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Position Overview:
The Director of Human Resources specializing in Employee Benefits will lead and manage the design, implementation, and administration of comprehensive benefits programs. This strategic leadership role will focus on ensuring that all employee benefits are competitive, cost-effective, compliant with legal regulations, and aligned with the company’s overall human resources goals. The role requires a deep understanding of employee needs, market trends, and legal requirements related to benefits, as well as an ability to collaborate with other HR leaders and senior management to drive employee engagement, retention, and overall organizational effectiveness.
Key Responsibilities:
1. Benefits Strategy and Leadership:
- Strategic Planning: Develop and execute the overall employee benefits strategy aligned with the company’s mission, culture, and goals. Provide long-term planning to continuously enhance the benefits offering.
- Leadership & Oversight: Lead and mentor a team of benefits professionals to manage day-to-day benefits administration. Provide guidance and foster a culture of accountability and innovation within the benefits function.
- Vendor Management: Build and maintain relationships with third-party benefit vendors, insurance carriers, brokers, and other external partners. Negotiate contracts, manage service-level agreements, and ensure optimal service delivery.
- Cost Optimization: Monitor benefit costs and work with finance and procurement teams to identify cost-saving opportunities without compromising the quality or competitiveness of the benefits programs.
2. Benefits Program Design & Administration:
- Design and Maintain Programs: Oversee the design and implementation of all employee benefit programs, including health insurance, dental, vision, life insurance, retirement plans (401(k), pension), wellness initiatives, and voluntary benefits.
- Compliance & Regulatory Oversight: Ensure compliance with all applicable federal, state, and local regulations (e.g., ERISA, ACA, HIPAA, COBRA, FMLA, ADA) in the administration of benefits. Stay up to date on legislative changes and adjust programs accordingly.
- Enrollment & Communication: Manage annual open enrollment processes, including system setup, communication, training, and support for employees. Ensure clarity of communication regarding the value of benefits, and support employees in navigating options.
- Claims & Issues Resolution: Serve as the senior point of contact for escalated employee issues related to benefits claims, disputes, and plan interpretation. Act as a liaison between employees, carriers, and brokers to resolve issues promptly.
3. Employee Wellness & Engagement:
- Wellness Program Development: Lead the development and execution of comprehensive wellness initiatives that promote overall employee well-being, including mental health, physical wellness, and financial literacy.
- Employee Education & Engagement: Create and implement educational resources to help employees better understand and maximize their benefits. Conduct benefits orientations, workshops, and webinars to engage employees and improve retention.
- Surveys & Feedback: Collect and analyze employee feedback regarding benefits satisfaction and wellness needs. Use data-driven insights to continuously refine and enhance benefits offerings.
4. Data Analysis & Reporting:
- Data-Driven Decision Making: Leverage data analytics to monitor and evaluate the effectiveness of benefits programs. Analyze trends, employee utilization, and costs to recommend improvements.
- Budget Management: Develop and manage the budget for all employee benefits programs. Prepare and present detailed reports to senior leadership on program performance, cost trends, and strategic initiatives.
- Reporting & Audits: Prepare regular reports on benefits plan performance and compliance. Coordinate internal and external audits related to employee benefits programs.
5. Legal and Regulatory Compliance:
- Compliance Monitoring: Ensure the company’s benefits programs comply with all legal requirements and regulations. Work with legal counsel to stay abreast of any changes in laws impacting benefits and communicate necessary changes to internal stakeholders.
- Document Management: Maintain accurate and up-to-date records of benefits plans, plan documents, policies, and communications in accordance with legal requirements.
6. Cross-functional Collaboration:
- HR Integration: Work closely with other HR functions (e.g., Talent Acquisition, Compensation, Employee Relations) to ensure alignment of benefits with broader HR initiatives, including total rewards strategies.
- Employee Relations: Partner with HR Business Partners and managers to address benefits-related questions, resolve disputes, and improve overall employee experience related to benefits programs.
- Executive Support: Provide strategic counsel to senior leadership on employee benefits matters, advising on trends, challenges, and best practices to ensure the company’s competitive edge in talent acquisition and retention.
Required Qualifications:
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Education: Bachelor's degree in Human Resources, Business Administration, or a related field (Required).
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Professional Certifications: Certified Employee Benefit Specialist (CEBS), Society for Human Resource Management (SHRM-SCP), or similar preferred.
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Experience:
- Minimum of 7-10 years of experience in Human Resources with at least 5 years focused on employee benefits management.
- Strong experience in benefits design, administration, and strategic planning.
- Extensive knowledge of employee benefits laws, regulations, and compliance issues (e.g., ERISA, ACA, HIPAA, COBRA).
- Experience with benefits administration software, HRIS systems, and data analytics tools.
- Proven ability to manage vendor relationships and negotiate contracts.
- Experience leading a team or department within HR.
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Skills & Competencies:
- Analytical Thinking: Ability to use data and metrics to drive decision-making and continuously improve benefits offerings.
- Communication: Exceptional written and verbal communication skills, with the ability to convey complex benefits information in a clear and engaging manner.
- Leadership: Strong leadership skills with the ability to motivate, mentor, and develop a high-performing benefits team.
- Problem-Solving: Excellent issue-resolution skills and the ability to manage conflict effectively.
- Project Management: Experience managing multiple, complex projects simultaneously with a focus on deadlines and quality.
- Adaptability: Ability to stay flexible and responsive in a fast-paced environment, particularly in relation to changing legal and market conditions.
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Technical Skills:
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
- Familiarity with HRIS systems (e.g., Workday, ADP, UltiPro) and benefits management platforms.
- Knowledge of benefits benchmarking tools and resources.
Preferred Qualifications:
- Master's degree in Human Resources, Business Administration, or a related field.
- Experience in a large, complex organization or a highly regulated industry.
- In-depth knowledge of global benefits programs and cross-border compliance issues.
Working Conditions:
- Full-time, exempt position.
- Standard office hours, with occasional evening or weekend hours during peak times (e.g., open enrollment).
Physical Requirements:
- Ability to sit and stand for extended periods.
- Occasional travel may be required for vendor meetings, industry conferences, or company events.
Come see why people love working here! We have an excellent opportunity for a Small Business Commercial Lines Underwriter to join our Nashville team. This is a hybrid position, reporting to our Nashville office 2-3 days per week.
The Small Business Commercial Lines Underwriter analyzes information, developments, and trends on new and renewal accounts with premiums up to $25,000 to determine the risks associated with insuring the accounts. Within this segment of business, automated underwriting edits enable the routine/low-risk accounts to be processed without underwriter involvement – leaving only the accounts with conditions requiring extra scrutiny for the Small Business Commercial Lines Underwriter to review and determine risk acceptability while ensuring compliance with established underwriting strategies and regulatory requirements. The Small Business Commercial Lines Underwriter exercises authority to decide whether to offer, continue, modify, or reject insurance, finalize the amounts and types of coverage, and determine appropriate premiums. This position builds relationships with assigned agents to generate quoting activity.
COMPETENCIES AND ESSENTIAL DUTIES OF THE SMALL BUSINESS COMMERCIAL LINES UNDERWRITER
Business Acumen
- Reviews new business, renewals, endorsements, and quote requests to determine acceptability using established underwriting authority and company guidelines.
- Communicates underwriting decisions, techniques, and interpretation of policy forms and coverages with agents and company personnel regarding risk acceptability, incomplete information, etc.
- Provides feedback to the Underwriting Manager and designated Territory Manager on the quality of submissions and interactions with agency personnel.
- Communicates underwriting and marketing philosophy or practices to agents and assists with education/training issues within the agency.
- Documents underwriting files where required, including actions taken, reasons for decisions, and any follow-up diary needed.
- Provides input to the Branch Management team about individual agency underwriting performance (e.g., Agency Review meetings, Quarterly Results Management meetings).
Embraces Data Analytics
- Applies data to solve common business problems.
- Compiles, manipulates, and analyzes data of varying complexity.
- Utilizes available tools for data analysis effectively and appropriately.
Negotiation
- Visits agencies with the designated Territory Manager to discuss underwriting matters, assist in the development of new business, and strengthen agency relations.
- Responds to Insurance Department complaints and attends periodic hearings.
Results-Oriented
- Provides additional scrutiny to complex risks that fall outside of Straight Through Processing, ensuring exposure and coverage analysis to determine acceptability.
- Travels independently to visit agencies as necessary.
- Drives profitable new business growth.
Time & Priority Management
- Provides ongoing support to Senior Territory Managers and/or middle market underwriters on non-risk selection and pricing decisions.
- Supports special underwriting projects and initiatives, including loss prevention, targeted re-underwriting programs, and book rollovers.
Decision-Making
- Establishes appropriate account pricing in accordance with established underwriting authority and company guidelines.
- Orders and/or analyzes loss control reports, financial reports, MVRs, and other underwriting reports.
- Evaluates the need for and secures appropriate facultative reinsurance in accordance with company guidelines.
- Contributes to developing underwriting policies, procedures, and guidelines to reflect market conditions and achieve division goals.
Performs other projects as requested or assigned by the Underwriting Manager.
CORPORATE CORE COMPETENCIES
Effectively Communicates and Connects
- Communicates and negotiates effectively with peers regarding work outcomes.
- Influences others by presenting strong cases and fostering understanding.
- Actively listens, asks clarifying questions, and provides feedback.
- Builds and nurtures positive workplace relationships.
Customer Focused
- Identifies and responds to customer needs effectively.
- Develops positive relationships with customers and incorporates feedback.
- Delivers timely, high-quality solutions that enhance the customer experience.
Talent Development Mindset
- Discusses technical and professional development with peers.
- Recognizes and acts on learning opportunities.
- Acknowledges and supports high performance in others.
Demonstrates Adaptability
- Suggests new approaches to tasks and challenges.
- Actively supports and adapts to change initiatives.
- Proposes creative solutions and manages ambiguity effectively.
Demonstrates Accountability
- Takes responsibility for actions and learning from feedback.
- Demonstrates reliability by consistently meeting commitments.
- Applies judgment in decision-making and contributes to organizational success.
SPECIAL RELATIONSHIPS
- Reports to the Underwriting Manager.
- Direct contact with underwriting, loss control, premium audit, and claims personnel.
- Regular interaction with agents and insureds.
QUALIFICATIONS
Education/Credentials
- 4-year degree or equivalent work experience.
- Continuing education in specialized insurance courses (e.g., IIA, AU) preferred.
Experience
- Completion of a Commercial Lines Underwriter Trainee curriculum or 1-3 years of experience in a relevant property/casualty underwriting role preferred.
Technical/Professional Knowledge
- Strong understanding of underwriting principles and pricing risks.
- Knowledge of various insurance coverages.
- Excellent analytical, communication, and problem-solving skills.
- Proficiency in Microsoft Office Suite and underwriting systems.
JOB REQUIREMENTS
- Primarily sedentary with occasional standing and walking.
- Proficiency in computer systems and communication tools.
- Valid driver’s license and ability to travel, including overnight stays, as required.
Head of US Insurance
Summary
The James Allen Companies is seeking on behalf of our client an entrepreneurial individual to take responsibility for setting up our client's US entity and developing their local/regional business. As the Head of US Insurance this person will be overseeing all regulatory and operational activities and act as the face of the client to market. This role requires an energetic and forward-thinking professional with a strong background in the insurance industry.
Why You Should Join
Our client's aim is to lead the embedded insurance market globally. Europe and beyond.
They are on a mission to change the way people think about insurance. They strive to inspire to break new ground and find progressive solutions
that really improve people's lives. They put people at the center of their attention. They create solutions that are based on collaboration and the
exchange of brilliant minds.
• Ensure Regulatory Compliance: Stay at the forefront of insurance regulations, ensuring all our products consistently meet and
exceed state and federal standards
• Oversee Licensing: Ensure company compliance and keep all required insurance licenses up to date by working closely with
external partners and agents
• Regulatory Reporting: Maintain meticulous records in accordance with client's internal policies and procedures and ensure timely submission of all required reports to regulatory
authorities
What we can offer to You
• Highly competitive salary – Our compensation package is very
competitive in the market, with high growth potential
• Opportunity to have a strong impact and independence – We
value your ideas and opinions. We believe that you can have a
strong impact and you will work on meaningful tasks. You will
have the opportunity to work on your own initiatives and take
risks. Failures are part of the journey
• Ownership of your future – We are growing fast, and you will have
the opportunity to shape your own role and future in the
company
• Direct access to top management – You will work in direct
contact with the top management. Giving you the opportunity
to learn from highly experienced senior employees
• Amazing diverse team – You will have the chance to work with
brilliant people from different backgrounds, and cultures
• Ongoing training and education – We offer unique
internal/external training opportunities and development
programs. Constant training available so you remain the best
skilled in the market
What you will need to succeed
• Extensive experience in the insurance industry, with a strong track record in leadership, operations, and business development
• Holding at least a P&C and travel producer licences in their resident state. Additional P&C and Travel insurance producer
licenses in 10 of the most populous US states are preferred
• Thrives in fast-paced, high-growth environments, with international, cross-border experience
• Self-starter with strong analytical, problem-solving, and decision making skills
• Being domiciled in the US with the ability to work independently and as part of a team, managing multiple priorities effectively
• Fluency in English, other languages a plus
What we would love to see from you
• Ability to work with multiple deadlines
• Highly motivated and constantly aiming to improve
• Start-up mindset- comfortable working in a highly dynamic
environment
• Flexibility to travel within the US and to Europe on a regular basis is
required for this role
About Client
Our client is a leading tech venture in Europe specializing in embedded insurance that’s fully digital, end-to-end, and hassle-free. Our
highly successful business model allows us to partner with global digital businesses to bring their customers unique, flexible, and fully automated
insurance tailored to their bookings and purchases. They seek to provide peace of mind if plans change. They help their partners enable business growth, gain unrivalled customer loyalty,
and generate additional revenue from our solutions. Recognized by Forbes as a tech-driven disruptor. They are also a global INSURTECH100 company. They strive to change the way people think
about insurance, turning negative experiences into positive ones.
Our motto: Right there when life happens!
Our client is seeking a Claims Adjuster in the Bismarck or Minot areas in North Dakota- exceptional individuals who are intuitive, motivated, and skilled. We’re experiencing incredible growth and are on the search for individuals who would like to grow with us. With a competitive salary and excellent benefits package, expanding beyond health insurance and a generous 401K, we offer an employee wellness program, a company car, pension plan, and so much more. Please supply a cover letter and resume. Applications with cover letters will be given preferential review.
Core values include: Integrity - Service - Excellence - Stability - Strength - Respect - Teamwork
Duties and Responsibilities of a Claims Adjuster:
- Handle assigned losses and underwriting inspections; prepare and submit reports to appropriate department.
- Focus is on complying with the insurance contract, paying the fair amount and cultivating and maintaining good customer relations.
- Call on producing agents, as necessary, keeping agents informed of claims handling issues for their clients. Assist in keeping agents informed of company policies and procedures.
- Regular and timely attendance in the office is an essential function of the job.
In addition to the duties and responsibilities set forth above, the employee occasionally may be asked to assist in other duties throughout the company on an as-needed basis. At no time will any employee be expected to perform any duties, which he or she is not mentally or physically capable of performing.
Qualifications of a Claims Adjuster:
- High school graduate or equivalent is required, college degree preferred.
- Aptitude for and general knowledge of construction, agri-business and/or automobile repair preferred.
- Completion of insurance related courses helpful.
- Must possess valid driver license and have good driving record.
- Ability to communicate effectively with agents, insureds and mortgagees/lien holders, via letter, electronic mail, phone and in person.
- Ability to work on own initiative recognizing the timeliness of all responsibilities and functions of the job.
- Computer proficiency.
- Ability to withstand varied working conditions, which may include indoor and outdoor work, extremes in temperature, uneven or slippery surfaces and possible exposure to pollutants and irritants.
- Physical ability to lift 40 pounds, bend, stoop and crawl, climb ladders and to work at heights above ground level.
- Ability to tolerate prolonged standing, walking and to conduct visual inspections of insured property.
- Ability to work beyond 40 hours or 5 days per week and travel to other district offices.
Our client is a national leader in vehicle accident damage appraisals. A fully national network Specializing in Heavy Equipment as well as Auto damage appraisals. They also offers Property damage appraisals in most areas of the US. They have built their reputation with a dedicated staff focused on communication with their clients and the quality of their product.
Their relationships are primarily built with Insurance Companies, Adjusting Companies, MGA/TPA’s, CPI, self-insureds and municipalities.
They have an opportunity for an Account Executive located anywhere in the Continental United States to join their team.
Primary Responsibilities:
- Identify and develop new business opportunities.
- Develop and maintain relationships with clients.
- Regular communication with Clients for feedback and added service offering.
- Ability to work independently and meet Sales goals.
- Attend industry conferences as needed.
Qualifications / Education / Skills:
- Prefer 5+ years of successful Account Management experience
- Contacts in property & casualty claims market
- Presentation and communication skills.
- Ability to interact with clients at all reporting levels, Adjuster to Executive.
- Willing to travel as needed (average up to 25% per month)
Position type:
- Regular (Full-time)
- Salary plus commission
- Benefits offered, medical/dental/vision, PTO.
ABOUT THIS POSITION
The Service Concierge position combines wonderful relationship skills with strong problem solving and business acumen. The primary responsibility and goal of this role is to work with our customers and retail partners to ensure they have the very best experience with concierge service and lightning fast results. You will be excited by the interaction with happy customers and business partners while helping them navigate through a frictionless experience. Your positive enthusiasm will be infectious and you are encouraged to try new approaches to drive results. We are all about the learnings, and believe in rapid tests to create better outcomes.
How you contribute:
- Facilitate great customer experiences for our customers and retail partners
- Empathetically communicate with customers over email, phone, chat, and text to resolve questions and make them feel confident in working us
- Answer phone calls from both customers and partners, triage, and help resolve their needs
- Help develop & implement new tests to drive better outcomes
- Provide ideas & feedback to product & engineering teams
- Effectively leverage our platform and systems to optimize performance and process
- Serve as voice of customer, understanding customers’ needs and pain points and help translate expectations and identify trends that affect strategic decision
Why you’ll kill it in the position:
You’re an ambitious individual who embraces the agile work atmosphere of a growth-oriented organization. Ultimate success will be measured by delivering on commitments, exceeding goals, and achieving both with integrity and respect for partners, customers and co-workers. Other attributes include:
- Great problem solving skills & business acumen
- You love to develop relationships and help others
- You are empathetic, diligent, and detailed oriented
- A friendly demeanor that makes others feel great
- Professionalism, patience, and a people first attitude
- Exceptional verbal and written communications skills
- Strong time management capabilities
- Self starter that is comfortable in a high energy and vibrant company environment
- 2-5+ years of service experience
- The ability to collaborate with others to achieve set goals
- Thorough, persistent, and willing to put in the extra effort to achieve goals.
- Bachelor’s degree or comparable experience
What we’ll bring:
- Transparent and fun company culture
- Competitive salary
- Agile process, but not at the expense of proper planning
- World-class benefits (medical, life & vision)
- Dental reimbursement plan
- Paid maternity or paternity leave
- Unlimited vacation policy
- Reimbursement for Professional Development
- Remote employment option
- Company offsites
- Challenging & rewarding work
ABOUT THIS POSITION
The Service Concierge position combines wonderful relationship skills with strong problem solving and business acumen. The primary responsibility and goal of this role is to work with our customers and retail partners to ensure they have the very best experience with concierge service and lightning fast results. You will be excited by the interaction with happy customers and business partners while helping them navigate through a frictionless experience. Your positive enthusiasm will be infectious and you are encouraged to try new approaches to drive results. We are all about the learnings, and believe in rapid tests to create better outcomes.
How you contribute:
- Facilitate great customer experiences for our customers and retail partners
- Empathetically communicate with customers over email, phone, chat, and text to resolve questions and make them feel confident in working us
- Answer phone calls from both customers and partners, triage, and help resolve their needs
- Help develop & implement new tests to drive better outcomes
- Provide ideas & feedback to product & engineering teams
- Effectively leverage our platform and systems to optimize performance and process
- Serve as voice of customer, understanding customers’ needs and pain points and help translate expectations and identify trends that affect strategic decision
Why you’ll kill it in the position:
You’re an ambitious individual who embraces the agile work atmosphere of a growth-oriented organization. Ultimate success will be measured by delivering on commitments, exceeding goals, and achieving both with integrity and respect for partners, customers and co-workers. Other attributes include:
- Great problem solving skills & business acumen
- You love to develop relationships and help others
- You are empathetic, diligent, and detailed oriented
- A friendly demeanor that makes others feel great
- Professionalism, patience, and a people first attitude
- Exceptional verbal and written communications skills
- Strong time management capabilities
- Self starter that is comfortable in a high energy and vibrant company environment
- 2-5+ years of service experience
- Bilingual English and Spanish
- The ability to collaborate with others to achieve set goals
- Thorough, persistent, and willing to put in the extra effort to achieve goals.
- Bachelor’s degree or comparable experience
What we’ll bring:
- Transparent and fun company culture
- Competitive salary
- Agile process, but not at the expense of proper planning
- World-class benefits (medical, life & vision)
- Dental reimbursement plan
- Paid maternity or paternity leave
- Unlimited vacation policy
- Reimbursement for Professional Development
- Remote employment option
- Company offsites
- Challenging & rewarding work
General Summary: The Financial Reporting Manager will report to the Senior Vice President and Chief Financial Officer and collaborate with the Assistant Vice President of Reinsurance & Internal Controls on financial reporting and statutory accounting. The ideal candidate must have experience with the Statutory Financial Statements "Yellow Books" and a background in the insurance industry.
100% in the office.
Essential Duties & Responsibilities:
- Facilitate the preparation, validation, review, and timely submission of all statutory financial requirements including NAIC Quarterly and Annual Statement (“Yellow Book”) and state regulatory reporting requirements.
- Evaluate and perform balance sheet and income statement reconciliations that are complete, accurate and fully supported by appropriate evidence in compliance with statutory accounting regulations.
- Analyze and review month-end close activities for discrepancies, coding errors and other issues that should be researched and resolved or brought to management’s attention, including preparation, review, upload, and posting of journal entries.
- Participate in annual financial audits and engage with external audit partners.
- Partner with relevant departments in preparation and filing of quarterly and annual statutory statements, supporting schedules (such as Schedule P, F, financial notes, general interrogatories, risk-based capital reports, management discussion and analysis, and insurance expense exhibit).
- Maintain accounting principles, practices and procedures that are supported by the accounting standard that is relevant to that financial transaction including Statements of Standard Accounting Practices (“SSAPs”) and Generally Accepted Accounting Principles (“GAAP”) standards.
- Perform internal roll-forward analysis and review of the finance department’s reporting workpapers that are used to source the quarterly and annual financial statements.
- Provide support in applying the appropriate accounting treatment on operational transactions associated with accounts payable and accounts receivable work efforts.
- Ensure compliance with all relevant insurance industry regulations and standards.
- Assist in enhancement of internal control systems to ensure the accuracy of financial data and protection of the company's assets.
- Review and manage significant insurance accounts including direct premiums written, operating expenses, incurred losses and outstanding reserves.
- Oversee the preparation of regulatory filings and ensure all deadlines are met.
- Assist in training and development of finance team in core accounting functions and procedures such as workpaper design, balance sheet & income statement review, reconciliation of accounts, and other areas as needed.
- Provide technical financial advice and knowledge to finance organization
- Foster a collaborative and high-performance team environment.
- Coordinate cross-departmental collaboration to support organizational goals.
Education & Qualifications:
- Bachelor’s degree from an accredited university with a degree in finance or accounting.
- A CPA/Master’s degree or MBA preferred.
- Minimum of two years knowledge of statutory accounting principles; statutory accounting experience is required.
- Proven experience in managing and facilitating annual statement preparations for an insurance/reinsurance company.
- Knowledge of Clearwater, Sage Intacct, or other related accounting software a plus.
- Proficiency in Microsoft Suite including Excel, Word, PowerPoint, OneNote, with particular emphasis on data management (pivot tables, SQL, etc.).
- Significant experience with general ledger, journal entry preparation, monthly & annual close processes.
- Excellent oral, communication, and time management skills.
- Excellent analytical, problem solving, and critical thinking skills.
- Ability to work independently & multitask with strong organizational skills.
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We are currently seeking an experienced and highly organized Commercial Lines Account Manager to join our team. The ideal candidate will have experience working in a commercial lines agency, preferably with knowledge of Applied EPIC. Familiarity with large real estate accounts is a desirable plus.
Responsibilities:
- Handling the issuance of Certificates of Insurance in a timely and accurate manner.
- Making informed recommendations to clients based on their unique needs and circumstances.
- Executing Loss Run requests as required by our clients or carriers.
- Processing Endorsement requests accurately and efficiently.
- Utilizing Excel for data organization, analysis, and report generation.
Qualifications:
- Previous experience in a similar role, preferably within a commercial lines agency.
- Knowledge of and experience with Applied EPIC is highly desired.
- Proficient in Microsoft Excel with the ability to leverage its full suite of tools for business purposes.
- Experience with large real estate accounts is a strong plus.
- Ability to work well in a team-oriented environment.
- Strong communication and interpersonal skills.
- Detail-oriented with excellent organizational skills.
- Able to prioritize tasks and meet deadlines in a fast-paced environment.
Education:
- P&C License
Our client is a reputable title and settlement services agency, headquartered MD. They are on the lookout for an experienced and licensed title producer who is keen to generate settlement business. They are currently licensed in 11 states. This opportunity is ideal for candidates who are eager to work independently and aim to secure the highest commission split offered in the industry.
Key benefits for joining our team include:
- A generous income sharing model.
- No minimum monthly caseload requirements, allowing for flexible work volumes.
- Comprehensive coverage under our agency agreement, including bonds and E&O insurance.
- The flexibility to work from your home office or any location of your choice.
- The option for closings to be conducted in your office or at any preferred location.
- Affiliation with a high-quality, conservative agency that prides itself on a unique virtual business model.
- Support from processors with no less than 12 years of experience in handling both residential and commercial settlements.
- Extensive marketing assistance to help you succeed.
We support a unique virtual business model that currently empowers over 20 active title attorneys and settlement agents. Our agency is well-regarded for its excellence thanks to our experienced processors and the comprehensive support we offer to our team members.
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Job Summary
Responsible for handling real estate transactions and establishing new escrow customer accounts, managing funds, processing documents for closings, and completing settlements in accordance with established policies and procedures. Acts as a neutral liaison between file parties, adheres to company policy, and monitors and mitigates risk to the company.
Examining the real estate records such as mortgagor, plat books, contracts, maps, agreements, liens, judgements, etc., is one of the main job responsibilities of an escrow officer. The escrow officer is also responsible for other duties as follows:
Job Responsibilities
- Completes real estate escrow transactions by determining requirements; clearing titles; assembling, preparing, and reviewing closing documents; disbursing funds.
- Determines closing requirements by studying and clarifying buyer, seller, and lender instructions.
- Orders title reports for issuing title insurance, resolving title defects; satisfying existing liens and encumbrances against property or principals.
- Establishes escrow account by depositing funds and maintaining records.
- Prepares transaction documents by completing forms and statements; collecting and reviewing existing documents.
- Completes calculations by prorating taxes and interest, etc.
- Completes closing transaction documents by assembling documents; reviewing papers with parties; explaining provisions and procedures; answering questions; checking documents for completeness and accuracy; obtaining signatures and proper notarization.
- Completes closing by recording and filing documents; preparing and distributing final closing statements and title. Prepares settlement statement by utilizing lender instructions.
- Closes escrow account by balancing and disbursing funds.
- Complies with regulatory requirements and company policy by adhering, and enforcing adherence, to requirements.
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Summarize the recorded documents such as trust deeds, property titles, mortgages, etc.
- Read search requests to determine the type of title evidence required to obtain descriptions of properties
- Prepare and maintain reports describing title encumbrances detected during searching activities
- Obtain and study the maps or drawings delineating properties from county surveyors or assessors
- Examining the individual titles to check whether it may restrict the property use due to delinquent taxes
- Solve any title related issues by conferring with realtors, buyers, sellers, lending institutional personnel, surveyors, courthouse personnel, etc.
- Prepare documents regarding the list of legal instruments required for a specific piece of land
- Updating the records and maintaining the systems with appropriate data as per needed
- Verifying the accuracy of the land related documents
- Review information provided by the workers who search the records and examine the title and providing them with necessary guidance
- Examine the closing files for any errors and ensure that the information recorded is executed according to the rules and regulations
- Assess fees to the clients according to the registration of property related documents
Knowledge and Skills/Technology Used
The escrow officers must possess strong analytical skills and legal knowledge. Along with these basic skills, they must also possess the following essential skills:
- Familiar with standard concepts, practices, and procedures within the escrow/title industry field
- Knowledge of Microsoft Office applications
- Good client relations and organizational skills
- Ability to write reports and correspondence
- Ability to speak effectively before groups of customers or employees of organization.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
- Detail-oriented and professional; able to handle confidential information
- Ability to deal with multiple types of roles such as real estate sellers, buyers, agents and brokers
- Strong communication skills, verbal, written and in person
- Expert in critical thinking
- Expert reading comprehension skills
- Good listening skills and ability to effectively understand what people are saying
- Effective time management skills
- Expert judgement and decision making skills
- Knowledge about management and effective use of personal resources
- Expert clerical knowledge such as maintaining file records, word processing, designing forms, etc.
- Knowledge of providing customer and personal service
- Expert knowledge about legal codes, government procedures, court procedures, executive orders, etc.
- Necessary knowledge about computers
Typical Education
- High School diploma or equivalent
- Florida Notary
- Florida Title Insurance License (preferred but not required)
Typical Range of Experience
- 2-4 years related experience
- Experience directly handling escrow transactions as an escrow assistant preferable
those with a practice and strategy in mind, we will create an office for you. Are you that person?
The Managing Director, Wholesale Insurance position is responsible for managing and building relationships with
licensed financial advisors and insurance professionals, and other partners to grow insurance sales. The ideal
candidates should have experience working within independent and institutional channels and a proven track record
of building strong relationships.
Key Responsibilities:
- Collaborate with licensed professionals to incorporate insurance and protection products into their client's financial plans;
- Work in conjunction with the internal support team to prospect, profile and manage assigned relationships and to generate revenue by phone canvassing, foot canvassing, vertical marketing, and developing referrals;
- Focus on high producing relationships to improve retention and increase productivity;
- Provide concept and product education;
- Conduct meetings, seminars and training workshops to current and prospective relationships to increase the knowledge of available product lines and articulate our national marketing value proposition;
- Develop a Business Plan with Sales Leadership that details activities to be followed during the fiscal year, which will focus on producing or exceeding quota;
- Demonstrates technical selling skills and product knowledge in areas of life, annuity, Long-Term Care, and disability income product lines;
- Maintain a constant focus on developing new relationships to foster sales growth;
- Provide competitive intelligence to sales and product management on a regular basis, as well as reporting and managing contacts (face-to-face); and
- Performs other duties as assigned by management.
Key Expectations:
- Meet, or exceed, activity metrics and recruiting goals;
- Maintain Outlook Calendar and CRM system;
- Meeting detail and notes should be entered directly following appointment (activity notes should include topic of conversation, case information, next steps for internal support follow-up, and date of next scheduled appointment/event);
- Meet or exceed the minimum production standards (updated as needed to reflect current opportunity);
- Weekly planning/review meeting with internal partners; and
- Effectively manage travel & expense budget to grow sales.
Necessary Skills and Competencies
(The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.)
- Bachelor's degree in business or equivalent education and relevant experience;
- Effective interpersonal and written communication skills;
- Ability to provide excellent customer service to both internal and external customers;
- Effective time management skills with the ability to prioritize and accomplish multiple tasks simultaneously;
- Capable of working independently as well as in a team environment;
- Experience with PC's in a Windows environment;
- Knowledge and experience in insurance products, case design, and advanced concepts;
- Excellent knowledge of sales process;
- Ability to build, manage and develop strong interpersonal relationships;
- Excellent prospecting, presentation, and conceptual selling skills;
- Ability to display maturity, competitiveness, and good work ethic; and
- Knowledge of life insurance products and their applications in estate, retirement, and business planning.
- Qualifications and Licenses:
- A BA/BS degree in business/finance/marketing desired or equivalent work experience;
- Prior success as a Sales Associate with proven proficiency in developing strategic sales plan and continually achieving or exceeding assigned quotas or experience in the financial services industry with proven proficiency in product and industry knowledge;
- Active state life and health insurance licenses, and FINRA Series 6 (and Series 63, depending on state and nature of practice) and/or the ability to attain within 90 days of beginning employment
- 3+ years industry experience; and
- Strong interpersonal, written, and verbal communication skills are required.
General Summary:
This position is responsible for the profitable growth of an assigned book of business, utilizing underwriting policies and guidelines. The Underwriting Account Manager will have a thorough understanding of company strategies and appetites and will use internal and external data to make appropriate individual and portfolio risk decisions.
Essential Duties & Responsibilities:
- Underwrite physician accounts within the scope of assigned underwriting authority
- Review and prepare quotation proposals on new business submissions
- Manage assigned book of business to a target loss ratio
- Make decisions whether to renew or non-renew business based on loss ratio or other U/W criteria
- Process various policy endorsements and policy issuance
- Demonstrates in-depth knowledge of company products and appetite while clearly communicating company position at the point of sale
- Produce form letters on account status to brokers/clients
- Input accounts in database
- Produce analyses and reports on an as needed basis
- Assist with projects on an as needed basis
- Assist with Claims Coverage verification as needed
- Follow -up with brokers/clients on requested documents
- Conduct visits/meetings with our brokers & clients, establish and maintain effective relationships and communications
- Keep abreast of industry and regulatory trends and requirements
- Other duties as may be assigned
Education & Qualifications:
- Bachelor’s Degree, or equivalent business experience required. RPLU or CPCU designation desired.
- 5+ years of previous medical malpractice or healthcare underwriting experience required; physician’s lines preferred
- Knowledge of underwriting processes, coverages and tools to gather and evaluate information in order to reach appropriate decisions on renewals and new business
- Proficient in Microsoft Office Suite
- Ability to maintain a cooperative, courteous and professional relationship with colleagues, insureds, brokers and management
- Must be an independent worker who is detail-oriented and have good organizational skills.
- Excellent written and oral communication skills
- Ability to function in a professional office environment and utilize standard office equipment
[Specialty] => [MaxSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 140000 ) [ContactName] => Lisa Koster [ContactPhone] => (516) 365-6690 [ContactEmail] => l.koster@medmal.com [DatePosted] => 2023-11-30T14:24:07 [City] => Roslyn [State] => NY [PostalCode] => 11576 [Country] => [Status] => Closed [ContactId] => 153249343303400 [MinSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 80000 ) [ShowOnWeb] => [PositionId] => EB-1057333128 [LastModified] => 2024-11-05T13:54:39 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Website_Category [FieldType] => NoAction [Values] => Array ( [0] => Underwriting ) ) ) ) [13] => stdClass Object ( [JobId] => 622616658779925 [CompanyId] => 941269947434014 [CompanyName] => Barnes Insurance Agency Inc [Industry] => [JobType] => FullTimeRegular [JobTitle] => Group Healthcare Account Manager [DegreeRequired] => [JobDescription] =>
Group Healthcare Account Manager
Job Type: Full-Time
About Us: Our client is committed to transforming healthcare management and improving the lives of their clients. They are a leading provider in group healthcare solutions, known for their innovative approaches and dedicated service. They are looking for someone to join their dynamic team and be part of making a difference in the healthcare industry.
Job Description: They are seeking a proactive and experienced Group Healthcare Account Manager to join their growing team. This role involves managing client accounts within the healthcare sector, ensuring exceptional service delivery and enhancing client satisfaction. The ideal candidate will be adept at nurturing client relationships, resolving client issues, and driving the expansion of our services.
Responsibilities:
- Manage and maintain relationships with a portfolio of healthcare clients.
- Understand client needs and deliver customized solutions that enhance their healthcare plans.
- Conduct regular meetings with clients to ensure satisfaction and address any concerns.
- Collaborate with sales teams to identify opportunities for account growth and new business acquisition.
- Coordinate with internal departments to ensure that client deliverables are met timely and accurately.
- Provide detailed reports on account status, challenges, and opportunities to senior management.
- Stay updated on industry trends and changes in healthcare regulations to advise clients appropriately.
Qualifications:
- Minimum of 3 years of experience in account management, specifically in the healthcare or insurance sectors.
- Strong understanding of healthcare systems, group health plans, and industry regulations.
- Understanding of all funding options
- Excellent communication, negotiation, and interpersonal skills.
- Proven ability to manage multiple accounts while maintaining sharp attention to detail.
- Demonstrated problem-solving skills and the ability to adapt to changing environments.
Why Join Us:
- Competitive salary and comprehensive benefits package.
- Opportunities for professional growth and career advancement.
- A culture that values work-life balance.
- Supportive team environment and leadership committed to your professional development.
Associate General Counsel
Location: Remote
Our Client: is a U.S. Property and Casualty Insurance Company specializing in MGA/MGU delegated authority business. Leveraging new technology and risk expertise to bring a new, modern specialty carrier to underwriting partners and their customers, they are set to revolutionize the insurance industry.
Overview: This rapidly growing insurance company is seeking an Associate General Counsel to join our team. As the Associate General Counsel, you will be responsible for multiple legal functions, including providing regulatory advice, drafting contracts, interacting with regulatory agencies, and providing legal advice regarding insurance products and transactions. You will work alongside the General Counsel to provide regulatory and transactional services in a fast-paced environment. You will work closely with senior management and regulators in your day-to-day activities.
Responsibilities:
- Legal Research and Compliance: Conducting thorough research on legal and compliance matters affecting the insurance company’s operations. Translating complex laws and regulations into practical advice and solutions. Advising the organization on legal risks, company policies, and business strategy.
- Insurance Transactions :Supporting the company in handling a wide range of insurance-related Transactions with Agents, Brokers and Claims Adjusters. Ensuring compliance with state insurance regulations, including licensing, marketing, and producer compensation.
- Policy Drafting and Review: Drafting and reviewing insurance policies, contracts, and related business agreements. Ensuring that contracts comply with legal requirements and adequately protect the company and its clients.
- Government Relations: Interacting with regulatory agencies, and industry associations. Monitoring legal and regulatory changes and developments and advising the Company on compliance with regulatory changes.
- Risk Management: Assessing legal risks and corporate governance requirements in connection with Insurance transactions, insurance products, and insurance company operations.
Required Skills:
- JD from an Accredited law school
- Active Bar membership in state of residence
- 4-6 years property and casualty insurance experience
- Strong desire to learn and be continuously challenged
- Demonstrate strong critical thinking skills that allow for effective and timely resolution
- Ability to build trusted relationships with business partners and communicate effectively
Benefits:
- Ability to work remote as a member of a fast-paced, international workforce
- Excellent benefits package including comprehensive medical, dental and vision insurance
- 401(K) retirement plan with 4% match by Company
- Individualized long-term incentive plan for every full-time employee
- Flexible Time Off Policy
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Job Title: Product Development and Compliance Specialist
Remote
Job Type: Full-time
Our client is currently seeking a skilled Product Development and Compliance Specialist to join their dynamic team.
Job Summary: The Product Development and Compliance Specialist will be responsible for developing new insurance products and ensuring all products comply with regulatory standards. This role will involve working closely with various departments, including underwriting, actuarial, and carrier relations, to ensure comprehensive and compliant insurance solutions.
Key Responsibilities:
- Insurance Compliance Program Building:
- Develop and implement comprehensive insurance compliance programs to ensure all products adhere to state and federal regulations.
- Monitor changes in legislation and update compliance programs accordingly.
- Insurance Compliance Pack Presentation:
- Prepare and present compliance documentation and reports to internal and external stakeholders.
- Ensure all compliance packs are accurate, complete, and submitted on time.
- Carrier Relations:
- Establish and maintain strong relationships with insurance carriers.
- Negotiate terms and conditions with carriers to ensure favorable outcomes for the company.
- Internal Compliance Control:
- Develop and maintain internal controls to ensure compliance with regulatory requirements.
- Conduct regular audits and assessments to identify and address compliance risks.
- License Acquisition and Maintenance:
- Oversee the acquisition and maintenance of necessary licenses for insurance products.
- Ensure all licenses are current and compliant with regulatory standards.
- State Reporting:
- Prepare and submit required state regulatory reports.
- Ensure all state reporting is accurate, timely, and compliant with regulatory requirements.
- Insurance Program Building:
- Design and develop new insurance programs and products.
- Collaborate with underwriting and actuarial teams to create innovative and competitive insurance solutions.
- Data and General Compliance:
- Ensure all insurance products are compliant with data protection regulations.
- Manage and maintain accurate records of compliance activities.
- Underwriting:
- Work closely with underwriting teams to develop and refine underwriting guidelines.
- Ensure underwriting practices are compliant with regulatory standards.
- Actuarial Analysis:
- Collaborate with actuarial teams to conduct risk assessments and pricing analysis.
- Ensure actuarial practices are compliant and support the development of competitive insurance products.
Qualifications:
- Bachelor’s degree in Business, Finance, Insurance, or a related field.
- Minimum of 5+ years of experience in product development and compliance in the Property and Casualty insurance sector.
- In-depth knowledge of insurance regulations and compliance requirements.
- Strong analytical and problem-solving skills.
- Excellent communication and presentation skills.
- Ability to work collaboratively with cross-functional teams.
