CCIP Operations Manager

CCIP Operations Manager

The James Allen Companies Inc.

  • In-Depth Problem Solving and Analysis
  • Process Driven
  • Results Oriented
  • Relationship Management
  • Planning and Organizing
  • Coaching and Developing Others
  • Customer Focus
  • Teamwork and Collaboration
  • Functional Acumen

Job Description
Position is located in Richardson, TX

Bachelor’s degree is required

Three (3) or more years of insurance-related work experience is required

Basic knowledge of standard casualty insurance coverages
  • General Liability
  • Umbrella / Excess Liability
  • Workers’ Compensation
  • Prior experience with wrap-up insurance programs [Contractor-Controlled Insurance Program (CCIP) or Owner-Controlled Insurance Program (OCIP)] is preferred
  • Prior experience successfully managing, supervising or leading a team in a high-volume work environment is preferred
Preferred professional designations:
  • Construction Risk and Insurance Specialist (CRIS)
  • Associate in Risk Management (ARM)
Position Description

The CCIP Operations Manager leads a team of individual contributors and is responsible for the internal CCIP policy and enrollment administration activities. This role also contributes to the overall RMS

Department’s CCIP strategy. A successful candidate demonstrates the ability to direct the daily responsibilities of the CCIP Administration team, improve current procedures and interacts with

Member CCIP administrators, enrolled subcontractors, outside broker/excess carrier partners and RMS Department personnel.
Key Relationships

This role is responsible for developing and maintaining the following relationships:

  • CCIP Administration Team
  • RMS Operations Manager
  • Vice President of Insurance Operations
  • Director, Risk Management
  • Chief Risk Officer
IT Department
  • Members
  • Excess broker and carrier partners
  • Third-party CCIP administrators and software vendors

Position Responsibilities

Daily Responsibilities include but are not limited to:

  • Oversee the daily administrative activities performed by the CCIP Administration Team and monitor production metrics
  • Coordinate internal data requests and information needs to support the operational goals of the CCIP program
  • Support Members with the administrative responsibilities of their CCIP programs, including training and troubleshooting
  • Manage the policy data and statistical reporting activities and resolve state compliance/regulatory requests
  • Periodic Responsibilities include but are not limited to
  • Establish individual and team goals for the CCIP Administration Team and perform periodic feedback sessions and annual performance reviews
  • Perform internal training and identify areas for process improvement
  • Coordinate, develop, and document Member CCIP administration strategies
  • Solicit periodic feedback from Member CCIP administrators to improve the administration process and contribute to improvements to the CCIP administration websites
  • Participate in CCIP administration orientation and education meetings; travel as requested
  • Coordinate annual insurance renewal activities for the CCIP program
  • Contribute to special projects and any other CCIP program-related activities, as assigned
  • Max. file size: 300 MB.
  • This field is for validation purposes and should be left unchanged.

Share this job