Middle Market Work Comp Underwriter

Job Title: Middle Market Underwriter
Department: Underwriting
Reports to: Underwriting Supervisor/Manager

Position Summary:
The Middle Market Underwriter will work within a collaborative underwriting department, responsible for analyzing the financial health, operational practices, and potential risks associated with businesses seeking insurance coverage from small to mid-complex risks. This role involves making informed decisions on policy issuance, coverage limits, and premiums to ensure profitability and risk mitigation for the company while developing, networking, and maintaining agency relationships.

Essential Functions:

• Evaluate the risk potential of mid-sized businesses applying for workers’ compensation coverage by analyzing relevant data.
• Make informed underwriting decisions within delegated authority limits, seeking approval for exceptions or high-risk cases as required.
• Ensure compliance with regulatory requirements and internal policies in all underwriting activities.
• Build and maintain positive relationships with internal and external stakeholders to facilitate smooth operations and collaboration.
• Achieve company written premium, loss ratio, and service objectives.
• Manage a high volume of transactions while balancing execution of processes.
• Proactively use predictive analytics to determine underwriting pricing.
• Maintain relationships with agency partners through in-person visits and networking opportunities.
• Assist with the ongoing incorporation process of automation tools.
• Provide timely and professional communication to all stakeholders.

Job Qualifications:
Education:
Bachelor’s degree from an accredited college/university in a Business-related field.

Experience:
At least 3-5 years of Property and Casualty insurance underwriting experience.

Required Skills/Abilities:

• Strong analytical and critical thinking skills to assess complex risks and make sound underwriting decisions.
• Excellent communication and negotiation skills for interacting with clients, agents, and internal stakeholders.
• Demonstrated ability to confidently accept appropriate risk.
• Knowledge of insurance regulations, underwriting principles, and industry best practices.
• Strong writing skills to clearly communicate underwriting decisions.
• Demonstrated commitment to professionalism, integrity, and ethical conduct.
• Attention to detail.
• Limited experience reviewing financial statements and ratios related to risk analysis.
• Ability to build trust and rapport with clients, ensuring satisfaction and fostering long-term partnerships.
• Ability to identify account growth opportunities and collaborate with clients to achieve their business objectives.

Specialized Knowledge, Licenses, etc.:

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• ARM, CIC, or AU designations preferred.
• Workers’ compensation experience preferred.

Positive Attitude:
Develops and maintains positive working relationships with team members, customers, co-workers, and management through effective communication and collaboration skills.

Working Conditions:

• General office conditions with light physical demands.
• Adherence to safety rules and regulations, including building security.
• Participation in maintaining safe and efficient operating conditions to safeguard employees and facilities.
• Drug-free environment, with drug testing prior to employment and after work-related accidents.
• Exposure to VDT screens.