- Proficiency in compliance software and tools.
What We Offer:
- Competitive salary and benefits package.
- Opportunity for professional growth and development.
- Collaborative and supportive work environment.
Our Client is a growing life insurance company and they are looking to add a new position to their accounting and risk management team. This position includes a combination of traditional controller-type tasks with risk management and financial analysis tasks.
Key tasks include daily "close", monthly close, preparation of quarterly and annual statutory financial statements & required schedules, multiple entity reconciliation, preparation of internal monthly reports including operational analysis, analysis of investments and ensuring they meet internal objective and policies, preparation of reports to rating agencies, support tax planning, and other similar tasks as needed.
This is a hands-on position. There is another accounting person on the staff but will not report to this position. Their operation is fully remote, and this position will be fully remote as well.
This position will be a good fit for a person who is comfortable where they are in their career, looking for an interesting but not high stress position, and are not looking to leverage this position for future promotion - internal or external.
Experience in the insurance, financial services, or investment industries will be helpful.
[Specialty] => [MaxSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 120000 ) [ContactName] => Raz Silberman [ContactPhone] => (469) 233-1790 [ContactEmail] => raz@aclic.com [DatePosted] => 2024-08-27T10:11:51 [City] => Allen [State] => TX [PostalCode] => 75013 [Country] => [Status] => Closed [ContactId] => 142161223680145 [MinSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 100000 ) [ShowOnWeb] => [PositionId] => EB-1780385775 [LastModified] => 2024-11-05T13:52:11 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Website_Category [FieldType] => NoAction [Values] => Array ( [0] => Accounting ) ) ) ) [17] => stdClass Object ( [JobId] => 119611837500892 [CompanyId] => 139602429413478 [CompanyName] => WesBanco Insurance Services [Industry] => [JobType] => FullTimeRegular [JobTitle] => Senior Benefits Producer [DegreeRequired] => [JobDescription] =>SUMMARY:
Acts as an intermediary between insurance companies and benefits customer insurance buyers. Advises and recommends insurance policies that best meet the customer’s needs. Primary focus is to produce new benefits business and grow existing relationships. The producer must have and maintain a valid Life and Health Insurance license in the appropriate states and meet all insurance department requirements such as continuing education, etc.
LOCATION:
This position is Hybrid - employee is split between remote and office work on a formalized schedule where in office and remote days are the same days each week and / or month, and there are multiple in office days during a month.
QUALIFICATIONS REQUIRED:
- High School Diploma or GED required.
- Associate or Bachelor’s Degree preferred.
- Minimum five years of experience in group health insurance sales, or minimum of 5 years in a service/account management role in the group health insurance field required.
- Insurance Designations, such as CISR (Certified Insurance Service Representative), CIC (Certified Insurance Counselor) or ACSR (Accredited Customer Services Representative) a plus.
- Supervisory or leadership skills a plus.
CUSTOMER SERVICE SKILLS:
- Willingness to provide a level of service which will clearly differentiate us from our competitors.
INTERPERSONAL SKILLS:
- Professional demeanor in appearance, interpersonal relations, work ethic and attitude.
- Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to bank employees and bank customers.
- Willingness to provide a level of service which will clearly differentiate us from our competitors.
- Excellent written and verbal communication skills.
- Experience implementing social media strategies.
- Strategic thinking and strong communications planning.
- Project management skills.
- Video production expertise, including shooting, directing and editing.
- Proven ability to take initiative, lead through ambiguity, and deliver effectively.
- Flexibility to travel up to 25% throughout our footprint.
- Working knowledge of Internet and Microsoft Office products (Word, Excel, PowerPoint and Outlook).
- Previous experience with an insurance agency system preferred.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Completes prospecting, cold calling and networking through outside community activities for purposes of building a client pipeline and book of business.
- Receives and acts on referrals from other lines of business within the bank as well as generates referrals back to those lines of business.
- Negotiates coverage pricing and conditions to meet client needs. This includes requesting coverage additions, changes and amendments, as well as preparing and reviewing documents such as proposals, quotes, submissions, spreadsheets, insurance documents and other materials.
- Utilizes technology and software applications including agency management systems, document management systems and workflows. Includes coordinating and communicating client service needs, directing and assisting team members as needed.
- Reviews proposals and policy documents for quality assurance requirements in accordance with proper procedures.
- Responds to internal and external service inquiries and takes ownership to provide problem resolution.
- Directs supervision of assigned account executives and/or staff.
- Complies with policies and procedures and adheres to service standards and timelines.
- Travel is required to meet with customers and prospects as needed.
- Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems. Handles disciplinary issues.
OTHER REQUIREMENTS:
- Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank’s policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.
- Active and familiar with the group health insurance market in multiple states or the ability to learn multiple markets quickly.
- Professional appearance and presentation.
- Good time management skills.
- Must be self-motivated including being organized, detail oriented, and independent.
- Strong proofreading skills.
- Must be self-driven to maintain the level of knowledge required to provide the highest professional level of advice and counsel to the insured while managing all aspects of business account servicing.
- Ability to communicate both verbally and in writing with personnel at all levels. Includes strong telephone, presentation, as well as facilitation and customer service skills.
- Team player with a positive attitude.
- Ability to work autonomously and perform well under pressure. Includes the ability to operate efficiently in a fast paced, high volume environment as well as set and meet deadlines.
- Strong decision making and negotiation skills.
- Ability to recognize and preserve confidentiality.
- Life and Health Insurance license in good standing. Non-resident licenses will be required to obtain in multiple states within 30 days.
SUMMARY
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Perform all aspects of placing insurance by aiding agents, production manager(s) and clients by providing service of existing clients and marketing new and existing accounts.
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ESSENTIAL DUTIES AND RESPONSIBILITIES: · Completes applications; submits applications to eligible and appropriate carriers; follows up to ensure timely receipt of quotations and policies · Orders and issues binders, certificates, policies, endorsements and other related items; verify their accuracy; forward to client with appropriate correspondence · Determine if direct or agency billing is appropriate and invoice accordingly · Prepare summaries of insurance, schedules and proposals as needed · Process renewals in coordination with agent according to agency procedures · Review audits of policies; verify accuracy and facilitate corrections, as needed, between client and carrier · Verify policy and policy change information, facilitating corrections when necessary · Process incoming mail and phone requests, responding promptly and appropriately · Use agency credit and collections policy in invoicing and pursuing prompt payments; request cancellations from the carrier according to agency standards · Determine reasons for requests for cancellations; act to save accounts; notify agent · Process and follow up on cancellation requests to carriers to ensure accurate and timely resolution; maintains agency in financial equity whenever possible · Identify exposures to loss and recommend appropriate coverages in coordination with agent · Set priorities and manage work flow to ensure efficient, timely and accurate processing of transactions and other responsibilities · Maintain a cordial and effective relationship with clients, co-workers, carriers, vendors and other business contacts · Keep informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge, skills and performance · Interact with others effectively by utilizing communication skills, cooperating purposefully and providing information and guidance, as needed, to archive the business goals of the agency · Assist in other areas as needed, within the team and throughout the office, as required |
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QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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EDUCATION AND/OR EXPERIENCE: · College degree; or 5+ years related insurance experience; or equivalent combination of education and experience · Must be proficient with Outlook and Word computer programs, and familiar with Excel and Adobe · Type a minimum of 35 wpm · Must have knowledge of insurance products and usages, insurance markets, and insurance rating and underwriting procedures · Must participate in seminars/classes for knowledge and skill development and continuing education to maintain license
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LANGUAGE SKILLS: · Must possess the ability to read and interpret insurance policies · Must be able to read and comprehend procedure manuals, as well as compose professional correspondence, memos, e-mail and relative correspondence · Ability to effectively present information one-on-one by phone and/or small group situations to agents, managers and other employees of the organization
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REASONING ABILITY: · Must be able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form · Ability to deal with problems involving several variables in standardized situations
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CERTIFICATES, LICENSES, REGISTRATIONS: · Must have and maintain an active Property and Casualty Insurance License, as required by the Department of Insurance
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Position Summary:
We are seeking a highly experienced and skilled individual to lead our growing Title Insurance Company as President. The ideal candidate will have a minimum of 5 years' experience managing others, 10 years Title Insurance experience, and a strong background in conducting title searches, escrow, and real estate transactions. Additionally, the candidate should have experience in building relationships with mortgage lenders, real estate brokers, and banking institutions.
Company Description:
Our company is a fast-growing Title Insurance Company that prides itself on providing exceptional service to our clients. We are dedicated to helping individuals navigate the complex world of real estate transactions with confidence and peace of mind.
Responsibilities:
- Lead and oversee all operations of the company, including managing staff, budgets, and resources
- Develop and implement strategic plans to drive growth and profitability
- Build and maintain strong relationships with mortgage lenders, real estate brokers, and banking institutions
- Ensure compliance with all regulatory requirements and industry standards
- Conduct title searches, oversee escrow processes, and manage real estate transactions
- Use closing skills to finalize deals and ensure the smooth transfer of property ownership
Desired Experience and Skills:
- Minimum of 5 years' experience managing others
- 10 years Title Insurance experience
- Knowledge of conducting title searches, escrow, and real estate transactions
- Experience building relationships with mortgage lenders, real estate brokers, and banking institutions
- Strong leadership, communication, and decision-making skills
- Ability to work well under pressure and meet tight deadlines
- High school diploma minimum, bachelor's degree preferred. [Specialty] => [MaxSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 75000 ) [ContactName] => Mychal Walker [ContactPhone] => [ContactEmail] => mychalwalker@yahoo.com [DatePosted] => 2024-11-05T10:46:42 [City] => [State] => MO [PostalCode] => [Country] => [Status] => Available [ContactId] => 131025075941588 [MinSalary] => [ShowOnWeb] => 1 [PositionId] => EB-5166058917 [LastModified] => 2024-11-05T10:55:30 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Website_Category [FieldType] => NoAction [Values] => Array ( [0] => Title Insurance ) ) ) ) [20] => stdClass Object ( [JobId] => 860037983351874 [CompanyId] => 4220255776658 [CompanyName] => Rural Mutual Insurance Company [Industry] => [JobType] => FullTimeRegular [JobTitle] => Field Property Claims Adjuster [DegreeRequired] => [JobDescription] =>
Our client is seeking a highly skilled and detail-oriented Property Field Adjuster to join their team. As a Field Property Adjuster, you will be responsible for investigating and evaluating property damage claims made by policyholders. Your focus will be on residential, commercial, and farm properties, assessing the extent of damage, determining coverage, and negotiating settlements with insured individuals or third-party claimants.
You will work out of your home and be provided with a company vehicle, cell phone, and computer.
Territory: South Central, WI – Dane, Green, Rock Counties
- Visit claim sites to inspect and assess property damage caused by incidents such as fires, floods, storms, or accidents. Gather all necessary information and document the extent of the damage accurately.
- Analyze insurance policies, review claim forms, and investigate the circumstances surrounding the loss to determine the coverage and liability. Assess the extent of property damage and calculate the appropriate settlement amount.
- Prepare detailed reports documenting findings, including photographs, measurements, and estimated repair costs. Maintain accurate records of all communication, transactions, and relevant documentation throughout the claims process.
- Interact with policyholders, claimants, and other stakeholders in a professional and empathetic manner. Address questions, concerns, and provide guidance on the claims process, coverage, and settlement procedures.
- Engage in negotiations with policyholders, contractors, and third-party claimants to reach a fair settlement agreement. Clearly explain the settlement offer, including the coverage limitations and applicable deductibles.
- Collaborate with other departments, such as underwriters, legal, and agents, to ensure accurate assessment of claims and compliance with company policies and procedures.
- Stay updated on relevant laws, regulations, and industry standards related to property insurance claims. Ensure compliance with all applicable guidelines and procedures.
- Other duties as assigned.
- Bachelor's degree in a relevant field, such as insurance, risk management, or construction or equivalent work experience may be considered.
- Minimum of three years of experience as a Property Adjuster, preferably in a field-based role. Familiarity with property insurance policies, claim investigation techniques, and industry-standard software for documenting and estimating.
- Solid understanding of construction principles and building materials.
- Strong analytical and problem-solving abilities to assess property damage accurately, evaluate coverage, and negotiate settlements effectively.
- Excellent verbal and written communication skills to interact with policyholders, claimants, and internal stakeholders. Ability to explain complex concepts in a clear and concise manner.
- Strong customer service skills with a focus on providing a positive experience to policyholders throughout the claims process. Ability to handle challenging conversations and demonstrate empathy when dealing with individuals who have experienced property damage.
- Exceptional organizational and time management skills to handle multiple claims simultaneously, meet deadlines, and maintain accurate documentation.
- Valid driver’s license.
- Ability to perform the physical requirements of the job such as climbing ladders, walking roofs, working inside collapsed/burnt structures, walking uneven terrain, etc.
Preferred Qualifications:
- Prior experience working with cause and origin experts.
- Experience in handling recovery processes, including subrogation, contribution, and salvage.
- Familiarity with multi-line claims adjusting.
- HAAG Certification.
Our client created a welcoming place to work with friendly and professional leadership. They are known for the great care they take with their staff, their agents, and customers. They are passionate and determined about delivering the best customer service, preserving insurance industry knowledge, and making a difference through the work that we do.
They believe in a healthy work/life balance and to that end offer a competitive and comprehensive compensation package including health, dental, life, LTD, and vision insurance as well as an employee bonus plan, matching 401k plan, and generous time off benefits.
General Summary: Responsible for the supervision, training and development of Claims Department staff, relaying and supporting senior management objectives, ensuring that best practices and the claims processing guidelines are followed on a continual and comprehensive basis, providing financial monitoring/management, and evaluating and improving departmental processes.
Essential Duties & Responsibilities:
- Must display leadership through individual actions and collaboration with other senior claim staff, modeling cooperative and appropriate behavior for staff through action.
- Ensure that claims technical and administrative aspects of claims handling, including case summaries, diary maintenance, reserve adequacy, trial management and other necessary duties are completed timely and professionally.
- Use company provided tools and systems such as diary, notes, and SAP reports
- Ensure that staff is focused on data integrity and accuracy in maintaining all aspects of claims handling.
- Provide opportunities for growth and feedback for high preforming as well as staff in need of guidance.
- Identify/utilize high-potential staff in departmental projects.
- Develop training action plans to address any deficiencies identified during file audits.
- Continually evaluate the claim process and assist in developing process strategy with a goal of improving process efficiency.
- Maintain regular and prompt communication with all external and internal business partners.
- Review required management reports for accuracy, grammar, and relevant information.
- Assist senior management with claims payment forecast and provide monthly highlights to senior claims management.
- Maintain individual diary of noteworthy files within their team and hold regular strategy round tables with claims management and/or counsel.
- Maintain appropriate open/close ratio.
- Other duties as assigned.
Education & Qualifications:
- 4-year college degree required; attorney preferred.
- Technical competency and leadership necessary for supervisory position; 3+ years of supervisory experience preferred.
- Compelling mix of professional achievement, prior leadership experience and professional credentials.
- Strong interpersonal skills, sound judgement, overall understanding of all aspects of insurance including, coverage, liability and damage analysis, reinsurance, and claims file management.
- Ability to effectively communicate with others in a professional manner.
- Must demonstrate ability to maintain an effective working relationship with all external and internal business partners.
POSITION SUMMARY
Location: New York, NY
Reports to: SVP & Director of Account Services
The Account Analyst will have responsibility for all aspects of reinsurance accounting and claims processing for
assigned clients. They will be responsible for contract set up in the Pivot Point System and processing all reinsurance
accounting and claims transactions, including both excess of loss and pro rata business. The position will also be
responsible for statistical and claims support for the broking team and the technical Claims Department.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Serve as day-to-day point of contact for the client on Operational, Accounting, and Claims matters
Program setup in the Pivot Point System to ensure compliance with reinsurance contract terms
Confirm and bill Deposit Premiums, Premium Adjustments, and Profit Commission calculations
Monitor and service periodic Pro Rata Treaty Accounts
Along with the Fiduciary Accounting team, coordinate cash collections and track cash receipt and
disbursements of multi underwriting year Pro Rata Treaty Accounts
Review and process all claims notices and billings within established timelines
Collaborate with the Claims Technical Manager on specific client claims issues
Pursue collection of all outstanding Premium and Claim balances
Work with Clients and L.O.C. Committee on year-end Collateral Funding requirements
Preparation of Experience Reports and other statistical reports as requested
Special Projects as requested, including working with various internal department committees
EDUCATION AND EXPERIENCE
5 to 10 years of relevant (re)insurance experience
Bachelor’s degree in Business or Accounting Preferred but not necessary
Proficient in PC applications including Outlook, Excel, Word, PowerPoint, and Microsoft Office. Power BI
experience a plus
Use of an on-line broker or reinsurance accounting system a plus
KNOWLEDGE, SKILLS, AND ABILITIES
Demonstrates initiative, a strong work ethic, and sense of urgency
Ability to work independently
Exceptional interpersonal, teamwork skills and the ability to interact effectively with all levels of the
organization.
Projects a strong value system (e.g. integrity, trustworthiness, respect)
Ability to establish and maintain enduring professional relationships with colleagues, clients and reinsurers
Demonstrates effective verbal and written communication, presentation, and listening skills.
Must be very detail-oriented and possess excellent organizational skills. Attention to detail is a must!
Ability to maintain confidentiality with client data
Ability to multi-task and manage various projects simultaneously [Specialty] => [MaxSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 150000 ) [ContactName] => Luke Kwiatkowski [ContactPhone] => (212) 412-9424 [ContactEmail] => lukek@holborn.com [DatePosted] => 2024-10-31T08:16:27 [City] => New York [State] => NY [PostalCode] => 10038 [Country] => [Status] => Available [ContactId] => 160670622497317 [MinSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 100000 ) [ShowOnWeb] => 1 [PositionId] => EB-1530912192 [LastModified] => 2024-10-31T09:42:15 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Website_Category [FieldType] => NoAction [Values] => Array ( [0] => Accounting ) ) ) ) [24] => stdClass Object ( [JobId] => 482693080203430 [CompanyId] => 110389065043248 [CompanyName] => EmPRO Insurance Company Home Office [Industry] => [JobType] => FullTimeRegular [JobTitle] => Complex Claims Specialist- Medical Malpractice [DegreeRequired] => [JobDescription] =>
General Summary: Responsible for direct management of claims handling including but not limited to; coverage verification, investigation, reserving, negotiation, litigation management, including trial monitoring and resolution of the departments largest and most complex claims.
Responsibilities:
- Directly manage the most complex and high exposure claims of the company
- Preform coverage verification, claim investigation, reserving and disposition of significant claims.
- Manage all aspects of claim including litigation management, trial monitoring and reporting.
- Negotiate claim settlements directly or through attorneys within approved settlement authority
- Demonstrate effective teamwork, model appropriate behavior provide informal support for colleagues.
- Continually seek opportunities to increase individual knowledge base and skills and teach as appropriate.
- Attend trials, mediations when necessary
- Maintain regular and prompt communication with all external and internal business partners.
- Maintain close working relationship with defense counsel in the management of Litigation including but not limited to disposition strategy throughout the life of the claim.
- Ensure counsel is working within prescribed budget and defense counsel guidelines.
- Participate in departmental projects as requested.
- Other duties as assigned
Education & Qualifications:
- Four Year college degree required, attorney preferred.
- Demonstrated direct claim handling experience; 7-10 years preferred. Medical professional liability claims management experience required.
- Excellent oral and written communication skills required.
- Ability to professionally present to both a large audience and one on one.
- Strong organizational and time management skills.
- Maintain high degree of confidentiality.
About Our Insurance Services: We are a professional insurance brokerage firm with offices located throughout a major state in the Southeast. We specialize in Property and Casualty lines of insurance for both commercial and personal clients. Our company is a top 50 privately held insurance agency with significant presence and a professional team spread across numerous offices nationwide.
Overview: The Commercial Lines Marketing Manager is responsible for overseeing the quoting, binding, and quality control processes for new business accounts within the Commercial Lines department. The key objective is to coordinate efforts within the team to ensure compliance, adherence to established procedures, and secure access to commercial markets.
This is a full-time, remote position.
Primary Job Responsibilities:
- Develop and maintain positive relationships with Insurance Underwriters through high-quality submissions, fair negotiations, and meaningful meetings.
- Conduct market research to identify opportunities for risk placement.
- Facilitate and collaborate with the Commercial Lines Marketing Team.
- Keep the team’s quote/bind tracking log updated with accurate information.
- Mentor and/or formally direct Commercial Marketing Assistants in submission creation, proposal development, application packets, and coverage binding.
- Review and pre-underwrite requests for commercial quotes.
- Advise on pre-underwriting information and documentation required for obtaining quotes.
- Negotiate quote premium rates with insurance brokers/carriers.
- Analyze quotes received from insurance brokers/carriers.
- Provide quotes, application packets, payment plans, premium financing terms, and required documentation.
- Complete quality control procedures for binding and processing new business policies.
- Create application packets including agency forms, insurance carriers’ forms, Acord & Supplemental applications, Premium Finance Contracts, and Agency Invoice.
- Send application packets out for e-signature to clients.
- Collect required payments and process accordingly.
- Confirm coverage and follow up for Binder, Invoice, and issued policy from insurance carriers.
- Add policies to the agency management system, post invoices, and assign accounts to Account Managers.
- Email confirmation of coverage to customers with their Designated Account Manager’s contact information.
- Research and maintain industry knowledge of developing insurance industry trends.
- Meet with insurance carrier marketing representatives, underwriters, and wholesalers.
- Attend events, gatherings, and meetings facilitated by insurance carriers.
- Occasionally accompany team members to out-of-office client meetings.
Requirements:
- 3-5 years of Commercial Lines Property and Casualty Insurance Experience strongly preferred.
- Relevant state Insurance license required.
- High school diploma or equivalent required.
- Experience with specific industry software preferred.
- Proficient in Microsoft Office Products required.
- Extremely Detail Oriented.
- Positive Attitude with Self-starter mentality.
- Strong organizational skills.
- Ability to manage multiple projects simultaneously and successfully.
- Able to work in a deadline-oriented environment.
- Team collaboration skills.
Why Join Us?
We offer the opportunity to be a part of a fast-growing company. Our environment is flexible and collaborative, aimed at providing enhanced career opportunities for our dedicated and professional team.
In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members, and domestic partners. Benefits include medical, dental, and vision coverage, flexible spending and savings accounts, company-paid disability and life insurance, employee assistance programs, paid parental leave, paid holidays, personalized PTO, and a 401(k) plan.
[Specialty] => [MaxSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 75000 ) [ContactName] => Donna Setaro [ContactPhone] => [ContactEmail] => dsetaro@insuresig.com [DatePosted] => 2024-08-22T10:54:20 [City] => [State] => FL [PostalCode] => [Country] => [Status] => Filled [ContactId] => 422636583710237 [MinSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 65000 ) [ShowOnWeb] => 1 [PositionId] => EB-2361024493 [LastModified] => 2024-10-30T11:36:50 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Website_Category [FieldType] => NoAction [Values] => Array ( [0] => Insurance Agency ) ) ) ) [26] => stdClass Object ( [JobId] => 162130568778156 [CompanyId] => 4220255798002 [CompanyName] => Wayne Mutual Insurance [Industry] => [JobType] => FullTimeRegular [JobTitle] => Casualty Claims Adjuster ( Auto Physical Damage) [DegreeRequired] => [JobDescription] =>The Casualty Claims Adjuster is responsible for handling minor to moderately complex Casualty claims (Auto and General Liability) across multiple lines of business, including Personal, Farm, and Commercial lines. This role involves investigating, assessing, and resolving Casualty claims efficiently.
Primary Responsibilities
- Meet or exceed company standards for customer service, including frequent communication.
- Interpret and apply policy language accurately to claims resolutions.
- Handle minor to moderately complex Auto and General Liability claims, including property damage and injury.
- Investigate and determine liability on Casualty claims (Auto & General Liability).
- Evaluate, negotiate, and settle automobile total loss claims.
- Assess property damage, review auto damage appraisals, and ensure adherence to company guidelines.
- Evaluate and negotiate minor to moderately severe injury claims, including some attorney-represented cases.
- Establish timely and accurate reserves on claims.
- Draft proper written communications to insureds and agents, including Reservation of Rights and denial letters.
- Apply depreciation appropriately on claims.
- Utilize industry tools and software effectively.
- Build and maintain strong agency relationships.
- Investigate claims for potential fraud thoroughly.
- Investigate and pursue subrogation recovery.
- Maintain detailed file notes, photographs, and records as required.
- Oversee proper salvage disposition.
- Assign and monitor Independent Adjuster inspections as needed.
- Use company equipment properly.
- Perform other duties as assigned.
Minimum Qualifications
- Bachelor’s degree or equivalent insurance-related experience.
- Strong customer service focus.
- 2+ years of Auto and General Liability claims experience, including injury negotiations.
- Familiarity with auto damage repair estimates and total loss handling.
- Strong problem-solving and decision-making skills.
- Proficient in Microsoft Office.
- High organizational, reasoning, and listening skills.
- Ability to manage time effectively, work independently, and handle multiple tasks.
- Team-oriented and capable of building collaborative relationships.
- Strong written and verbal communication skills.
- Willingness to travel, work after regular hours, and participate in on-call rotations as needed.
The Field Property Claims Adjuster is responsible for handling a variety of property claims, including Personal, Farm, and Commercial lines. This role involves investigating, assessing, and resolving property claims efficiently. The Adjuster will meet and exceed customer service expectations, frequently communicating with policyholders until claim resolution.
Primary Responsibilities
- Exceed customer service expectations, including regular communication.
- Accurately interpret and apply policy language to claims.
- Assess property damage, additional living expenses, loss of income, and contents accurately.
- Establish accurate and timely reserves on claims.
- Prepare timely communications to insureds and agents, including Reservation of Rights and Denial letters.
- Apply depreciation accurately on claims.
- Investigate claims for potential fraud thoroughly.
- Pursue subrogation recovery as needed.
- Maintain accurate file notes, journal entries, photographs, and records.
- Arrange for salvage recovery as needed.
- Assign and oversee Independent Adjuster inspections on some claims.
- Properly use company equipment (computer, phone, vehicle, ladder, and potentially a drone).
- Participate in on-call rotation for after-hours emergency claims.
- Perform other duties as assigned.
Minimum Qualifications
- Bachelor’s degree or equivalent insurance experience.
- Strong customer service focus.
- 2+ years of property claims handling experience.
- Expertise in writing structural property estimates.
- Familiarity with Xactimate or Symbility is a plus.
- Ability to climb and access roofs, basements, and crawlspaces.
- Valid Ohio driver’s license and good driving record (company car provided).
- Strong problem-solving and decision-making skills.
- Proficiency in Microsoft Office.
- High organizational, reasoning, and listening skills.
- Effective time management and ability to work independently.
- Multi-tasking and detail-oriented.
- Team-oriented, capable of building positive relationships.
- Strong written and verbal communication skills.
- Willingness to travel, work after hours, and participate in on-call rotation as needed.
- Reliable.
The Claims Bodily Injury and Liability Adjuster is responsible for handling a variety of minor to moderately complex Auto Injury claims, General Liability claims, and General Liability property damage claims across multiple lines of business, including Personal, Farm, and Commercial lines. This role involves investigating, assessing, and resolving claims promptly and accurately.
Primary Responsibilities
- Meet or exceed company guidelines on customer service expectations, including regular communication.
- Interpret and apply policy language accurately to resolve claims.
- Handle minor and moderately complex Auto Injury, General Liability, and General Liability property damage claims.
- Investigate and determine liability on Auto and General Liability claims.
- Evaluate and negotiate minor to moderately severe injury claims, including some attorney-represented cases.
- Establish timely and accurate reserves on claims.
- Draft and send written communications, including Reservation of Rights and denial letters.
- Handle and resolve minor to moderately complex litigation claims.
- Use common industry tools and software effectively.
- Build and maintain strong agency relationships.
- Investigate claims for potential fraud thoroughly.
- Pursue subrogation recovery as needed.
- Maintain detailed file notes, photographs, and required records.
- Oversee salvage recovery.
- Assign and monitor Independent Adjuster inspections as needed.
- Perform other duties as assigned.
Minimum Qualifications
- Bachelor’s degree or equivalent insurance-related experience.
- Strong customer service orientation.
- 5+ years of Auto or General Liability claims handling experience, including injury negotiations.
- Strong problem-solving and decision-making skills.
- Proficiency in Microsoft Office.
- High level of organizational, reasoning, and listening skills.
- Ability to manage time effectively and work independently.
- Detail-oriented with strong multi-tasking abilities.
- Team-oriented, with positive and collaborative working relationships.
- Strong written and verbal communication skills.
- Willingness to travel, work after hours, and adjust schedule as needed.
Company Overview:
With over 70 years of industry experience, this leading brokerage has a deep understanding of clients' business challenges and opportunities. As a multi-generational, family-driven organization, the company is focused on client service and builds strong relationships with a diverse set of businesses and individuals, addressing their insurance, risk management, and employee benefits needs.
Position Overview:
We are seeking an experienced Commercial Lines Account Executive to provide dedicated support, advice, and consultation to insurance clients in the middle to large market space. This role involves close collaboration with assigned clients and prospects, delivering tailored Property & Casualty (P&C) insurance solutions. The position functions as a hybrid between a Producer and an Account Manager, with a strong focus on client retention and consultation.
Work Arrangement:
This is a full-time, hybrid position based out of Huntington Beach, CA.
Professional Responsibilities:
- Provide comprehensive consultation and support across property and casualty insurance lines.
- Maintain ongoing communication with clients to ensure their needs are met.
- Take on a leadership role in managing a book of business and expiration lists, offering strategic account management and insurance solutions.
- Respond promptly to client requests, such as policy and contract reviews, claims, and other insurance-related matters.
- Protect client and company records, maintaining confidentiality at all times.
- Collaborate with Producers and Account Managers to problem-solve and secure insurance placements.
- Schedule and lead regular client meetings, including pre-renewal and renewal discussions.
- Assist with insurance underwriting and carrier negotiations for quotes and placement.
- Present renewal proposals to clients, offering recommendations and insights.
- Conduct data analysis and workers' compensation reviews as needed.
- Attend industry meetings to stay current on developments and trends.
- Participate in client and carrier loss control visits and claims reviews, ensuring effective communication.
Qualifications and Requirements:
- Bachelor’s degree in a business-related field.
- 5+ years of experience in commercial lines insurance, with a focus on account management, risk management, and/or production/sales.
- Active California Property and Casualty Insurance License.
- Leadership experience managing large clients and providing top-tier service.
- Strong understanding of risk management principles and property/casualty insurance.
- Proven ability to build and maintain client relationships, offering customized insurance solutions.
- Proficiency with CRM systems, Microsoft Office, and other client management tools.
- Excellent communication, organizational, and project management skills.
- Critical thinking and problem-solving abilities to develop client solutions.
- Commitment to staying updated on industry trends and regulations.
- Ability to travel as needed, primarily within Southern California and Arizona.
- Authorized to work in the U.S. without sponsorship.
Benefits Overview:
The company offers a comprehensive health and welfare program, including medical, dental, and vision benefits, flexible spending accounts, and a 401(k) plan with a competitive match. Employees are eligible for benefits the first of the month following 30 days of employment, along with other perks like paid parental leave, paid holidays, and a flexible PTO policy.
Position Title: Commercial Lines Account Manager
Position Summary:
We are seeking a Commercial Lines Account Manager to join our full-service insurance agency. The ideal candidate will be responsible for servicing an existing book of business, maintaining client relationships, and assisting with new business development in the commercial lines department.
Company Description:
Established in 1982, our full-service insurance agency has been providing high-quality insurance solutions to clients for over 30 years. We pride ourselves on excellent customer service, industry expertise, and a commitment to meeting the unique insurance needs of each client.
Responsibilities:
- Service an existing book of business, including policy renewals, endorsements, and claims processing
- Build and maintain strong client relationships through proactive communication and exceptional customer service
- Assist with new business development, preparing proposals, and issuing new policies
- Collaborate with producers and underwriters to provide comprehensive insurance solutions to clients
- Stay current on industry trends, changes in insurance regulations, and updates in coverage options
- Maintain accurate client records and documentation in agency management system
- Handle client inquiries and resolve any issues or concerns in a timely and professional manner
Desired Experience and Skills:
- 3+ years of experience in commercial lines insurance, with a strong understanding of commercial property and casualty products
- Proven track record of successfully managing a book of business.
- Excellent communication skills, both written and verbal, with the ability to interact effectively with clients, colleagues, and underwriters
- Strong attention to detail and organizational skills, with the ability to multitask and prioritize workload effectively
- Proficiency in insurance agency management systems, Microsoft Office Suite, and other relevant software programs
- Ability to work independently and as part of a team in a fast-paced, deadline-driven environment
- Active insurance license in the state of Pennsylvania required, with additional industry certifications a plus (CISR, CIC, etc.)
Hybrid Work arrangement after training
We offer competitive compensation, benefits, and opportunities for professional development and growth.
Position Title: High-Net Worth Sr Account Executive
Position Summary: Our independent full-service, international brokerage firm is seeking a skilled High-Net Worth Sr Account Executive to join our team. The ideal candidate will have 10-15 years of experience working with High-Net Worth Personal Lines clients either for a broker or underwriter. They should be familiar with AMS 360 or EPIC agency management systems.
Company Description: Our company is a leading brokerage firm that covers all lines of insurance for a wide variety of corporations, individuals, and families. We pride ourselves on providing personalized, high-quality service to our clients and are looking for a dedicated professional to help us continue to deliver exceptional service.
Responsibilities:
- Manage a portfolio of High-Net Worth Personal Lines clients
- Develop and maintain strong relationships with clients
- Analyze client needs and recommend appropriate insurance solutions
- Work closely with underwriters to negotiate terms and pricing
- Stay current on industry trends and regulations
- Collaborate with team members to ensure client satisfaction
- Meet sales goals and targets
Desired Experience and Skills:
- 10-15 years of experience working with High-Net Worth Personal Lines clients
- Familiarity with AMS 360 or EPIC agency management systems
- Strong communication and interpersonal skills
- Ability to multi-task and prioritize in a fast-paced environment
- Detail-oriented and organized
- Proven track record of meeting sales goals
- Insurance license required
- Bachelor's degree in a related field preferred
If you are a motivated, experienced professional with a passion for providing exceptional service to High-Net Worth clients, we would love to hear from you. Join our team and take the next step in your insurance career with our reputable brokerage firm.
Benefits
Medical with Oxford. Company pays 100 percent of premium for the employee. Dental vision. 401k with match
[Specialty] => [MaxSalary] => [ContactName] => Mark Freitas [ContactPhone] => [ContactEmail] => mef@markedwardpartners.com [DatePosted] => 2024-10-22T09:57:57 [City] => New York [State] => NY [PostalCode] => 10022 [Country] => [Status] => Available [ContactId] => 128134212776087 [MinSalary] => [ShowOnWeb] => 1 [PositionId] => EB-1423188010 [LastModified] => 2024-10-22T10:52:51 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Website_Category [FieldType] => NoAction [Values] => Array ( [0] => Account Manager ) ) ) ) [33] => stdClass Object ( [JobId] => 149240257070467 [CompanyId] => 208935508667241 [CompanyName] => Mark Edward Partners [Industry] => [JobType] => FullTimeRegular [JobTitle] => High-Net Worth Associate Account Executive [DegreeRequired] => [JobDescription] =>Position Title: High-Net Worth Associate Account Executive
Position Summary:
We are seeking a highly experienced High-Net Worth Associate Account Executive to join our team at our independent full-service, international brokerage firm. The successful candidate will be responsible for managing a portfolio of high-net worth or affluent personal lines clients, utilizing their expertise to provide exceptional service and customized insurance solutions.
Company Description:
Our company is a leading independent full-service, international brokerage firm that covers all lines of insurance for a wide variety of corporations, individuals, and families. We pride ourselves on our personalized approach to insurance, striving to deliver the highest quality service and tailored solutions to meet our clients' unique needs. As a growing company, we are looking for dedicated professionals who are passionate about exceeding client expectations and setting new standards of excellence in the industry.
Responsibilities:
- Manage a portfolio of high-net worth or affluent personal lines clients, providing exceptional service and fostering strong client relationships
- Analyze client insurance needs and recommend appropriate coverage solutions to address risks and protect assets
- Work closely with insurance carriers to obtain quotes, negotiate terms, and select the most appropriate policies for clients
- Execute policy transactions, including endorsements, renewals, and cancellations, ensuring accuracy and compliance with company guidelines
- Conduct regular account reviews to assess coverage adequacy, identify potential gaps, and recommend necessary adjustments
- Collaborate with colleagues to cross-sell products and services, maximizing client retention and revenue growth opportunities
- Stay informed about industry trends, market developments, and regulatory changes to provide clients with up-to-date information and guidance
- Utilize AMS 360 OR EPIC Agency Management Systems to maintain accurate client records, track policy details, and generate necessary reports
Desired Experience and Skills:
- Bachelor's degree in Business, Finance, Insurance, or related field
- 3+ years of experience working with high-net worth or affluent personal lines clients in an insurance brokerage or agency setting
- Proven track record of exceeding sales targets, building client relationships, and delivering exceptional service
- Strong knowledge of personal lines insurance products, coverages, and underwriting guidelines
- Familiarity with AMS 360 OR EPIC Agency Management Systems, with the ability to navigate and utilize system functionalities effectively
- Excellent communication skills, both verbal and written, with the ability to effectively convey complex information to clients and colleagues
- Strong attention to detail, organizational skills, and the ability to prioritize competing tasks in a fast-paced environment
- Active insurance license or willingness to obtain licensure within a specified timeframe
If you meet the qualifications and are excited about the opportunity to join a dynamic team in a growing company, we encourage you to apply for the High-Net Worth Associate Account Executive position. We offer competitive compensation, a supportive work environment, and opportunities for professional growth and development. Apply today and take the next step in your insurance career.
Benefits
Medical with Oxford. Company pays 100 percent of premium for the employee. Dental vision. 401k with match
[Specialty] => [MaxSalary] => [ContactName] => Mark Freitas [ContactPhone] => [ContactEmail] => mef@markedwardpartners.com [DatePosted] => 2024-10-22T10:11:14 [City] => New York [State] => NY [PostalCode] => 10022 [Country] => [Status] => Available [ContactId] => 128134212776087 [MinSalary] => [ShowOnWeb] => 1 [PositionId] => EB-9141832575 [LastModified] => 2024-10-22T10:49:04 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Website_Category [FieldType] => NoAction [Values] => Array ( [0] => Account Manager ) ) ) ) [34] => stdClass Object ( [JobId] => 311565274247482 [CompanyId] => 208935508667241 [CompanyName] => Mark Edward Partners [Industry] => [JobType] => FullTimeRegular [JobTitle] => Commercial Senior Account Executive [DegreeRequired] => [JobDescription] =>Commercial Senior Account Executive
Our Client is an independent full-service, international brokerage firm covering all lines of insurance for a wide variety of corporations, individuals and families.
They are looking for a Commercial Senior Account Executive with 10-15 years experience working with middle market clients
Strong working knowledge of Property & Casualty insurance products
Experience with Real Estate, Financial Service Companies, Construction, Technology, Manufacturing,
Capable of managing a book of business and working directly with clients and underwriting companies to market and place renewals and new business and handle day to day service requirements
Demonstrate product knowledge and relationships with major underwriting companies such as Chubb, Hartford, Travelers, AIG, Hanover, Amtrust, etc.
Familiar with AMS 360 or EPIC agency management systems
Strong interpersonal skills and written and oral communication skills
Demonstrate ability to work in a team environment
Benefits
Medical with Oxford. Company pays 100 percent of premium for the employee. Dental vision. 401k with match
[Specialty] => [MaxSalary] => [ContactName] => Mark Freitas [ContactPhone] => [ContactEmail] => mef@markedwardpartners.com [DatePosted] => 2024-10-22T10:27:43 [City] => New York [State] => NY [PostalCode] => 10022 [Country] => [Status] => Available [ContactId] => 128134212776087 [MinSalary] => [ShowOnWeb] => 1 [PositionId] => EB-1967443978 [LastModified] => 2024-10-22T10:31:36 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Website_Category [FieldType] => NoAction [Values] => Array ( [0] => Account Manager ) ) ) ) [35] => stdClass Object ( [JobId] => 887456021207291 [CompanyId] => 610156814966996 [CompanyName] => Plumbline Staffing Solutions [Industry] => [JobType] => FullTimeRegular [JobTitle] => Commercial Lines Account Manager [DegreeRequired] => [JobDescription] => [Specialty] => [MaxSalary] => [ContactName] => [ContactPhone] => [ContactEmail] => [DatePosted] => 2024-10-21T09:28:55 [City] => [State] => [PostalCode] => [Country] => [Status] => Filled [ContactId] => 164886395597800 [MinSalary] => [ShowOnWeb] => [PositionId] => EB-4962769237 [LastModified] => 2024-10-21T09:31:21 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Website_Category [FieldType] => NoAction [Values] => Array ( ) ) ) ) [36] => stdClass Object ( [JobId] => 809682580507789 [CompanyId] => 106931019185841 [CompanyName] => Shapiro Insurance Group [Industry] => [JobType] => FullTimeRegular [JobTitle] => Commercial Lines Account Manager Remote [DegreeRequired] => [JobDescription] =>
We are a professional insurance brokerage firm with offices located throughout the state of Florida, specializing in Property and Casualty lines of insurance for both Commercial and Personal Clients.
