Premium Auditor

Premium Auditor

The James Allen Companies Inc
Published
January 25, 2019
Location
Pittsburgh, PA
Category
Job Type

Description

Premium Auditor, Senior

A. PRINCIPAL JOB RESPONSIBILITIES
With minimal supervision, timely, accurately and efficiently performs audits of customer data,
including the more complex, less routine audits; maintains good customer relations; maintains
good working relations with co-workers and other company personnel. Substantial independent
action and judgment are required to make premium audit conclusions involving complex
coverage and factual issues.
B. DESCRIPTION OF JOB RESPONSIBILITIES
Timely, accurately and efficiently:
1. Evaluates customer information and makes audit conclusions, including the selection of
support data and other information to support the audit conclusion;
2. Decides which customer records, payroll information and reports to audit;
3. Determines the time, means, manner and methods to be used in performing and
completing audits;
4. Identifies and advises management and underwriters about potential premium
payment problems;
5. Advises management and underwriters of changes in customer operations or
financial conditions;
6. Advises customers in establishing and maintaining audit records;
7. Develops, maintains and enhances good customer relations, including participation in the
branch agency business plan and the special customer business plan;
8. Develops, maintains and enhances good working relations with co-workers and other
company personnel with whom contact is necessary to perform her or his job
responsibilities;
9. Mentors and helps train less experienced premium auditors.
C. ESSENTIAL JOB FUNCTIONS
Ability to:
1. Provide prompt, efficient and effective audit services to our customers;
2. Clearly, accurately and effectively communicate, both orally and in written
correspondence and both internally and externally, including with our customers and their
representatives and other third parties;
3. Develop, maintain and enhance good customer relations;
4. Timely and accurately recognize premium audit issues and to make appropriate decisions
regarding the audits, including judgments about complex factual situations;
5. Read, comprehend and interpret premium audit information;
6. Work independently and with minimal supervision, including frequently operating in the
field for several days a week;
7. Follow written and oral instructions;
8. Maintain regular, predictable attendance;
9. Work in a harmonious manner, accept supervision and directions and interact in a
cooperative and professional manner with supervisors, co-workers, other company
personnel and customers;
10. Timely and accurately organize, prioritize and complete all job responsibilities, including
organizational and time-management abilities, without supervision and within assigned
deadlines;
11. Maintain a high level of quality audit work and output;
12. Hear, see and talk to effectively communicate in person and by telephone with
supervisors, co-workers, other company personnel, customers and their representatives
and other third parties;
13. Read and understand written documents, including insurance and policy terms and other
factual information;
14. Frequently work on several tasks at the same time within assigned deadlines;
15. Frequently work rapidly and with intense concentration for long periods of time;
16. Frequently travel between different off-site locations or overnight in an expeditious
manner;
17. Frequently sit at a desk or other work station for extended periods of time;
18. Occasionally lift and carry equipment or materials weighing up to 15 pounds;
19. Routinely bend, kneel, reach, see, be mobile and walk around;
20. Frequently drive an automobile for extended periods of time, doing so in a safe manner;
21. Efficiently utilize a computer and job related software to perform her or his job
responsibilities.
The above job description is not an exhaustive list of duties, responsibilities, abilities and job functions
associated with this job.

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