Senior Technical Specialist – Aviation Claims

Senior Technical Specialist – Aviation Claims

Experience:
Minimum of 7+ years of claims experience required. Previous experience in aviation insurance or risk management is preferred. A pilot’s license is a plus.

Education:
Bachelor’s degree (4-year college degree) required.

Career Level:
Professional

Qualifications:
This position requires strong interpersonal, organizational, and communication skills. Candidates must be proficient in Microsoft Office and able to work effectively in a fast-paced, team-oriented environment. The ability to prioritize and manage fluctuating workloads is essential. Approximately 35% travel is required and may vary based on caseload.

Essential Duties and Responsibilities:

• Direct management of first- and third-party aviation claims from start to finish

• Inspect risks, assess damages, and accurately complete all phases of the adjusting process to ensure proper indemnification in accordance with policy coverages

• Review new losses, analyze coverage, initiate contact with relevant parties, and resolve any coverage issues

• Conduct on-site aircraft accident investigations and surveys of aircraft and property damage

• Communicate with policyholders, claimants, witnesses, attorneys, and others to gather necessary information, especially for contested claims

• Provide oversight and direction to panel attorneys handling litigated claims

• Prepare and submit detailed reports on investigative findings and claim settlements

• Report to management outlining key issues, evaluations, and recommended solutions

• Make underwriting recommendations for proper policy rating

• Apply knowledge of aviation industry practices and procedures throughout the claims process