Position Overview:
We are currently seeking a Commercial Lines Insurance Account Manager to join our Service team in our Service Department.
Work Arrangement:
Remote in Florida
Professional Responsibilities:
- Handling incoming service requests from existing clients and providing exceptional customer service
- Review clients' existing accounts for discounts and coverage recommendations
- Re-evaluate coverage limits to ensure customers are properly insured
- Requote/Remarket clients for all personal lines insurance products as needed and/or requested by the client
- Provide support to Sales Agents and assist other team members as needed
Qualifications and Requirements:
- Commercial Lines Property and Casualty Insurance Account Management and Customer Service experience
- High school diploma or equivalent
- 2044 or 220 Florida Insurance license
- Proficient in Microsoft Outlook, Word, Excel, and PowerPoint
- Ability to learn new systems quickly, experience with AMS360 is a plus
- Strong organizational skills, including daily prioritizing and logical thinking
- Able to manage multiple projects simultaneously while expediting issues
- Ability to work in a deadline-oriented environment
- Able to work collaboratively in teams
Benefits:
In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members, and domestic partners. Employees are eligible for benefits coverage starting the first of the month following 30 days of employment. We offer:
- Medical, Dental, and Vision Benefits
- Flexible Spending Account (FSA), Health Savings Account (HSA), and Commuter Transit Programs
- Company-paid Short-Term Disability, Long-Term Disability, and Group Term Life
- Company-paid Employee Assistance Program
- Paid Parental Leave
- Paid Holidays
- Personalized PTO
- 401(k)
Manage and oversee the commercial claims process to ensure all reported claims and all customer documentation and proper onboarding is in place. The team determines risk profile by continual review of all customer accounts and ensures that all information is secured, including responding to COI requests and making sure company is protected with the most appropriate coverages and oversees strategy for claims settlement with others in the organization.
This position will be in our Duncan, SC office or a hybrid position for the right candidates with the need to travel occasionally to other worksite locations or customer locations.
What you will do:
- Participate in all claim settlement strategies with all areas of Company that primarily handles complex and/or litigated work comp, auto and general liability claims across all our customers in 48 states.
- Determine work objectives and planning workloads and deadlines for risk management and claims strategies. Review procedures; workflows and time utilization: identifies potential volume or workflow issues and/or areas where efficiency can be improved and implements changes. Advise user departments of policy or procedural changes.
- Investigations may include applicable field work such as meetings, inspections, assessing damages and documenting information within our company and our customers.
- Documents a plan of action, strategy and future exposure. Sets and maintains an appropriate diary schedule as specified in our claims company guidelines.
- Directs attendance at mediations for those cases within authority and any other duties related to the effective handling of claims. Implements strategies to expeditiously close files and manages claims to a conclusion in the most effective and financially responsible manner possible.
- Reviews existing customer contracts and new contract amendments and revisions in order to best protect company from legislative and market changes year over year.
- Manage and review exposures and provide dashboard reporting on recommendations for management to review and present to carriers upon renewal.
- Support staff management in various areas of Company while adhering to guidelines, effective program development within risk management and cost containment.
Qualifications
Experience Required
- Bachelor’s degree
- Six or more years of commercial liability experience with two years in a leadership role
- Experience handling WC claims of various sizes and states
- Strong working knowledge of insurance claim procedures, rules, systems, documentation issuance and regulations.
- Strong working knowledge of claim file management techniques and processes.
- Strong working understanding of the judicial and legal systems.
- Knowledge of medical terminology.
- Excellent communication, negotiation, interpersonal and organizational skills.
- Ability to analyze, define and solve problems; the use of good judgment and decision-making.
- Ability to interpret and explain insurance policy coverage as applicable to the area of claims handling.
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Actuarial Manager - Pricing
Job Description
Overview:
We are a modern, technology-enabled hybrid insurance carrier combining underwriting expertise with operational agility to deliver tailored insurance programs. We partner with MGAs, captives, and other intermediaries to develop niche insurance products that meet the evolving needs of businesses across various industries. Our commitment to transparency and data helps to build sustainable, profitable programs for our partners.
We are seeking an experienced insurance professional to join our team as an Actuarial Manager – Pricing. This role will primarily focus on developing program-specific actuarial pricing using a variety of models to ensure our commercial property & casualty (P&C) programs are priced properly. The ideal candidate will have a strong background in actuarial science, experience with various pricing models, experience with both established and new/novel product development, and the ability to work collaboratively with underwriting and product teams to support our niche insurance products.
Reporting to: CUO
Division: Underwriting
Responsibilities:
- Actuarial Pricing and Modeling:
- · Oversee the development and maintenance of program-specific actuarial pricing models for P&C insurance products
- · Drive innovation in pricing methodologies, incorporating advanced techniques such as:
- o Generalized Linear Models (GLMs)
- o Machine Learning and AI-driven predictive modeling
- o Credibility Theory models
- o Loss ratio and Pure Premium methods
- o Burning Cost analysis
- o Experience rating models
- o Catastrophe modeling
- o Industry Benchmarking
- · Ensure regular reviews and updates of pricing models to maintain accuracy and competitiveness
- Portfolio Analytics and Optimization:
- · Develop and implement a comprehensive portfolio analytics framework
- · Conduct in-depth portfolio assessments to identify trends, opportunities, and risks
- · Create and maintain dashboards and reporting tools for portfolio performance monitoring
- · Recommend portfolio optimization strategies based on analytical insights
- Data Strategy and Management:
- · Collaborate with IT and Program Management to develop and implement a robust data strategy
- · Oversee the design and implementation of data warehouses and analytics platforms
- · Ensure data quality, consistency, and accessibility across the organization
- · Drive the adoption of data governance best practices
- Program Performance and Risk Management:
- · Develop advanced key performance indicators (KPIs) to track program profitability, pricing adequacy, and risk exposure
- · Implement predictive analytics models for early identification of performance trends and emerging risks
- · Prepare comprehensive reports and presentations on program performance for senior management, partners, and stakeholders
- Cross-functional Collaboration:
- · Work closely with underwriting teams to ensure pricing models and analytics insights align with underwriting guidelines and risk appetite
- · Partner with product development teams to price new insurance products and programs, leveraging analytics for market opportunity assessment
- · Collaborate with IT and Program Management to develop and implement technology solutions that enhance pricing, analytics, and reporting capabilities
- · Support MGA and captive partners by providing advanced actuarial insights, pricing support, and portfolio analytics
- Innovation and Continuous Improvement:
- · Stay at the forefront of industry trends, emerging technologies, and advanced analytical techniques in insurance
- · Lead the evaluation and implementation of new technologies and methodologies to enhance pricing accuracy, portfolio management, and operational efficiency
- · Foster a culture of innovation and continuous improvement within the pricing and analytics teams
Qualifications:
- · Bachelor's degree in Actuarial Science, Mathematics, Statistics, Data Science, or related field
- · Fellowship with a recognized actuarial body (e.g., CAS, IFoA)
- · 10+ years of experience in P&C insurance, with at least 5 years in a leadership role overseeing pricing and analytics functions
- · Deep expertise in actuarial pricing techniques, advanced analytics, and portfolio management
- · Strong knowledge of data warehousing, business intelligence tools, and analytics platforms
- · Proficiency in statistical analysis software (e.g., R, Python, SAS) and actuarial pricing platforms (e.g., Earnix, Radar Live)
- · Experience in leading cross-functional teams and managing complex projects
- · Strong business acumen with the ability to translate analytical insights into strategic decisions
- · Excellent communication and presentation skills, capable of influencing senior stakeholders
- · Experience working in a hybrid carrier model or with MGAs is a plus
Skills
- · Advanced statistical modeling and machine learning techniques
- · Data visualization and storytelling
- · Proficiency in actuarial pricing software and programming languages
- · Strong attention to detail and accuracy
- · Project management and organizational skills
- · Ability to work in a fast-paced, dynamic environment
- · Collaborative mindset with excellent interpersonal skills
Benefits:
- · Ability to work remote as a member of a fast-paced, international workforce
- · Excellent benefits package including comprehensive medical, dental and vision insurance
- · 401(K) retirement plan with up to 4% match by Company
- · Individualized long-term incentive plan for every full-time employee
- · Flexible Time Off Policy
Since our founding in 1999, we’ve been providing the highest level of client service with honesty and financial integrity. We are a diverse group of individuals focused on helping the area’s leading businesses manage their property and casualty insurance risks.
This experienced level position's primary responsibility is to serve as the day-to-day Account Manager on a commercial lines book of business and a point of contact for clients while maintaining a high level of client and internal team satisfaction. The Commercial Account Manager will work with an assigned Producer to market and write new business, coordinate the details for the annual renewal, prepare materials for quarterly client meetings, ensure the flow of information to other departments as needed, maintain client databases, records management, project-specific assignments, and other responsibilities in support of client satisfaction as assigned.
RESPONSIBILITIES
- Adhere to all operational policies/processes to ensure client satisfaction and delivery of quality product and services to manage client expectations and meet unique client needs.
- Set up and maintain accurate and complete client data in client relationship management database (CRM), including documentation and management of action items and client communications according to procedure.
- Follow all company and regulatory requirements regarding the labeling, filing, management, and retention of hard-copy and/or electronic records, according to procedure.
- Carry out any other duties/responsibilities/projects as determined by company leaders.
- Maintain the highest level of security and confidentiality regarding corporate and client-related information.
- Respond to clients and account executive/producer requests in a timely, effective and professional manner.
- Request endorsements and policy changes from the insurance company.
- Follow up on invoicing discrepancies.
- Handle the administrative and technical functions of an assistant if that role should need to be met on the assigned clients.
- Collect new and renewal data on assigned accounts.
- Identify cross-selling opportunities on current clients.
- Stay informed of current marketing conditions and new markets.
- Review, analyze and market applications to carriers following agency.
- Make market recommendations to account executive/producer.
- Negotiate with carriers to create the best combination of coverage and premium.
- Prepare quotations, coverage summaries/comparisons, proposals and recommendations needed to ensure client/prospects understanding of coverage.
- Attend training and meetings held by the agency.
- Adhere to agency’s attendance policy
QUALIFICATIONS
- High School Diploma.
- Minimum of 4 Years Prior Professional Experience as a Commercial Lines Account Manager/ Customer Service Representative, or Commercial Lines Underwriter dealing with middle market commercial lines clients.
- Property & Casualty licensed.
- Exceptional verbal, written, and communication/people skills.
- Strong organizational skills, attention to detail, and ability to successfully interact at all company levels while maintaining a high degree of confidentiality in a team environment.
- Proficient in MS Office Suite, emphasizing Word and Excel.
- Can work independently and see initiatives or issues through to completion.
- Must be comfortable dealing with all kinds of people and have a desire to provide exceptional customer service.
- Experienced in EPIC management system is preferred.
Subject to a letter listing the scope of his/her authority, the Claim Examiner is an individual who is primarily
responsible for assisting in the accomplishment of the Mission of the Company and the Vision and goals of
the Claim Department through the appropriate intake, direct management and ultimate disposition of claim
related situations, occurrences, claims or suits presented to the Company on behalf of or against persons or
organizations insured by the Company. This work includes:
• receiving, collecting and assimilating information from which the determination of additional actions, if
any, are necessary and appropriate to respond to an event reported as a possible claim by an insured to the
Company or an event that becomes known to the Company that is or may become a claim under a policy of
insurance issued by or through the Company (a “Claim Event”);
• determination of the point at which coverage or coverage related services, if any, attach to such a Claim
Event;
• determination of the rights, duties and responsibilities of all parties involved in the Claim Event to whom
the Company owes a duty or from whom a duty is owed to the Company,
• creation and execution of a plan for the management of a Claim Event presented to the Company, including
the good faith execution of all duties and responsibilities of the Company or owed to the Company;
• establishing and maintaining, on behalf of the Company, an appropriate record of: information received,
decisions made and actions taken, amounts reserved and paid, communications made, the course and
conduct selected and executed, internal control of information as directed, and the ultimate disposition of a
Claim Event reported to the Company;
• accurate and timely estimation and, as necessary and appropriate, timely re-estimation of likely costs of loss
and expense allocable to such a Claim Event;
• providing effective and appropriate communication to relevant parties regarding a Claim Event;
• subject to relevant and appropriate protection of privileged, confidential and/or proprietary information,
providing timely, meaningful and accurate information regarding a Claim Event for the use of others in the
Company, both within and outside the Claim Department and, as appropriate, to parties outside the
Company, including legal counsel, investigators, adjusters, insureds, claimants and reinsurers; and
• participation, as directed, in the peer-to-peer evaluation of the quality, efficiency, effectiveness and
appropriateness of processes, procedures, systems and guidelines which effect the work of Claim
Examiners.
The Claim Examiner is also responsible for supporting and advancing other elements of the Mission of the
Company and the Vision and goals of the Claim Department. This work includes:
• participation, as directed, in the research, design, development and enhancement of insurance and other risk
related products, and
• other duties as assigned by the Claim Manager or the Vice President of Claims.
In this position you will investigate and develop facts involving complex claims,
most involving litigation, for local public entities in Illinois and Indiana. This
involves setting strategy and directing independent field adjusters and defense
counsel towards effective disposition of a variety of high-profile, high-exposure
claims including road design liability, employment practices, civil rights, public
officials’ liability, jail and police liability, and commercial property. You will
work with seasoned defense counsel from boutique law firms analyzing fact
situations, determining strategies and paths towards claim disposition, setting legal
budgets, and overseeing motion practice and trials in state and federal trial and
appellate courts. You will participate in the decision-making process that may
establish new legal precedent in public entity law at the state appellate level, in the
7th Federal Appellate Circuit and, potentially, in the US Supreme Court. You will
attend mediations and settlement conferences telephonically and in person,
providing authority, directing and assisting defense counsel in claims dispositions
and suit settlements.
You will also: set loss and expense reserves within authority limits; analyze and
determine insurance policy coverage and communicate your decision with
policyholders; communicate case reserves, settlement strategy and case progress
with reinsurers; communicate and work with internal Risk Management and
Underwriting staff in loss analysis and application of case-specific knowledge in
the prevention and amelioration of future claims.
Required qualifications for this unique opportunity includes experience with
complex commercial property and liability claim handling and disposition,
litigation management experience, complex coverage analysis and interpretation,
and reinsurer relationship management. Public entity claims handling,
underwriting, or risk management experience is desirable but not required [Specialty] => [MaxSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 120000 ) [ContactName] => Rachelle Ludwig [ContactPhone] => [ContactEmail] => rludwig@blissmcknight.com [DatePosted] => 2024-10-14T16:36:41 [City] => Bloomington [State] => IL [PostalCode] => 61704 [Country] => [Status] => Available [ContactId] => 549204352544491 [MinSalary] => [ShowOnWeb] => 1 [PositionId] => EB-8418936499 [LastModified] => 2024-10-14T16:36:51 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Website_Category [FieldType] => NoAction [Values] => Array ( [0] => Claims ) ) ) ) [41] => stdClass Object ( [JobId] => 134035645260019 [CompanyId] => 133775865373924 [CompanyName] => Bliss McKnight, Inc. [Industry] => [JobType] => FullTimeRegular [JobTitle] => Vice President of Claims [DegreeRequired] => [JobDescription] => We are a specialty property/casualty insurance company consisting of two fully licensed, admitted, and regulated insurers (IL domiciled), two insurance company management companies, and a wholesale insurance agency representing our two insurers plus other independent insurers for whom we have underwriting and/or marketing authorities. Our specialization is in the provision of insurance and sophisticated risk management services to units of local government (other than schools). We currently operate in Illinois, Indiana, and Wisconsin, with the capability of being admitted in most states.
Our focus is on providing insureds with defense and equitable payment of claims, as these are the core reasons they purchase our policies. Our products include proprietary insuring agreements, and our approach to litigation emphasizes defending cases that are defensible, rather than settling claims based solely on economic considerations. When it benefits our insureds, we may pursue claims through various federal and state appellate courts. Historically, we have taken 25 cases to the Supreme Court of the United States, prevailing 21 times.
Vice President of Claims
The Vice President of Claims oversees all aspects of the claims department, ensuring efficient, effective, and equitable processes in the following areas:
-
Compliance, Good Faith, and Fair Dealing
- Compliance with applicable Fair Claims Practices Act(s)
- Response to claim-related complaints to the Department of Insurance
- Selection, management, and evaluation of coverage counsel
-
Management of the Claim Department
- Planning, organizing, staffing (including training and professional development), directing, and controlling
-
Litigation Management
- Selection, assignment, management, and evaluation of legal counsel
- Management of the course and conduct of claims
- Conflict resolution, negotiation, and arbitration
-
Non-litigated Claims Processing and Adjudication
- Efficient processing of non-disputed claims
- Conflict resolution, negotiation, and arbitration of disputed but non-litigated claims
-
Case-Based Reserving
- Timely, accurate, and meaningful loss reserves and loss-related expense reserves
- Input to be used by the Actuarial Committee in calculating AOL
-
Management of Vendor and Strategic Partner Relationships
- Engagement of adjusting and investigating firms, coverage counsel, subrogation counsel
- Maintaining working relationships and treaty compliance with reinsurers
-
Insurance Contract Coverage Analysis
- Analysis of the company’s insuring agreements
- Review of coverage agreements of other entities
-
Data Analytics and Reporting
- Identifying and discussing trends in claim activity
- Analyzing the evolution within the general insurance claims environment
- Reviewing the evolution of coverage (both internally and industry-wide)
-
Collaboration with Other Internal Insurance Disciplines
- Inter-departmental collaboration while maintaining appropriate interactions
- Interaction with the Claims, Internal Control, Reinsurance, and Actuarial Committees, as well as Governance
Seeking experienced commercial lines customer service representative to maintain and service commercial lines book of business in a small 40 year old agency. Responsibilities include managing renewals, double checking coverages and forms, issuing certificates, submitting and tracking endorsements and communicating with producers as needed to insure appropriate coverages are in place.
Additional duties include answering the phone as needed, opening and distributing the mail and other duties assigned by the agency owner. Position is 30 hours per week. Replacing commercial CSR who is retiring after 19 years with our agency.
[Specialty] => [MaxSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 60000 ) [ContactName] => Brian Feltes [ContactPhone] => [ContactEmail] => bfeltes@feltesinsurance.com [DatePosted] => 2024-09-18T13:01:57 [City] => St. Charles [State] => IL [PostalCode] => 60174 [Country] => [Status] => Filled [ContactId] => 176760049313199 [MinSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 50000 ) [ShowOnWeb] => 1 [PositionId] => EB-2553090904 [LastModified] => 2024-10-14T10:29:36 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Website_Category [FieldType] => NoAction [Values] => Array ( [0] => Customer Service ) ) ) ) [43] => stdClass Object ( [JobId] => 108927652707858 [CompanyId] => 4220255721642 [CompanyName] => FCCI [Industry] => [JobType] => FullTimeRegular [JobTitle] => Corporate Claim Examiner [DegreeRequired] => [JobDescription] =>Our client is currently seeking a Corporate Claim Examiner to provide high-level technical guidance, training, and recommendations to Corporate and Regions on the handling of complex / high exposure liability claims. This includes promoting quality outcomes, review of processes, cost effective measures, and compliance with regulatory requirements. The individual will review corporate reportable claims for reserve adequacy, provide guidance and recommendations to expeditiously resolve claim files, assist in the design and administration of audit processes, monitor and reports on claim trends to include significant losses, mediations, trials and arbitrations as they relate to claim area of expertise.
This role is hybrid at our Sarasota, FL office or one of our regional/field locations in Lake Mary, FL, Richardson, TX, or Lawrenceville, GA.
Qualifications /Experience:
Required
* Bachelors or better in Risk Management or related field, (NOTE: Relevant, progressively responsible work experience may be substituted on a year for year basis for the required education).
* Minimum of eight years commercial liability adjusting experience.
* Licensure as required by respective states.
* Experience with Guidewire, a plus.
* AIC designation and/or certification specific to area of expertise.
* Expert knowledge of laws, rules, and regulations as they relate to liability coverage.
* Expert knowledge/experience of Claim techniques and processes.
* Expert knowledge of latest process forms, coverage and case issues in area of expertise.
* Advanced knowledge of the judicial and legal systems.
* Advanced knowledge of property estimating systems and processes.
* Excellent communication, negotiation, interpersonal, diplomacy, and organizational skills.
* Ability to analyze, define and solve problems; the use of good judgment and decision-making and prioritization.
* Excellent knowledge to interpret and explain insurance policy coverage as applicable to the area of claims handling.
[Specialty] => [MaxSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 120000 ) [ContactName] => Sheila Kemp [ContactPhone] => (317) 571-3018 [ContactEmail] => skemp@fcci-group.com [DatePosted] => 2024-08-19T16:05:13 [City] => [State] => FL [PostalCode] => [Country] => [Status] => Closed [ContactId] => 4220255921923 [MinSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 110000 ) [ShowOnWeb] => [PositionId] => EB-3347697478 [LastModified] => 2024-10-14T10:29:01 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Website_Category [FieldType] => NoAction [Values] => Array ( [0] => Claims ) ) ) ) [44] => stdClass Object ( [JobId] => 144725006874881 [CompanyId] => 181034560130108 [CompanyName] => NC League of Municipalities [Industry] => [JobType] => FullTimeRegular [JobTitle] => Manager of Property and Liability Claims [DegreeRequired] => [JobDescription] =>Manger of Property and Liability Claims
BRIEF DESCRIPTION:
Role is responsible for management and operational excellence of property and casualty claims department. P/C ensures claims are handled in accordance with Best Practices and sound claims principles. Managers leads department to provide exceptional customer service to members and their constituents. Duties include: assigning claims, providing meaningful direction to claims professionals, maintain active diaries on open claims, analyzing adjusters work, assisting adjusters in direction of attorneys, producing reports, addressing coverage issues, setting goals for staff and monitoring performance via established quality assurance program.
The manager is also responsible for overseeing and actively managing litigation via staff, determining coverage, compliance with Best Practices Manager is expected to keep current on North Carolina case law and its on municipal operations. Other duties include managing property and liability reinsurance recoveries, assisting on assigned projects, implementing processes to improve the claims management process, responding to member’s inquiries, assisting in presentations, monitoring staff levels, determining training needs and performing any additional duties assigned. Position requires at least five years of experience managing complex liability and property claims. Experience with municipal related liability claims is preferable. Must have experience managing a team of property and liability adjusters.
Client offers a generous benefits package with paid sick leave, holidays and vacation.
[Specialty] => [MaxSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 130000 ) [ContactName] => Greg Lonnecker [ContactPhone] => [ContactEmail] => glonnecker@nclm.org [DatePosted] => 2024-09-12T15:02:18 [City] => Raleigh [State] => NC [PostalCode] => 27601 [Country] => [Status] => Closed [ContactId] => 143378060477114 [MinSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 105000 ) [ShowOnWeb] => [PositionId] => EB-5593280495 [LastModified] => 2024-10-14T10:23:13 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Website_Category [FieldType] => NoAction [Values] => Array ( [0] => Claims ) ) ) ) [45] => stdClass Object ( [JobId] => 209515925032387 [CompanyId] => 125665810941415 [CompanyName] => Zillion Insurance Services Inc [Industry] => [JobType] => FullTimeRegular [JobTitle] => Service Concierge [DegreeRequired] => [JobDescription] =>
ABOUT THIS POSITION
The Service Concierge position combines wonderful relationship skills with strong problem solving and business acumen. The primary responsibility and goal of this role is to work with our customers and retail partners to ensure they have the very best experience with concierge service and lightning fast results. You will be excited by the interaction with happy customers and business partners while helping them navigate through a frictionless experience. Your positive enthusiasm will be infectious and you are encouraged to try new approaches to drive results. We are all about the learnings, and believe in rapid tests to create better outcomes.
How you contribute:
- Facilitate great customer experiences for our customers and retail partners
- Empathetically communicate with customers over email, phone, chat, and text to resolve questions and make them feel confident in working us
- Answer phone calls from both customers and partners, triage, and help resolve their needs
- Help develop & implement new tests to drive better outcomes
- Provide ideas & feedback to product & engineering teams
- Effectively leverage our platform and systems to optimize performance and process
- Serve as voice of customer, understanding customers’ needs and pain points and help translate expectations and identify trends that affect strategic decision
Why you’ll kill it in the position:
You’re an ambitious individual who embraces the agile work atmosphere of a growth-oriented organization. Ultimate success will be measured by delivering on commitments, exceeding goals, and achieving both with integrity and respect for partners, customers and co-workers. Other attributes include:
- Great problem solving skills & business acumen
- You love to develop relationships and help others
- You are empathetic, diligent, and detailed oriented
- A friendly demeanor that makes others feel great
- Professionalism, patience, and a people first attitude
- Exceptional verbal and written communications skills
- Strong time management capabilities
- Self starter that is comfortable in a high energy and vibrant company environment
- 2-5+ years of service experience
- Bilingual English and Spanish
- The ability to collaborate with others to achieve set goals
- Thorough, persistent, and willing to put in the extra effort to achieve goals.
- Bachelor’s degree or comparable experience
What we’ll bring:
- Transparent and fun company culture
- Competitive salary
- Agile process, but not at the expense of proper planning
- World-class benefits (medical, life & vision)
- Dental reimbursement plan
- Paid maternity or paternity leave
- Unlimited vacation policy
- Reimbursement for Professional Development
- Remote employment option
- Company offsites
- Challenging & rewarding work
Reports to:
Vice President of Sales & Marketing
Definition of Position:
Under the direction of the Vice President of Sales & Marketing, the Marketing Manager performs
diversified duties both within and in support of company. These duties involve contributing to the maintenance of a positive corporate image by providing clients and affiliated company accounts with the highest possible level of service regarding administration of the company's program. Assures that the proper channels of communication between the account and internal departments of company are effectively maintained and utilized. Provides assistance and input to achieve short-range and long-range business development objectives within the regional service markets.
Major Responsibilities and Related Tasks:
I. Sales
a. Make sales calls to prospective customers for the purpose of developing new business or to maintain existing business by initiating improvements in service
delivery.
b. Manage appointed agents to ensure awareness of internal updates and service enhancements.
c. Accomplish a closure of new accounts, or obtain the number of submissions as determined by the VP of Sales & Marketing.
d. When an associate provides a lead, follow-up must be timely.
e. Utilize ACT on a day to day basis for documenting communications with prospective policyholders.
f. Assist in the coordination of targeted mailings.
g. Perform other duties as required or directed.
Customer Service
a. Provide accounts with courteous and timely responses to inquiries and correspondence.
b. Ensure that all administrative matters relative to assigned agencies are handled efficiently and in a timely manner. Provide assistance in assuring that proper channels of communication are maintained between the client company, appointed agency and the internal areas of company.
c. Utilize ACT on a day to day basis for documenting communications with current policyholders.
d. Complete customer survey on an annual basis or more often if necessary.
e. Complete in-person renewals for direct accounts.
Administrative
a. Submission Management: initiate, lead and direct regional new business opportunities.
b. Design, enhancement and maintenance of the company website.
c. Development of marketing materials, including prospecting brochures, new account welcome packets, direct mail pieces and company newsletters.
d. Document sales activity on a day to day basis.
e. Provide management with information regarding administrative needs of clients as well as trends and problems identified through monitoring of performance.
IV.
Protect the confidentiality of information within areas of own position responsibilities by preventing unauthorized release, both verbally and/or in writing.
Planning
a. Forecast: Provide the data to prepare, update and control forecasts covering projected new business sales, agency agreements and retention of existing clients.
b. Marketing and business planning: Develop marketing plans, business plans, sales strategies and action plans for all identified targets of opportunity that clearly define objectives, goals, schedules and action assignments.
c. Establishes both short- and long-range plans within the scope of organization-wide policies and common goals. Consults with Vice President of Sales & Marketing.
d. Market Analysis: Maintains a market analysis defining the total market, company market share, competitor market share and available market share. Analyzes and
defines the market for growth.
General
a. Promote continuous quality improvement effort to enhance the services provided.
b. Demonstrate positive attitudes and positive actions through a display of courtesy, congeniality, cooperation, sensitivity and professionalism.
c. Maintain good rapport and cooperative relationships. Approach conflict in a constructive manner. Help identify problems, offer solutions and participate in the
resolution.
d. Maintain Resident Producers License by completing required continuing education classes.
e. Additional responsibilities as designated by the Vice President of Sales & Marketing and/or President.
Knowledge and Skills:
Intensive knowledge of specialized field and broad knowledge of marketing functions and sales.
Excellent communication and interpersonal skills. Demonstrated ability to coordinate a high level of activity under a variety of conditions and constraints. Direct sales experience with emphasis on major accounts and knowledge of the designated territory/ targeted area. Previous sales management experience.
Advanced interpersonal skills necessary to interact effectively and negotiate with business representatives when promoting services. High level of analytical and problem-solving skills
necessary to determine client needs and facilitate the necessary changes to maintain client satisfaction.
An in-depth knowledge of the services being sold. Duties require a well-organized individual with detail
oriented and analytical skills. Requires strong communication skills.
Training and Experience:
Bachelor’s degree in Business, Health Care Administration or related field or equivalent combination of education and experience. Ten to Twelve years of sales/marketing experience in the insurance or healthcare industry. Successful completion of the state licensing class and obtaining a Michigan P & C
Producer license is required. [Specialty] => [MaxSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 100000 ) [ContactName] => Megan Brown [ContactPhone] => (248) 488-1172 [ContactEmail] => megan.brown@mtmic.com [DatePosted] => 2024-04-16T10:35:59 [City] => Novi [State] => MI [PostalCode] => 48375 [Country] => [Status] => Filled [ContactId] => 4220256257123 [MinSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 80000 ) [ShowOnWeb] => 1 [PositionId] => EB-2054976125 [LastModified] => 2024-09-30T10:48:10 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Website_Category [FieldType] => NoAction [Values] => Array ( ) ) ) ) [47] => stdClass Object ( [JobId] => 543998498761674 [CompanyId] => 110389065043248 [CompanyName] => EmPRO Insurance Company Home Office [Industry] => [JobType] => FullTimeRegular [JobTitle] => Revenue Accountant/Premium Accountant [DegreeRequired] => [JobDescription] =>
General Summary:
The role of a Revenue Accountant, also known as a Premium accountant, is to leverage technical and analytical skills to become an integral part of the financial reporting function. Additionally, the purpose of the department is assisting in the safeguards of company assets, providing timely and accurate external reporting, presenting financial analysis of trends and key issues, and consulting with business units using analytical tools to enable leadership to make timely, accurate and fact-based decisions that enhance profitable growth.
100% in the office.
Essential Duties & Responsibilities:
- Evaluate and perform balance sheet reconciliations that include account and sub-ledger close reviews pertaining to premium, commissions, and accounts receivable line items. The review of these accounts needs to be complete, accurate and fully supported by appropriate evidence in compliance with statutory accounting principles and internal control procedures.
- Assist in monthly & quarterly financial reporting close workflows and provide analysis of Financial Statements for all the company’s entities.
- Play a pivotal role in the preparation of the company’s quarterly and annual statements including all required disclosures, supporting schedules, and internal communication packages.
- Analyze and review month-end close activities for discrepancies, coding errors and other issues that should be researched and resolved, or brought to management’s attention, including preparation, review, upload, and posting of journal entries.
- Actively involved with audit preparations and building out processes, procedures, and controls to ensure compliance with appropriate statutory accounting principles and regulatory requirements.
- Partner with IT Department to streamline and automate processes when possible.
- Engage with other business areas on special assignments and projects to assist in the further growth of the company.
- All other duties deemed appropriate by management.
Education & Qualifications:
- Bachelor’s Degree in accounting or related field. Certified Public Accountant (CPA) designation and/or MBA preferred.
- A minimum of three years of statutory accounting experience required.
- A minimum of one year experience with a Property & Casualty (P&C) insurance company or accounting firm working with insurance clients is required.
- Experience with general ledger, journal entry preparation, monthly & annual close processes.
- Excellent oral, communication, and time management skills.
- Demonstrate analytical, problem solving, and critical thinking abilities.
- Strong skills in Microsoft Suite including Excel, Outlook, Word, PowerPoint, OneNote.
- Knowledge of Sage Intacct or other related accounting software a plus.
- Must be able to work 5 days per/week onsite in the Roslyn office.
Our Team Members main job is to take care of the person they are talking to whether that is a client, prospect, vendor, wrong number, whatever. We take care of people all day long. Period.
CSR Job Duties/Responsibilities (what you will be doing day in and day out):
-
Basic customer servicing of existing clients by phone, email, or in office appointments
-
Answer high level, difficult, policy and coverage questions including interpretation of policy wording (often with documentation required) for home, auto, boat, and other personal lines policies
-
Process coverage change requests and offer coverage guidance to clients
-
Process claims (FNOL & give guidance) as needed
-
Answer basic coverage & billing questions, process payments, provide proof of insurance, etc
-
Answer inbound phone calls (lots of them) & take messages as needed
-
Gather information from new and existing clients and complete ACCURATE quotes, applications, quote sheets, etc. and document files with all required information & documentation in a timely manner (signed apps, supporting docs, quote sheets, etc completed in time with agency guidelines)
-
Complete projects, from clients or those assigned by Agents within the time allotted
Qualifications:
-
Experience: REQUIRED 1+ years in insurance agency or insurance company customer service/sales with heavy client interaction. (we're not a huge shop, so we're not yet able to train from the ground up - please do not apply without 1 year experience)
-
Licensing: REQUIRED minimum of 4-40 P&C license & ability to pass the 20-44 or 2-20 General Lines test within 6 months of hire (again, not a huge shop so you need to have a 4-40 at a minimum)
-
Technology: Proficiency with ALL the following: Personal Computer, Windows OS, Outlook, Word, Adobe, Internet Explorer/Google Chrome (YES, there will be a test)
-
Education: High School Diploma or Equivalent
-
Must be willing to submit to an extensive, in-depth background check as a part of the application process
Job Title: Senior Underwriter
Department: Underwriting
Reports to: Underwriting Manager or Underwriting Supervisor
Position Summary:
The Senior Underwriter serves as the department’s subject matter expert, utilizing expertise in workers’ compensation insurance in collaboration with internal and external stakeholders. This role involves the analysis and informed decision-making necessary to balance profitable risk management, service, and collaboration with internal and external stakeholders for large, complex accounts. The Senior Underwriter also serves as a role model, mentoring and maintaining positive relationships with underwriting staff, co-workers, and agency partners.
Essential Functions:
- Evaluate policies to determine risk selection for the company's largest accounts in accordance with company guidelines and industry best practices.
- Analyze various forms of data, risk factors, and regulatory rules to determine accurate account pricing and provide clear justification and documentation of highly complex risks.
- Achieve company written premium, loss ratio, submission, and service objectives.
- Ensure appropriate application of regulatory rules.
- Develop and maintain productive relationships with agents and policyholders, understanding their needs and providing personalized solutions through in-person visits and networking opportunities.
- Provide timely and professional communication to internal and external stakeholders.
- Offer guidance and support to new underwriters, mentoring and training on underwriting guidelines, policies/procedures, and industry best practices.
- Stay informed about industry trends, regulatory changes, and emerging risks to adapt underwriting strategies and maintain competitiveness.
- Participate in underwriting meetings, strategic planning, and innovation initiatives, contributing insights and recommendations for business growth and process improvements.
Job Qualifications:
Education:
Bachelor's degree from an accredited college/university in a Business-related field.
Experience:
At least 6 years of Property and Casualty insurance underwriting experience.
Required Skills/Abilities:
- Strong understanding of workers' compensation laws, regulations, and industry practices.
- Expert-level knowledge of workers' compensation exposures and applicable regulations.
- Expertise in underwriting concepts, practices, and procedures, with the ability to accept appropriate risk.
- Excellent analytical skills with the ability to assess risk and make data-driven decisions.
- Effective communication skills, both verbal and written, with the ability to articulate complex concepts to diverse audiences.
- Proven ability to build and maintain relationships with clients, agents, and other stakeholders.
- Significant attention to detail.
Specialized Knowledge, Licenses, etc.:
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Proficiency in presenting industry information to various stakeholder levels.
- ARM, CIC, AU, or CPCU designations preferred.
Positive Attitude:
Develops and maintains positive working relationships with team members, customers, co-workers, and management through effective communication and collaborative skills.
Working Conditions:
- General office conditions with light physical demands.
- Adherence to all safety rules and regulations, including building security.
- Participation in maintaining safe and efficient operating conditions to safeguard employees and facilities.
- Drug-free environment, with drug testing prior to employment and after work-related accidents.
- Exposure to VDT screens.
Job Title: Business Development Underwriter
Department: Underwriting
Reports To: Underwriting Manager
Position Summary:
This position is responsible for driving revenue through profitable new business growth and renewal retention. The role involves conducting regular agency visits throughout assigned territories to generate business and gather data within the Small Business Unit. The role includes analyzing potential opportunities, developing strategic visitation plans, and using marketing and underwriting knowledge to promote business development through collaboration with operational staff and evaluation of market dynamics. The Business Development Underwriter will also evaluate new markets, communicate underwriting guidelines, and focus on building profitable underwriting results.
Essential Functions:
Utilize Agency Activity Reports to develop strategic visitation plans.
Analyze agency activity based on business characteristics and opportunities.
Develop agency visitation schedules to improve selected metrics.
Gather competitive data, prepare reports, and make recommendations to improve writings.
Use marketing and underwriting knowledge to promote business development.
Collaborate with underwriters to identify risk appetite considerations.
Encourage agents to submit and retain business.
Provide expedited quote assistance within designated authority.
Communicate underwriting risk appetite to partner agencies.
Assist in strategic and departmental plan objectives.
Ensure agents are aware of promotions and operational changes.
Participate in strategic planning efforts based on forecasted agency revenue.
Foster productive relationships with agents and operational staff.
Meet regularly with agents to expand and enhance relationships.
Stay current with underwriting developments and pricing philosophy.
Address challenges and propose solutions to internal and external stakeholders.
Provide updates to operational staff on agency developments.
Build partnerships by attending professional industry events and promoting the company.
Serve as the agency point of contact for company systems, services, and resources.
Oversee agency commissions and promotional incentives for designated agencies.
Job Qualifications:
Education:
Bachelor's or Associate degree in marketing, communications, or related field preferred.
Experience:
2-4 years of Property and Casualty Insurance or Marketing experience.
Required Skills/Abilities:
Ability to travel 25%-50% or more.
Knowledge of insurance industry; workers' compensation experience preferred.
Knowledge of underwriting concepts, practices, and procedures.
Excellent communication, negotiation, and sales skills.
Strong writing skills with the ability to clearly communicate underwriting decisions.
Ability to confidently accept appropriate risk.
Significant attention to detail.
Experience with reviewing financial statements and ratios related to risk analysis.
Organizational, prioritization, and multi-tasking abilities.
Ability to manage small production environments.
Specialized Knowledge, Licenses, etc.:
Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).
CPCU, ARM, CIC, AU designation preferred.
Values and Mission:
Adhere to values by demonstrating Service Excellence, Trust, Ownership, One Team, and Boldness in thought and action.
Positive Attitude:
Develop and maintain positive relationships with team members, customers, co-workers, and management through effective communication and collaboration.
Working Conditions:
General office conditions with light physical demands, may lift up to 50 lbs.
Adherence to all safety rules and regulations, including building security.
Safe and efficient operating conditions to safeguard employees and facilities.
Regular driving on company business, maintaining a satisfactory driving record, valid driver’s license, and insurance.
Exposure to VDT screens. [Specialty] => [MaxSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 76000 ) [ContactName] => Terri Larrabee [ContactPhone] => [ContactEmail] => terril@newmexicomutual.com [DatePosted] => 2024-09-11T16:39:34 [City] => Albuquerque [State] => NM [PostalCode] => 87113 [Country] => [Status] => Available [ContactId] => 766646725972271 [MinSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 51000 ) [ShowOnWeb] => 1 [PositionId] => EB-7771905465 [LastModified] => 2024-09-17T10:14:33 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Website_Category [FieldType] => NoAction [Values] => Array ( [0] => Underwriting ) ) ) ) [51] => stdClass Object ( [JobId] => 154297185067717 [CompanyId] => 4220255776658 [CompanyName] => Rural Mutual Insurance Company [Industry] => [JobType] => FullTimeRegular [JobTitle] => Property Field Claims Adjuster Richland Center [DegreeRequired] => [JobDescription] =>
Join our team as a meticulous and skilled Property Field Claims Adjuster. Investigate and assess property damage claims by policyholders with precision. Focus on residential, commercial, and farm properties in Richland Center, WI. Determine coverage, evaluate damage extent, and negotiate settlements. Territory includes Richland, Grant, Crawford, Vernon, Iowa, and Lafayette counties in southwest Wisconsin.
- Visit claim sites to inspect and assess property damage caused by incidents such as fires, floods, storms, or accidents. Gather all necessary information and document the extent of the damage accurately.
- Analyze insurance policies, review claim forms, and investigate the circumstances surrounding the loss to determine the coverage and liability. Assess the extent of property damage and calculate the appropriate settlement amount.
- Prepare detailed reports documenting findings, including photographs, measurements, and estimated repair costs. Maintain accurate records of all communication, transactions, and relevant documentation throughout the claims process.
- Interact with policyholders, claimants, and other stakeholders in a professional and empathetic manner. Address questions, concerns, and provide guidance on the claims process, coverage, and settlement procedures.
