Commercial Lines Account Manager
The James Allen Companies Inc.
Position Title: Commercial Lines Account Manager
Position Summary:
We are seeking a Commercial Lines Account Manager to join our full-service insurance agency. The ideal candidate will be responsible for servicing an existing book of business, maintaining client relationships, and assisting with new business development in the commercial lines department.
Company Description:
Established in 1982, our full-service insurance agency has been providing high-quality insurance solutions to clients for over 30 years. We pride ourselves on excellent customer service, industry expertise, and a commitment to meeting the unique insurance needs of each client.
Responsibilities:
– Service an existing book of business, including policy renewals, endorsements, and claims processing
– Build and maintain strong client relationships through proactive communication and exceptional customer service
– Assist with new business development, preparing proposals, and issuing new policies
– Collaborate with producers and underwriters to provide comprehensive insurance solutions to clients
– Stay current on industry trends, changes in insurance regulations, and updates in coverage options
– Maintain accurate client records and documentation in agency management system
– Handle client inquiries and resolve any issues or concerns in a timely and professional manner
Desired Experience and Skills:
– 3+ years of experience in commercial lines insurance, with a strong understanding of commercial property and casualty products
– Proven track record of successfully managing a book of business.
– Excellent communication skills, both written and verbal, with the ability to interact effectively with clients, colleagues, and underwriters
– Strong attention to detail and organizational skills, with the ability to multitask and prioritize workload effectively
– Proficiency in insurance agency management systems, Microsoft Office Suite, and other relevant software programs
– Ability to work independently and as part of a team in a fast-paced, deadline-driven environment
– Active insurance license in the state of Pennsylvania required, with additional industry certifications a plus (CISR, CIC, etc.)
Hybrid Work arrangement after training
We offer competitive compensation, benefits, and opportunities for professional development and growth.