Our client, an insurance agency in Edina, MN, is currently seeking an experienced Commercial Lines Account Service Representative. They are a growing insurance agency with emphasis on both commercial and personal lines. This position is responsible for working with our agents and providing excellent service to our commercial lines clients via telephone, mail, email, or in person. The agency focus is on client satisfaction, retention and growth of new and existing customers.
Minimum Qualifications: To be considered for this position, the candidate must have a sense of urgency and be highly responsive with the ability to assess the needs of clients. Candidates must have 4 years insurance experience with at least 2 years of commercial lines customer service experience. They must currently be licensed as a MN property and casualty agent.
Required Skills: Candidates must possess excellent customer service skills. They must be able to communicate effectively both verbally and in writing. We require you to maintain accurate records of all policy and client account transactions. As a result, this individual must be an organized, detail oriented self starter and an expert in multi tasking. Candidates must also have the ability to work with limited supervision. Experience with AMS agency management system and Microsoft based computer systems experience a is a plus. Any prior bond experience is also helpful.