- Engage in negotiations with policyholders, contractors, and third-party claimants to reach a fair settlement agreement. Clearly explain the settlement offer, including the coverage limitations and applicable deductibles.
- Collaborate with other departments, such as underwriters, legal, and agents, to ensure accurate assessment of claims and compliance with company policies and procedures.
- Stay updated on relevant laws, regulations, and industry standards related to property insurance claims. Ensure compliance with all applicable guidelines and procedures.
- Perform other duties as assigned.
- Bachelor's degree in a relevant field, such as insurance, risk management, or construction or equivalent work experience may be considered.
- Minimum of three years of experience as a Property Adjuster, preferably in a field-based role. Familiarity with property insurance policies, claim investigation techniques, and industry-standard software for documenting and estimating.
- Solid understanding of construction principles and building materials.
- Strong analytical and problem-solving abilities to assess property damage accurately, evaluate coverage, and negotiate settlements effectively.
- Excellent verbal and written communication skills to interact with policyholders, claimants, and internal stakeholders. Ability to explain complex concepts in a clear and concise manner.
- Strong customer service skills with a focus on providing a positive experience to policyholders throughout the claims process. Ability to handle challenging conversations and demonstrate empathy when dealing with individuals who have experienced property damage.
- Exceptional organizational and time management skills to handle multiple claims simultaneously, meet deadlines, and maintain accurate documentation.
- Valid driver’s license.
- Ability to perform the physical requirements of the job such as climbing ladders, walking roofs, working inside collapsed/burnt structures, walking uneven terrain, etc.
Preferred Qualifications:
- Prior experience working with cause and origin experts.
- Experience in handling recovery processes, including subrogation, contribution, and salvage.
- Familiarity with multi-line claims adjusting.
- HAAG Certification.
Our Client
What You'll Love About Our Client
We created a welcoming place to work with friendly and professional leadership. We are known for the great care we take with our staff, our agents, and our customers. We are passionate and determined about delivering the best customer service, preserving insurance industry knowledge, and making a difference through the work that we do.
We believe in a healthy work/life balance and to that end offer a competitive and comprehensive compensation package including health, dental, life, LTD, and vision insurance as well as an employee bonus plan, matching 401k plan, and generous time off benefits.
The assigned territory includes frequent travel in Greene, Ulster, Dutchess, Westchester, Sullivan, Putnam, Orange, and Rockland Counties. This is a field position with access to a company car and frequent driving within your assigned territory. The successful candidate must reside in the Lower Mid-Hudson Territory in New York State.
Position Summary: The Field Auto Adjuster will investigate, evaluate, negotiate, and settle assigned claims based on on-site investigation, damage appraisal, and face-to-face interactions. They will also represent the Claims Department in visits with agency partners.
Qualifications:
- Licensed Auto Damage Appraiser required
- A valid driver’s license with a good driving record
- Minimum 5 years of relevant estimating experience
- Proficiency in auto estimating software (i.e. CCC, Audatex, Mitchell)
- Industry designations/technical certifications preferred but not required (i.e. I-CAR)
- Familiarity with repair facilities in the assigned territory
- Light truck/heavy equipment estimating experience preferred but not required
- Strong knowledge of auto body repair techniques, terminology, and vehicle construction
- Understanding of the company’s insurance policies
Physical Requirements:
- Ability to work outdoors in various weather conditions and drive long distances
- Must be able to physically inspect vehicles, including the underside and in tight spaces at body shops and salvage yards
Responsibilities:
- Write appraisals for both repairable and total losses, complete desk reviews, and re-inspections
- Schedule and travel to vehicle locations for inspections
- Control indemnity and expenses by writing fair and accurate appraisals
- Provide exceptional customer service and maintain a professional appearance
- Ensure proper file documentation and reporting
- Identify potential fraud claims and assist in necessary investigations
- Answer questions related to the appraisal or repair process
- Conduct audits and re-inspections of independent appraisers
- Develop relationships with brokers and agency partners
- Collaborate with Claims Leadership and other teams to meet departmental and corporate goals
- Lead research on repair and appraisal trends
- Support the Claims and Corporate Mission, Vision, and Values
Key Capabilities for Success:
- Engaging personality with a passion for customer service
- Strong organizational and time management skills
- Ability to work independently with minimal supervision
- Excellent communication skills, both verbal and written
- Solid negotiation skills to reach agreements with body shop personnel
- Ability to handle complex damage scenarios
- Self-motivated and committed to personal and departmental improvement
- Supportive of process improvement and achieving stated goals and objectives
Benefits Offered:
Financial:
- Short-term disability, long-term disability, and life insurance coverage provided at no cost
- Optional benefits include enhanced life insurance and critical illness plans
- 401k plan with an employer contribution, regardless of your own contribution
- Pension Plan
- Short-term incentive plans may be available for certain positions
Social:
- 25 days of paid time off at hire (prorated for the first year)
- 7 days of paid sick leave
- 10 paid company holidays
- Personalized paid time off after 3 years
Emotional:
- Access to personalized mental health care
Physical:
- Medical, dental, and vision coverage options available from day one
- Flex Spending Accounts and Health Savings Accounts (with employer contribution) depending on the medical plan selected
Job Title: Middle Market Underwriter
Department: Underwriting
Reports to: Underwriting Supervisor/Manager
Position Summary:
The Middle Market Underwriter will work within a collaborative underwriting department, responsible for analyzing the financial health, operational practices, and potential risks associated with businesses seeking insurance coverage from small to mid-complex risks. This role involves making informed decisions on policy issuance, coverage limits, and premiums to ensure profitability and risk mitigation for the company while developing, networking, and maintaining agency relationships.
Essential Functions:
- Evaluate the risk potential of mid-sized businesses applying for workers’ compensation coverage by analyzing relevant data.
- Make informed underwriting decisions within delegated authority limits, seeking approval for exceptions or high-risk cases as required.
- Ensure compliance with regulatory requirements and internal policies in all underwriting activities.
- Build and maintain positive relationships with internal and external stakeholders to facilitate smooth operations and collaboration.
- Achieve company written premium, loss ratio, and service objectives.
- Manage a high volume of transactions while balancing execution of processes.
- Proactively use predictive analytics to determine underwriting pricing.
- Maintain relationships with agency partners through in-person visits and networking opportunities.
- Assist with the ongoing incorporation process of automation tools.
- Provide timely and professional communication to all stakeholders.
Job Qualifications:
Education:
Bachelor's degree from an accredited college/university in a Business-related field.
Experience:
At least 3-5 years of Property and Casualty insurance underwriting experience.
Required Skills/Abilities:
- Strong analytical and critical thinking skills to assess complex risks and make sound underwriting decisions.
- Excellent communication and negotiation skills for interacting with clients, agents, and internal stakeholders.
- Demonstrated ability to confidently accept appropriate risk.
- Knowledge of insurance regulations, underwriting principles, and industry best practices.
- Strong writing skills to clearly communicate underwriting decisions.
- Demonstrated commitment to professionalism, integrity, and ethical conduct.
- Attention to detail.
- Limited experience reviewing financial statements and ratios related to risk analysis.
- Ability to build trust and rapport with clients, ensuring satisfaction and fostering long-term partnerships.
- Ability to identify account growth opportunities and collaborate with clients to achieve their business objectives.
Specialized Knowledge, Licenses, etc.:
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- ARM, CIC, or AU designations preferred.
- Workers' compensation experience preferred.
Positive Attitude:
Develops and maintains positive working relationships with team members, customers, co-workers, and management through effective communication and collaboration skills.
Working Conditions:
- General office conditions with light physical demands.
- Adherence to safety rules and regulations, including building security.
- Participation in maintaining safe and efficient operating conditions to safeguard employees and facilities.
- Drug-free environment, with drug testing prior to employment and after work-related accidents.
- Exposure to VDT screens.
Job Title: Underwriting Manager
Department: Underwriting
Reports to: Director of Underwriting and Customer Service
Position Summary:
The Underwriting Manager ensures the appropriate application of risk appetite throughout the underwriting unit and serves as a technical and authority resource for department members. This role works closely with the Director of Underwriting to identify and implement underwriting programs that enhance business opportunities and customer service. The position is responsible for overseeing functions performed by assigned underwriting teams, managing workload and workflow, and monitoring department production. The Underwriting Manager also assists the Director in managing staff adequacy, achieving service standards, and supporting the development of both short- and long-term underwriting projects and strategic goals.
Essential Functions:
- Manage department workflow and monitor daily productivity to ensure proper controls and procedures are documented, maintained, and followed.
- Actively participate in the recruitment, training, and development of support staff.
- Manage staff, tracking individual performance through evaluation of production results and adherence to company policies.
- Conduct regular and systematic quality control audits for each assigned staff member.
- Provide authoritative guidance to line staff on complex accounts and issues.
- Participate in analyzing the book of business and mid-large account market, identifying opportunities for improvement and business development through innovative underwriting programs.
- Support the department’s emphasis on agency relations to meet sales objectives.
- Ensure compliance with rules and regulations impacting policy contracts, and communicate these standards to staff and other departments.
- Maintain good relationships with agents, insureds, regulatory personnel, and company teams.
Job Qualifications:
Education:
Bachelor's degree from an accredited college/university in a business-related field.
Experience:
At least 7 years of Property and Casualty insurance underwriting experience, with at least 3 years in management.
Required Skills/Abilities:
- Knowledge of underwriting procedures and the policy life cycle.
- Proficiency in analyzing statistical data and identifying trends.
- Proven ability to build and maintain relationships with internal and external stakeholders.
- Ability to work independently, lead teams, and mentor staff.
- Ability to comprehend and apply guidelines, rules, and statutes from various manuals.
- Excellent oral and written communication skills.
Specialized Knowledge, Licenses, etc.:
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- CPCU or AU designation preferred.
Values and Mission:
Adheres to company values and mission by demonstrating Service Excellence, Trust, Ownership, One Team, and Boldness in thought and action.
Positive Attitude:
Develops and maintains positive working relationships with team members, customers, co-workers, and management by demonstrating effective communication and collaboration.
Working Conditions:
- General office conditions with light physical demands.
- Adherence to all safety rules and regulations, including building security.
- Participation in ensuring safe and efficient operating conditions that safeguard employees and facilities.
- Drug-free environment, with drug testing prior to employment and following work-related accidents.
- Exposure to VDT screens.
Job Description
P&C Insurance Producer
Our client is seeking a fully qualified ambitious insurance professional who is ready for a challenge to grow personally and professionally within an expanding insurance team.
Position Summary: The producer is responsible for prospecting, soliciting, quoting, and producing sales of new insurance business and potentially complex renewal accounts.
Job Description/Responsibilities:
- Develops and acquires new business revenue through sales to new and existing clients
- Creates and maintains prospect list by developing and building professional contacts and networking
- Obtains accurate information from prospects; including completed applications, supplemental questionnaires, risk surveys, and other related documentation in order to provide complete, comprehensive submissions and quotes
- Provides prompt and professional customer service to retain clients
- Accurately documents client files and electronic files with client discussions, quotes, and coverage needs into company data management system
- Develop and maintain relationships with underwriters
- Assist in other projects or duties as assigned or required
Skills & Qualifications:
- High School diploma or equivalent. Prefer secondary education and degree. Insurance studies and designations are a plus.
- Minimum 3 years experience as a Producer of Commercial Property Causality Insurance (prefer knowledge of Auto, CGL, Cargo, Umbrella, Building/Contents, and Workers Compensation)
- Must have P&C Producer’s license (Multiple States Desired)
- Proficient skill level with computer programs including: Microsoft (Word, Excel, Outlook) Suite, and other Agency or Data Management systems
- Provide solutions and creative ideas to handle sales opportunities and difficult situations
Our clients are currently seeking a Manager, Liability Claims, to manage and oversee the Commercial Claims team to ensure all assigned claims are investigated and adjusted appropriately. The team determines liability, secures information, reviews coverages, and settles claims.
This position can be located in our Lawrenceville, GA , Lake Mary or Sarasota, FL office with a hybrid work schedule available (3 days in office and 2 days from home).
What you will do:
- Manage a Commercial Litigation team that primarily handles complex and/or litigated Auto and GL claims in Florida and Georgia.
- Determine work objectives and planning workloads and deadlines for team. Review procedures; workflows and time utilization: identifies potential volume or workflow issues and/or areas where efficiency can be improved and implements changes. Advise user departments of policy or procedural changes.
- Investigations may include applicable field work such as meetings, inspections, assessing damages and documenting physical evidence.
- Documents a plan of action, strategy and future exposure. Sets and maintains an appropriate diary schedule as specified in our claims company guidelines.
- Directs attendance at mediations for those cases within authority and any other duties related to the effective handling of claims. Implements strategies to expeditiously close files and manages claims to a conclusion in the most effective manner possible.
- Selects, contracts with, and works with independent adjusters and miscellaneous vendors in an attempt to handle claims effectively and contain expenses.
- Manage exposures and ensure that reserves are appropriate at the case level for assigned team.
- Support staff management of litigated cases with focus on adherence to guidelines, effective defense, and cost containment.
Qualifications
Experience
Required
* Bachelor’s degree (preferred); NOTE - Relevant, progressively responsible work experience may be substituted on a year for year basis for the required education
* Six or more years of commercial liability experience with two years in a leadership role
* Experience handling complex litigated claims in Florida and Georgia.
* Strong working knowledge of insurance claim procedures, rules, systems, and regulations.
* Strong working knowledge of claim file management techniques and processes.
* Strong working understanding of the judicial and legal systems.
* Knowledge of medical terminology.
* Excellent communication, negotiation, interpersonal and organizational skills.
* Ability to analyze, define and solve problems; the use of good judgment and decision-making.
* Ability to interpret and explain insurance policy coverage as applicable to the area of claims handling.
* Current, active Adjusters License in assigned jurisdiction(s).
* AIC, CPCU or AEI designation(s), or equivalent experience or experience
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The Claims Manager is responsible for the comprehensive oversight of the claims process, including the management of new, pre-litigation, and subrogation files. This role acts as a crucial point of contact between company and clients, providing guidance and support to ensure timely, accurate, and efficient processing of claims in accordance with company procedures.
Key Responsibilities:
- Oversee the Claims Team in the initiation and management of new claims, review of claim materials for completeness and accuracy, investigation and confirmation of loss facts, damage assessments, and consultation with attorneys on legal strategies.
- Manage subrogation processes to ensure effective recovery efforts are executed, engaging with other insurance companies and uninsured defendants to resolve claims and recover funds.
- Develop, propose, implement, and enforce policies and procedures related to claims and subrogation management.
- Establish and maintain effective relationships with clients, vendors, and other stakeholders in the insurance industry.
- Monitor and evaluate claims and subrogation activities to ensure compliance with internal standards and external regulations.
- Resolve complex claims issues and disputes, including those requiring subrogation, consulting with legal counsel as necessary.
- Provide training and mentorship to team members, enhancing their ability to manage both direct claims and subrogation effectively.
- Generate periodic reports for senior management detailing claims outcomes, subrogation efforts, and other relevant performance metrics.
Requirements and Qualifications:
- Bachelor’s degree required.
- 5-10 years of experience in insurance claims management, with a strong preference for candidates who have a background in handling both direct claims and subrogation.
- Substantial knowledge of auto claims management and the subrogation process.
- Experience working with legal teams preferred.
- Proficiency in claims terminology and a thorough understanding of best practices in insurance claims and subrogation handling.
- Excellent written and verbal communication skills.
- Ability to work independently and manage multiple priorities effectively.
Client is a fast-growing insurer that uses biotechnology to reduce risk in the food and agricultural industries. They are located in Brooklyn, New York and provide a collegial and engaging place to work with opportunities for career development.
Job Description:
The Underwriter role will include the evaluation and approval of insurance applications for client insurance products. Additionally, the role will include broker outreach, maintaining regulatory
compliance, and overseeing the claims process. This is a full-time, office-based position. As insurance policies are built around biotechnology products, an interest in science and
technology is welcomed.
Key Responsibilities:
Broker Outreach: Develop relationships with suitable brokers and collaborate on the production of marketing materials.
Risk Assessment: Review policy applications and gain familiarity with rating models to determine customer risk.
Decision Making: Approve or decline insurance applications based on risk assessments.
Documentation: Maintain detailed records of underwriting decisions and policy terms.
Compliance: Ensure all underwriting activities comply with internal and external regulations.
Licensure: Gain both entity and individual casualty insurance licenses.
Skills and Qualifications:
Bachelor’s degree in Finance, Business, Information Technology, or a related field.
Previous experience in underwriting, preferably within the technology sector.
Excellent verbal and written communication skills.
High level of accuracy and attention to detail.
Proactive problem-solving abilities.
Preferred Attributes:
Ability to build and maintain relationships with clients and stakeholders.
Keen to learn and be part of a growing business.
Flexibility to adapt to a fast-paced start-up environment.
Benefits:
Competitive salary. Medical, dental, and vision insurance. 401(k). [Specialty] => [MaxSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 125000 ) [ContactName] => Vishaal Bhuyan [ContactPhone] => [ContactEmail] => vb@aanikabio.com [DatePosted] => 2024-07-22T09:00:45 [City] => Brooklyn [State] => NY [PostalCode] => 11232 [Country] => [Status] => Closed [ContactId] => 115679541532968 [MinSalary] => [ShowOnWeb] => [PositionId] => EB-1143747725 [LastModified] => 2024-09-09T15:28:44 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Website_Category [FieldType] => NoAction [Values] => Array ( [0] => Underwriting ) ) ) ) [59] => stdClass Object ( [JobId] => 155741288841572 [CompanyId] => 784965733747990 [CompanyName] => Turner Insurance Advisor [Industry] => [JobType] => FullTimeRegular [JobTitle] => P&C Commercial Lines Account Manger [DegreeRequired] => [JobDescription] =>
Job description
EXPERIENCED LICENSED P&C COMMERCIAL LINES ACCOUNT MANAGER (CSR)
YOU MUST BE ABLE TO WORK ON LOCATION IN CLEARWATER, FL. You will need to train on location prior to hybrid opportunity. Hybrid opportunity will be considered after 6 months of training and ability to meet all other hybrid requirements.
Our office is expanding & we are currently seeking a full-time Commercial Lines Account Manager (CSR) with minimum 1 year P&C Insurance experience to join our outstanding Team. Commercial Lines experience is preferred but not required.
The Account Manager is a very important position. As the Account Manager you will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, re-marketing renewals, providing support to the agent, suggesting coverages to our clients, working with carriers, taking policy payments & possess a genuine willingness to learn, be intuitive and resourceful and be coachable. Very fast paced environment.
Hours are Monday – Friday 8:00 – 4:30 – 45 min lunch break
Great Benefits Package & PTO Plan. Paid CE Classes. 401K (matched 6%).
Job Type: Full-time
Benefits:
- 401(k) matching -6%
- Paid by employer - Dental insurance
- Paid by employer - Vision insurance
- Paid by employer - Life insurance
- Paid by employer - Disability insurance
- Paid by employer - Health insurance
- Paid by employer - Aflac
- Paid time off – 11 days PTO 1st year (after 90 day probation period)
- Office Lunches
- Birthday Lunches
- Team Time (After Hours)
- Private Venue Christmas Party
Supplemental pay types:
- Bonus opportunities
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
- In-person
- Office
- Hybrid opportunity after training. Must have 2-20 license to work hybrid.
Experience:
- Property & Casualty: 1 year (Required)
- Commercial Lines experience preferred – not required
- AMS 360 experience preferred – not required
License/Certification:
- 2-20 or 4-40 License
Work Location: In person *hybrid opportunity to be discussed*
[Specialty] => [MaxSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 65000 ) [ContactName] => Lisa Turner [ContactPhone] => (727) 442-0012 [ContactEmail] => lisat@turnergroupfla.com [DatePosted] => 2024-07-23T16:42:39 [City] => Clearwater [State] => FL [PostalCode] => 33765 [Country] => [Status] => Closed [ContactId] => 782288741632573 [MinSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 50000 ) [ShowOnWeb] => [PositionId] => EB-1349666368 [LastModified] => 2024-09-09T15:25:52 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Website_Category [FieldType] => NoAction [Values] => Array ( [0] => Account Manager ) ) ) ) [60] => stdClass Object ( [JobId] => 331702686049459 [CompanyId] => 438477726434154 [CompanyName] => Mast LLC [Industry] => [JobType] => FullTimeRegular [JobTitle] => Analyst Team Leader [DegreeRequired] => [JobDescription] =>Job Description
Job Title: Analyst Team Leader
Reports to: CEO
About MAST LLC:
MAST works with auto insurance providers and vehicle donation programs to do one thing: better understand their current salvage process.
We’ve collaborated with claims decision-makers across the country for the last 12 years. We actively work to help our customers improve efficiency in their total loss decision-making. Our process leads to accurate claim handling, enhanced subrogation demand review — and most importantly — maximized salvage recovery dollars through their existing auction vendor.
Job Summary:
An Analyst Team Leader drives operational excellence for the Analyst team through oversight and skill development of team members. This role holds the team members accountable for exhibiting core values and leading team execution. The Analyst Team Leader will set and implement clear and specific action plan by identifying and solving endemic problems and challenges that impact individual team members and/or the entirety of the department.
A successful Team Leader demonstrates exceptional interpersonal communication skills and levels of tact, diplomacy, and confidentiality. They are result-driven and responsible for providing guidance, instruction, training, and leadership that inspires the team to perform optimally. They will work to create a cohesive team that works efficiently to meet performance expectations.
Supervisory Responsibilities:
- Recruits, interviews, hires, on-boarding, and trains new staff.
- Oversees the daily workflow of the department.
- Provides constructive and timely performance evaluations.
- Performs on demand performance coaching and mentorship.
- Handles discipline and termination of employees in accordance with company policy.
Duties/Responsibilities:
- Measuring team and individual performance against key performance indicators (KPIs) and communicating through transparent, consistent reporting.
- Coaching performance improvement through measurable plans that offer goals, actionable steps, and timebound execution.
Job description
Busy west Tampa area retail insurance agency is looking for a P&C Licensed Insurance Service Support Representative
P&C business Commercial Auto experience needed.
We use Partner XE software for agency management system. We are a small family-oriented agency but are continuing to grow.
- Must possess a valid Florida 4-40 license
- Must be detail-oriented and comfortable working in a paperless environment
- Must be familiar with acord applications and certificate templates
Only qualified candidates will be contacted for possible interviews. Must live within 20-25 miles of agency. Must be a team player.
We are seeking a Support Representative to assist the Account Manager with the day-to-day workflow. A sampling of duties may include:
- Assist the Account Manager with driver changes, certificate requests, and recommendation letters
- Assist in filing claims as needed/or updating the agency system with claim information
- May order state MVR and review against company guidelines before endorsing to policy/policies
- May be asked to order loss runs
We offer a business casual work environment. Comprehensive benefits package. 401k eligible after 1 year of service. Salary based on experience for position. This is in office and is not remote!
[Specialty] => [MaxSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 52000 ) [ContactName] => Anna DeVito [ContactPhone] => [ContactEmail] => anna@gcuins.com [DatePosted] => 2024-08-14T10:35:18 [City] => Tampa [State] => FL [PostalCode] => 33626 [Country] => [Status] => Available [ContactId] => 193063507013461 [MinSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 42000 ) [ShowOnWeb] => 1 [PositionId] => EB-1800072681 [LastModified] => 2024-08-14T10:39:42 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Website_Category [FieldType] => NoAction [Values] => Array ( [0] => Customer Service ) ) ) ) [64] => stdClass Object ( [JobId] => 168578649175722 [CompanyId] => 595983906182902 [CompanyName] => Apex Insurance Group [Industry] => [JobType] => FullTimeRegular [JobTitle] => Commercial Account Executive [DegreeRequired] => [JobDescription] => [Specialty] => [MaxSalary] => [ContactName] => [ContactPhone] => [ContactEmail] => [DatePosted] => 2024-07-01T14:51:53 [City] => Eau Claire [State] => WI [PostalCode] => 54701 [Country] => [Status] => Filled [ContactId] => 954264629650240 [MinSalary] => [ShowOnWeb] => [PositionId] => EB-6891000881 [LastModified] => 2024-08-12T11:03:26 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Website_Category [FieldType] => NoAction [Values] => Array ( ) ) ) ) [65] => stdClass Object ( [JobId] => 109888892696873 [CompanyId] => 4220255721642 [CompanyName] => FCCI [Industry] => [JobType] => FullTimeRegular [JobTitle] => Commercial Lines Underwriter [DegreeRequired] => [JobDescription] => Commercial Lines UnderwriterOur dynamic team is looking for a Commercial Lines Underwriter to assist in the acquisition and retention of profitable commercial lines customers, through sound underwriting principles reflective of company policy. The Underwriter will work with assigned agents in meeting profitability and production goals, by following guidelines and establishing business relationships, along with managing the pricing and underwriting of an assigned territory of business. The ideal candidate will have commercial lines underwriting experience and strong agency relationships in Texas. This position will report to our Southwest Region in Richardson, TX.
Qualifications
Experience
Required
* Bachelors degree; NOTE: Relevant, progressively responsible work experience may be substituted on a year for year basis for the required education
* Two or more years of commercial property and casualty underwriting experience
* Thorough knowledge of P&C insurance forms and rating rules
* Solid working knowledge of underwriting and loss control principles
* Excellent communication, interpersonal and organizational skills
Description
We are currently seeking a commercial lines insurance professional with experience in managing Inland Marine and Commercial Output Policies with regards to product design and maintenance to company & bureau standards. This role will be responsible for collaborating with internal business partners and system vendors to deliver product enhancements as well oversee the implementation of regulatory updates to rates, rules & forms. Position functions as resource for product & coverage issues related to assigned product lines, communicates product changes, develops training materials, and assists with the drafting of filing documentation. This position requires the ability to plan, prioritize, and meet deadlines as well as perform market & product analysis.
Position is located in Sarasota or Lake Mary Florida or Carmel IN office and is available for hybrid schedule (3) days in office and (2) day remote after initial training.
Qualifications
Experience
Required
* Bachelor’s Degree (or equivalent experience); NOTE - Relevant, progressively responsible work experience may be substituted on a year for year basis for the required education
* Minimum of six years of experience in commercial property insurance with focus on Inland Marine & COP products. This experience can consist of product development, product management, underwriting and/or claims.
* Experience working with IT partners developing business requirements for product changes and experience with user acceptance testing
* Must have advanced knowledge of commercial insurance, including policy forms, coverage, rating methodology and techniques
* Strong working knowledge of market & competitive research tools
* Working knowledge of state filings procedures and practices and experience preparing filing materials
* Experience reviewing and interpreting bureau circulars, with advanced knowledge of commercial property rules, rates and forms, with focus on Inland Marine & COP
* Strong analytical and research skills
* Ability to plan, organize & coordinate work activities including establishing and meeting deadlines
* Strong time management skills including ability to handle multiple projects, prioritize & organize
* Strong collaborative skills and experience working with and managing multi-functional project teams
* Ability to create training and reference materials for product changes
* Ability to anticipate problems and suggest opportunities/solutions
* Excellent attention to detail
* Demonstrated clear, concise and effective oral and written communication skills
Preferred
* At least one year of product management experience
[Specialty] => [MaxSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 90000 ) [ContactName] => Chitarra Spannaus [ContactPhone] => [ContactEmail] => cspannaus@fcci-group.com [DatePosted] => 2024-03-18T09:29:11 [City] => Duluth [State] => GA [PostalCode] => 30096 [Country] => [Status] => Closed [ContactId] => 165954180929998 [MinSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 85000 ) [ShowOnWeb] => [PositionId] => EB-1686374448 [LastModified] => 2024-08-07T10:12:28 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Website_Category [FieldType] => NoAction [Values] => Array ( [0] => Product Development ) ) ) ) [67] => stdClass Object ( [JobId] => 138083703566586 [CompanyId] => 253244175817325 [CompanyName] => Capitol Group of Companies [Industry] => [JobType] => FullTimeRegular [JobTitle] => Benefits Account Executive [DegreeRequired] => [JobDescription] =>
PRINCIPAL OBJECTIVES OF THE POSITION
The Benefits Account Executive is a trusted advisor who serves our clients by providing strategic product and service information.
POSITION QUALIFICATIONS AND REQUIREMENTS
- Four-year college degree or equivalent combination of education and work experience.
- Four years of benefit administration experience is required.
- Excellent understanding of underwriting methodologies.
- Experience with health reinsurance contract types.
- Exceptional relationship building skills and the ability to work well with our client’s executives, including CFOs, CEOs, and HR Directors.
- Life and Health license or the ability to obtain within 90 days is required.
- CEBS designation and/or work towards the designation preferred.
- Strong analytical and problem-solving skills.
- Ability to successfully implement project management strategy.
- Extraordinary written and verbal communication skills.
- Outstanding presentation skills.
- Superior organizational skills, ability to handle multiple tasks and effectively prioritize.
- Advanced Excel skills.
PRINCIPAL DUTIES AND RESPONSIBILITIES
- Assist Producer in all aspects of servicing existing clients and maintaining relationships with key decision makers.
- Develop and maintain excellent relationships with insurance company underwriters and representatives to effectively oversee and negotiate the new and renewal marketing process.
- Develop and manage strategic project plans for each client’s renewals. Oversee entire process to ensure all facets of the project are completed in a timely manner.
- Advise clients regarding healthcare reinsurance contract options.
- Create and present complex custom client contribution models.
- Analyze carrier underwriting methodologies, validate carrier recommendations, and advise client regarding carrier projections.
- Resolve complex, escalated product or service issues quickly.
- Effectively communicate all aspects of the Affordable Care Act and other compliance topics such as HIPPA and ERISA.
- Manage the client dashboard process, digest the data, create strategy based on the data and present to clients highlighting key health utilization performance areas.
- Negotiate program renewals on behalf of client to attain best outcomes.
- Work with Analyst to develop strategy and timeline to ensure efficient and effective client outcomes.
- Lead Open Enrollment presentations to educate client executive teams (CFO, CEO, and HR Director).
- Present and effectively communicate information regarding programs to client populations during Open Enrollment meetings.
- Stay apprised of carrier program changes and new programs being offered.
- Set expectations with team and clients to ensure that process completion (renewals, issue negotiation, marketing process, etc.) is timely and effective
Our client is seeking an enthusiastic Surplus Line Tax Associate to join their Grapevine office. They are a dynamic and rapidly expanding organization that offers an excellent opportunity for individuals looking to advance their careers. Reporting to the Head of Surplus Lines Tax Department, the Surplus Lines Tax Associate will be responsible for supporting and executing Surplus Lines tax filings and payments. This role requires a solid understanding of surplus lines tax regulations for the assigned state and operates within tight deadlines for reporting taxes to multiple states.
**Essential Functions:**
1. Timely and accurate completion of state regulatory surplus lines tax filings using state-approved forms or websites.
2. Conducting compliance and quality reviews on documents related to surplus lines tax filings, coordinating with broker teams to rectify any errors for timely submissions.
3. Completing and filing surplus lines affidavits for groups corporate licenses in designated state.
4. Maintaining open communication with producer teams regarding surplus lines taxes.
5. Liaising with state insurance departments to ensure compliance with surplus lines laws and regulations.
6. Assisting the Head of Surplus Lines Tax Department in researching and interpreting state regulations pertaining to surplus lines tax filings.
7. Supporting the Head of Surplus Lines Tax in fulfilling ad hoc requests as necessary.
8. Independently investigating, researching, and resolving issues that may arise during filing, reconciliation, or payment processes.
9. Adhering to all Surplus Lines Department and company policies and procedures.
**Education/Experience/Skills:**
- Associate’s Degree (AA) from a two-year college or technical school, and or experience.
- Proficiency in Microsoft Excel and Gmail.
- Ability to manage multiple priorities in a high-volume position, delivering timely and accurate work products with a focus on customer service and urgency.
- Exceptional attention to detail.
- Excellent verbal and written communication skills.
- Strong teamwork orientation, with a willingness to contribute to team goals and responsibilities.
- Working knowledge of commercial property/casualty coverage and/or insurance licensing preferred but not required.
U.S. Employee Benefits Consultant
REPORTS TO Managing Director
LOCATION United States – Tampa, FL (Flexible/Remote)
THE OPPORTUNITY
Managing a company’s employee benefits program is increasingly complex. Our client builds and improves employee benefit performance, delivering highly complex and challenging products and services to those we serve. As a member of the employee benefits team, you’ll be part of a high performance team with a wide breadth of experiences and capabilities. You will gain unique experiences and valuable knowledge, including exposure to niche sectors of the employee benefits and insurance industry that might take a lifetime to acquire elsewhere.
As part of their growing employee benefits team, you will help shape the innovative culture that makes them a great place to work.
KEY RESPONSIBILITIES
They are looking for high achieving and motivated Consultants, who show potential and enthusiasm for growing and developing a consulting career. You will be working within their employee benefits team, consulting with businesses, and working on projects focused on addressing benefits-related challenges.
As a member of their employee benefits practice, you will:
• Grow and maintain relationships with clients, winning work proactively and contributing to winning new clients.
• Successfully deliver technically complex proposals and projects, ensuring that a practical business-driven approach is taken.
• Be responsible for quality of services provided to clients.
• Review possible leads from other areas of the practice.
• Leverage your own relationships and networks to further enhance brand in the market.
• Help people to develop through effectively supervising, coaching, and mentoring staff.
The principal role is to become a member of and provide support to your team members by producing new business accounts and coordinating renewals, outreach to prospective clients, and by assisting in other areas as requested.
In addition to accurate and efficient data entry surrounding your consulting activities, you will also maintain the integrity of data in the agency’s automated information systems. You will also work with internal and external stakeholders, in varying capacities, in order to resolve problems and complete projects.
You will provide direction and assistance to team members for placement of business with awareness of vendor and carrier requirements and commitments.
POSITION FUNCTIONS
1. Grow and maintain relationships with both existing and new clients. Close business with new and existing customers at or above quota levels.
2. Successfully deliver technically complex employee benefits programs to businesses.
3. Grow external networks and relationships.
4. Actively seek referrals from current clients to solicit for new prospects; follow up to generate new business using prospect database and automation system.
5. Document all material conversations with insureds and/or carriers regarding exposures and coverages to minimize the potential for errors & omissions claims.
6. Maintain a working knowledge of team’s products, services, policies, and processes.
7. Maintain knowledge of underwriting criteria.
8. Manage a pipeline of leads to identify, engage, and develop relationships with potential clients.
9. Dissect and qualify prospects’ goals to determine if company can be a strategic partner in support of their business’s growth.
10. Maintain control of expirations and lead renewal processes, ensuring team is able to stay informed of upcoming renewals and contract expirations.
11. Act as a resource for marketing, operations, and other teams in order to develop and implement strategic plans and solutions.
12. Performs other functions as assigned by management.
KNOWLEDGE, SKILLS, AND ABILITIES
A high level of technical insurance knowledge, organizational skills, and excellent verbal and written communication skills is required. To qualify for this role, you must have:
• Significant experience in employee benefit consulting from an insurance/employee benefits broker.
• Negotiation skills, including the ability to sustain an opinion.
• Business development skills, including the able to identify and convert opportunities to revenue.
• Effective time management skills, including the ability to remain calm when under pressure to meet deadline.
• Strong interpersonal skills in writing, presenting, and influencing decision making.
• Demonstrable experience working in multi-disciplinary teams and unfamiliar environments.
• Fluency (oral and written) in English.
• Experience with Microsoft 365 (including Word, Excel, PowerPoint, etc.).
Ideally, you’ll also have:
• Well-articulated interest in the employee benefits and insurance industry and a vision of how
you, in this role and future roles, may have a positive impact on our clients.
• Project management skills.
• Experience with insurance specific systems (e.g., Applied Epic, EZ Lynx, Employee Navigator, FormFire, Zywave, etc.).
• Experience with captive insurance.
• Experience with reinsurance.
OTHER REQUIREMENTS
You must satisfactorily complete pre-hire employment assessments and maintain a satisfactory driving record. Candidate may be asked to submit to a drug and/or alcohol screening. A civil and criminal history background check will be performed at the company’s expense. Attendance is required at regular and/or mandatory company meetings. Employees are encouraged to pursue relevant professional designations; however, this is not required.
Benefits of working with our client
They endeavor to provide their staff and their loved ones with world-class benefits, focused on supporting physical, financial, and mental wellbeing.
They know that their people are critical to their mission of providing high-quality, yet affordable services and improving the health and wealth of our partners and communities they serve. In an effort to recognize our people, we provide a valuable suite of compensation and benefit programs, as well as resources to support our employees’ professional development and achievements, and personal well-being.
Benefit packages generally include:
• Comprehensive medical, dental, vision, life, accidental death and dismemberment,
disability, and critical illness coverage.
• 24/7 access to virtual doctors from virtually anywhere in the world.
• Employee assistance programs for counseling, life management, financial consultations,
consumer issues, and more.
• Defined contribution pension scheme with enhanced matching formula.
• 33+ days of paid time off, inclusive of recognized holidays. We also offer additional paid time off for bereavement, jury duty, parental leave, and adoption leave.
• Paid time off for paternity leave and adoption leave, regardless of gender.
• Educational reimbursement and peer mentoring program
While our philosophy is to provide the same benefits in every place we have employees, benefits vary by job function,
geographic location, seniority, and tenure. This document is not intended to create, and does not create, a binding
agreement governing employee benefits. Client reserves the right, at its sole discretion, to amend or discontinue any benefit plan at any time.
• Membership subscriptions of approved professional bodies for you to maintain qualifications and continue your educational journey.
• Mobile phone talk, text, and data plan reimbursement.
• Flexible working scheme, including ability to work remotely.
WORKING CONDITION
Our client has a fast-paced multitasking environment. In order to meet these demands, employees are provided the tools to create a dedicated and highly efficient workstation, which includes ergonomic setup features, such as an ergonomic keyboard and mouse, dual monitors, and an adjustable chair. Workstation accommodations and adjustments are provided upon request and evaluation.
PHYSICAL REQUIREMENTS
This position requires a high-energy level and ability to handle stress-related situations on a daily basis. The employee may be required to drive and travel unaccompanied in diverse weather conditions. [Specialty] => [MaxSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 90000 ) [ContactName] => Ryan Mitchell [ContactPhone] => [ContactEmail] => rmitchell@wisterm.com [DatePosted] => 2023-10-25T09:17:35 [City] => [State] => FL [PostalCode] => [Country] => [Status] => Closed [ContactId] => 185263519544984 [MinSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 45000 ) [ShowOnWeb] => [PositionId] => EB-3575931592 [LastModified] => 2024-08-07T10:09:46 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Website_Category [FieldType] => NoAction [Values] => Array ( [0] => Sales ) ) ) ) [70] => stdClass Object ( [JobId] => 205995720950065 [CompanyId] => 4220255776658 [CompanyName] => Rural Mutual Insurance Company [Industry] => [JobType] => FullTimeRegular [JobTitle] => Multi-line Claims Adjuster [DegreeRequired] => [JobDescription] => Position Opening
Multi-Line Field Claims Adjuster
Northeast, WI (Waupaca, Winnebago, Outagamie, Shawano & Menomonie Counties)
Duties & Responsibilities:
• Verify coverage on newly assigned claims.
• Establish and monitor reserves throughout life of the claim.
• Investigate claims.
• Evaluate damage.
• Ensure that proper documentation exists for recovery process (subrogation, salvage, etc).
• Settle claims through negotiation.
• Provide prompt claims service to claimants.
• Provide support to CAT teams (when necessary).
• Perform other duties as assigned.
Qualifications:
• Three to five years of multi-line property and casualty claims experience.
• Bachelor’s degree in business administration, risk management & insurance or related
discipline or equivalent work experience required.
• Property claims experience a plus.
• Outstanding oral and written communication skills.
• Ability to operate a personal computer.
• Knowledge of auto physical damage, medical terminology and the ability to evaluate injuries
helpful.
• Must possess a valid driver’s license.
• Ability to perform the physical requirements of the job such as climbing ladders, walking roofs,
working inside collapsed/burnt structures, walking uneven terrain, etc.
• Bilingual abilities (Spanish, Hmong, etc.) a plus.
Company vehicle, phone and computer provided. [Specialty] => [MaxSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 80000 ) [ContactName] => Mark Schuster [ContactPhone] => (608) 836-5525 [ContactEmail] => mschuster@ruralins.com [DatePosted] => 2023-05-18T10:14:31 [City] => [State] => WI [PostalCode] => [Country] => [Status] => Filled [ContactId] => 4220256167043 [MinSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 60000 ) [ShowOnWeb] => [PositionId] => EB-2407371343 [LastModified] => 2024-08-07T10:09:28 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Website_Category [FieldType] => NoAction [Values] => Array ( [0] => Claims ) ) ) ) [71] => stdClass Object ( [JobId] => 532425370651453 [CompanyId] => 110389065043248 [CompanyName] => EmPRO Insurance Company Home Office [Industry] => [JobType] => FullTimeRegular [JobTitle] => Medical Malpractice Claim Analyst [DegreeRequired] => [JobDescription] => Responsible for claim file investigation, evaluation and resolution following the claims handling guidelines.
Essential Duties & Responsibilities:
- Follow claims handling guidelines for all facets of claims handling, including but not limited to, claims documentation, diary, reserve adequacy, data entry, electronic filing of correspondence, coverage investigation, participation in case strategy round tables with claims management and/or defense counsel, case settlement, trial management, timely file closure, regulatory compliance, adherence to executive management escalation protocols, and adherence to Watch List and Event Calendar notification protocols.
