Senior Commercial Lines Account Manager

Senior Commercial Lines Account Manager

Responsibilities:

As a Senior Commercial Lines Account Manager, you’ll support Producers and Account Executives in managing a diverse commercial book of business, with a strong focus on contractors, oil & gas, and power line accounts. This role includes servicing clients, coordinating renewals, and actively marketing both new and renewal business.

• Coordinate renewals with Producers and Account Executives.
• Assist in marketing new and renewal business, including gathering underwriting information, preparing submission packets, and obtaining competitive quotes.
• Prepare professional proposal and presentation packets.
• Handle client inquiries related to coverage, claims, billing, and administrative issues.
• Review and verify accuracy of renewal policies; generate billing invoices.
• Process policy changes and endorsements.
• Cross-sell additional lines of coverage when appropriate.
• Manage expiration logs and ensure timely policy handling.
• Approve Certificates of Insurance and ensure proper issuance.
• Maintain accurate, up-to-date client files in AMS360.
• Enter checks into AMS360 and provide payroll data to the payroll administrator.
• Follow up on outstanding orders, documentation, and client communications.
• Perform special projects and contribute to a positive and collaborative work environment.

Qualifications:

• Minimum 5 years of experience in a similar Commercial Lines role.
• Strong understanding of commercial underwriting, coverages, and marketing processes.
• Prior experience working with contractors, oil & gas, or power line accounts preferred.
• Proficiency with AMS360 required.
• Personable, energetic, and professional demeanor with a client-first approach.
• Excellent communication and organizational skills.
• A self-starter who can work independently and as part of a team.
• Strong attention to detail and the ability to manage multiple priorities.
• CIC or CISR designation preferred or actively working toward one.