Regional Claims Manager

Regional Claims Manager – East Region
💼 Commercial P&C | Hybrid | Leadership Role | Strong Benefits Package

The James Allen Companies is proud to partner with a financially stable and growing insurance carrier to identify a Regional Claims Manager for their East Region. This leadership opportunity offers a hybrid work schedule, a competitive compensation package, and excellent benefits, including a company car and support for continued education and professional designations.

🔹 Position Overview:

This individual will oversee the day-to-day operations of a regional claims team, providing guidance and supervision to local Claims Managers and Supervisors. The role involves managing large claims exposures, ensuring regulatory compliance, and collaborating cross-functionally with underwriting leadership to support business objectives.

🔹 Key Responsibilities:

• Supervise regional claims teams to ensure quality, efficiency, and timeliness of claim handling

• Manage large loss files and oversee reserve evaluations and coverage analysis

• Provide training, mentorship, and performance evaluations for claims personnel

• Review policy conditions, endorsements, and exclusions to resolve coverage issues

• Coordinate with independent adjusters and third-party vendors

• Partner with underwriting leadership on business planning and branch objectives

• Support personnel administration, staffing decisions, and team development

• Ensure accurate reporting, negotiation, and settlement of claims in compliance with company and jurisdictional guidelines

🔹 Qualifications:

• 10+ years of experience in multi-jurisdictional commercial claims including GL, Auto, Property/Inland Marine, Workers Comp, and Construction Defect

• 5+ years managing claims professionals

• Strong knowledge of complex coverage analysis and claims best practices

• CPCU, AIC, or similar designation preferred

• Proficient with claims software and technology

• Excellent communication, organizational, and leadership skills

• Must be legally authorized to work in the U.S.

• Willingness to travel regionally, including overnight as needed

🔹 Perks & Benefits:

• Competitive salary + bonus potential

• Hybrid schedule with company-provided laptop, smartphone, and vehicle

• Paid time off + 12 paid holidays annually

• Health, dental, and vision insurance

• Company-paid life insurance (2x annual earnings)

• 401(k) with profit sharing

• Professional development support (designations & certifications)

• Flexible daily schedule

• Employee fitness program