- Maintain data integrity and accuracy in all aspects of claims handling.
- Demonstrate effective teamwork, provide positive morale and support for colleagues within the department.
- Continually seek opportunities to increase individual knowledge base and skills.
- Attend all mandatory training sessions.
- Seek additional training/educational opportunities.
- Participate in departmental projects.
- Continually evaluate the claim process and assist in developing process strategy with a goal of improving process efficiency.
- Maintain regular and prompt communication with all external and internal business partners.
- Author and proofread required management reports for accuracy, grammar, and relevant information.
- Facilitate claim expense management to include invoice and proposed defense budget reviews; ensure accurate Indemnity and ALAE reserving; negotiate claim settlements within approved settlement authority; and closely monitor defense counsel settlement negotiations and trial events on all claim files.
- Maintain appropriate open/close ratio.
- Other duties as assigned
Education & Qualifications:
- 3+ years of prior experience in the medical liability insurance industry preferred. Analyst qualifications will be based on performance and years of experience in the field.
- Ability to function with minimal supervision.
- Must achieve an overall rating of 3.5 or higher on last two performance evaluations at current level to advance to the next level.
- Consistently demonstrate sound judgment and thorough claims management in present position.
- Must be detail oriented and have good organizational skills.
- Excellent oral and written communication skills required.
- Ability to function in a professional office environment and utilize standard office equipment.
- Must demonstrate ability to maintain an effective working relationship with other departments, employees, management and clients.
- Prior experience working with Microsoft Word. Must demonstrate the willingness and ability to learn a variety of additional computer programs, i.e. Excel, PowerPoint, e-Oasis, and OnBase.
[Specialty] => [MaxSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 171000 ) [ContactName] => Lisa Koster [ContactPhone] => (516) 365-6690 [ContactEmail] => l.koster@medmal.com [DatePosted] => 2023-06-13T14:20:51 [City] => Rochester [State] => NY [PostalCode] => 14602 [Country] => [Status] => Closed [ContactId] => 153249343303400 [MinSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 65000 ) [ShowOnWeb] => [PositionId] => EB-1503412308 [LastModified] => 2024-08-07T10:09:09 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Website_Category [FieldType] => NoAction [Values] => Array ( [0] => Rochester ) ) ) ) [72] => stdClass Object ( [JobId] => 103759695367042 [CompanyId] => 875200910789397 [CompanyName] => BSA Claims [Industry] => [JobType] => FullTimeRegular [JobTitle] => VP Marketing and Business Development [DegreeRequired] => [JobDescription] =>
The Vice President of Marketing and Business Development will be instrumental in driving the company's expansion in the insurance adjusting industry. With a focus on strategic marketing, the individual will take charge of the company's growth activities, shaping and executing strategies that reflect the company's brand and value proposition. The representative will collaborate closely with the President to implement initiatives ensuring operational sustainability and profitability. The success of these growth initiatives will be gauged by both top and bottom-line contributions, enduring viability, and market penetration.
Essential Duties and Responsibilities:
- Growth Development:
- Lead all facets of business development and its orientation.
- Design and carry out growth strategies, collaborating with the President, to ensure longevity and viability.
- Guide the growth strategy process, ensuring effective market penetration and retention.
- Detect and address trends and challenges related to growth targets and distribution avenues.
- Supervise the evolution of operational growth strategies in conjunction with the President.
- Assess the financial feasibility of growth strategies and scrutinize key metrics for strategic success.
- Lead continuous assessments and modifications of short and long-term strategic financial metrics and incentives.
- Nurture relationships with market leaders externally and evaluate potential collaboration opportunities.
Competencies:
- 5-7 years leadership experience within the insurance sector.
- Proficient interpersonal skills to nurture relationships and drive negotiations.
- Expertise in strategic marketing.
- Judicious decision-making capabilities based on timely and precise analyses.
- High levels of integrity and reliability, coupled with a results-driven and urgent approach.
Required Skills and Abilities:
- Exceptional communication skills, both verbal and written.
- Expertise in sales and business development.
- Aptitude to meet or surpass set targets.
- Capabilities to compile, scrutinize, and convey data.
- Creative and innovative mindset.
- Efficient strategy execution.
- Organized with attention to detail.
- Mastery of Microsoft Office or analogous software.
Required Education and Experience:
- Preferred Bachelor’s degree in marketing, business, or a related field.
- A minimum of 5-7 years of relevant experience in the insurance sector
- CPCU Designation preferred
- POSITION SUMMARY:
The Sales Executive is responsible for promoting and selling our insurance products within a designated territory. The individual will establish and cultivate relationships with brokers, third-party administrators (TPAs), and self-funded employer groups to grow the company's market share and drive revenue.
- QUALIFICATIONS:
EDUCATION: Bachelor’s degree in Marketing, Business Administration, or related field.
EXPERIENCE: Proven experience in sales and marketing, preferably within the medical stop loss or health insurance sector. Strong understanding of self-funded health plans and the role of stop loss coverage.
SKILLS:Able to use computer applications
Able to use office equipment
Excellent communication, presentation, and interpersonal skills
Highly motivated, results-driven, and able to work independently
PHYSICAL: Ability to travel within the territory. Able to work at a computer during most of a business day. Must have a valid driver’s license.
- FUNCTIONS:
- Establish, develop, and maintain business relationships with current and prospective clients within the territory.
- Conduct market research to understand regional trends, opportunities, and threats.
- Educate brokers, TPAs, and employer groups about the features and benefits of our insurance products.
- Organize and participate in meetings, seminars, and workshops to promote our offerings.
- Achieve established sales quotas and targets within the designated territory.
- Offer exceptional customer service to ensure client satisfaction and retention.
- Address customer concerns promptly and professionally.
- Collaborate with underwriting, claims, and other departments to ensure smooth client transitions and continued client satisfaction.
- Provide accurate sales forecasts and market feedback to senior management.
- Monitor competitor activities and gather market intelligence.
- Maintain up-to-date knowledge on industry news, products, and trends.
- Attend workshops, seminars, and conferences to stay current on market trends and product knowledge.
- Act as a mentor and provide guidance to junior staff when required.
- ORGANIZATION-WIDE REQUIREMENTS:
- Maintains good working relationships with internal staff and external clients.
- Complies with all company policies and agreements.
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Job Summary:
We are seeking a dynamic Underwriter to develop new Member prospects, achieving submission, quote, and premium objectives, and renew existing memberships. Responsibilities include analyzing membership applications to assess risk and set appropriate rates, ensuring compliance with company policies. This role reports to the Chief Underwriting Officer (CUO).
Essential Duties and Responsibilities:
- Evaluate new Member applications, determining risk levels, and providing rate quotes in line with company policies and CUO approval.
- Conduct formal presentations to prospects and brokers regarding membership terms.
- Collaborate with the team and CUO to prepare and finalize membership quotations for brokers.
- Document exceptions to guidelines and critical information relating to underwriting decisions.
- Facilitate renewal of current Members as per CUO's direction.
- Understand and adhere to the company's underwriting rules and by-laws.
- Build and maintain relationships with Members and brokers.
- Travel to meet Members and address service requests, averaging 3-4 nights of travel per month.
- Identify and solve potential service issues.
- Comply with state insurance requirements in providing coverage.
- Promote confidence in the company's services.
- Collaborate with Claims, Safety, Finance, and Member Services departments.
- Generate and present reports to management.
- Manage files for PowerPoint presentations created by the Marketing Department.
- Undertake special projects and other duties as assigned.
Required Qualifications:
- Knowledge of maritime or workers’ compensation practices and the Longshore and Harbor Workers’ Compensation Act.
- Strong interpersonal skills and team cooperation.
- Excellent project management, organizational skills, and ability to handle multiple tasks.
- Proficient in financial report interpretation, communication, and presentation skills.
- Mathematical competency for various calculations and data analysis.
- Problem-solving ability and decision-making skills.
- Monthly travel for team meetings and company events.
- Availability for extra hours during the renewal season.
Required Education:
- Bachelor’s degree in Accounting, Finance, or related field.
- At least six years’ experience in workers’ compensation or maritime industry.
- Proficiency in Microsoft Office and familiarity with Salesforce.
Office Location:
Wilton, Connecticut – three days per week in-office work required.
Work Schedule:
Full-time, Monday to Friday, 9 am to 5 pm, with additional hours during renewal seasons.
Benefits:
- Flexible Time Off policy, encouraging up to 20 days off per year.
- 6% employer 401K match.
- Free vision, dental, and life insurance coverage.
- Low medical contribution premiums and employer HSA contributions ranging from $1,500 to $3,000.
Position Description: Commercial Lines Account Manager
Position Overview: The Commercial Lines Account Manager plays a crucial role in managing and nurturing relationships with commercial clients. This includes the ongoing management, retention, and growth of new and renewal accounts, closely collaborating with producers to secure, market, and place coverage. A focus on delivering exceptional customer service and maintaining expertise in commercial property and casualty insurance underlines the role.
Key Responsibilities:
- Analyze client needs, handle inquiries regarding coverages, billing, and more within a designated book of business.
- Support producers technically to help clients and achieve strategic goals.
- Gather information and documentation from clients to manage accounts effectively.
- Liaise with underwriters and companies for quotes, endorsements, and policy adjustments.
- Create and manage policy documents such as binders, certificates, and endorsements.
- Prepare proposals for renewals and new business, in partnership with producers.
- Guide clients through the claims submission process and provide updates on claim statuses.
Additional Responsibilities:
- Process payments, manage cancellations, and follow up as necessary.
- Handle audits, policy renewals, and direct billing with accuracy.
- Manage incoming email and mail, responding efficiently and appropriately.
- Fulfill other duties as needed.
Skills and Abilities:
- Independent working capability with minimal supervision, within the bounds of agency policies and insurance laws.
- Strong communication skills for explaining complex issues and interpreting detailed information.
- Comprehensive understanding of insurance products, markets, and technical aspects of commercial and property insurance.
- Professional demeanor, commitment, and self-motivation.
- EPIC Agency Management is a plus
Qualifications:
- High School diploma or equivalent; further education is preferred.
- Minimum of 2 years’ experience in commercial or personal property & casualty insurance.
- Active property/casualty insurance license, or ability to obtain.
- Proficient in MS Office suite; willingness to learn new software as needed.
- Exceptional people skills and commitment to customer service excellence.
- Effective time-management, prioritization, and attention to detail.
- Insurance Certifications are a plus
- Enter customer, prospects into EPIC including, contact information, attachments, and activities, as necessary.
- Adhere to the PL workflow for new business, endorsements, and cancellation activities, including attachment ‘proper naming convention’.
- Process endorsements, New Business and Excess Lines policies as requested.
- Enter quotes and marketing as needed.
- Endorsements include new vehicle transactions from dealers/leasing agents, mortgage requests and certain coverages changes.
- All changes and new business requests will be requested by the AE accordingly.
- I will train on the EPIC system and companies as needed.
- Knowledge of PL insurance is a plus but not mandatory.
- Knowledge of company websites and specific coverage is a plus but will be trained.
- Assist in answering the phones and taking billing calls as needed. This also includes assisting customers with billing related issues.
- Processing faxes and emails relating to bank and company requests for information or changes.
- CC AE with all correspondence accordingly.
- Check and follow up with expiration lists and request renewals from wholesalers accordingly.
- Check daily log as well and assist with transactions accordingly working with the AE directly.
Responsibilities for claims position Include:
- Report claims to carrier.
- Follow up on status of claims (includes calling and/or emailing insurance adjusters).
- Gathering claim details for specific accounts.
- Guiding Insured through the claims process.
- Keep organized log of follow ups.
- EPIC experience is a plus
Role Purpose and Function:
The Senior Property Claim Adjuster's role involves investigating, evaluating, negotiating, and settling assigned claims. This includes on-site investigations, damage appraisals, and in-person meetings with policyholders throughout their claim process. This role also entails representing the Claims Department during visits with agency partners.
Key Capabilities for Success:
- Delivering an exceptional customer experience from first contact to claim closure while maintaining a professional demeanor.
- Strong time management skills to maintain schedules and adapt quickly as needed.
- Conduct prompt inspections of damaged property and have a robust understanding of building materials and construction techniques.
- Accurately and timely reserving of claims with a focus on our reserving philosophy.
- Prepare detailed estimates of damages using Xactimate in line with company guidelines.
- Resolve claims proactively and fairly, reflecting coverage, liability, and damages.
- Conduct thorough investigations, including obtaining statements and pursuing information from relevant sources.
- Coordinate emergency repairs and loss mitigation for insureds.
- Understand policy forms and endorsements for both personal and commercial lines policies.
- Manage and minimize adjustment process expenses.
- Combat fraud and identify potential fraud scenarios or trends.
- Maintain workload in line with company standards and use key data points for informed decision-making and improved claim resolutions.
- Adjust work schedule to meet customer needs and workload fluctuations.
- Provide support for CAT responses as needed.
- Develop solutions for team challenges and leverage technology for efficiency and superior customer service.
- Conduct audits and reinspections as required, ensuring accurate and timely documentation and reporting.
- Build relationships with brokers and agency partners and work towards departmental and corporate goals.
Qualifications:
- At least 2 years of experience as a property field adjuster handling claims up to $100,000.
- Completion of or progress towards professional development courses (e.g., AIC, CPCU, SCLA) is preferred.
- Exceptional listening, oral, and written communication skills.
- Ability to make timely, informed decisions.
- Knowledge of Unfair Claims Practices and state insurance regulations.
- Strong time and project management skills with a focus on process improvement.
- Ability to influence departmental goals and objectives.
- Collaborative, problem-solving, and negotiation skills.
- Integrity in all duties and interactions.
- Proficiency in Xactimate and technology platforms used by the company (including Windows, Microsoft Office Suite, and various internet-based applications).
- A valid driver’s license in good standing is required.
Physical Requirements:
- Ability to inspect roofs, crawlspaces, attics, and other challenging areas.
- Capable of lifting up to 50 pounds.
- Must work outside in various weather conditions and drive significant distances. Travel is mostly within 3 hours from home, with occasional longer and overnight trips required based on business needs.
We recognize the significance of comprehensive health and well-being for our employees and offer a broad range of benefits to address this:
Financial:
- No-cost short-term disability, long-term disability, and life insurance coverage.
- Optional enhanced life insurance and critical illness plans.
- A 401k plan with employer contributions, independent of your own contributions.
- Pension Plan.
- Certain positions may qualify for short-term incentive plans.
Social:
- Starting with 25 days of paid time off upon hire (prorated for the first year based on start date).
- 7 days of paid sick leave.
- 10 paid company holidays.
- Additional personalized paid time off after 3 years.
Emotional:
- Access to Modern Health for personalized mental health care services.
Physical:
- Medical, dental, and vision coverage from the first day of employment.
- Flexible Spending Accounts and Health Savings Accounts (with employer contributions) available depending on your medical plan choice.
Position Summary:
As an Account Manager at voluntary benefits organization you will play a pivotal role in overseeing and enhancing the efficiency of our employee benefit insurance brokerage operations. We are seeking an experienced professional with employee benefit insurance industry experience, benefits knowledge, voluntary benefits expertise, and the ability to manage account servicing and benefits enrollment platforms effectively.
This role will be responsible for servicing of client accounts, scheduling of open enrollments, enroller representative training and providing support in day-to-day team operations.
Key Responsibilities:
- Benefits Expertise: Utilize your strong knowledge of employee benefits and voluntary benefits to guide the team in offering the best solutions to clients.
- Account Servicing: Manage and maintain relationships with clients, ensuring high levels of customer satisfaction and retention.
- Benefits Enrollment Platforms: Proficiency in various benefits enrollment platforms, including Selerix, Paycom, Navigator, ADP, and Paychex, is essential for streamlining processes and improving client experiences.
- Compliance: Stay up-to-date with insurance industry regulations and ensure that the firm complies with all relevant laws and standards.
Qualifications:
- Experience of having worked in employee benefit insurance agency and/or company.
- Knowledge of employee benefits and voluntary benefits.
- Proficiency in Microsoft Excel
- Experience in account servicing and client relationship management.
- Familiarity with benefits enrollment platforms, including Selerix, Paycom, Navigator, ADP, and Paychex.
Skills and Competencies:
- Exceptional communication and interpersonal skills.
- Detail-oriented and highly organized.
- Strategic thinker with the ability to drive process improvements.
Salary:
$80,000
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Department: commercial Lines Department
Position: Commercial Lines Account Manager
Job Purpose: To be responsible for new business and select renewal production in accordance with the agency marketing plan.
Organizational Relationships: Responsible to the Principal/Owner. To work as a unit with Producers and other commercial, personal and marketing personnel.
Job Functions Responsibilities:
- Preparation of applications, spreadsheets, proposals and other submission or binding documents for new business and renewals.
- Develop and maintain relationships with wholesale brokers, standard market underwriters and representatives, not limited to in-office settings.
- Develop and maintain relationships with producers and service team.
- Stay informed of industry developments through review of trade press and by attending company training meetings.
5. Risk profiling and price negotiation based on insured size, loss experience, safety protocol, etc.
- Coverage recommendation and program review based on type of business.
7. Promote company in the community and through participation in trade associations, conventions, company meetings and functions.
8. Assist with presentation of new and renewal proposals as requested.
9. Create and maintain production reports.
10. Keep management, producers and department personnel informed of underwriting changes and general company information.
11. Due to changing business conditions, management may request that additional duties or functions are necessary to fulfill the job requirements.
Physical Requirements:
- The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
TSeeing THearing TTalking* TReading* TWriting* TReaching TUse of Hands TWalking TSitting for several hours
* Proficiency of the traits marked above require English for business letters, memos, customer interaction, presentations, proposals, employee communications, community work etc.
Job Specifications:
- A minimum of five years of commercial insurance marketing experience.
- Experience with EPIC management system
- Solid knowledge of commercial coverage and risk management.
- Demonstrated skills of problem solving, strategic thinking and persuasion.
- Strong project management skills with ability to multi-task and set priorities within tight deadlines and high client expectations.
- Superior EXCEL, written and verbal communications skills, coupled with highly developed interpersonal skills and professional appearance.
About the job ____________________________________________________________
This position requires strong interpersonal, organizational, and communication skills. The candidate must have proficient computer skills, especially in Microsoft office products. A successful candidate will be able to work in a fast paced group environment, prioritize and handle fluctuating workloads. Our underwriters attend conferences and visit clients and insureds nationwide. Approximately 10% of the Underwriter’s time is dedicated to travel.
General responsibilities may include but are not limited to:
- Ensure underwriting practices are in compliance with Company guidelines and state/federal regulations.
- Use knowledge and judgment to evaluate aviation related exposures and determine acceptability and pricing of aviation risk.
- Comply with internal underwriting approval policy when quoting business.
- Develop and negotiate new business opportunities.
- Provide exceptional customer service to aviation insurance agents and brokers.
- Respond to inquiries from internal personnel and external customers.
- Evaluate correspondence, records and reports to properly process policies.
- Review assembled insurance policies, endorsements, invoices and certificates.
- Communicate errors, delays or other technical problems with senior staff.
- Face-to-face communication and presenting Company information to agents, brokers and producers is required.
- Data entry of monthly premium transactions.
- Respond to cancellation and loss run requests.
- Organize and maintain all files and records.
Requisite Experience: Candidates must have a solid background in claims handling, with at least seven years of experience, specifically within the realm of aviation insurance. Possession of a pilot's license or A&P certification would significantly enhance your profile.
Skills: The ideal applicant should possess exceptional interpersonal, communication, and organizational abilities. Proficiency in computer applications, especially Microsoft Office suite, is mandatory. A successful candidate will demonstrate the capability to work in a fast-paced team setting, prioritizing tasks effectively and managing fluctuating workloads. The role requires about 35% of your time to be dedicated to travel, the extent of which can vary.
Core Duties and Responsibilities:
• You will be directly managing aviation claims, overseeing the entire process from initiation to completion.
• Your tasks will include risk assessment, damage evaluation, and completion of all stages of claim adjustments, ultimately ensuring our insured parties are correctly indemnified based on the coverages specified in their policy.
• Responsibilities include reviewing new losses, initial contact establishment, resolving coverage issues, and thoroughly reviewing the policy and any endorsements that could affect coverage.
• You'll be expected to conduct on-site investigations of aircraft accidents and evaluations of aircraft and property damage.
• Communication with various stakeholders such as policyholders, claimants, witnesses, and attorneys will be a part of your role, gathering the necessary information to support contested claims in court. • You'll supervise the panel attorney for claims that reach litigation.
• Your duties will also include preparing reports detailing investigative findings, claim settlements, management issues, evaluations, and potential resolutions.
• You'll be expected to make policy rating recommendations to the underwriting team.
• Familiarity with standard concepts, practices, and procedures within the aviation field is a requirement.
What We'll Bring to the Table:
Summary/Objective:
The Environmental Health Safety Specialist eliminates or controls hazardous conditions resulting from human error, equipment, and machine operations that may lead to human injury and/or property damage. Ensures compliance with safety and environmental procedures and assists in the achievement of profitability/productivity requirements.
Essential Functions:
- Collaborates with the operations team to manage all environmental, health, and safety programs and required environmental permits.
- Provides orientation, basic training, and ongoing training to employees to ensure a competent staff is maintained.
- Responsible for directing the safety committee; review and discuss safety needs, provide updates, training, DOT, Hazmat, OSHA, and related safety and compliance information.
- Develops effective health and safety procedures for all areas of the company.
- Responsible for developing a strong understanding of the company’s operational flow. Provides subject matter expertise in Process Safety ensuring industry best practices.
- Ensures all workers are trained to operate equipment properly and safely.
- Ensures all workers are trained to use tools properly and safely.
- Plans and implements training for employees regarding worksite safety practices and ensures such practices are in compliance with local, state, and federal rules and regulations. Responsible for preparing and conducting monthly safety meetings.
- Maintains all required safety records and equipment inspection/maintenance records.
- Performs safety/environmental surveys and inspections, prepares written reports of findings and recommendations for corrective or preventive measures were indicated and follows up to ensure measures have been implemented.
- Conducts post-accident investigations and prepares reports identifying possible accident causes and hazards for use by company personnel and senior management.
- May advise on structural safety requirements based on failure mode analysis of such factors as fatigue, stability, stress, concentration, and creep; design protective equipment or safety devices for machines and redesign machines and plant equipment to eliminate occupational hazards; and/or review proposed occupational safety policies, guidelines, and standards to determine their consistency with accepted principles and practices and recommend technical changes as needed.
- Collaborates with the Projects & Equipment Manager on lock out/tag out procedures and identifying unsafe equipment and tools.
- Ensures that safety data sheets are maintained and readily accessible when needed.
- Performs other duties and responsibilities as required or requested in support of the EHS strategic plan.
Required Education and Experience:
- Bachelor’s degree in Environmental Health and Safety or related field and/or 4+ years of EHS experience.
- Bilingual in English and Spanish
- Ability to read, analyze, and interpret local, state, and federal regulatory requirements.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Preferred Education and Experience:
- Awards or accolades for accomplishments in safety improvements.
- Relevant training certifications in industry topics helpful.
What You'll Be Doing:
- Accessing/reviewing insurance related laws and regulations
- Performing competitive research
- Organizing/presenting competitive information in a meaningful format
- Drafting basic product documents for new programs and creating state required forms to address compliance issues
- Preparing support and compliance reviews, including forms checklists and transmittals for form filings, including drafting explanatory language
- Working directly with state filings analysts
- Corresponding directly with clients on project goals and results
- Drafting form interrogatory responses
- Recommending solutions and/or alternatives to clients
- Keeping informed on industry trends, changes in the marketplace, etc.
- Performing peer reviews
- Assist in the preparation of proposals for projects to meet clients’ needs
- Preparing polished, professional, clear reports to present results/information
- Invoicing clients
What You'll Bring to the Table:
- A Bachelor's Degree or the equivalent experience
- A minimum of 6 years of experience
- A complex understanding of underwriting, rating, regulatory compliance, and the insurance product.
- Intermediate Microsoft Excel and Microsoft Word skills
- Excellent verbal and written communication skills
- Project management experience
- Familiarity with contract drafting
- Client management experience
Named as one of the Oklahoman’s Top Workplaces from 2021 to 2023, our client is a young, growth-oriented team dedicated to attracting and retaining exceptional talent. Their entrepreneurial style and niche market position ensure that their team members see their hard work reflected in the company’s success. They are currently seeking a qualified individual for the following opportunity in their Oklahoma City office, although other locations within commuting distance and a hybrid work schedule will be considered depending on the qualifications of the candidate.
REINSURANCE CONTRACT SPECIALIST
Our client is searching for a candidate who is eager to develop career skills with an insurance carrier specializing in the program business and fronting market in partnership with program administrators, third-party administrators, and reinsurers. This is an excellent opportunity for a self-starter who wants to learn and develop from a team of experts across all aspects of this business.
Responsibilities
- Provide support for and act under the supervision of attorneys with respect to reviewing, drafting, and negotiation of terms and conditions of contracts with a strong emphasis on reinsurance contracts, program administrator agreements, and third-party administrator agreements. Software licensing agreements, master services agreements, SOWs, non-disclosure agreements, and various vendor agreements will be within this individual’s scope of duties as well.
- Maintain contracts and ensure proper documentation for new, renewal, and existing contracts.
- Administration and maintenance of contract database and records.
- Provide support to attorneys on coverage disputes and litigation.
- Assist with licensing, filings, and regulatory matters as well as with the handling of consumer complaints and agency appointments.
- Assist with preparation for and documents related to Board meetings and corporate governance matters.
- Provide general paralegal support for attorneys within the Office of General Counsel as needed.
- Other duties as may be assigned.
The responsibilities listed above do not limit the potential assignments that may be associated with this role. They should not be construed as a complete description of all duties that may normally be performed or may be occasionally assigned.
Required Qualifications
- Minimum of 5+ years of experience in the insurance and/or reinsurance industry with a demonstrated focus on reinsurance agreements, program administrator agreements, and third-party administrator agreements.
- Excellent analytic, technical, and problem-solving skills.
- The ability to manage competing priorities in a fast-paced, entrepreneurial environment.
- Proven communication, written, presentation, and organizational skills.
- Ability to work under pressure and prioritize tasks accordingly.
- Proficiency in Excel, Adobe Acrobat Pro, and Word.
- Desire to work both independently and cross-functionally within a team.
- Paralegal, legal assistant training, or Paralegal certificate preferred.
- Combination of law firm and in-house legal experience preferred.
- Associate’s or Bachelor’s degree or certifications in accounting, finance, or insurance-related fields as well as experience with Corporate Governance and Board matters would be an asset.
Commercial Lines Service Lead Job Description
About the Role:
We are seeking a full-time, Property & Casualty licensed Commercial Lines Service Lead to develop a strong Commercial Lines Service Team. This leadership role focuses on coaching, accountability, and driving team success. You will keep the team aligned on goals, standards, and priorities in a fast-paced, collaborative environment. Additionally, you will manage a book of commercial clients and act as the primary service manager for Outside Account Executives and Producers.
Responsibilities:
- Lead, coach, and hold accountable all members of the Commercial Lines Service Team.
- Conduct monthly audits to assess team performance.
- Manage a book of commercial business, focusing on retention, growth, and profitability.
- Cross-sell and up-sell existing commercial accounts, seeking referrals for Personal Lines and Life products.
- Support and service accounts for assigned Outside Account Executives and Producers.
- Quote, propose, and write new small commercial business, including bonds for existing accounts.
- Coordinate administrative tasks with the Commercial Insurance Assistant.
- Lead and initiate improvements to the commercial customer service model to enhance retention and producer capacity.
Qualifications & Skills:
- Embodies our core values: Healthy (teamwork), Hungry (improvement), Humble (servant leadership), Stakeholder (ownership).
- Highly organized, detail-oriented, and dependable.
- Adaptable to a fast-paced environment with changing technology.
- Excellent interpersonal and communication skills.
- Professional appearance with a caring and friendly demeanor.
Requirements:
- Current PA Property & Casualty License.
- High school diploma or equivalent (GED).
- Two years of prior commercial insurance experience (preferred).
Benefits:
- Competitive benefits package including health insurance, retirement plan with employer match, profit sharing, paid time off, flex time, disability and life insurance, paid holidays, and more.
- Company culture focused on team lunches, teambuilding events, and charitable giving.
- Award-winning agency recognized for quality and service.
What Makes Us Unique:
- We invest in our people: employees, clients, and community.
- We provide expert advice with a focus on education.
- We are problem-solvers dedicated to finding solutions.
RISK MANAGER
Orlando, FL (Onsite) Full-Time
Job Details
Our client is looking for a motivated and energetic Risk Manager to join our team located in Orlando, Florida!
They are seeking a self-motivated and detail-oriented individual to join our team as a Risk Manager. Reporting directly to the VP of Risk Management & Insurance, this role will play a pivotal part in supporting various risk management initiatives within our organization. The ideal candidate will possess strong analytical skills, a collaborative mindset, and a passion for mitigating risk and ensuring the long-term sustainability of our business operations. This is not an office-only role. The candidate filling this role will be actively engaged with our site teams, quality control, finance, and all operations.
If you are a proactive individual with a passion for risk management and a desire to make a positive impact, we encourage you to apply for this exciting opportunity.
A bit more about what you’re going to do:
- Assist with insurance renewal activities.
- Gather and analyze underwriting data for all lines of insurance.
- Preparation of renewal submissions.
- Manage the issuance of insurance certificates and invoices to servicers.
- Support the incident and claims management processes.
- Assist in incident management and mitigation for all lines of insurance.
- Support the teams in resolving risk and insurance-related matters.
- Support on-site teams with risk mitigation efforts.
- Manage various risk management projects as they arise.
- Coordinate loss control and property risk engineering efforts.
- Assist with contract reviews.
- Manage various risk and insurance systems.
- Assist in the preparation of various reports and presentations related to risk management activities.
- Liaise with third-party vendors.
- Handle other ad hoc projects and requests to mitigate losses and manage the total cost of risk.
Qualifications:
- A firm understanding of risk management concepts.
- Understanding of various property, casualty, or health and benefits insurance
- Undergraduate or higher degree in risk management or insurance, or comparable degree or experience.
- Strong analytical, problem-solving, collaborative, and interpersonal skills.
- Well-organized, detail-oriented, and able to balance competing priorities and sustain a heavy workload.
- Excellent communication and presentation skills.
- Ability to deliver high-quality work product under tight deadlines.
- Effective relationship-building skills.
- Experience within employee benefits.
- Bilingual would be preferred but not required!
Actuarial Liaison II (Product Development) Position Summary Responsible for supporting rate and pricing related aspects of the development, implementation, and ongoing management of group health and life insurance products in accordance with organizational objectives.
This includes coordinating the development and modification of rates for health and life insurance products through interaction with contracted outside actuaries/actuarial firms, marketing partners, and internal actuarial, underwriting, administration, and marketing staff. This also may include interaction with internal compliance staff and State Departments of Insurance regarding rate compliance for group health and life insurance products. The Actuarial Liaison II position requires a higher level of independence than Actuarial Liaison I. Expectations
- Coordinate and communicate health and life insurance pricing and product evaluation activities with actuarial consultants
- Prepare generic and state-specific actuarial memoranda and rate filing documents for pricing actuaries to review and sign
- Assist with state rate filings and responses to state objection letters
- Update the department’s documentation of rate and actuarial material filings and conditions of approval
- Ensure rate related documents are organized and saved in the department’s electronic product folders
- Build, modify, and test rate calculators and spreadsheets
- Calculate and prepare gross premiums upon request
- Assist with coordinating the development and implementation of quoting software and other tools by external parties
- Assist with ensuring department-created rating tools are easily identified and up to date based on current rates, state availability, and regulations
- Assist in training new Actuarial Liaison and other support staff
- Research and document state insurance department rate filing requirements
- Prioritize assigned projects and deadlines
- Provide management with regular updates on status of assigned tasks
- Clear, concise, and professional communications
- Accurate and timely completion of work Competencies
- Proficient use of Microsoft Office software, including Word and Excel
- Excellent organization, math, critical thinking, and problem-solving skills
- Strong communication skills with customer service orientation
- Strong research skills (search, investigation, and critical analysis)
- Experience with researching state rate filing and compliance requirements
- Can identify the key components of actuarial memorandums for life and supplemental health insurance products
- Self-Motivated/Self-Starter
- Detailed, Accurate, and Efficient
- Successfully interacts with external clients and internal departments at all organizational levels
- Capability to see projects in totality and ensure team-oriented success in a complete and timely manner Requisites
- Bachelor’s Degree
- Working knowledge of supplemental health, disability and life insurance product pricing, design, compliance, and implementation concerns
- Expert in use of Microsoft Excel
- 2+ years of experience working with Insurance Rate Compliance
- Successful completion of mathematics coursework preferred
- Successful completion of actuarial science coursework beneficial Core Values:
- We demonstrate INTEGRITY in all we do.
- We enthusiastically display our ENTREPRENEURIAL spirit with every opportunity and challenge.
- We are RESULTS-DRIVEN in our performance.
- We are COMMITTED to our promises and people.
- We are STEWARDS of the people and resources entrusted to us. Mission:
- Specialty insurance solutions with personalized expertise and responsiveness.
direction of our client's Fort Walton Beach location. This senior leadership role is pivotal in ensuring the effective
delivery of our insurance products and services, maintaining high standards of customer satisfaction, and driving
operational efficiency across all branches.
Key Responsibilities:
• Provide strategic leadership and oversight for the day-to-day operations, ensuring alignment with company goals and objectives.
• Lead, mentor, and develop service teams, fostering a high-performance culture and ensuring professional
growth and development.
• Oversee assigned workload and measure for optimum performance.
• Manage schedules and out of office coverage to ensure clients’ needs are met.
• Identify opportunities for increased efficiencies and/or team growth.
• Conduct quarterly performance check-ins and annual performance review with all non-producer
associates.
• Communicate clear expectations if any performance improvement plans are necessary or in effect.
• Ensure exceptional customer service standards are maintained across all branches, addressing client
concerns promptly and effectively.
• Identify and implement process improvements to enhance operational efficiency, reduce costs, and
improve service delivery.
• Ensure the branch complies with regulatory requirements and company policies, managing risk and
ensuring best practices are followed.
• Develop and monitor essential outcomes to assess and improve branch performance, reporting progress to
VP of Operations.
• Collaborate with the sales team to support business development initiatives, contributing to the growth of
the company's market share in employee benefits, property and casualty, personal lines, and surety.
• Oversee the development and management of branch budgets, ensuring financial targets are met and
resources are allocated efficiently.
Desired Education, Skills, and Experience:
• Bachelors degree preferred
• At least 5 years’ experience in commercial insurance
• At least 7 years’ experience in a management role that includes people leadership, workload evaluations,
training, coaching and mentorship
• Excellent verbal and written communication skills
• Ability to identify issues and implement effective solutions efficiently
• Familiarity with AMS360 and ImageRight preferred
• Strong organizational and multitasking abilities
• High ethical standards and integrity
• Collaborative attitude and ability to work as a team
Important Notice: This position description is intended to describe the level of work required of the person
performing the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned
as needs arise or as required to support the organization. All requirements may be subject to reasonable
accommodation for applicants and colleagues who need them for medical or religious reasons. [Specialty] => [MaxSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 125000 ) [ContactName] => Shelby Loyd [ContactPhone] => [ContactEmail] => sloyd@mewilson.com [DatePosted] => 2024-06-19T10:48:05 [City] => Fort Walton Beach [State] => FL [PostalCode] => 32547 [Country] => [Status] => Closed [ContactId] => 479664181395865 [MinSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 100000 ) [ShowOnWeb] => [PositionId] => EB-9609725866 [LastModified] => 2024-08-07T10:02:23 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Website_Category [FieldType] => NoAction [Values] => Array ( [0] => Insurance Agency ) ) ) ) [91] => stdClass Object ( [JobId] => 173331212376021 [CompanyId] => 180580250372815 [CompanyName] => ME Wilson Company LLC [Industry] => [JobType] => FullTimeRegular [JobTitle] => Commercial Lines Account Manager [DegreeRequired] => [JobDescription] =>
Position Summary: The Commercial Lines Account Manager will play a vital role in supporting Account Executives in managing client accounts and delivering exceptional service. The role responsibilities will include assisting with client inquiries, processing policy changes, preparing quotes, and maintaining accurate client records. You will collaborate closely with Account Executives, Producers, and other internal teams to ensure client satisfaction, retention, and operational efficiency.
Key Responsibilities:
- Process policy changes, endorsements, audits, cancellations, and renewals.
- Process new mail and policy checking.
- Invoice, follow up for payments, and generate premium finance quotes as needed.
- Maintain accurate client records in AMS360 & ImageRight, ensuring data integrity and compliance with agency requirements.
- Support the Account Executives in preparing new business submissions.
- Support Account Executives in the renewal process by following the renewal timeline, preparing renewal submissions, gathering underwriting information, and reviewing policy terms.
- Generate online rating quotes.
- First review of quotes and assist with preparation of proposals.
- Generate proof of insurance, including auto ID cards, certificates of insurance, and evidence of property insurance.
- Serve as the backup point of contact for client inquiries, providing prompt and courteous assistance.
- Foster positive relationships with clients, carriers, and internally through proactive communication and responsive service.
- Identify opportunities for cross-selling additional insurance products.
- Assist in the preparation of reports, presentations, and other client-facing documents as needed.
- Perform other duties as required to support the Account Executives and ensure client satisfaction.
Desired Education, Skills, and Experience:
- FL 2-20 preferred (or willingness to obtain).
- Experience with AMS360 and ImageRight preferred.
- 1-2 years of experience in the insurance industry, with exposure to commercial lines.
- Knowledge of insurance products, coverages, and industry regulations.
- Strong customer service orientation with excellent communication and interpersonal skills.
- Detail-oriented with the ability to prioritize tasks and manage time effectively.
- Proficiency in Microsoft Office Suite and familiarity with insurance agency management systems (AMS).
- Ability to work as part of a team.
Important Notice: This position description is intended to describe the level of work required of the person performing the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the organization. All requirements may be subject to reasonable accommodation for applicants and colleagues who need them for medical or religious reasons.
[Specialty] => [MaxSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 85000 ) [ContactName] => Shelby Loyd [ContactPhone] => [ContactEmail] => sloyd@mewilson.com [DatePosted] => 2024-06-19T10:54:43 [City] => Tampa [State] => FL [PostalCode] => 33606 [Country] => [Status] => Closed [ContactId] => 479664181395865 [MinSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 60000 ) [ShowOnWeb] => [PositionId] => EB-1355403627 [LastModified] => 2024-08-07T10:02:09 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Website_Category [FieldType] => NoAction [Values] => Array ( [0] => Customer Service ) ) ) ) [92] => stdClass Object ( [JobId] => 117730376948189 [CompanyId] => 111017433729538 [CompanyName] => Acadia Professional Insurance [Industry] => [JobType] => FullTimeRegular [JobTitle] => Senior Client Relationship Manager [DegreeRequired] => [JobDescription] =>Senior Client Relationship Manager
As our Senior Client Relationship Manager, you will be responsible for our top clients. You will communicate with them regularly to ensure they receive the highest standard of service. We act as a bridge between our clients and the insurance company, ensuring client satisfaction, understanding needs, and facilitating necessary changes.
Key Areas of Responsibility:
- Develop relationships and work with various insurance carrier partners.
- Develop relationships and provide high-quality services to key accounts
- Build Excel spreadsheets for client presentation
- Efficiently utilize an insurance agency management system by keeping records and documentation of client interactions
Experience & Skills Required:
- 3-5 years of Client Relationship Management Experience
- Experience in Medical Malpractice is preferred but not necessary
- Highly resourceful and goal-oriented
- Have outstanding communication and organization skills
- Computer proficient
- Ability to confidently administer and manage multiple projects with good prioritization
- skills working to deadlines
- A collaborative thinker that can work as part of a team
Qualifications: BA or BS. Property and Casualty Insurance License
[Specialty] => [MaxSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 110000 ) [ContactName] => Scott Parker [ContactPhone] => [ContactEmail] => sparker@acadia.pro [DatePosted] => 2024-06-25T12:50:45 [City] => MORRISTOWN [State] => NJ [PostalCode] => 07960 [Country] => [Status] => Closed [ContactId] => 256436986688067 [MinSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 90000 ) [ShowOnWeb] => [PositionId] => EB-9129136500 [LastModified] => 2024-08-07T10:01:41 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Website_Category [FieldType] => NoAction [Values] => Array ( [0] => Customer Service ) ) ) ) [93] => stdClass Object ( [JobId] => 182117730563660 [CompanyId] => 197085587289057 [CompanyName] => NIP Group, Inc. [Industry] => [JobType] => FullTimeRegular [JobTitle] => Assistant Controller [DegreeRequired] => [JobDescription] =>About Us
We are a rapidly growing insurance service provider specializing in commercial insurance programs. Our services include underwriting, distribution, product management, administration, and risk management, primarily by acting as a managing underwriter (MGA) and a Reciprocal Services Manager (RSM). Our culture empowers and encourages employees to be innovative, collaborative, and forward-thinking. If you are interested in being part of a growing, entrepreneurial-spirited organization, we’d love to hear from you!
About the Position
We are seeking a highly motivated and detail-oriented Assistant Controller to join our team. As an Assistant Controller, you will be responsible for assisting in the management of the monthly close process, performing general accounting functions, and supporting the overall financial operations of the company. This is an exciting opportunity to work for a rapidly growing company that offers excellent career growth potential.
