Account Manager

Account Manager

The James Allen Companies Inc.

Position Summary:

As an Account Manager at voluntary benefits organization you will play a pivotal role in overseeing and enhancing the efficiency of our employee benefit insurance brokerage operations. We are seeking an experienced professional with employee benefit insurance industry experience, benefits knowledge, voluntary benefits expertise, and the ability to manage account servicing and benefits enrollment platforms effectively.

This role will be responsible for servicing of client accounts, scheduling of open enrollments, enroller representative training and providing support in day-to-day team operations.

Key Responsibilities:

  1. Benefits Expertise: Utilize your strong knowledge of employee benefits and voluntary benefits to guide the team in offering the best solutions to clients.
  2. Account Servicing: Manage and maintain relationships with clients, ensuring high levels of customer satisfaction and retention.
  3. Benefits Enrollment Platforms: Proficiency in various benefits enrollment platforms, including Selerix, Paycom, Navigator, ADP, and Paychex, is essential for streamlining processes and improving client experiences.
  4. Compliance: Stay up-to-date with insurance industry regulations and ensure that the firm complies with all relevant laws and standards.

Qualifications:

  • Experience of having worked in employee benefit insurance agency and/or company.
  • Knowledge of employee benefits and voluntary benefits.
  • Proficiency in Microsoft Excel
  • Experience in account servicing and client relationship management.
  • Familiarity with benefits enrollment platforms, including Selerix, Paycom, Navigator, ADP, and Paychex.

Skills and Competencies:

  • Exceptional communication and interpersonal skills.
  • Detail-oriented and highly organized.
  • Strategic thinker with the ability to drive process improvements.

Salary:

$80,000

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