Workers Compensation Underwriting Manager

Underwriting Manager Job Description

This newly created position will report directly to the President/CEO and oversee the underwriting department of the organization, including underwriters and account managers. This position will be responsible for guiding and setting the direction of the organization as it relates to underwriting both new and renewal business, product offerings, rate and form filings, and assisting with problem and dispute resolution. Underwriting interacts with every department within our organization and this position will have interactions with other C-Suite executives as well as members of the claims and loss control departments. The right individual will be able to or possess the following skills/abilities:

• Strong analytical skills and problem-solving abilities.
• Strong written and verbal communication skills.
• Ability to operate within guidelines and not “hard and fast” defined rules.
• Ability to say no and hold your ground while being able to articulate your reasons why.
• Ability to find compromise when different alternatives exist.
• Strong attention to detail.
• Possess common sense.
• Ability to manage, coach, and mentor young direct reports.
• Identify changes in the marketplace and analyze and communicate changes needed within product offerings.
• Develop written operating procedures where little exists today.
• Ability to sell us – act as an extension of our marketing department.
• Work closely with other departments to identify emerging issues and analyze their impact to business operations, including changes needed.
• Willingness to meet policyholders and agency partners.
• A focus on service and communication.
• Some travel will be required.
• Will manage a small book of business through assigned agency partners.
• Manage and oversee the workloads of direct reports.
• Help develop the knowledge, skills, and industry expertise of direct reports through creation of educational programs.
• Work with marketing to assist in creating agency educational curriculum.
• Use of common sense in problem solving and decision making.
• Strong attention to detail but with the ability to discern between what’s important and what is less important.
• Ability to read situations and pick up on non-verbal ques.

This position would maintain normal work hours, overtime would not be anticipated or required but may occur in limited quantities during peak periods, such as November and December. Additionally, this position would ideally work in the office but have the flexibility to WFH when needed for appointments, etc.