What You’ll Do
We have an exciting opportunity for an Assistant Controller to join our team. Responsibilities include:
- Overseeing the invoicing and AR processes.
- Managing treasury functions.
- Assisting in the management of the monthly closing process.
- Supporting the Controller in day-to-day management of accounting functions.
- Assisting the Controller in the production of monthly, quarterly, and annual financial reports.
- Engaging with the FP&A team to validate monthly operational reports.
- Serving as a liaison between the accounting team and business functional areas (claims, underwriting, etc.).
- Creating and maintaining updated policy and procedure documents, including identifying internal controls of accounting functions.
- Ensuring cross-training among supervised staff members.
- Performing additional ad hoc duties as assigned.
What We’re Looking For
Education:
- Bachelor’s degree in Accounting, Finance, or a relevant field is preferred.
- CPA or CMA is highly desirable.
Experience:
- 7+ years of overall accounting and finance experience.
- Proven experience working as an Assistant Controller or a similar position.
Competencies:
- Strong working knowledge of accounting principles and procedures.
- Excellent understanding of general ledger functions and month-end/year-end close processes.
- Strong command of accounting best practices, laws, standards, and state/federal regulations.
- Analytical abilities to develop and implement improvements and recommendations.
- Detail-oriented with attention to internal and external reporting deadlines.
- High ethical standards.
- Excellent verbal and written communication skills.
- Effective organization, time management, and problem-solving skills.
What You'll Receive
We recognize that many factors contribute to your overall satisfaction both at work and in your personal life. Therefore, we provide a perfect mix of compensation, benefits, company culture, and resources to ensure your everyday happiness. Below are some benefits you’ll receive:
- Competitive compensation to reward your hard work every day.
- Progressive Paid-Time Off program for you to enjoy time out of the office, including time off for volunteering and life events.
- Group Medical, Dental, Vision, and Life insurance to encourage a healthy lifestyle.
- Pretax Health and Dependent Care Spending Accounts to ease taxes on spending.
- Discounts in retail and entertainment.
If you are ready to take on a challenging role in a dynamic environment, we would love to hear from you!
[Specialty] => [MaxSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 130000 ) [ContactName] => Brandon Battles [ContactPhone] => [ContactEmail] => bbattles@nipgroup.com [DatePosted] => 2024-07-01T16:23:38 [City] => Remote [State] => [PostalCode] => [Country] => [Status] => Closed [ContactId] => 127484245169874 [MinSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 110000 ) [ShowOnWeb] => [PositionId] => EB-1590744729 [LastModified] => 2024-08-07T10:01:23 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Website_Category [FieldType] => NoAction [Values] => Array ( [0] => Accounting ) ) ) ) [94] => stdClass Object ( [JobId] => 119780778592285 [CompanyId] => 197582364410417 [CompanyName] => Tyrol Insurance Agency [Industry] => [JobType] => FullTimeRegular [JobTitle] => Commercial Lines Account Manager [DegreeRequired] => [JobDescription] =>Overview: We are seeking an experienced Commercial Lines Account Manager to manage new business and a portion of our renewal business. This role involves rating, presentation, handling endorsement and certificate requests, preparing proposals, answering insureds' questions, and documenting accounts.
Responsibilities:
- Handle new business and renewal business
- Rate, present, and manage endorsement and certificate requests
- Prepare proposals and respond to insureds' questions
- Document account activities and maintain records
Qualifications:
- Experience as a CSR in commercial lines
- Proficiency with the EPIC system is a plus
- Ability to navigate carrier websites
Preferred Carriers:
- Chubb
- Cincinnati
- CNA
- EMC
- Encova
- Hartford
- Hanover
- Travelers
- Guard
- Amtrust
- Nationwide
- Liberty Mutual
- Several others
Benefits:
100% healthcare costs covered for individuals- Dental insurance available
- 401k with 100% match up to the first 4%
- Company-paid LTD, STD, and life insurance
- Summer hours: Early dismissal at 2 PM on Fridays from Memorial Day to Labor Day
Job Description: Safety Coordinator – FT. Worth Manufacturing Plant
Position Overview:
Seeking a proactive Safety Coordinator for our manufacturing plant team. Responsible for safety program development, compliance with regulations, incident management, and fostering a safety culture.
Reporting/Hierarchy:
Report to the General Manager
Responsibilities:
- Conduct inspections and audits.
- Conduct new hire safety orientation.
- Maintain environmental records.
- Implement safety policies and guidelines.
- Coordinate and perform safety training sessions.
- Identify hazards and recommend mitigations.
- Ensure compliance with OSHA safety regulations.
- Collaborate during inspections and audits.
- Report and manage incidents.
- Foster safety awareness through communication.
- Develop emergency response plans.
- Analyze safety metrics and propose improvements.
- Performs other duties as assigned.
Qualifications:
- Associate degree in health and safety or related field (required).
- Bachelor's degree (preferred).
- Health and safety certification (required).
- 3 years of related experience (preferred).
- Certification in Occupational Health and Safety (preferred).
- Certified in First Aid and CPR.
- Proven safety coordination in manufacturing.
- Strong knowledge of OSHA and industry standards.
- Excellent written and verbal communication.
- Detail-oriented with analytical skills.
- Collaborative with software proficiency.
- Bilingual in English and Spanish (preferred).
ABOUT THIS POSITION
The Service Concierge position combines wonderful relationship skills with strong problem solving and business acumen. The primary responsibility and goal of this role is to work with our customers and retail partners to ensure they have the very best experience with concierge service and lightning fast results. You will be excited by the interaction with happy customers and business partners while helping them navigate through a frictionless experience. Your positive enthusiasm will be infectious and you are encouraged to try new approaches to drive results. We are all about the learnings, and believe in rapid tests to create better outcomes.
How you contribute:
- Facilitate great customer experiences for our customers and retail partners
- Empathetically communicate with customers over email, phone, chat, and text to resolve questions and make them feel confident in working us
- Answer phone calls from both customers and partners, triage, and help resolve their needs
- Help develop & implement new tests to drive better outcomes
- Provide ideas & feedback to product & engineering teams
- Effectively leverage our platform and systems to optimize performance and process
- Serve as voice of customer, understanding customers’ needs and pain points and help translate expectations and identify trends that affect strategic decision
Why you’ll kill it in the position:
You’re an ambitious individual who embraces the agile work atmosphere of a growth-oriented organization. Ultimate success will be measured by delivering on commitments, exceeding goals, and achieving both with integrity and respect for partners, customers and co-workers. Other attributes include:
- Great problem solving skills & business acumen
- You love to develop relationships and help others
- You are empathetic, diligent, and detailed oriented
- A friendly demeanor that makes others feel great
- Professionalism, patience, and a people first attitude
- Exceptional verbal and written communications skills
- Strong time management capabilities
- Self starter that is comfortable in a high energy and vibrant company environment
- 2-5+ years of service experience
- Bilingual English and Spanish
- The ability to collaborate with others to achieve set goals
- Thorough, persistent, and willing to put in the extra effort to achieve goals.
- Bachelor’s degree or comparable experience
What we’ll bring:
- Transparent and fun company culture
- Competitive salary
- Agile process, but not at the expense of proper planning
- World-class benefits (medical, life & vision)
- Dental reimbursement plan
- Paid maternity or paternity leave
- Unlimited vacation policy
- Reimbursement for Professional Development
- Remote employment option
- Company offsites
- Challenging & rewarding work
Underwriting Manager Job Description
This newly created position will report directly to the President/CEO and oversee the underwriting department of the organization, including underwriters and account managers. This position will be responsible for guiding and setting the direction of the organization as it relates to underwriting both new and renewal business, product offerings, rate and form filings, and assisting with problem and dispute resolution. Underwriting interacts with every department within our organization and this position will have interactions with other C-Suite executives as well as members of the claims and loss control departments. The right individual will be able to or possess the following skills/abilities:
- Strong analytical skills and problem-solving abilities.
- Strong written and verbal communication skills.
- Ability to operate within guidelines and not “hard and fast” defined rules.
- Ability to say no and hold your ground while being able to articulate your reasons why.
- Ability to find compromise when different alternatives exist.
- Strong attention to detail.
- Possess common sense.
- Ability to manage, coach, and mentor young direct reports.
- Identify changes in the marketplace and analyze and communicate changes needed within product offerings.
- Develop written operating procedures where little exists today.
- Ability to sell us – act as an extension of our marketing department.
- Work closely with other departments to identify emerging issues and analyze their impact to business operations, including changes needed.
- Willingness to meet policyholders and agency partners.
- A focus on service and communication.
- Some travel will be required.
- Will manage a small book of business through assigned agency partners.
- Manage and oversee the workloads of direct reports.
- Help develop the knowledge, skills, and industry expertise of direct reports through creation of educational programs.
- Work with marketing to assist in creating agency educational curriculum.
- Use of common sense in problem solving and decision making.
- Strong attention to detail but with the ability to discern between what’s important and what is less important.
- Ability to read situations and pick up on non-verbal ques.
This position would maintain normal work hours, overtime would not be anticipated or required but may occur in limited quantities during peak periods, such as November and December. Additionally, this position would ideally work in the office but have the flexibility to WFH when needed for appointments, etc.
[Specialty] => [MaxSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 130000 ) [ContactName] => Mia Fredenburg [ContactPhone] => (816) 474-7799 [ContactEmail] => mfredenburg@waypointmutual.com [DatePosted] => 2024-07-29T16:03:06 [City] => Kansas City [State] => MO [PostalCode] => 64106 [Country] => [Status] => Available [ContactId] => 979654468138687 [MinSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 100000 ) [ShowOnWeb] => 1 [PositionId] => EB-4999170693 [LastModified] => 2024-08-02T10:08:35 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Website_Category [FieldType] => NoAction [Values] => Array ( [0] => Management ) ) ) ) [98] => stdClass Object ( [JobId] => 979693705218253 [CompanyId] => 211777107945441 [CompanyName] => Abacus Life [Industry] => [JobType] => FullTimeRegular [JobTitle] => Account Executive [DegreeRequired] => [JobDescription] =>Full job description
Job Description:
Our client is seeking a professional and motivated Account Executive to manage and help grow relationships within our existing national accounts. Our client purchases distinct life insurance assets through a variety of sources including consumers, financial advisors, and insurance agents through B2B education. Our capital partners for these investments include institutional investors, hedge funds and pension funds. The ideal candidate should possess strong sales, interpersonal, and organizational skills. The ideal candidate should have life insurance industry contacts. They should be comfortable with multitasking and be able to budget their resources to meet the assigned quotas for this role.
Responsibilities:
- Consistently contact, build, and maintain Financial Advisor relationships
- Track and record metrics throughout sales process
- Meet and exceed financial goals
- Understand and keep up to date with industry and competitive landscape knowledge
- Some light travel for industry conferences and meetings
Qualifications:
- Bachelor's degree preferred but not required
- Strong written and verbal communication skills
- Strong organizational skills
- Proficiency in Microsoft Office
- Ability to harness financial data to make and communicate sales decisions
- 2-14, 2-15 Life Insurance experience and license preferred, but not required
Overview: Join a dynamic start-up insurance company specializing in innovative parametric insurance products. The company is setting up a US MGA with a focus on Property including surplus lines. The successful candidate will be part of the Sales and Business Development Team, which provides risk management solutions and web-based platforms for various clients, including corporations, insurers, brokers, governmental agencies, industry bodies, cooperatives, and agribusiness companies.
Responsibilities:
- Develop and manage a portfolio of parametric insurance products, with an initial focus on automatic payouts based on predefined wind speed thresholds.
- Identify and target markets, leveraging company insights to create strategic portfolios.
- Engage with end-users and business clients, educating them on innovative insurance solutions.
- Develop and manage partnerships with third parties to drive sales engagements and product origination.
- Prepare parametric submission packages for the Underwriting Team.
- Cultivate strong relationships with assigned accounts, understanding their needs, challenges, and goals.
- Assist in contract negotiations, platform setup, training, and onboarding for new clients.
- Provide risk analysis and structuring services to clients, mainly insurance companies and brokers.
- Help to understand and structure new parametric weather/climate insurance solutions to grow the business.
- Analyze client and broker submissions, optimize workflows, and enhance internal processes.
- Finalize agreements and achieve successful outcomes in risk transfer transactions.
- Work remotely with significant travel required.
Qualifications:
- 5-7 years of experience in insurance sales
- Active E&S license required
- Active P&C License required
- Proven track record in developing and managing insurance products.
- Strong understanding of Coastal property insurance products and surplus lines.
- Excellent communication and client relationship skills.
- Passionate and experienced in climate-related risks and the (re)insurance market.
- Strong numeracy, Microsoft Office skills, and ability to understand complex technical requirements.
- Proven presentation skills for in-person or virtual meetings with multiple stakeholders.
- Strong cross-functional collaboration and communication abilities.
- Analytical, interpersonal skills, solution-oriented, and able to manage multiple priorities.
Benefits:
- Comprehensive benefits package including healthcare, dental, and vision coverage and 401K with matching to a level
- Potential incentives based on performance.
- Opportunity to work with cutting-edge, technology-focused insurance solutions.
- Potential for career growth and development within a new and dynamic company.
Job Title: Personal Lines Customer Service Representative
Job Type: Full-Time
Summary:
We are seeking a motivated and customer-focused Personal Lines Customer Service Representative to join our dynamic team. The ideal candidate will provide outstanding customer service, manage client relationships, and assist with the day-to-day handling of personal lines insurance policies. This role is crucial for maintaining high client satisfaction and retention levels.
Key Responsibilities:
- Handle all customer inquiries and service requests, ensuring timely and accurate responses.
- Manage a portfolio of personal lines accounts, including auto, homeowners, and umbrella policies.
- Process policy transactions such as endorsements, renewals, and cancellations with accuracy and attention to detail.
- Collaborate with insurance agents and underwriters to ensure client needs are met and policies are correctly issued.
- Assist clients in understanding their insurance coverages and needs, making recommendations when appropriate.
- Maintain detailed records of client interactions and transactions, updating internal databases and management systems.
- Contribute to team efforts by achieving related results as needed.
Qualifications:
- High school diploma required.
- Minimum of 2 years of experience in customer service or insurance-related roles.
- Excellent communication and interpersonal skills, with the ability to interact effectively with clients and team members.
- Strong organizational skills and the ability to handle multiple tasks and priorities in a fast-paced environment.
- Proficiency in Microsoft Office Suite and insurance-related software platforms.
- State-issued license in personal lines insurance or willingness to obtain within a specified timeframe.
General Summary: This role entails developing and maintaining a robust patient safety education program, as well as managing CME Accreditation and other related responsibilities.
Essential Duties & Responsibilities:
- Develop, carry out and maintain a strong patient safety education program in order to reduce patient harm, improve quality of care, and protect insureds from liability exposure.
- Demonstrated and recognized expert in patient safety.
- Demonstrated strength in public speaking, with senior level knowledge and confidence when educating a physician audience.
- Proven curriculum development experience for OLT/ILT learning
- Direct initiatives that impact morale and retain top tier talent.
- Head the development, creation, and launch of the mandated, NYS-regulated patient safety program.
- Build education programs that meet the NY State certification.
- Develop strong relationships with physician experts.
- Fulfill twice/monthly Podcasts with Guest Host. Attend all recordings. Approve all final podcasts before going live. Promote and grow Podcast series.
- Head the Physician Peer Support Program – lead/clinically supervise the physician peer supporters.
- Build and maintain relationships within external medical community such as Zucker Medical School.
- Negotiate agreements and contracts with outside vendors for the organization’s NY state regulated online patient safety program.
- Ability to create new initiatives, distinguish the organization as a leader in the industry.
Education & Qualifications:
- Master of Science in Nursing or NP/PA required; MD/DO preferred
- 10+ years of leadership and patient safety experience
- Recognitions preferred: CPHRM, ARM, FASHRM, DFASHRM, CPPS
- Demonstrated adaptability and willingness to receive training in Physician Litigation Stress and Physician Peer Support
- Experience in maintaining a CME Provider Accreditation preferred
- Claims experience a plus
- Member of ASHRM desired, not mandatory
- Proficient in administering live, virtual and hybrid programs
- Strong interpersonal skills and a great deal of discretion needed
- Experience as a faculty member a plus
- Must be creative, curious, inspirational, and a role model to team
- Must be driven and dynamic
- Must be detail-oriented and have excellent organizational skills
- Ability to effectively communicate with others in a professional manner
- Ability to function in a professional office environment and utilize standard office equipment
Description
Our client is seeking an Experienced Commercial Lines Professional to support and assist in the planning, design, maintenance and implementation of our Commercial Property product lines. If you are looking for a different way to apply your commercial expertise – this could be the opportunity for you! In this role, you will support the CL Property Product Line Leads and collaborate with other Product team members and internal business partners to deliver product enhancements, and implement regulatory changes, as well as updates to rates, rules, and forms. You will review communications from insurance bureaus, as well as research market and competitor information, to inform and support product changes. You will work closely with IT partners to develop and test business requirements for product changes and be responsible for developing communications and training regarding product updates. In addition, you will assist with product filings and maintain company reference materials. This position can be located in their Sarasota, FL or Carmel, IN office. They offer a hybrid work schedule as well!
Qualifications
Experience
Required
* Bachelor’s Degree, (NOTE: equivalent experience may be substituted for required education)
* Minimum two years of recent Commercial Property experience which can consist of product development/product management, underwriting, rating, IT business analysis, and/or insurance processing
* Knowledge of commercial rating and forms
* Experience with issuance systems
* Solid time management skills, ability to multi-task
* Attention to detail and solid mathematical skills
* Ability to analyze, define and solve problems
* Good judgment and decision-making skills
* Understanding of state filing procedures and practices as well as regulatory environments and protocols
Preferred
* Experience reviewing and interpreting bureau circulars
* Experience with user testing of policy issuance systems
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Job Title: Closing Desk Coordinator
Job Type: Full Time
Department: Closing Department
Job Summary:
As a Closing Desk Coordinator, you will play a crucial role in our title closing process, ensuring that all aspects of real estate transactions are coordinated efficiently. You will liaise between all parties involved, including real estate agents, lenders, and clients to facilitate a smooth closing process. The ideal candidate will have a keen eye for detail, excellent organizational skills, and a strong understanding of the title industry.
Key Responsibilities:
- Coordinate and schedule closings, ensuring all parties are informed of necessary details.
- Prepare and review closing documents to ensure accuracy and completeness.
- Communicate effectively with escrow officers, real estate agents, lenders, and clients to gather and disseminate necessary information.
- Manage the distribution of closing documentation to all relevant parties.
- Maintain and update closing files and transaction records in compliance with company policies and legal requirements.
- Handle post-closing activities including the disbursement of funds, recording of documents, and finalizing any outstanding matters.
- Provide administrative support to the closing team, assisting with file setup, documentation, and compliance checks.
- Troubleshoot and resolve issues that arise during the closing process to prevent delays.
Requirements:
- Proven experience in the title industry or a similar role in real estate or legal services.
- Strong understanding of real estate transactions, title insurance, and closing processes.
- Excellent organizational skills and attention to detail.
- Strong communication and interpersonal skills, capable of working effectively with various stakeholders.
- Proficiency in title software and Microsoft Office Suite.
- Ability to handle multiple tasks simultaneously in a fast-paced environment.
Education:
- High school diploma required; further education or certification in real estate, legal assistance, or related field preferred.
Our Team Members main job is to take care of the person they are talking to whether that is a client, prospect, vendor, wrong number, whatever. We take care of people all day long. Period.
CSR Job Duties/Responsibilities (what you will be doing day in and day out):
-
Basic customer servicing of existing clients by phone, email, or in office appointments
-
Answer high level, difficult, policy and coverage questions including interpretation of policy wording (often with documentation required) for home, auto, boat, and other personal lines policies
-
Process coverage change requests and offer coverage guidance to clients
-
Process claims (FNOL & give guidance) as needed
-
Answer basic coverage & billing questions, process payments, provide proof of insurance, etc
-
Answer inbound phone calls (lots of them) & take messages as needed
-
Gather information from new and existing clients and complete ACCURATE quotes, applications, quote sheets, etc. and document files with all required information & documentation in a timely manner (signed apps, supporting docs, quote sheets, etc completed in time with agency guidelines)
-
Complete projects, from clients or those assigned by Agents within the time allotted
Qualifications:
-
Experience: REQUIRED 1+ years in insurance agency or insurance company customer service/sales with heavy client interaction. (we're not a huge shop, so we're not yet able to train from the ground up - please do not apply without 1 year experience)
-
Licensing: REQUIRED minimum of 4-40 P&C license & ability to pass the 20-44 or 2-20 General Lines test within 6 months of hire (again, not a huge shop so you need to have a 4-40 at a minimum)
-
Technology: Proficiency with ALL the following: Personal Computer, Windows OS, Outlook, Word, Adobe, Internet Explorer/Google Chrome (YES, there will be a test)
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Education: High School Diploma or Equivalent
-
Must be willing to submit to an extensive, in-depth background check as a part of the application process
Seeking a skilled and meticulous Large Loss Property Claims Adjuster to join our team in Madison, WI.
Responsibilities include investigating and assessing large or intricate property damage claims from policyholders. Focus areas are residential, commercial, and farm properties, involving damage evaluation, coverage determination, and settlement negotiations with insured parties or third-party claimants. This role includes company-provided resources like a vehicle, computer, and cell phone.
- Visit claim sites to carefully assess property damage resulting from events like fires, floods, storms, or accidents. Collect all necessary information and accurately document the damage extent while also securing relevant evidence
- Analyze insurance policies, review claim forms, and investigate the circumstances surrounding the loss to determine the coverage and liability. Assess the extent of property damage and calculate the appropriate settlement amount
- Prepare detailed reports documenting findings, including photographs, measurements, and estimated repair costs. Maintain accurate records of all communication, transactions, and relevant documentation throughout the claims process
- Interact with policyholders, claimants, and other stakeholders in a professional and empathetic manner. Address questions and concerns, and provide guidance on the claims process, coverage, and settlement procedures
- Engage in negotiations with policyholders, contractors, attorneys, public adjusters, and third-party claimants to reach a fair settlement agreement. Clearly explain the settlement offer, including the coverage limitations and applicable deductibles
- Provide support during catastrophic events
- Collaborate with other departments, such as underwriters, legal, and agents, to ensure accurate assessment of claims and compliance with company policies and procedures
- Stay updated on relevant laws, regulations, and industry standards related to property insurance claims. Ensure compliance with all applicable guidelines and procedures
- Perform other duties as assigned
- Bachelor's degree in a relevant field, such as insurance, risk management, or construction or equivalent work experience may be considered
- Minimum of five to eight years of experience as a Property Adjuster in a field-based role. Familiarity with property insurance policies, claim investigation techniques, and industry-standard software for documenting and estimating
- Solid understanding of construction principles and building materials
- Strong analytical and problem-solving abilities to assess property damage accurately, evaluate coverage, and negotiate settlements effectively
- Excellent verbal and written communication skills to interact with policyholders, claimants, and internal stakeholders. Ability to explain complex concepts in a clear and concise manner
- Strong customer service skills with a focus on providing a positive experience to policyholders throughout the claims process. Ability to handle challenging conversations and demonstrate empathy when dealing with individuals who have experienced property damage
- Exceptional organizational and time management skills to handle multiple claims simultaneously, meet deadlines, and maintain accurate documentation
- Valid driver’s license
- Ability to perform the physical requirements of the job such as climbing ladders, walking roofs, working inside collapsed/burnt structures, walking uneven terrain, etc.
- Bilingual abilities (Spanish, Hmong, etc.) are a plus
Preferred Qualifications:
- History working with cause and origin experts
- ·Prior involvement with attorneys, public adjusters, and contractors
- ·Experience in handling recovery processes, including subrogation, contribution, and salvage
The Commercial Lines Account Manager performs the essential functions of the position, which include aiding Sales Executives and Account Executives and clients with service needs and making changes to existing accounts. Specific service responsibilities are required in this position. Meets service delivery standards and performs essential functions to the quality and service standards developed by the agency.
Primary Responsibilities:
- Provides technical support to Sales Executive/Account Executive(s); specifically in analyzing client needs, coverage forms and quotations.
- Occasionally joins Sales Executive/Account Executive on prospect and client Zoom meetings as requested by Sales Executive.
- Completes applications in coordination with Sales Executive/Account Executive(s); submits applications to eligible and appropriate carriers; follows up to ensure timely receipt of quotations and policies.
- Orders and issues binders, policies, endorsements and other related items; verifies their accuracy; forwards them to client with appropriate correspondence.
- Determines if direct or agency billing is appropriate and invoices accordingly.
- Prepares summaries of insurance, schedules and proposals for word processing as needed.
- Processes renewals in coordination with Sales Executives/Account Executive(s) according to agency procedures.
- Reviews audits of policies; verifies accuracy and facilitates corrections, as needed, between client and carrier.
- Verifies policy and policy change information, facilitating corrections when necessary.
- Processes incoming mail and phone requests, responding promptly and appropriately.
- Uses agency credit and collection policy in invoicing and pursuing prompt payments; request cancellations from the carrier according to agency standards.
- Determines reasons for requests for cancellations; acts to save accounts; notifies Sales Executive/Account Executive(s).
- Identifies exposure to loss and recommends appropriate coverages in coordination with Sales Executive/Account Executive(s).
Personal and Organizational Development
- Sets priorities and manages work flow to ensure efficient, timely and accurate processing of transactions and other responsibilities.
- Maintains a cordial and effective relationship with clients, coworkers, carriers, vendors and other business contacts.
- Keeps informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge and performance.
- Interacts with others effectively by utilizing good communications skills, cooperating purposefully and providing information and guidance, as needed, to achieve the business goals of the agency.
Knowledge, Skills and Abilities
- Ability to communicate orally and in writing with others to explain complex issues, receive and interpret complex information, and respond appropriately.
- Ability to understand written and oral communication and interpret abstract information.
- Property, Casualty Agents License.
- Knowledge of insurance products.
- Knowledge of insurance markets and reference to markets.
- Knowledge of insurance rating and underwriting procedures.
- Ability to carry out complex tasks with many concrete and abstract variables.
- Familiarity with computer and word processing programs.
Working Conditions
- Great corporate culture and team
- This job description is intended to describe the level of work required by the person performing the work. The principal duties outlined are the essential responsibilities and duties.
These duties will evolve over time.
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Description
Our dynamic team is looking for a Senior Commercial Lines Underwriter to assist in the acquisition and retention of profitable commercial lines customers, through sound underwriting principles reflective of company policy. The Underwriter will work with assigned agents in meeting profitability and production goals, by following guidelines and establishing business relationships, along with managing the pricing and underwriting of an assigned territory of business. The ideal candidate will have commercial lines underwriting experience and strong agency relationships in Georgia. This position is hybrid and located in our Lawrenceville, GA office with the option of up to two days per week remote.
Qualifications
Experience
Required
* Bachelor's or equivalent; NOTE - Relevant, progressively responsible work experience may be substituted on a year for year basis for the required education
* Four or more years of commercial property and casualty underwriting experience
* Advanced knowledge of P&C insurance forms and rating rules
* Advanced working knowledge of underwriting and loss control principles
* Excellent communication, interpersonal and organizational skills
[Specialty] => [MaxSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 110000 ) [ContactName] => Chitarra Spannaus [ContactPhone] => [ContactEmail] => cspannaus@fcci-group.com [DatePosted] => 2024-03-26T10:52:24 [City] => Lawrenceville [State] => GA [PostalCode] => 30043 [Country] => [Status] => Filled [ContactId] => 165954180929998 [MinSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 90000 ) [ShowOnWeb] => 1 [PositionId] => EB-5393672349 [LastModified] => 2024-06-17T09:03:03 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Website_Category [FieldType] => NoAction [Values] => Array ( [0] => Underwriting ) ) ) ) [108] => stdClass Object ( [JobId] => 864134866289208 [CompanyId] => 928124128103527 [CompanyName] => NuLife Med [Industry] => [JobType] => FullTimeRegular [JobTitle] => Workers Comp & DME Claims Specialist [DegreeRequired] => [JobDescription] =>Workers Compensation and Durable Medical Equipment Claims Specialist
Overview:
The workers compensation and DME claims specialist is a multi-function role. In this role you will be expected to submit requests for workers compensation authorizations and to work collaboratively with adjusters to ensure timely and accurate processing of claims. You will also submit DME claims for other lines of business within the organization.
Workers Compensation Responsibilities:
- Prepare and submit requests for authorization to workers compensation adjusters or third party administrators (TPA’s).
- Ensure all necessary documentation is included in authorization requests.
- Follow up with adjusters/TPA’s to expedite the authorization process.
- Collaborate closely with workers comp adjusters/TPA’s to facilitate the efficient handling of claims.
- Communicate effectively with adjusters/TPA’s to provide additional information or clarification on claims.
- Build and maintain positive relationships with workers comp adjusters/TPA’s.
- Maintain accurate records of all authorization and claim related communications.
- Generate reports on the status, progress, and final payment of claims for internal and external stakeholders.
- Stay informed about workers compensation laws and regulations.
- Ensure compliance with all relevant legal and industry standards in collaboration with adjusters/TPA’s.
- Other duties as required.
DME Claims Specialist Responsibilities:
- Prepare and submit claims for DME services to insurance providers.
- Verify and validate patient information, medical codes, and billing details.
- Review and reconcile billing documentation to ensure accuracy.
- Address discrepancies and missing information in collaboration with internal departments.
- Ensure compliance with billing regulations, coding guidelines and industry standards.
- Other duties as required.
Qualifications:
- Proven experience in workers compensation with a focus on submitting requests for authorization.
- Strong knowledge of workers compensation laws and regulations
- Established relationships with workers compensation adjusters/TPA’s.
- Familiarity with Medicare, Tricare, Veteran Administration, and insurance billing requirements.
- Strong attention to detail.
- Must possess demonstrated skills in problem analysis, project management, negotiation, conflict resolution and oral/written presentation.
- Proficient use of office desktop software programs.
Are you interested in growing your insurance career? Do you have a strong desire to help others protect their future? Do you possess an entrepreneurial spirit and are challenged by the opportunity to grow the business and your earning potential?
Our client is a well-respected and long-established independent insurance agency located in Sarasota, Florida. We are looking for highly motivated insurance professionals with Construction experience to join our Commercial Lines team as an Account Manager / Account Executive. The successful candidates will join an experienced team of professionals committed to providing world-class service to our clients every day.
PRIMARY FUNCTIONS:
Help guide and support our customer’s needs and provide them with innovative solutions while servicing accounts and developing efficient, profitable Commercial Lines Construction Division.
MAJOR RESPONSIBILITIES:
- Manage and service an assigned book of varied commercial businesses.
- Account servicing includes but is not limited to preparing applications for new and renewal business, marketing renewals and new business, claims assistance, requesting and reviewing company-produced endorsements for accuracy, invoicing, preparing proposals, and following up on open items/diaries.
- Review all applications, renewal requests, and endorsements for compliance with underwriting authority and guidelines.
- Handle service items, including policy changes, certificates of insurance, billing, etc.
- Builds and maintains the highest degree of relationships between customer, producer, agency, and company personnel
- Communicates and delivers the best customer service even to the most challenging client
- Perform data entry functions in the agency management system and/or specific rating and underwriting system.
- Participate in seminars and classes for skill and knowledge development.
- Performs all other related duties as assigned by the Division Manager.
QUALIFICATIONS:
- 2-20 license Required
- 3+ years experience with an agency or industry
- Office experience, including MS Office
- Industry Designation and ongoing education are a plus.
OTHER QUALIFICATIONS:
- Able to work independently and enjoy a high degree of interaction with team members
- Self-motivated and driven
- Demonstrate effective written and verbal communication, including the ability to actively listen and problem-solve with minimal assistance.
- Demonstrate excellent time management and prioritization skills
- Attention to detail and commitment to a high level of accuracy
- The ability to multi-task, prioritize, work independently, and use discretion surrounding sensitive information
- Ability to maintain a professional demeanor and positive attitude
Loss Control Representative
Our client is a Multi-line carrier and they are seeking a self-motivated safety professional.
This individual will be responsible for providing accident prevention service to clients. Overnight travel required. Experience should include the following: 5 years or more Insurance Company Loss Control experience, Safety degree and/or CSP, ARM or CRM, excellent written and oral communication skills, and knowledge of DOT, oil & gas, construction and OSHA. Excellent benefits available including paid leave, 401(k), profit sharing, group medical and life, section 125 and company car.
Daily duties:
• Provide highly sophisticated Loss Control and Risk Management consulting services to companies insureds.
• Conduct on-site review of insured Safety Operations including but not limited to: Safety Policies and Procedures, Driver Hiring Criteria, Driver Orientation, Driver Training, Maintenance of Equipment, and Record Keeping.
• Evaluate data gathered at on-site review and create Loss Control and Risk Management recommendations to assist the insured in controlling risks, losses, and costs.
• Develop metrics to document and track progress of improvement in the insured’s Safety Operations.
• Serve as a trainer/mentor to less experienced members of the department.
• Enhance Insurance Company’s leadership position in providing value added Risk Management services and resources to the insured.
Licensing/ Certification/ Education/ Degree Level:
• Four year college degree.
• Strong written and communication skills.
• Minimum of 5 years’ experience in Safety and Risk Management
POSITION SUMMARY
The Accountant/Cash Coordinator will have responsibility for handling fiduciary cash transactions for both company and clients and reinsurers. This will include both cash receipt processing and allocation and the preparation of remittance statements and wiring of cash due to both reinsurers and cedants. In addition, this position will have responsibility for the paying of corporate accounts payable and handling bank reconciliations.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Record and apply incoming receipts from both ceding companies and reinsurers.
- Work with analysts on complex cash transactions.
- Review disbursable report daily and prepare remittance statements. Wire cash to the appropriate ceding companies and reinsurers.
- Manage and maintain individual companies’ banking information.
- Work with company clients and analysts to coordinate letter of credit drawdowns.
- Process weekly accounts payable.
- Prepare bank reconciliations, daily and monthly.
- Special projects as required.
- Periodic deposits / transactions on site of bank.
EDUCATION AND EXPERIENCE
- 4 to 5 years of relevant
- Bachelor’s degree in business or accounting preferred.
- Proficient in PC applications including Outlook, Excel, Word, and PowerPoint.
- Experience with an on-line broker or reinsurance accounting system a plus.
KNOWLEDGE, SKILLS, AND ABILITIES
- Demonstrates initiative, a strong work ethic, and sense of urgency.
- Exceptional interpersonal, teamwork skills and the ability to interact effectively with all levels of the organization.
- Projects a strong value system (e.g. integrity, trustworthiness, and respect).
- Ability to establish and maintain enduring professional relationships with colleagues, clients, and reinsurers.
- Demonstrates effective verbal and written communication, presentation, and listening skills.
- Must be very detail-oriented and possess excellent organizational skills. Attention to detail is a must!
- Ability to maintain confidentiality with client data.
- Ability to multi-task and manage various projects simultaneously.
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Loss Control Representative
Our client is a Multi-line carrier and they are seeking a self-motivated safety professional.
This individual will be responsible for providing accident prevention service to clients. Overnight travel required. Experience should include the following: 5 years or more Insurance Company Loss Control experience, Safety degree and/or CSP, ARM or CRM, excellent written and oral communication skills, and knowledge of DOT, oil & gas, construction and OSHA. Excellent benefits available including paid leave, 401(k), profit sharing, group medical and life, section 125 and company car.
Daily duties:
• Provide highly sophisticated Loss Control and Risk Management consulting services to companies insureds.
• Conduct on-site review of insured Safety Operations including but not limited to: Safety Policies and Procedures, Driver Hiring Criteria, Driver Orientation, Driver Training, Maintenance of Equipment, and Record Keeping.
• Evaluate data gathered at on-site review and create Loss Control and Risk Management recommendations to assist the insured in controlling risks, losses, and costs.
• Develop metrics to document and track progress of improvement in the insured’s Safety Operations.
• Serve as a trainer/mentor to less experienced members of the department.
• Enhance Insurance Company’s leadership position in providing value added Risk Management services and resources to the insured.
Licensing/ Certification/ Education/ Degree Level:
• Four year college degree.
• Strong written and communication skills.
• Minimum of 5 years’ experience in Safety and Risk Management
General Summary:
As a member of the IT development team, the Senior Business Systems Analyst is responsible for delivering technical implementation tasks for business operation, configures the software, builds, and tests the application(s). The Senior Business Systems Analyst is expected to document and to explain the implementation concepts to the technical and business teams.
Essential Duties & Responsibilities:
- Designs the software configuration to meet the business process design and application requirements.
- Responsible for eliciting, analyzing, and documenting requirements and/or functional specifications as needed, including determination of system impact and software configuration.
- Participate with business units and internal functions as appropriate throughout the development, testing, and implementation processes.
- Hands on implementation on system configuration, workflow and setup.
- Research and evaluate alternative approaches and recommend efficient and cost-effective solutions.
- Define business needs and elicit business requirements. Produce artifacts that accurately depict business needs for product implementation such as business requirements and process flow diagrams.
- Prepare Test strategy/Test Plan and execute accordingly. Perform QA testing in configuration, software modifications, reports/dashboard and any 3rd party integration.
- Works with other developers, designers, and architects to ensure the configuration and custom components meet application requirements and performance goals.
- Understands the functional impact of various configuration options.
- Performs other related duties and activities as required.
Education & Qualifications:
- Bachelor’s degree.
- Minimum 5-10 years’ experience with Malpractice insurance or Property/Casualty Insurance.
- Minimum of 3-5 years' experience as a Business Analyst Experience with SQL and other report writing tools.
- Extensive experience with software applications, including Microsoft Office - Word, PowerPoint, Excel and Visio.
- Experience with Origami Risk products/software a plus.
- Experience with implementation of Insurance software Platform a plus.
- Strong oral and written communication skills; ability to clearly interpret and relay information in a professional manner.
- Strong ability to gather, organize, analyze and present data.
- Strong organizational skills and ability to handle multiple tasks while meeting deadlines.
- Proven record of complex problem solving and decision making.
Insurance Agency Job Description
Job Title: President of Insurance Agency Reports to: President / CEO / Chairman of the Board
SUMMARY: Responsible for overseeing budgets, staff, and producers, and evaluating the success of the agency.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Meet with the President / CEO / Chairman of the Board to assess the direction of the agency and ensure compliance with its mission.
- Oversee the operation of the agency, ensuring all goals are met based on the budget plan.
- Manage all business development, sales, marketing, and customer service efforts.
- Maintain awareness and knowledge of the agency’s daily finances.
- Analyze budget and financial reports.
- Ensure consistent and accurate communication with carriers, underwriting, and agents, both verbally and in writing.
- Understand the submission procedure for all types of commercial and personal lines policies.
- Ensure timely execution of quoting new business and processing renewal policies for commercial lines.
- Accurately maintain the client database and document all communications with clients.
- Foster positive and collaborative relationships with all insurance carriers and brokers.
- Develop and educate on marketing strategies, including digital channels, social media platforms, and community outreach to promote the agency, enhance brand visibility, attract new clients, and establish partnerships with local businesses and organizations as referral sources to expand market presence and generate leads.
QUALIFICATIONS: Education and Experience
- A bachelor’s degree in business administration or a related field.
- 8-10 years’ experience in a President or similar role.
- Holds a P&C license and Life and Health license in Texas.
- Financial and operational knowledge of various industries.
- Excellent leadership, interpersonal, and communication skills.
- Strong written, verbal communication, and multitasking skills.
- Innovative and entrepreneurial mindset, with motivational abilities and the capacity to find and retain talented employees.
- Ability to organize, prioritize, and self-manage workload.
- Team player with a positive attitude and willingness to help others.
- Strong analytical, decision-making, and problem-solving skills.
Work Environment: Must be able to work under pressure and exhibit good judgment in decisions pertaining to the agency's overall health. The position requires extended periods of standing, sitting, and computer use.
The duties listed in this description are not all-inclusive. The employer reserves the right to add, alter, or delete duties as seen fit, with or without notice.
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To reduce the organization's auto liability risks by effectively managing and guiding all claim-related activities with a focus on cost-efficiency, leveraging strong technical expertise and claims management capabilities.
Position Responsibilities:
- Manage the organization's nationwide auto liability claim exposures, which amount to approximately $20,000,000 in losses annually.
- Continually review and assess the performance of external insurance adjusters and defense counsel, recommending improvements as needed.
- Apply technical proficiency and attention to detail to mitigate high-exposure auto liability claims, including those with catastrophic potential.
- Oversee litigation processes, including discovery, settlement evaluations, and trial supervision.
- Participate in Mediations and contribute to case management and negotiation strategies.
- Act as the Corporate Representative in trial proceedings.
- Source and utilize proficient litigation defense resources, such as attorneys and experts (engineers, physicians, etc.).
- Collaborate closely with claim adjusters, defense counsel, and operational personnel.
- Manage all excess auto liability claims and reporting, serving as the liaison between the organization and excess insurance carriers.
- Ensure insurance carrier compliance with special handling instructions for claims.
- Organize and conduct quarterly claim reviews with the insurance carrier.
- Strategically manage auto claims to achieve expedient and favorable outcomes.
- Analyze trends in auto claims and report findings to the Insurance and Claim Manager and the Vice President of Risk Management, highlighting opportunities for risk reduction and cost containment.
