

ESSENTIAL JOB REQUIREMENTS, EDUCATION and WORK EXPERIENCE
 Minimum of 10 years handling general liability claims.
 Minimum of 5 years handling construction defect claims.
 Bachelor’s degree or work equivalent.
 Proficient with Word, Excel and Outlook.
 Current P&C adjuster License, ability to be licensed in GA, FL, NC, SC, MD, VA, PA, IN, TX and TN.
 Ability to adapt to rapidly changing environment, ability to work under pressure and in fast paced environment.
 Ability to travel as required.
 Strong customer service, problem solving, interpersonal and organizational skills.
 Strong verbal and written communication skills.
 Ability to learn new software systems and programs.
 Ability to multi-task and focus on detail.
 Ability to maintain the highest level of confidentiality.
 Ability to positively interact with internal and external customers.
 Ability to use normal office equipment, i.e. PC, fax, copier, telephone, etc.
 Computer literate; advanced Microsoft Office skills (to include data entry accuracy and detail orientation skills).

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