Claims Adjuster is responsible for investigations, adjustments, negotiations and trial preparation arising under specific business policies and procedures
ESSENTIAL JOB DUTIES
Manage complex claims, investigating facts, determining liability, evaluating damages, negotiating settlements with claimants and/or their attorneys. Obtain quality recorded statements from insureds and claimants. Proper posting and documentation of claims files. Proper and timely reserving for loss and expense. Pursue and manage subrogation.
Recognize and evaluate coverage issues. Issue reservation of rights and coverage position letters.
Examine contracts, evaluating risk transfer and duty to defend and indemnify additional insureds.
Manage complex multi-party litigation.
Manage vendors such as independent adjusters and defense experts.
Travel to mediations and trials.
Strong knowledge of basic legal concepts.
Deliver quality customer service and claim handling.
Ability to effectively communicate with internal partners such as underwriting and auditing/compliance in addition to external claimants, counsel, vendors and insureds.
ESSENTIAL JOB REQUIREMENTS, EDUCATION and WORK EXPERIENCE
Minimum of 10 years handling general liability claims.
Minimum of 5 years handling construction defect claims.
Bachelor’s degree or work equivalent.
Proficient with Word, Excel and Outlook.
Current P&C adjuster License, ability to be licensed in GA, FL, NC, SC, MD, VA, PA, IN, TX and TN.
Ability to adapt to rapidly changing environment, ability to work under pressure and in fast paced environment.
Ability to travel as required.
Strong customer service, problem solving, interpersonal and organizational skills.
Strong verbal and written communication skills.
Ability to learn new software systems and programs.
Ability to multi-task and focus on detail.
Ability to maintain the highest level of confidentiality.
Ability to positively interact with internal and external customers.
Ability to use normal office equipment, i.e. PC, fax, copier, telephone, etc.
Computer literate; advanced Microsoft Office skills (to include data entry accuracy and detail orientation skills).