- Provide support in managing other types of claims, such as Workers Compensation and General Liability, as required.
- Offer technical and process support to the Risk Management Department.
Requirements: Education & Experience:
- Bachelor's Degree preferred, but not required.
- 5 years of claims experience with a TPA, insurance carrier, or corporate risk management department.
- Willingness to travel approximately 20% for Mediation and Trial attendance.
- Knowledge of claim/risk management information systems such as eCarma, Starz, Risctrac.
- Strong communication, interpersonal, and presentation skills.
- Responsive and attentive to internal/external customer needs.
- Equal Opportunity Employer
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Overview
Our client is seeking a detail-oriented, productivity driven professional to add to our Wisconsin based Workers Compensation Claims Team. In this position, you will conduct on-site and in-person investigations, determine compensability, establish reserves, document decision making, issue benefit payments, and make notifications to the State administrative authority. You will work with injured workers, employers, medical and legal professionals to ensure the appropriate benefits are provided to injured workers under the appropriate Workers’ Compensation Laws. In addition to the benefits listed on our careers page, other benefits of this position include:
- Salaried position based on location and experience
- Auto reimbursement program
- Reimbursement for cell phone and internet
- Target Case Load of 60 claims
Qualifications
- Claims experience highly preferred.
- Bachelor's degree or related professional business experience acceptable.
- State license to handle Workers' Compensation claims if required.
- Professional written and verbal communication skills required.
- World class customer service attitude required.
- Ability to learn and use proprietary software and Microsoft Office products is necessary.
- The ability to be self-directed. This is a remote position.
- Valid driver's license, acceptable driving record and acceptable vehicle required.
- Frequent travel within a designated territory required, but rarely is overnight travel required.
Position Title: Reinsurance Accountant/Claims analyst
FLSA Status: Exempt
Department: Account Services
Location New York, NY or Minneapolis, MN
Reports to: Vice President & Director of Account Services
POSITION SUMMARY
The Reinsurance Accountant/Claims analyst will have responsibility for all aspects of reinsurance accounting and claims processing for assigned clients. They will be responsible for contract set up in the Pivot Point System and processing all reinsurance accounting and claims transactions including both excess of loss and pro rata business. The position will also be responsible for statistical and claims support for the broking team and the technical Claims Department.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Day to day point of contact with the client on operational – accounting and claims matters
- Contract Set Up in the Pivot Point Reinsurance System including contract interpretation for claims and premium accounting
- Process bill and collect Deposit Premiums
- Prepare Adjustments according to Contract Terms – including any Profit Commission calculations.
- Monitor and Process periodic Pro Rata Treaty Accounts
- Work with the cash team on coordinating cash collections and tracking for multi underwriting year pro rata accounts
- Preparation of adjustments according to contract terms- including sliding scale calculations and profit commission calculations
- Reviewing and processing all claims notifications, including updates and billings within company established time- lines. This includes working with our Claims Technical Manager of specific client claims issues
- Collections on all outstanding balances, premiums and claims
- Working with Clients on Year End Letter of Credit Requirements
- Preparation of Experience Reports and other statistical reports as requested
- Special Projects as requested, including working with various internal department committees
EDUCATION AND EXPERIENCE
- 5 to 10 years of relevant experience
- Bachelor’s degree in Business or Accounting Preferred but not necessary
- Proficient in PC applications including Outlook, Excel, Word, PowerPoint, and Microsoft Office
- Use of an on-line broker or reinsurance accounting system a plus
KNOWLEDGE, SKILLS, AND ABILITIES
- Demonstrates initiative, a strong work ethic, and sense of urgency.
- Exceptional interpersonal, teamwork skills and the ability to interact effectively with all levels of the organization.
- Projects a strong value system (e.g. integrity, trustworthiness, respect)
- Ability to establish and maintain enduring professional relationships with colleagues, clients and reinsurers
- Demonstrates effective verbal and written communication, presentation, and listening skills.
- Must be very detail-oriented and possess excellent organizational skills. Attention to detail is a must!
- Ability to maintain confidentiality with client data.
- Ability to multi-task and manage various projects simultaneously.
[Specialty] => [MaxSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 150000 ) [ContactName] => Peter Beckman [ContactPhone] => (212) 412-9428 [ContactEmail] => peterb@holborn.com [DatePosted] => 2023-01-11T11:55:44 [City] => New York [State] => NY [PostalCode] => 10038 [Country] => [Status] => Closed [ContactId] => 127790206750681 [MinSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 140000 ) [ShowOnWeb] => [PositionId] => EB-3272436973 [LastModified] => 2024-04-15T13:48:20 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Website_Category [FieldType] => NoAction [Values] => Array ( [0] => Reinsurance Accounting and Claims ) ) ) ) [118] => stdClass Object ( [JobId] => 692672337947208 [CompanyId] => 110533449286247 [CompanyName] => Alpine Insurance Agency [Industry] => [JobType] => FullTimeRegular [JobTitle] => Account Manager/CSR [DegreeRequired] => [JobDescription] =>
Mission Statement for everyone in the office: Provide an experience for our clients that will reflect a caring nature and hard work on their behalf.
Goal of the agency personnel: for the benefit of all we adopted the plan set forth
- Review applications, renewal requests, and endorsements for accuracy.
- Initiate and follow-up on endorsements and cancellations.
- Rate and compute endorsements and new business.
- Handle telephone requests, correspondence, and face to face situations effectively.
- Maintain all client activity in the agency automation system documenting any and all correspondence.
- Keep current on rates, forms and coverage changes within insurance carriers
- Promptly assist owner requests as priority to your other work
- Follow the guidelines outlined in the Employee Handbook.
- Maintain required insurance license.
- Immediately report anything that should be a concern of the owners.
- Work along side others and utilize this means of teamwork to attain greater success than you can by yourself. We work as a team.
EXPECTED BEHAVIOR:
All Employees are expected to act in the following manner:
With INTEGRITY – honest and trustworthy, keeping to your word and honoring your commitments.
With RESPECT – consistently treating employees, customers, carriers and vendors with an understanding that they too have strengths that benefit the insurance industry.
Show EXCELLENCE – We cannot achieve its goals without the best employees. You must be among the best at your job.
Be RESPONSIBLE – step it up when the office is without an employee or a fellow employee needs assistance. Be a employee that will go the extra mile so that clients do not experience a drop in service.
Be PROFESSIONAL – treat our customers, employees and company’s information in a confidential manner. We must all maintain a professional work environment through a personal appearance, language and behavior.
RELATIONSHIPS – this is a relationship business. You are required to have the skills to be able to build a relationship with those people you come in contact with in and out of the office. Your image is our image.
CUSTOMER FOCUS – our client’s pay all our salaries. Your actions affect everyone’s income that is working here.
[Specialty] => [MaxSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 45000 ) [ContactName] => Paxton Jones [ContactPhone] => [ContactEmail] => paxton@alpineinsurancesteamboat.com [DatePosted] => 2023-10-17T15:25:47 [City] => Steamboat Springs [State] => CO [PostalCode] => 81625 [Country] => [Status] => Closed [ContactId] => 139585398075154 [MinSalary] => [ShowOnWeb] => [PositionId] => EB-1564085205 [LastModified] => 2024-04-15T13:47:52 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Website_Category [FieldType] => NoAction [Values] => Array ( [0] => Insurance Agency ) ) ) ) [119] => stdClass Object ( [JobId] => 922112765767531 [CompanyId] => 4220255751427 [CompanyName] => MAG Mutual Insurance Company [Industry] => [JobType] => FullTimeRegular [JobTitle] => Business Development Officer [DegreeRequired] => [JobDescription] =>- Business Development Officer Medical Malpractice
Our client is looking for a results-driven insurance sales professional who’s looking for the perfect opportunity to advance their career with a thriving organization. As one of the largest medical professional liability insurance carriers in the country our client continues to experience significant nationwide growth, and they are looking for dedicated individuals to grow with them.
Overall responsibilities:
- Select and manage agency partnerships that lead to achievement of annual sales goals
- Assist regional executive officer (REO) in attainment of DWP goals while maintaining established efficiency and conversion targets
- Effectively communicate underwriting appetite to external agents and manage submission flow internally and externally
- Work side-by-side with agency partners to bring the full scope of our PolicyOwner products and experience to all assigned accounts
- Collaborate with the National BD Independent Agent Executive to accomplish all agent stewardship and premium goals both nationally and regionally
- Work with REO to maintain the rate adequacy required to meet underwriting profitability goals while simultaneously achieving premium persistency targets
- Assist in the planning and delivery of new products and services to the marketplace
- Achieve all objectives while working within matrix and direct reporting structures
Required qualifications and experience:
- College/graduate degree with professional designations such as CIC, CPCU or RPLU
- 5 or more years of sales management experience with an individual proven track record
- Active P&C license including non-resident agent in assigned states
- Willingness to travel regularly
- Superior negotiation skills and persuasive public speaking ability
- Demonstrated ability to build rapport and effectively communicate with Board members, senior management and staff
Location: Remote (Colorado, Nevada, California, Utah, WA, OR (US West Region)
Title: Workers Compensation Lost Time Adjuster
FLSA Status: Exempt
BRIEF DESCRIPTION:
The purpose of this position is to manage complex workers’ compensation claims where lost wages may be due and determine compensability. This is accomplished investigating files through a recorded statement, performing interviews, reviewing medical notes, accepting or denying claims, calculating and paying compensation, assigning outside vendors when needed, attending mediations and hearings, monitoring and adjusting reserves on claims, handling and reviewing incoming mail, filing appropriate forms, and acquiring and maintaining adjuster licenses. Other duties include responding to inquiries, visiting members when requested, and coordinating and scheduling department continuing education courses.
Essential Functions
Manages claims by monitoring and paying medical bills; determining and calculating various types of payment; assigning appropriate vendors; facilitating doctors’ orders; overseeing adequacy of reserves until closure; maintaining computer notes, diary and contact with employer; monitoring incoming correspondence; concluding claims by paying PPD or settling; attending mediations and hearings; reporting per requirements; and requesting settlement authority.
Oversees claims investigation by understanding changing case laws, medical terminology, and reports; communicating effectively with members, injured employees, attorneys and vendors; contacting involved parties within 24 hours; and determining compensability claim within 14 days.
Performs additional administrative duties by furnishing file material to opposing counsel pursuant to NCIC rules; responding to inquiries; sending medical bills for bill review; requesting bills; and generating correspondence as needed.
Oversees education and training by attending seminars and workshops to enhance workers’ compensation ability; maintain CE hours; providing training to members; preparing presentations; mentoring other adjusters; identifying courses or seminars for training; attending courses as directed; and understating policies and procedures, claim handling guidelines and procedures.
JOB REQUIREMENTS:
Experience
Seven years of Workers Compensation Experience
Certification &
Other Requirements
North Carolina Adjuster's License and a Valid Class C Driver's License
[Specialty] => [MaxSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 80000 ) [ContactName] => Greg Lonnecker [ContactPhone] => [ContactEmail] => glonnecker@nclm.org [DatePosted] => 2024-01-10T11:04:40 [City] => Raleigh [State] => NC [PostalCode] => 27601 [Country] => [Status] => Filled [ContactId] => 143378060477114 [MinSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 70000 ) [ShowOnWeb] => 1 [PositionId] => EB-2029013172 [LastModified] => 2024-04-15T10:19:40 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Website_Category [FieldType] => NoAction [Values] => Array ( [0] => Claims ) ) ) ) [121] => stdClass Object ( [JobId] => 203700340920591 [CompanyId] => 124285024173293 [CompanyName] => Pacific Financial Association Inc [Industry] => [JobType] => FullTimeRegular [JobTitle] => Director of Commercial Insurance [DegreeRequired] => [JobDescription] =>Position Title: Director of Commercial Insurance
Department: Commercial Insurance Sales
Reports To: Chief Operating Officer (COO)
Position Overview:
The Director of Commercial Insurance oversees the company's commercial insurance sales operations, focusing on enhancing sales force effectiveness and managing essential functions to boost productivity. Responsible for building the insurance department of the organization. This role encompasses planning, reporting, quota setting and management, sales process optimization, sales training, program implementation, sales compensation design and administration, and talent acquisition. The Director ensures the overall productivity and effectiveness of the commercial insurance sales operation, fostering close working relationships with both internal and external stakeholders to guarantee the sales organization's efficient operation and success.
Job Responsibilities:
· Design and implement sales forecasting, planning, and budgeting processes, ensuring integration with the company's overall planning processes.
· Provide leadership within the sales organization, offering counsel to Executive Management to align sales objectives with business goals.
· Assign sales force quotas fairly and manage the financial objectives distribution across all sales channels efficiently.
· Ensure all sales organization objectives are assigned timely.
· Collaborate with senior management to identify sales process improvements, facilitating new program implementations to ensure efficiency.
· Prioritize investments in technologies that enhance sales productivity, recommending changes to the Customer Relationship Management (CRM) platform as needed.
· Develop and implement sales reports and intelligence tools, coordinating with sales leadership for accurate and efficient reporting.
· Establish a comprehensive sales force training plan in collaboration with Human Resources, focusing on developing essential sales competencies.
· Design sales incentive compensation programs that align with the company's strategy and objectives, overseeing their administration.
· Support the consistent implementation of company initiatives.
Accountabilities and Performance Measures:
· Achievement of the company's sales, profit, and strategic objectives.
· On-time implementation of sales organization quotas and performance objectives.
· Comprehensive implementation of initiatives impacting the sales organization.
· Accurate and timely sales reporting for organizational effectiveness.
· Fulfillment of strategic objectives as defined by company management.
Organizational Alignment:
· Reports directly to the Chief Operating Officer.
· Manages one or more licensed Sales Producers directly.
· Directs the support of sales, service, and other management resources as necessary.
· Maintains close, cooperative relationships with peer leaders and senior executives.
Qualifications:
· Bachelor's degree in Business, Finance, or a related field; an MBA or equivalent is a plus.
· 10-15+ years of sales experience, including at least 5+ years in sales and/or agency management and leadership.
· A minimum of five years in sales operations, business planning, or sales support management.
· Proficiency in PC usage.
· Holds a Property & Casualty Producer's License in good standing across all 50 states, with current CE credits in required lines and states.
· Advanced professional designations (e.g., AAI, AIM, AMIM, CPCU) are advantageous.
[Specialty] => [MaxSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 180000 ) [ContactName] => Barb Meyers [ContactPhone] => (800) 595-2615 [ContactEmail] => bmeyers@pfaprotects.com [DatePosted] => 2024-04-15T09:45:21 [City] => Phoenix [State] => AZ [PostalCode] => 85027 [Country] => [Status] => Available [ContactId] => 847721485694453 [MinSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 120000 ) [ShowOnWeb] => 1 [PositionId] => EB-7624912446 [LastModified] => 2024-04-15T09:55:22 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Website_Category [FieldType] => NoAction [Values] => Array ( [0] => Sales ) ) ) ) [122] => stdClass Object ( [JobId] => 957831685143683 [CompanyId] => 237255626003918 [CompanyName] => Northeast Underwriters Insurance Services [Industry] => [JobType] => FullTimeRegular [JobTitle] => Commercial Lines Account Manager/CSR [DegreeRequired] => [JobDescription] =>We're searching for a passionate, dynamic individual eager to expand their horizons within the commercial insurance industry.
Desirable Qualities:
- 2-5 years as a Commercial Insurance Account Manager.
- Holding a 440 or 220 insurance license.
- Adeptness with Word and Excel.
- In-depth insurance knowledge and an enthusiasm to help clients grasp their insurance programs.
- Compensation will reflect experience.
Key Responsibilities & Criteria:
- Previous experience with an independent brokerage or agency
- Proficient in team collaboration.
- Effective communication skills, both verbal and written.
- Competence with PC applications including Word, Excel, and Outlook.
- Integrity and strong moral character.
- Diligence in consistently servicing the designated client portfolio using managerial processes.
- Collaborate with our client's producers for new business and renewals.
- Manage client inquiries and ensure timely resolutions.
Why Join Our Client's Team?
- Comprehensive benefits: Company-paid Health, Life, Disability, and Long-Term Care Insurance. Optional Dental and Vision coverage.
- Generous paid leaves: holidays, vacations, and sick days.
- 401(K) offering 6% employer match.
- Ample avenues for career advancement and professional growth.
- Emphasis on achieving a balance between work and personal life.
- Collaborate with a team that values excellence.
- Make a difference daily by assisting clients in safeguarding their families and ventures.
We are in search of a seasoned Workers' Compensation Underwriter with New York Workers Compensation Underwriting experience. The successful candidate will play a critical role in underwriting and assessing risks in our Northeast division. With potential for growth, the ideal candidate could eventually lead the region as the Manager, paving the way for a robust team under their leadership.
Key Responsibilities:
- Evaluate and underwrite Workers' Compensation policies with a special focus on nursing homes and assisted living facilities.
- Analyze detailed risk factors, including but not limited to, operational processes, employment practices, safety protocols, and financial health of businesses.
- Develop, maintain, and foster strong relationships with brokers, agents, and clients to understand their needs better and provide tailored solutions.
- Collaborate with other departments, such as Claims and Risk Management, to ensure a holistic approach to client needs.
- Stay updated on state regulations, industry trends, and best practices relevant to Workers' Compensation and the assisted living sector.
- Mentor and train junior underwriters, positioning them for success and growth within the company.
- Provide feedback and insights to leadership on potential areas of growth, process improvements, and market trends.
- Work towards achieving departmental targets and individual KPIs set by the management.
Qualifications:
- Minimum of 5 years of experience as a Workers' Compensation Underwriter with a proven track record of successfully underwriting risks in New York.
- Strong analytical, communication, and negotiation skills.
- Proficiency with underwriting software and tools.
- Ability to work in a fast-paced environment, managing multiple priorities effectively.
- Demonstrated leadership capabilities with the potential to take on higher responsibilities.
Summary / Objective: As an Account Manager II, you will be in charge of retaining an existing Commercial Lines Book of Business. This role requires an ability to multitask, a passion for problem-solving, and a commitment to professional service. You must work effectively both independently and as part of a team.
Essential Operations and Functions:
- Demonstrating core values of confidence, resourcefulness, and impact daily.
- Acting as a Subject Matter Expert in areas including Renewal Management, Retention, Remarketing, Endorsements, Audits, Inspections, and Claims.
- Serving as a key liaison between the Agency, Assigned Producer(s), and Carriers/Underwriters.
- Reviewing and ensuring accuracy in renewal policies and offers.
- Creating remarketing submissions and assisting in identifying new business lines.
- Negotiating renewals with carriers and handling all related documents.
- Assisting Producers in achieving retention goals and preparing proposals.
- Maintaining relationships with carrier representatives and staying updated on market trends and products.
- Supporting higher-level Account Managers with escalations as needed.
- Communicating effectively with clients and team members.
- Managing tasks and documentation efficiently, including maintaining a clear and organized work environment.
Role FLSA Classification:
- Account Manager II, Exempt
- Reports to Commercial Lines Team Lead in the Commercial Lines Department.
Competencies:
- Excellent computer skills, including proficiency in Microsoft Office.
- High emotional intelligence, self-discipline, motivation, organization, and time management.
- Strong respect for confidentiality and attention to detail.
- Superior communication skills, both verbal and written.
- Keeping informed about industry developments and technological advances.
- Positive and helpful attitude conducive to a professional work environment.
Supervisory Responsibilities:
- None
Work Environment:
- Office-based requirement.
Physical Demands:
- Prolonged periods of sitting and computer use.
Travel Requirements:
- None
Required Education and Experience:
- High School diploma.
- 4-40 license required (or must be obtained before starting).
- Preferred experience in a similar role within the commercial lines sector of the insurance industry.
Updated: 11/08/2023
This role is ideal for individuals who excel in a dynamic environment, demonstrating expertise in commercial insurance and customer service, and who are proactive in managing client relationships and policy details to maintain the highest service standards.
[Specialty] => [MaxSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 60000 ) [ContactName] => Katy Cintron [ContactPhone] => [ContactEmail] => Katy@merrillinsurance.com [DatePosted] => 2023-10-24T14:44:49 [City] => Eustis [State] => FL [PostalCode] => 32726 [Country] => [Status] => Closed [ContactId] => 819035773946650 [MinSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 50000 ) [ShowOnWeb] => [PositionId] => EB-1096552198 [LastModified] => 2024-04-08T11:16:01 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Website_Category [FieldType] => NoAction [Values] => Array ( [0] => Customer Service ) ) ) ) [125] => stdClass Object ( [JobId] => 174595751248952 [CompanyId] => 760144629642997 [CompanyName] => Fisher Insurance Group LLC [Industry] => [JobType] => FullTimeRegular [JobTitle] => Personal Lines Account Manager [DegreeRequired] => [JobDescription] =>Job Description
Title: Personal Lines Account Manager
Reports to: President
Definition of Position:
Under the direction of the President, the Personal Lines Account Manager performs diversified duties both within and in support of the agency. These duties involve contributing to the maintenance of a positive agency image by providing clients and affiliated company accounts with the highest possible level of service in relation to the services provided by the agency. Assures that the proper channels of communication between the account and internal departments/staff of agency are effectively maintained and utilized. Provides assistance and input to achieve company's short-range and long-range business development objectives within service markets.
Major Responsibilities and Related Tasks:
- Support and service client calls as well as process policy changes, answer coverage questions, remarket policies and process claims received.
- Cross-sell clients to ensure they have the appropriate amount of insurance protection.
- Responsible for providing timely and professional day-to-day client service working closely with account executives and insurance company representatives.
- Quote all new business with various agency partners.
Qualifications
- 3-5 years personal lines experience required
- Property & Casualty Insurance License desired but not required
- Experience with auto, home, boat, and recreational policies a plus
- Knowledge of Microsoft Excel, Word, TAM or Epic, Act and related software.
- Strong customer service and problem-solving skills.
Benefits:
Medical, Dental and Vision at no cost to employee
Life / ADD – 2X Salary up to $200K
LTD –
401K – no match currently
Wellness – up to $500 annually
LifeLock – Ultimate Plus Plan – up to $1M
Vacation – 2 weeks PTO + 10 Holidays
Sick Days – 5
Continuing Ed – No employee cost – job related classes / programs
[Specialty] => [MaxSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 65000 ) [ContactName] => Meagan Brown [ContactPhone] => (248) 488-1172 [ContactEmail] => megan.brown@mtmic.com [DatePosted] => 2024-01-09T12:12:06 [City] => Troy [State] => MI [PostalCode] => 48084 [Country] => [Status] => Filled [ContactId] => 4220256257123 [MinSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 50000 ) [ShowOnWeb] => 1 [PositionId] => EB-1738573589 [LastModified] => 2024-04-08T11:13:49 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Website_Category [FieldType] => NoAction [Values] => Array ( [0] => Customer Service ) ) ) ) [126] => stdClass Object ( [JobId] => 115451933153986 [CompanyId] => 169082261098980 [CompanyName] => RP Ryan Insurance Inc [Industry] => [JobType] => FullTimeRegular [JobTitle] => Customer Service Representative [DegreeRequired] => [JobDescription] =>Our agency is in immediate need of a personal lines customer service representative. The ideal candidate is a motivated, self-starter who is process-minded and efficient, with excellent organizational skills, strong communication abilities and the willingness to learn new things.
The ideal candidate has:
Strong computer and accurate data entry experience
Excellent attention to detail and the ability to multi-task
Exceptional telephone etiquette
Outstanding organizational skills
A positive attitude that does not say “not my job”
Ability to resolve problems and work gracefully under pressure
A strong customer service disposition with excellent written and verbal communication skills
Proactive, not reactive attitudes
Primary duties:
Answer incoming customer service phone calls
Data Entry and scanning documents into our system
Calling insurance and mortgage companies to resolve issues
Take premium payments from customers.
Maintain client relationships with follow up phone calls.
Job Requirements:
Upbeat, friendly demeanor
Ability to accurately document conversations with clients
Ability to work gracefully under pressure
Patience
Understanding of Microsoft Office and general PC skills
EPIC from Applied Systems a plus
Salary and Benefits:
Full Time M-F 8-5
Paid time off
Employee IRA w/company matching
P&C Licensed required or willing to get licensed.
their assigned accounts, including management of client relationships, providing
excellent customer service and ongoing communication, introducing new products, and
developing strong professional relationships with carriers and co-workers. The Senior
Account Manager will assist customers with daily service requests, certificates of
insurance, bind, order, and placement of coverage as needed.
Essential Duties: Essential job duties for this position include the following items.
Other duties must be performed as assigned or required.
▪ Assume responsibility for accurate entry of insureds and process of
procedures.
o Receive and process service requests by phone, fax, and email.
o Process new business, renewal business, endorsements, finance
agreements, certificate requests and update into the computer operating
systems on a timely basis.
o Communicate with accounts via personal visits or phone calls regarding
relevant concerns, necessary product enhancements, and suggestions for
improvements to their policies or coverage.
o Represent company at renewal meetings in conjunction with the Account
Executive/Producer as required.
o Maintain files, including master file and update the system accordingly.
o Introduce new products to existing customers for cross sell opportunities.
o Manage Accounts Payable/Receivables upon binding of those accounts to
ensure timely processing to carriers and deposit of account receivables
within the Agency.
o Coordinate with management for interaction between Account Managers,
Producers and Accounting on Aged Account Receivables to ensure accounts
have been paid and in good standing.
▪ Assumes responsibility for establishing and maintaining professional
working relationships with clients and miscellaneous customer service
functions.
o Develop a strong understanding of client objectives and assess their
business strategies and needs in relation to their objectives.
o Set up and process new customers, rating, binding, and issue.
o Ensure effective ongoing communication with clients to maintain high levels
of customer retention.
o Seek to resolve customer concerns promptly and effectively.
o Conduct customer surveys during communications and reporting any
concerns to management.
▪ Trains and supervises the work of Sales Support Staff.
o Train Sales Support Staff on procedures they are responsible for in
accordance with ARM Operational Workflows.
o Monitor the work performed by the Sales Support Staff to support the efforts
of the Senior Account Manager in servicing the assigned accounts.
o Monitor the work performed by the Sales Support Staff in conjunction with
the renewal of policies for existing insureds.
▪ Assumes responsibility for establishing and maintaining effective
communication and coordination with area staff and with management.
o Work to foster a cooperative team environment.
o Keep management well informed of area activities and of any significant
problems.
o Complete assigned documentation in an accurate and timely manner.
▪ Assumes responsibility for related duties as required or assigned.
o Keep work area clean, secure, and well maintained.
o Complete special projects as assigned.
o Attend and participate in meetings, conference calls, and seminars as
required.
▪ Work toward continuous quality improvement.
▪ Stay current with changing technology, including software and job specific
programs.
▪ Uphold, support, and promote all company policies and procedures.
Supervisory Responsibilities: The Senior Account Manager has supervisory
responsibility for the Commercial Lines Department, including approximately (1-2) direct
reports.
Qualifications: To perform this job successfully, the individual in this position must be
able to perform each essential duty satisfactorily. The requirements listed below are
representative of the minimum knowledge, skills and ability required.
Education/Experience:
▪ High school graduate.
▪ College training in business or marketing preferred, or an equivalent amount of
experience in sales/account management.
▪ Ten to fifteen years of experience in sales/account management required.
▪ AMS360 management system experience.
Language Skills:
▪ Ability to read, analyze, and interpret common scientific and technical journals,
financial reports, and legal, insurance documents and policies.
▪ Ability to respond to common inquiries or complaints from customers, regulatory
agencies, or members of the business community.
▪ Ability to effectively present information to top management, public groups, and/or
boards of directors.
Mathematical Skills:
▪ Ability to calculate figures and amounts such as discounts, interest, commissions,
proportions, percentages, area, circumference, and volume.
Reasoning Ability:
▪ Ability to solve practical problems and deal with a variety of concrete variables in
situations where only limited standardization exists.
▪ Ability to interpret a variety of instructions furnished in written, oral, diagram, or
schedule form.
Certificates, Licenses, Registrations:
▪ Colorado and/or California P&C Licenses required.
Intellectual Demands: The intellectual demands described here are representative of
those that must be met by an employee to successfully perform the essential functions
of this job. [Specialty] => [MaxSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 60000 ) [ContactName] => [ContactPhone] => [ContactEmail] => [DatePosted] => 2024-01-16T13:14:34 [City] => Aurora [State] => CO [PostalCode] => 80014 [Country] => [Status] => Closed [ContactId] => [MinSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 50000 ) [ShowOnWeb] => [PositionId] => EB-3281097237 [LastModified] => 2024-04-08T11:11:58 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Website_Category [FieldType] => NoAction [Values] => Array ( ) ) ) ) [128] => stdClass Object ( [JobId] => 175228299790928 [CompanyId] => 108030277817466 [CompanyName] => Southern General Agency [Industry] => [JobType] => FullTimeRegular [JobTitle] => Commercial Underwriter [DegreeRequired] => [JobDescription] =>
The ideal candidate excels at building relationships, servicing existing accounts, and creating new accounts. The right person is highly motivated, hard-working, goal-oriented, and a self-starter. If you are interested in a career that offers stability, advancement, and the opportunity to be a part of an organization that is forward-thinking and operates within a highly technical field, this is a great place to start your career.
We are a fast-growing and competitive Property and Casualty Managing General Agency seeking experienced Commercial Lines and Commercial Auto Underwriters in the South and Southeastern United States to deliver high-quality service to our clients.
Responsibilities:
- Develop and execute a marketing plan to drive new and renewal business.
- Evaluate, classify, and rate each risk to determine acceptability, coverage, and pricing.
- Provide clients with exemplary customer service.
- Maintain relationships with clients and carriers and serve as a point of contact.
- Service insurance policies by answering questions or requests from clients and carriers.
Qualifications:
- Experience in Property & Casualty Commercial Lines or P&C License preferred.
- Strong sales and marketing skills are a must.
- Computer skills required.
- Self-motivated, dependable, outgoing personality, excellent customer service skills. Able to work in a team environment with the ability to multi-task and to handle challenging priorities as needed.
Compensation:
- Competitive salary, incentive bonuses, and an excellent benefit package.
- Simple IRA with employer match.
- Paid time off (PTO) with paid holidays.
- Employer-paid continuing education.
- Many opportunities for career advancement.
This opportunity is designed for individuals who are ready to take their career to the next level within a dynamic and growing industry. Join us in our mission to provide outstanding service and value to our clients.
[Specialty] => [MaxSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 70000 ) [ContactName] => Jerry Mitchell [ContactPhone] => [ContactEmail] => jmitchell@southerngeneral.com [DatePosted] => 2024-02-07T14:28:11 [City] => Alexandria [State] => LA [PostalCode] => 71303 [Country] => [Status] => Closed [ContactId] => 987173331629853 [MinSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 50000 ) [ShowOnWeb] => [PositionId] => EB-2219655801 [LastModified] => 2024-04-08T11:10:45 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Website_Category [FieldType] => NoAction [Values] => Array ( [0] => Underwriting ) ) ) ) [129] => stdClass Object ( [JobId] => 182415074451839 [CompanyId] => 4220255759132 [CompanyName] => National American Insurance Company [Industry] => [JobType] => FullTimeRegular [JobTitle] => Loss Control Representative [DegreeRequired] => [JobDescription] =>Loss Control Representative
Our client is a Multi-line carrier and they are seeking a self-motivated safety professional.
This individual will be responsible for providing accident prevention service to clients. Overnight travel required. Experience should include the following: 5 years or more Insurance Company Loss Control experience, Safety degree and/or CSP, ARM or CRM, excellent written and oral communication skills, and knowledge of DOT, oil & gas, construction and OSHA. Excellent benefits available including paid leave, 401(k), profit sharing, group medical and life, section 125 and company car.
Daily duties:
• Provide highly sophisticated Loss Control and Risk Management consulting services to companies insureds.
• Conduct on-site review of insured Safety Operations including but not limited to: Safety Policies and Procedures, Driver Hiring Criteria, Driver Orientation, Driver Training, Maintenance of Equipment, and Record Keeping.
• Evaluate data gathered at on-site review and create Loss Control and Risk Management recommendations to assist the insured in controlling risks, losses, and costs.
• Develop metrics to document and track progress of improvement in the insured’s Safety Operations.
• Serve as a trainer/mentor to less experienced members of the department.
• Enhance Insurance Company’s leadership position in providing value added Risk Management services and resources to the insured.
Licensing/ Certification/ Education/ Degree Level:
• Four year college degree.
• Strong written and communication skills.
• Minimum of 5 years’ experience in Safety and Risk Management
Chief Financial Officer
Position Characteristics and Competencies:
Financial Mastery and Analytical Insight Innovative and Creative Thinking Exceptional Communication Skills Agile Decision-Making Proficient Delegation and Coordination Job Summary:
The Chief Financial Officer (CFO) will assume the role of a trusted financial advisor and strategic collaborator within the company's leadership team and board of directors. The CFO will be at the helm of enterprise-wide financial planning, forecasting, budgeting, and analysis initiatives. This role necessitates close collaboration with departmental leaders across the organization to facilitate the creation, execution, and monitoring of both immediate and long-term financial strategies, safeguarding the company's growth, performance, and enduring prosperity. The CFO will take the reins in overseeing and orchestrating activities within the realms of finance, accounting, and budgeting, ensuring that all financial and accounting operations adhere to internal controls and align with tribal, state, and federal regulations, as per Generally Accepted Accounting Principles, Governmental Accounting Standards, and Statutory Accounting Principles.
This job description does not encompass an exhaustive list of all responsibilities.
Job Responsibilities:
Lead the preparation of comprehensive financial statements, encompassing income statements, balance sheets, tax status, and annual budgeting. Exercise vigilant oversight over financial and accounting system controls and standards, guaranteeing the punctual delivery of financial and statistical reports. Offer sage counsel to the CEO, COO, and Board of Directors on issues pertaining to financial reporting, planning, practices, and growth. Supervise the company's holistic financial outcomes, spanning strategic planning, operational facets, investment portfolios, and cash management. Collaborate with the CEO and executives in coordinating planning efforts and setting priorities. Identify opportunities for expansion into new product domains. Generate timely and consistent financial reports, spanning monthly, quarterly, and annual cycles. Craft financial and tax strategies, and devise performance metrics congruent with the company's strategic objectives. Supervise fund investments and liaise with investment bankers to foster capital growth. Establish pivotal economic objectives and policies. Ensure the effectiveness of internal controls, drive process enhancements, and enforce compliance with accounting principles. Draft and scrutinize proformas and budgets. Assess progress reports to gauge the status of objectives. Contribute as an integral member of the executive management team. Conduct staff meetings to facilitate clear communication. Stay abreast of emerging technologies and principles. Safeguard strict confidentiality. Participate in cross-functional team enhancement projects. Perform any additional duties as assigned. Supervision of Others:
Directly manage a team of exempt and non-exempt personnel.
Minimum Qualifications:
Bachelor's degree in Business Administration (with a concentration in Accounting or Finance); a Master's degree in Accounting, Finance, or a related field is preferred. A minimum of ten years of experience in financial management. Five years of prior management experience. CPA or CMA certification preferred.
Familiarity with the company's operations and organizational structure. Comprehensive understanding of management principles in accounting, finance, insurance, and business administration. Proficiency in Generally Accepted Accounting Principles and Governmental Accounting Standards. In-depth knowledge of IT infrastructure requisites and practices. Ability to leverage automated accounting systems. Strong analytical and problem-solving capabilities. Exceptional communication skills. Detail-oriented with the autonomy to make independent decisions. Proficiency in computerized accounting software, office equipment, and other software applications. Working Conditions & Physical Demands:
Underwriting Specialist
Description
We are currently seeking an experienced Underwriting Specialist for our Southeast office in Georgia who will be responsible for acquisition & retention of profitable accounts. The successful candidate will be responsible for providing full quality underwriting services, managing pricing and underwriting of an assigned territory to meet company profit and retention objectives through sound underwriting principles, reflective of company policy, and developing strong relationships with key agency personnel. The Underwriting Specialist will serve as a technical resource with key responsibilities of mentoring and guiding underwriting teammates and development and delivery of underwriting training programs. Additional duties will involve providing support with QA, special projects, and other presentations. The position is located in our Lawrenceville, GA office with the opportunity of hybrid schedule or remote in our territory.
Qualifications
Experience
Required
* Bachelor’s degree or equivalent
* Ten or more years of commercial P&C multi-line underwriting experience with thorough knowledge of P&C insurance forms and rating rules
* Expert working knowledge of underwriting and loss control principles
* Excellent communication, interpersonal, organizational, and presentation skills
* Advanced analytical and problem solving skills, with the ability to manage and prioritize multiple projects
* Advanced knowledge of Microsoft Office Suite and other business-related software
* Knowledge of the Midwest agency force preferred
* Possession of, or actively pursuing, certification such as CPCU, CIC or other industry designations
* Valid driver's license and safe driving record required
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- Customer Focused
- Detailed Oriented
- Technical Knowledge and Skills
- Planning and Organizing
- Communication Skills (verbal and written)
- Analytical and Decision-making skills
- Negotiation and Interpersonal Skills
- Math Skills
Job Summary
The Senior Underwriter is responsible for risk evaluation, selection, pricing, and retention of new and existing business in accordance with company underwriting philosophy and individual level of authority. This individual also develops and maintains positive and professional relationships with broker partners, third party administrators or financial institutions. Requires demonstration of a high level of proficiency and knowledge in commercial, personal, worker’s compensation and auto lines of business.
This job description does not represent an inclusive list of all duties encompassed in this position.
Job Responsibilities
- Analyze, evaluate, select, qualify and price prospective commercial lines of business.
- Makes final determination on risk acceptability.
- Remains actively involved in account development and continuing service.
- Maintains relationships with brokers, third party administrators and policyholders.
- Attends meetings, seminars, and programs as necessary.
- Participates in management of the book of business.
- Provides trainings to clients on company products, processes and procedures as needed.
- Evaluates possibility of losses due to catastrophe or excessive insurance.
- Interviews prospective clients to obtain data about their financial resources and needs, the physical condition of the property to be insured, and to discuss any existing coverage.
- Examines insurance applications, conducts extra research, collects background information, and makes risk assessments.
- Negotiates with the customer regarding premium, coverage limits, coverages, and the terms and conditions of the proposed insurance policy.
- Underwrites various types of insurance policies for individuals, businesses, or equity pool members.
- Calculates premiums and establish payment method. Appropriately prices all new and renewal applications.
- Makes final determination, within company guidelines, on risk acceptability for new and renewal applications.
- Evaluates property, examining its general condition, type of construction, age, and other characteristics.
- Examines documents to determine degree of risk from such factors as applicant financial standing and value and condition of property.
- Performs administrative tasks, such as answering phones, maintaining records and handling policy renewals.
- Keeps abreast of new technologies and principles by conducting research, attending seminars, educational workshops, classes, and conferences; reviewing professional publications; establishing networks; participating in professional societies; conferring with representatives of contracting agencies and related organizations.
- Participates in cross-functional team training.
- Performs other duties as assigned.
Supervision of Others
N/A
Minimum Qualifications
- High School Diploma or GED required.
- Bachelor’s Degree in Business Administration, related field, or equivalent experience.
- A minimum of 5 years of underwriting experience in multiple lines (Property and casualty, Workers Compensation, etc.).
- Insurance Professional Designations (CIC, AU or AINS) preferred .
- Valid driver’s license.
- No felony, theft, or fraud convictions.
- Must be able to successfully pass a background investigation.
Additional Eligibility Requirements
- New employees must complete the Associate in Insurance (AINS) designation within six months from the end of the 90-day evaluation period to be eligible for advancement and incentive compensation.
- For continued employment, employees must complete an elective course and six hours of professional development within 12 months after the end of the 90-day evaluation period.
Knowledge/Skills/Abilities
- Strong written and oral communication skills.
- Advanced presentation skills.
- Advanced knowledge of property, auto, liability and workers compensation underwriting practices and underwriting techniques.
- Knowledge of property, auto, and liability insurance laws, policies, and regulations.
- Knowledge of applicable federal, state, tribal, and local laws, regulations, and requirements.
- Knowledge of commercial/residential construction codes and techniques.
- Knowledge or experience in public sector or pool underwriting preferred.
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
- Ability to work independently and meet timelines.
- Ability to create and edit written materials.
- Ability to collect and analyze data and prepare and present accurate reports and recommendations.
- Skill in providing excellent customer service.
- Ability to work as a team member in a structured working environment.
- Skill in operating business computers and office machines, including in a Windows environment, specifically Word, Excel, and presentation software (such as PowerPoint).
Working Conditions & Physical Demands
- Travel required 25% of time; COVID-19 vaccination preferred
- Typical business office setting with moderate noise level and outdoor settings with a high noise level.
- Non-office environment may be encountered for offsite presentations and support of company activities.
- Exposure to natural weather conditions and temperatures, various dusts, smoke and mists, and normal debris and hazards may occur while performing outdoor duties.
- Must be able to sit for work at a computer for more than 6 hours per day.
- Must be able to stand and walk for more than 4 hours per day when on client site.
- Must be able to use hands for dexterity of motion and reach with hands and arms. Extensive use of computer keyboards.
- Frequently required to talk and hear.
- Must have ability to occasionally lift 10+ lbs.
Workers Compensation Claims Adjuster
About the job
Company Description:
Our client is a Michigan based insurance company that has been providing workers' compensation insurance to employers throughout Michigan since 1976.
Role Description:
This is a full-time role for a Claims Adjuster. The Claims Adjuster will be responsible for handling the daily processing of insurance claims, including determining coverage, investigating claims, and adjusting and managing claims within a team. The Claims Adjuster will also be responsible for assisting insureds, cultivating good customer relations, and answering insured or claimant questions. This is an on-site role located in Novi, MI
Essential Duties:
- Investigate, adjust, and conclude workers' compensation claims in a timely manner.
- Assist insureds and cultivate good customer relations by performing the following duties:
. Examine policy to verify coverage
. Investigate cause of loss and document information in the file
. Obtain evidence if fraud or subrogation is involved
. Establish reserves and review current reserves for accuracy
. Review medical & investigative reports and apply finding to the claim
. Perform three point contact
. Apply benefits within scope of the Michigan workers' compensation act
. Prepares properly documented file for data entry and payment issuance
. Answer questions from insureds/claimants regarding the claims process
. Discuss claims above authority, and submits authority reporting to Vice President of Claims
. Performs other related duties as assigned or directed by the President or Vice President of Claims
. Actively pursues continuing education
Qualifications:
- Claims handling and insurance skills
- 3+ years of experience in workers' compensation claims adjusting
- Claims management skills - medical only and indemnity cases
- Excellent written and verbal communication skills
- Ability to work independently and in a team environment
- Ability to utilize multiple claims management software
- Insurance adjuster license is preferred
- Litigation experience is preferred
Benefits:
- Health, Dental, Vision, and Life Insurance
- 401k
- Paid Time Off
Are you ready to “Step Up” and join the best service organization in the insurance business?
We are looking for a results-oriented, experienced Commercial Lines Account Manager who is highly customer service focused and enjoys working in a fast-paced, professional environment. If you do a great job and are fully committed to being a great team player you will thrive
Prior Agency Experience required!
Job Responsibilities:
· Service all aspects of our clients’ insurance needs, usually in partnership with an Account Executive or Producer, from renewal preparation and marketing to policy administration
· Gather information from clients and prepare applications for submission to insurance carriers
· Prepare proposals and insurance summaries based on evaluation of client coverage needs
· Process new business, renewals, endorsements, cancellations and rewrites
· Explain insurance policies and coverages, suggest coverage enhancements, and resolve general customer inquiries
· Maintain accurate electronic client account records and adhere to agency procedures
· Nurture strong relationships with clients and insurance carrier representatives
Core Competencies:
- Exceptional aptitude for customer service
- Excellent time management skills and a sense of urgency
- Proven hands on experience with an in-depth understanding of Commercial Lines Coverages
- Minimum of 10 years of insurance agency experience in an Account Manager or similar role required
- Currently managing a commercial book valued between $2-3+M
- Experience providing heavy supporting assistance to a book of business
- Detail oriented with strong written and verbal communication skills
- Outstanding team player and collaborator
- In-depth technical knowledge of commercial lines coverages and exposures
- Property & casualty license preferred
- Proficiency with Microsoft Office and electronic database software preferred
- Upbeat attitude and problem solving skills; able to work on a 2 to 3 person team to provide outstanding service
Compensation and Benefits:
· Competitive compensation
· Full-time benefits package including medical, dental, life, disability, 401(k), vacation and sick time
· Healthy, positive culture
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Summary: To help accomplish the sales goals for Kraus-Anderson Insurance by providing unparalleled customer service by
exceeding each unique client request resulting in high levels of retention and additional sales through account rounding and crossselling. Guide and mentor Client Managers to ensure the achievement of greater results.
Essential Duties and Responsibilities:
1. Understand and actively work toward agency goals and strategies
2. Understand and actively round accounts by offering additional agency services
3. Oversee Insurance Program on assigned book of business
4. Coordinate and accomplish Client Objectives
5. Renewal Business Marketing, maintain market knowledge to actively address client needs
6. Works with other related agency staff, groups or outside entities to address client’s insurance issues in the areas of
experience modification, property ratings, property valuation, classifications and other ratings or underwriting variables.
7. Coordinates or refers clients regarding training, loss control, safety, claims, Human Resource, financial and other issues that
may have a bearing on the insurance program.
8. Complete additional projects as developed and assigned by your supervisor or management.
Core Competencies
• Leadership: Lead by example.
• Communication: Communicate clearly and dynamically.
• Interpersonal: Treat people with respect.
• Work: Deliver the highest levels of excellence.
• Time Management: Schedule your time productively.
• Technical: See IT Core Competencies
Qualifications/Work Environment/Physical Demands:
See Educational/Experience Chart
See Office Class A Work Environment/Physical Demands Chart
Employee Signature/Date Supervisor Signature/Date [Specialty] => [MaxSalary] => [ContactName] => Carrie Schoenwetter [ContactPhone] => (612) 851-0228 [ContactEmail] => carrie@howigotintoinsurance.com [DatePosted] => 2023-08-11T13:15:53 [City] => [State] => MN [PostalCode] => [Country] => [Status] => Filled [ContactId] => 507682797405151 [MinSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 85000 ) [ShowOnWeb] => [PositionId] => EB-1059593597 [LastModified] => 2024-03-18T11:11:54 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Website_Category [FieldType] => NoAction [Values] => Array ( ) ) ) ) [136] => stdClass Object ( [JobId] => 105941561441157 [CompanyId] => 928124128103527 [CompanyName] => NuLife Med [Industry] => [JobType] => FullTimeRegular [JobTitle] => Workers Comp & DME Claims Specialist [DegreeRequired] => [JobDescription] =>
Workers Compensation and Durable Medical Equipment Claims Specialist
Overview:
The workers compensation and DME claims specialist is a multi-function role. In this role you will be expected to submit requests for workers compensation authorizations and to work collaboratively with adjusters to ensure timely and accurate processing of claims. You will also submit DME claims for other lines of business within the organization.
Workers Compensation Responsibilities:
- Prepare and submit requests for authorization to workers compensation adjusters or third party administrators (TPA’s).
- Ensure all necessary documentation is included in authorization requests.
- Follow up with adjusters/TPA’s to expedite the authorization process.
- Collaborate closely with workers comp adjusters/TPA’s to facilitate the efficient handling of claims.
- Communicate effectively with adjusters/TPA’s to provide additional information or clarification on claims.
- Build and maintain positive relationships with workers comp adjusters/TPA’s.
- Maintain accurate records of all authorization and claim related communications.
- Generate reports on the status, progress, and final payment of claims for internal and external stakeholders.
- Stay informed about workers compensation laws and regulations.
- Ensure compliance with all relevant legal and industry standards in collaboration with adjusters/TPA’s.
- Other duties as required.
DME Claims Specialist Responsibilities:
- Prepare and submit claims for DME services to insurance providers.
- Verify and validate patient information, medical codes, and billing details.
- Review and reconcile billing documentation to ensure accuracy.
- Address discrepancies and missing information in collaboration with internal departments.
- Ensure compliance with billing regulations, coding guidelines and industry standards.
- Other duties as required.
Qualifications:
- Proven experience in workers compensation with a focus on submitting requests for authorization.
- Strong knowledge of workers compensation laws and regulations
- Established relationships with workers compensation adjusters/TPA’s.
- Familiarity with Medicare, Tricare, Veteran Administration, and insurance billing requirements.
- Strong attention to detail.
- Must possess demonstrated skills in problem analysis, project management, negotiation, conflict resolution and oral/written presentation.
- Proficient use of office desktop software programs.
Commercial Account Manager Job Description
General Responsibilities:
- Assist Producer in typing new applications
- Understand the accounts as to be able to deal with customer questions and concerns effectively
- Organize and facilitate renewal process
- Review renewal packets/applications for completeness, discuss findings with Producer prior to the meeting
- Go on appointments with Producers, as needed
- Make policy changes on commercial accounts
- Process and remarket accounts
- Gather necessary information for complete applications/enter such applications in the Agency Management System
- Submit Applications to company
- Quoting- (understand the premium rating procedures for varying policy types)
- RCT Valuations
- Certificate/Evidence requirements
- Binding
- Submit Claims
- Engage with customers, insurance brokers, and insurance companies to provide expert information, resolve inquiries and issues, and ensure top-tier service through phone and email interactions.
- Actively communicate and collaborate with team members and managers to maintain efficient workflow and high-quality service delivery.
- Proactively conduct outbound calls to insurance brokers for account reviews, following up on quoted financing interests and understanding their needs and preferences.
- Liaise with insurance companies to gather necessary account information, ensuring accuracy and completeness of data.
- Maintain and update customer records with precision, reflecting all interactions and transactions.
- Expertly navigate and assist customers with internal and external proprietary software, providing solutions for common technical issues.
- Contribute to team efforts by supporting colleagues and managers in various capacities, adapting to emerging tasks and needs.
- Gain a comprehensive understanding of the interplay between the insurance industry and premium finance sector.
- Foster and maintain robust relationships with general agencies and insurance carriers, streamlining the loan management process.
- Apply keen judgment and expertise in underwriting a range of premium finance loans, including commercial, personal, and assigned risk loans.
Qualifications:
- Strong verbal and written communication skills, capable of engaging effectively with diverse stakeholders.
- Experience in customer service, demonstrating a track record of successful client interactions.
- Proficiency in Microsoft Windows, Word, Excel, and email.
- A proactive approach with excellent prioritization skills to manage varied responsibilities efficiently.
- Exceptional ability to build and maintain client relationships, underpinned by superior customer service skills.
- A foundational understanding of accounting principles is advantageous.
- Bilingual in English and Spanish
If you want to be a part of a growing independent insurance agency in the Pacific Northwest, join us! We are proud
to have a culture of professionalism, team work, and a fun work environment that allows you to learn, grow, and more
importantly enjoy what you do. Our ideal candidate must provide superior service to our clients by promptly
responding to their inquiries and addressing their individual needs and preferences.
We are thankful not be part of “Corporate America”. Unlike “Corporate America”, we do not make decisions solely
based on revenues. Rather, as a locally owned independent agency we operate with our employees and clients
coming first and foremost. We believe our employees are our greatest asset. With that in mind, we have an open-door policy, friendly atmosphere and have fun!
Commercial Lines Insurance Account Manager Responsibilities Include:
• Support sales staff in new business generation
• Contribute with assessing the needs of our current and prospective clients
• Complete ACORD applications and bind coverage
• Select the most appropriate carrier that matches our client’s needs
• Insurance company on-line rating
• Policy review and delivery
• Policy Billing
• Service the needs of clients with claims, changes, answering coverage questions, and developing a positive
working relationship with your assigned clients
Commercial Lines Insurance Account Manager Requirements:
• Must possess current Oregon Property and Casualty Insurance License
• Experience with independent insurance agency operations preferred
• Experience with nonprofit groups preferred
• Looking for deep knowledge in the commercial lines of insurance, servicing accounts with premiums ranging
from $1K to $50K+
o Accurate and efficient administration
• Experienced and proficient Excel and Microsoft Office suite skills required
o Knowledge of AMS360 is a big plus
• Knowledgeable on insurance company on-line rating systems
• Excellent written or verbal communication skills
Commercial Lines Insurance Account Manager Benefits:
• Excellent benefits package includes:
o Health/Rx
o Dental, Life, Short Term and Long-Term Disability
o 401k with employer match
o PTO
o Personal fitness program reimbursement
o Costco membership
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Position Characteristics and Competencies:
- Financial expertise and analytical thinking
- Creative mindset and innovative
- Excellent communicator
- Agile and adaptable in decision making
- Effective at delegation and coordinating support
Job Summary:
The Chief Financial Officer (CFO) will serve as a trusted financial advisor and strategic partner to the company's leadership team and board of directors. The CFO will lead enterprise-wide processes for financial planning, forecasting, budgeting, and analysis. This role requires working with functional leaders across the organization to support the development, implementation, and monitoring of both short-term and long-term financial strategies, ensuring the company's growth, performance, and continued success. The CFO is responsible for leadership and coordination in the finance, accounting, IT, and budgeting departments, ensuring that all accounting and financial operations adhere to internal controls and meet tribal, state, and federal regulations in accordance with Generally Accepted Accounting Principles, Governmental Accounting Standards, and Statutory Accounting Principles.
This job description does not represent an exhaustive list of all responsibilities.
Job Responsibilities:
- Direct the preparation of financial statements, including income statements, balance sheets, tax status, and annual budgeting.
- Oversee financial and accounting system controls and standards, ensuring timely financial and statistical reports.
- Advise the CEO, COO, and Board of Directors on financial reporting, planning, practices, and growth.
- Oversee the company's overall financial results, including strategic planning, operations, investment portfolios, and cash management.
- Coordinate planning and establish priorities alongside the CEO and executives.
- Identify opportunities for new product expansion.
- Produce timely and consistent financial reports, including monthly, quarterly, and annual reports.
- Develop financial, tax strategies, and performance measures in line with company's strategic goals.
- Oversee fund investment and collaborate with investment bankers for capital growth.
- Build and maintain relationships with financial institutions, auditors, and the investment community.
- Establish major economic objectives and policies.
- Ensure internal controls efficiency, process improvements, and compliance with accounting principles.
- Prepare and review proformas and budgets.
- Review progress reports to determine objectives' status.
- Act as the 401(k) administrator.
- Assist operational management and prepare financial reports and analysis.
- Supervise Finance Director, IT Manager, and HR.
- Contribute as a member of the executive management team.
- Host staff meetings for clear communication.
- Stay updated on new technologies and principles.
- Ensure strict confidentiality.
- Participate in cross-functional team improvement projects.
- Perform other duties as assigned.
Supervision of Others:
Directly supervises a team of exempt and non-exempt personnel.
Minimum Qualifications:
- Bachelor's in Business Administration (Accounting or Finance); Master’s in Accounting, Finance, or related field is preferred.
- Minimum of seven years of experience in financial management.
- Five years of management experience.
- HR and IT experience preferred.
- CPA or CMA preferred.
- Valid driver’s license; must be insurable.
- No felony, theft, or fraud convictions.
- Successful background investigation is required.
Additional Eligibility Requirements:
- New employees must achieve the Associate in Insurance (AINS) designation within six months post the 90-day evaluation.
- Continued employment requires an elective course and six hours of professional development within 12 months post the 90-day evaluation.
Knowledge/Skills/Abilities:
- Knowledge of the company's functions and structure.
- Familiarity with management principles in accounting, finance, insurance, and business administration.
- Understanding of Generally Accepted Accounting Principles and Governmental Accounting Standards.
- Knowledge of IT infrastructure needs and practices.
- Ability to utilize automated accounting systems.
- Analytical and problem-solving skills.
- Strong communication skills.
- Detail-oriented with independent decision-making abilities.
- Proficiency in computerized accounting software, office equipment, and other software.
Working Conditions & Physical Demands:
- 40%-50% travel required; COVID-19 vaccination preferred.
- Typical office environment; occasional offsite work.
- Ability to sit for extended periods.
- Ability to lift up to 20+ lbs.
Physical Exam:
Employees must pass an annual physical exam confirming their capability to perform the described physical demands.
[Specialty] => [MaxSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 254000 ) [ContactName] => Winter Johnson [ContactPhone] => [ContactEmail] => wjohnson@amerind.com [DatePosted] => 2023-10-30T10:48:14 [City] => Albuquerque [State] => NM [PostalCode] => 87004 [Country] => [Status] => Closed [ContactId] => 180753999056016 [MinSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 159000 ) [ShowOnWeb] => [PositionId] => EB-2537395113 [LastModified] => 2024-02-12T11:30:18 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Website_Category [FieldType] => NoAction [Values] => Array ( [0] => Accounting ) ) ) ) [142] => stdClass Object ( [JobId] => 127998273591420 [CompanyId] => 162851724128406 [CompanyName] => Global Insurance Agency [Industry] => [JobType] => FullTimeRegular [JobTitle] => Yacht Underwriter [DegreeRequired] => [JobDescription] =>Job Title: Yacht Underwriter
Available Locations: Austin, Texas / San Antonio, Texas / Mexico City, Mexico
Employment Type: Full-Time
About Client: Our client is a leading provider of insurance solutions, committed to delivering exceptional service and tailored coverage. their team is dedicated to meeting the unique needs of their clients, and they are seeking a skilled and motivated Yacht Underwriter to join their growing organization.
Job Description: As a Yacht Underwriter you will play a pivotal role in underwriting yacht and watercraft insurance policies. You will be responsible for evaluating risk, determining coverage, and ensuring that our clients receive comprehensive and tailored insurance solutions. This role also involves building and maintaining strong relationships with brokers while delivering exceptional customer service.
Responsibilities:
- Underwrite yacht and watercraft insurance policies, assessing risks and determining appropriate coverage.
- Collaborate with brokers to understand their needs and provide customized insurance solutions.
- Build and maintain strong relationships with brokers to enhance overall customer satisfaction and retention.
- Ensure accuracy and attention to detail in policy documentation and underwriting processes.
- Work independently and as part of a team to manage multiple priorities and deadlines effectively.
- Utilize strong analytical and quantitative skills to evaluate risk factors and make informed underwriting decisions.
- Provide excellent customer service throughout the underwriting process and address client inquiries promptly.
Qualifications:
- Bachelor’s degree in finance, Business, or Risk Management field.
- Minimum of 1 year of underwriting experience, with a proven track record in yacht or watercraft insurance underwriting.
- Strong analytical and quantitative skills, demonstrating the ability to evaluate risk and determine coverage.
- Excellent communication and customer service skills.
- Ability to work independently and collaboratively within a team.
- Proficient in Microsoft Office Suite, with the ability to learn new software programs.
- Ability to manage multiple priorities and deadlines effectively.
- Strong attention to detail and accuracy in underwriting processes.
- Designations such as Chartered Property Casualty Underwriter (CPCU) and Certified Insurance Counselor (CIC) are a plus.
Our Client is a leading risk management provider headquartered in San Antonio. Since 1987, we have been dedicated to delivering innovative products and services that cater to the diverse needs of our clients, spanning families and businesses nationwide. Committed to safeguarding our clients' interests in premiums, claims, and product quality, we prioritize customer service as our core mission.
Role: Senior Marine Claims Manager
Role Description: Client is seeking an experienced Yacht Insurance Claims Manager for a full-time on-site role at one of their offices in San Antonio, Austin, or Mexico City. The Claims Manager will play a crucial role in handling and managing yacht insurance claims. This involves utilizing analytical skills to review and assess claims, collaborating with adjustors to ensure accurate settlements, and maintaining regular communication with clients and brokers regarding claim status.
Responsibilities:
- Handle and manage yacht insurance claims, ensuring accuracy and adherence to policy terms.
- Utilize strong analytical skills to review and assess claims, demonstrating familiarity with yacht insurance policy wording and industry nuances.
- Collaborate with adjustors to facilitate accurate and timely claim settlements.
- Communicate regularly with clients and brokers, providing updates on claim status and addressing inquiries.
- Maintain a deep understanding of insurance underwriting practices, industry trends, and relevant laws and regulations.
- Work collaboratively in a team environment to enhance claims handling efficiency.
- Demonstrate excellent written and verbal communication skills in all interactions.
- Ensure organizational efficiency and attention to detail in claims management processes.
- Build and maintain relationships with adjustors to facilitate effective claims resolution.
- Manage multiple priorities and deadlines independently and as part of a team.
Qualifications:
- Bachelor's degree in Business Administration, Risk Management, Insurance, or a related field.
- Minimum 1 year of claim handling experience, with a proven track record in yacht or watercraft insurance claim handling.
- Strong analytical skills and familiarity with yacht insurance policy wording and industry nuances.
- Experience and understanding of insurance underwriting practices.
- Excellent written and verbal communication skills.
- Ability to work well in a team environment.
- Good organizational skills and attention to detail.
- Certifications in Claims Management or Risk Management preferred.
- Familiarity with relevant laws and regulations.
- Proficient in Microsoft Office Suite, with the ability to learn new software programs.
- Ability to build and maintain relationships with adjustors.
- Designations such as Chartered Property Casualty Underwriter (CPCU) and Certified Insurance Counselor (CIC) are a plus.
This opportunity is for those ready to lead a team of marine insurance professionals. As President and Board Member, you will be responsible for shaping the company's future. Your role involves directing all aspects of underwriting and claims activity, particularly focusing on complex or high-value claims. We are looking for an entrepreneurial leader to steer us through strategic development, revenue growth, and regulatory compliance.
Job Scope
In this leadership position, you'll manage a team of 13 industry professionals, overseeing all aspects of regulatory compliance and the company's profit and loss. Responsibilities include developing and managing the departmental budget to ensure strong financial outcomes.
Principal Duties and Responsibilities
Key responsibilities include directing, controlling, and coordinating underwriting, reinsurance, and claims administration for marine cargo insurance offerings. You'll also be structuring, implementing, and modifying programs to enhance efficiency and profitability. You will establish standards and objectives for staffing, training, and development of Underwriting Producers and Property Loss Adjusters, and develop policies and procedures to improve the insurance underwriting profit margin and streamline claims processing. Overseeing the investment portfolio and ensuring compliance with the Investment Policy Statement is also a crucial part of the role. Additionally, you will ensure compliance with all applicable insurance laws and regulations and act as a liaison with state insurance departments and the industry community.
Skills, Knowledge, and Abilities
The ideal candidate should possess:
- Expertise in rate setting, commodity analysis, volume assessment, and reinsurance. Familiarity with cargo handling, claims procedures, and legal liabilities related to insurance and ocean carriers is essential.
- Strong computer operation skills in a Windows environment.
- Exceptional organizational and planning skills, focused on problem diagnosis and decision-making.
- Excellent communication skills, both written and verbal.
- Ability to negotiate and resolve claims effectively.
- Analytical skills for assessing business operations and trading patterns.
- Multitasking ability with minimal supervision.
- Fiduciary responsibility towards the company, customers, or agencies.
Minimum Education, Certification, Experience, and Physical Requirements
Education: Bachelor's Degree in Business Administration, Finance, or a related field.
Experience: Ten years of experience in managing marine underwriting and claims adjustment activity.
License: Valid Local Driver's License; Valid Passport;
This opportunity is for those ready to lead a team of marine insurance professionals. As President and Board Member, you will be responsible for shaping the company's future. Your role involves directing all aspects of underwriting and claims activity, particularly focusing on complex or high-value claims. We are looking for an entrepreneurial leader to steer us through strategic development, revenue growth, and regulatory compliance.
Job Scope
In this leadership position, you'll manage a team of 13 industry professionals, overseeing all aspects of regulatory compliance and the company's profit and loss. Responsibilities include developing and managing the departmental budget to ensure strong financial outcomes.
Principal Duties and Responsibilities
Key responsibilities include directing, controlling, and coordinating underwriting, reinsurance, and claims administration for marine cargo insurance offerings. You'll also be structuring, implementing, and modifying programs to enhance efficiency and profitability. You will establish standards and objectives for staffing, training, and development of Underwriting Producers and Property Loss Adjusters, and develop policies and procedures to improve the insurance underwriting profit margin and streamline claims processing. Overseeing the investment portfolio and ensuring compliance with the Investment Policy Statement is also a crucial part of the role. Additionally, you will ensure compliance with all applicable insurance laws and regulations and act as a liaison with state insurance departments and the industry community.
Skills, Knowledge, and Abilities
The ideal candidate should possess:
- Expertise in rate setting, commodity analysis, volume assessment, and reinsurance. Familiarity with cargo handling, claims procedures, and legal liabilities related to insurance and ocean carriers is essential.
- Strong computer operation skills in a Windows environment.
- Exceptional organizational and planning skills, focused on problem diagnosis and decision-making.
- Excellent communication skills, both written and verbal.
- Ability to negotiate and resolve claims effectively.
- Analytical skills for assessing business operations and trading patterns.
- Multitasking ability with minimal supervision.
- Fiduciary responsibility towards the company, customers, or agencies.
Minimum Education, Certification, Experience, and Physical Requirements
Education: Bachelor's Degree in Business Administration, Finance, or a related field.
Experience: Ten years of experience in managing marine underwriting and claims adjustment activity.
License: Valid Local Driver's License; Valid Passport; Valid 2-20 Property & Casualty License.
Travel: Up to 30% travel to various business locations.
Physical: Office environment with some physical requirements and occasional travel exposures.
Language: Proficiency in English.
Travel: Up to 30% travel to various business locations.
Physical: Office environment with some physical requirements and occasional travel exposures.
Language: Proficiency in English.
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What We'll Bring to the Table:
- Friendly, dynamic work environment – Includes certification as a Great Place to Work® (three years in a row!) along with Climate Neutral Status
- Competitive salary including merit-based bonus plan
- Flexible Work Program
- Clear opportunities for career progression
- Company-funded professional educational program
- Generous benefits including:
- Medical, dental, and vision insurance
- Company-paid life insurance
- 401K with matching Company contributions
- PTO
- Community Support Program including VTO and donations with Company match
- Employee Recognition Program
- Visible management commitment to our company core values of: Diversity & Inclusion, Environmental, Community and Employee Wellbeing, Excellent Work Product, Innovation, Integrity and Superior Customer Experience
What You'll be Doing:
- Preparing product pricing
- Performing competitor research
- Preparing benchmarking analyses
- Performing rate filing support
- Working on miscellaneous projects for all accident and health lines of business
- Supporting self-insured clients with analysis of benefits, stop loss coverage, budget rate setting and claim reserving
What You'll Bring to the Table:
- BS/BA degree from an accredited university
- One (1) to three (3) years working in the Accident & Health industry
- General understanding of standard industry Supplemental Health coverage types such as Hospital Indemnity, Accident, Critical Illness, etc.
- Strong quantitative skills
- One (1) to three (3) Actuarial Exams
- Ability to think creatively/imaginatively
- Ability to manage multiple priorities/projects with deadlines
- Proficiency in Microsoft Excel, Word and Access.
- Strong oral and written communication skills
Our mission as an actuarial and insurance operations consulting firm is to provide extraordinary value to our clients by offering innovative and unique solutions to complex challenges they face while providing a positive and motivating work environment for our employees that respects diversity and recognizes ingenuity and hard work.
Job Title: Director VP of Commercial Lines or Executive Director Commercial Lines
Company Overview: Our client company is composed of 60 skilled licensed agents, is devoted to ensuring excellent client care and expertise in the insurance industry.
Job Description: As the Director, you will lead a dynamic team of eight, 6 experienced account managers, 2 in training account manager and with the expectation of team growth.
Primary Responsibilities:
- Champion the company's core values.
- Lead and Manager all account managers in their renewal and new business accounts
- Manage the New Business process, including policy review, planning, loss analysis, and program design.
- Manage the renewal process for all existing accounts, including policy review, planning, loss analysis, and program design.
- Maintain comprehensive knowledge of clients’ business operations and needs.
- Lead the client renewal process, including policy and coverage analysis.
- Organize and conduct pivotal meetings with both commercial teams of large commercial and small/mid-level.
- Develop marketing strategies and negotiate with underwriters for proposal content.
- Pursue ongoing professional development and industry knowledge.
- Foster and maintain relationships with carriers.
- Lead large/complex client accounts and support producers in new business acquisition.
- Align insurance programs with clients' risk management goals and business philosophy.
- Build strong, long-term client partnerships.
Benefits Overview:
- Competitive salary package.
- Comprehensive health, dental, and vision insurance.
- Retirement savings plan with company matching.
- Generous vacation and paid time-off policies.
- Opportunities for professional development and continuing education.
- Flexible working arrangements to support work-life balance.
- Performance-based bonuses and incentives.
- Employee wellness programs and initiatives.
- Access to state-of-the-art technology and tools for efficient workflow.
Company Commitment: Our client is dedicated to delivering the highest level of service and coverage, educating clients on optimal insurance options, and providing a personalized policy management experience. They leverage their extensive network of top-rated companies to ensure clients receive the best insurance solutions tailored to their needs.
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Responsibilities
Engage with customers, insurance brokers, and insurance companies to provide expert information, resolve inquiries and issues, and ensure top-tier service through phone and email interactions.
Actively communicate and collaborate with team members and managers to maintain efficient workflow and high-quality service delivery.
Proactively conduct outbound calls to insurance brokers for account reviews, following up on quoted financing interests and understanding their needs and preferences.
Liaise with insurance companies to gather necessary account information, ensuring accuracy and completeness of data.
Maintain and update customer records with precision, reflecting all interactions and transactions.
Expertly navigate and assist customers with internal and external proprietary software, providing solutions for common technical issues.
Contribute to team efforts by supporting colleagues and managers in various capacities, adapting to emerging tasks and needs.
Gain a comprehensive understanding of the interplay between the insurance industry and premium finance sector.
Foster and maintain robust relationships with general agencies and insurance carriers, streamlining the loan management process.
Apply keen judgment and expertise in underwriting a range of premium finance loans, including commercial, personal, and assigned risk loans.
Qualifications:
Strong verbal and written communication skills, capable of engaging effectively with diverse stakeholders.
Experience in customer service, demonstrating a track record of successful client interactions.
Proficiency in Microsoft Windows, Word, Excel, and email.
A proactive approach with excellent prioritization skills to manage varied responsibilities efficiently.
Exceptional ability to build and maintain client relationships, underpinned by superior customer service skills.
A foundational understanding of accounting principles is advantageous.
Bilingual in English and Spanish
[Specialty] => [MaxSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 110000 ) [ContactName] => Jeremy Bemak [ContactPhone] => [ContactEmail] => jeremy@preminsco.com [DatePosted] => 2023-04-18T15:17:19 [City] => Brooklyn [State] => NY [PostalCode] => 11230 [Country] => [Status] => Filled [ContactId] => 502581188297337 [MinSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 80000 ) [ShowOnWeb] => [PositionId] => EB-3972789325 [LastModified] => 2024-01-05T08:40:52 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Website_Category [FieldType] => NoAction [Values] => Array ( [0] => Customer Service ) ) ) ) [148] => stdClass Object ( [JobId] => 210135341998805 [CompanyId] => 135547961019461 [CompanyName] => Premins Company [Industry] => [JobType] => FullTimeRegular [JobTitle] => Office Manager &Equipment Maintenance Coordinator [DegreeRequired] => [JobDescription] =>With over 50 years of rich history, our client is an established insurance entity based in Brooklyn, New York. They are committed to delivering top-notch insurance services and are currently seeking a multifaceted Office Manager & Equipment Maintenance Coordinator to join their team. This role is crucial for ensuring the smooth operation of our office and managing various aspects of our daily activities.
Job Description:
In the role of Office Manager/Purchasing Professional, you will be instrumental in maintaining the efficiency of our office, overseeing essential office functions, procurement activities, and light repairing and upkeep of office machines such as Pitney Bowes, Quadient Folding Machine, HP Printers, and Savin Ricoh Printers.
Key Responsibilities:
- Purchasing and Inventory Management:
- Manage the ordering of office supplies and maintain inventory.
- Coordinate the procurement of necessary equipment and supplies.
- Office Management:
- Serve as the primary contact for resolving office-related issues.
- Maintain the mailroom, including handling incoming and outgoing mail.
- Ensure the office is well-organized and operates efficiently.
- Perform light repair and maintenance of office machines like Pitney Bowes, Quadient Folding Machine, HP Printers, and Savin Ricoh Printers.
- Finance and Database Management:
- Oversee finance agreements and documentation.
- Scan and input financial data into our database.
- Data entry for new finance agreements.
Qualifications:
- Previous experience in purchasing, inventory management, or a related field.
- Strong organizational and problem-solving skills.
- Ability to manage multiple tasks and prioritize effectively.
- Detail-oriented with a commitment to maintaining an organized workspace.
- Proficient in database management and basic financial operations.
- Excellent communication and interpersonal abilities.
- Experience or familiarity with light repair and upkeep of office machinery.
This is a dynamic claims management and leadership position that reports directly to the Head of the Liability Division and/or VP. This position is multifaceted and includes the following primary areas of focus:
Culture – every member of the Intercare team is responsible for nurturing and promoting a healthy culture. Our culture is the most important element of our success. Intercare’s culture is defined by our Core Values:
INTEGRITY: Reinforces our commitment to Transparency
COLLABORATION: Strengthens our passion for Customer Service
ACCOUNTABILITY: Supports our actions
RESPECT: Inspires us to do the right thing
EXCELLENCE: Drives our outcomes
Claim & Account Management –this leader will be directly responsible for claim and account management. Expectations regarding account management are best described by our mission:
Mission: To be the leading third party administrator offering professional and technological resources through pro-active and aggressive claims and managed care solutions in support of our clients’ objectives. Innovative processes and state-of-the-art technology support our people. Exceptional individuals provide the human element needed to deliver excellent service and drive excellent outcomes.
Operations – the leader works closely with the EVP, VP, other managers and supervisors to run the Liability Division. This includes the responsibilities of day-to-day operations such as education, training, internal and external meetings, contract negotiations and renewals, internal and external audits, ensuring compliance with national statutory and regulatory requirements for claims management, strategic planning, and drafting or revising policies, procedures, best practices, forms and client instruction guidelines.
Marketing & Growth – the leader works closely with every member of the Intercare team to carry out our vision to promote growth:
Vision: To be recognized as the most trusted and innovative partner in providing Claims and Managed Care solutions that are tailored to the specific needs of our clients.
The leader works with the Business Development Team, Client Services Team and Division Heads to develop new business. This includes national networking, preparing submissions for national public speaking events, national public speaking on behalf of Intercare, development of white papers and articles for national trade-related periodicals, attendance at national conferences, responding to written RFPs and participating in oral presentations in response to RFPs.
Essential Duties and Responsibilities:
Culture
- Maintain culture of positivity, respect, supportiveness, collaboration, patience, accountability and excellence.
- Assist with team building ideas and events.
- Identify and acknowledge acts of exceptional service and kindness through group emails, On-The-Spot Awards and Employee of the Quarter Awards.
- Lead by example and through service.
Claim & Account Management
- In accordance with applicable statutes and in keeping with company rules, regulations, client guidelines and established performance objectives is responsible for effectively managing to conclusion an assigned inventory of claim files that may include cases of extreme complexity or with unique or unusual issues.
- Establish prompt contact on all new losses within 24 hours of receipt of the claim to include the insured, claimant, or claimant representative to document relevant facts surrounding the incident itself as well to obtain information relevant to analysis of liability and damages.
- Promptly and timely report all matters to the appropriate carriers and reinsurers, and provider appropriate updates to such carriers.
- Thoroughly and accurately evaluate coverage on a timely basis, document coverage analysis, identify coverage issues and draft appropriate coverage letters.
- Thoroughly and accurately investigate all claims and document ongoing case facts and relevant information necessary for establishing liability and damages, perform and document ongoing analysis and evaluation and document what is being done to move the case toward closure.
- Direct, manage, and control the litigation process for assigned programs.
- Assure that all assigned claims are maintained on an active 30 to 90-day diary and have an up to date plan of action outlining activities and actions anticipated for ultimately resolving the claim.
- Obtain consultant and/or expert reviews for early evaluation.
- Aggressively pursue contribution on multiple defendant cases or where provided by employment or independent contractor agreements and apportionment when there is shared liability.
- Assure that the claim file is handled in accordance with applicable statutes as well as in-force service contracts, client instructions and company guidelines.
- Establish, monitor, and adjust claim reserves in strict accordance with assigned authority levels and client claim handling instructions.
- Exhibit and maintain a courteous and helpful attitude and project a professional image on behalf of the company.
- Respond to telephone messages and inquiries within 24 hours of receipt and to written inquiries within one week of receipt.
- Travel for mediations, arbitration, trials and/or client meetings.
- Requires a working knowledge of medical and dental terminology and various jurisdictional issues.
- Handle other duties and tasks as deemed appropriate by the Supervisor or Manager
- Provide subject matter expertise and guidance with regard to general, auto, professional, dental and medical benefits liability claims.
- Prepare for and facilitate internal and external claim and program audits.
- Ensure that quality measures are met/exceeded.
- Ensure compliance with client contracts, service guidelines and expectations.
- Identify and implement opportunities for expanded client services.
- Provide exceptional customer service, address client concerns and ensure client satisfaction.
- Engage in problem solving and develop solutions relating to claims, client relationships, staffing, workflow, and/or reporting.
- Prepare annual Stewardship Reporting for clients and company management.
- Prepare for and participate in client claim meetings. Such meetings may be remote or in person and may be weekly, bimonthly, monthly, quarterly and/or annually.
- Maintain proper licensure.
Operations
- Maintain culture of positivity, respect, supportiveness, collaboration, patience, accountability and excellence.
- Assist in leading monthly Roundtable meetings.
- Assist with revising and developing division policies, procedures and forms to ensure compliance with industry best practices.
- Develop and present training and educational programs for colleagues and clients.
- Dedicated resource for the liability claims team regarding complex coverage matters and/or legal issues that may arise with specific claims or in general with their clients and programs.
- Development and strengthening of meaningful relationships with key customers to facilitate a collaborative, long term, mutually beneficial agreement.
- Assist with contract renewal and negotiations on programs directly managed.
Marketing & Growth
- Maintain the mindset that everyone is a potential client.
- Actively and consistently network on a national level with colleagues, clients, risk managers, prospects, brokers, captive managers, investors and other service providers to cultivate new business.
- Attend national conferences and network on behalf of Intercare to cultivate new business.
- Prepare and participate in submissions for national speaking opportunities.
- Participate in national speaking engagements.
- Work with the Business Development Team, Client Services Team and Division Heads to develop new business.
- Develop white papers and articles for publication in national trade related periodicals
- Assist with responding to written requests for proposals (“RFPs”).
- Participate in oral presentations in response to RFPs.
Competency:
To perform the job successfully, an individual should demonstrate the following competencies:
- An open mind, an eagerness to learn, a positive attitude and healthy curiosity.
- Strong communication skills including being open and respectful of everyone, regardless of their position or role in the world.
- Flexibility and the ability to adapt to change quickly. This includes the ability to switch gears efficiently between various program needs and client and colleague personalities numerous times throughout the day.
- Problem solving, change and conflict management including being able to develop workable implementation plans and recommendations, communicating changes effectively, building commitment and overcoming resistance, and preparing and supporting those affected by change and conflict.
- Leadership by example and service, including instilling and exhibiting confidence in yourself and others, inspiring and motivating others to perform well, ethically and positively influencing the actions and opinions of others, inspiring respect and trust, accepting and growing from the feedback from others, providing vision and inspiration to all colleagues, providing appropriate recognition to others, displaying passion and optimism, mobilizing others to fulfill the vision, accepts responsibility and accountability.
- Exceptional customer service including always going above and beyond for clients, searching for ways to expand our services for each client, soliciting client feedback to improve service, promptly responding to all client needs and requests and ensuring compliance with client contracts and service instructions. Responds to requests for service and assistance. Meets commitments.
- Strong business acumen including being well spoken, displaying poise, presenting yourself and Intercare with a measured balance of confidence and humility, taking initiative, sparking innovation, understanding the business implications of decisions, displaying orientation to profitability, demonstrating knowledge of the market and competition, and aligning work with strategic goals.
- Discipline in all aspects of the position with a focus on accuracy, thoroughness and constant desire for improvement.
- Project management skills, including developing project plans, coordinating projects, staying/keeping on task, communicating changes and progress, and completing projects on time and budget.
Qualification Requirements:
To perform this job successfully, an individual must, at a minimum, be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
Juris Doctorate (JD) or Bachelor’s Degree is preferred.
Minimum of ten years’ experience managing liability claims and/or defending liability lawsuits (professional, products, EPLI, general, auto, property, medical benefits) is required. Specific experience and knowledge of national claims management rules and regulations for liability claims management (professional, products, EPLI, general, auto, property, and medical benefits) is essential.
Experience with governmental and/or public entity claims and risk management is preferred.
Language Skills:
Ability to read, analyze, and interpret insurance policies, statutes, legal opinions, general business periodicals, professional journals, technical procedures, and governmental regulations. Ability to write complex coverage letters, reports, business correspondence, procedure manuals, and correspondence to clients, colleagues and industry peers. Ability to effectively present information, both verbally and written, and respond to questions from groups of managers, clients, customers, and the general public. Fluent spoken and written English is required.
Math Skills:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability:
This position requires strong problem solving and analytical skills. It requires the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. It requires the ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills:
To perform this job successfully, an individual must be proficient with Word, Excel, Outlook, PowerPoint, RMIS software, RingCentral, Zoom, TEAMS, WebEx, GoToMeeting and other tele-video conferencing software and apps.
Certificates and Licenses:
Home state adjuster and/or law licensure are strongly preferred and will be required if hired.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this Job, the employee is regularly required to sit.
- The employee is frequently required to use hands to finger, handle, feel, type, collate, file, or lift.
- The employee is required to stand and walk.
- Some lifting may exceed 10 pounds such as luggage, collateral company materials or claim files.
- The employee is required to travel by vehicle, airplane, subway and train.
- The employee is required to spend nights at hotels for out of town travel.
General Summary: This position is responsible for the profitable growth of an assigned book of Healthcare Professional and General Liability business utilizing underwriting policies, guidelines, rating manual rules and insurance laws and regulations. The Underwriting Account Manager will have a thorough understanding of company strategies and appetites and will use internal and external data to make appropriate individual and portfolio risk decisions.
Essential Duties & Responsibilities:
- Underwrite accounts for the Healthcare Facilities Underwriting within the scope of assigned underwriting authority.
- Reviews applications and financial requirements to determine acceptability of risk in accordance with company guidelines and standards.
- Understands pricing components and rating methodology as well as use of the predictive modeling tools; prices risk based on financial and competitive analysis.
- Uses all appropriate underwriting tools disciplines and knowledge of strategies to ensure underwriting guidelines are followed.
- Strong ability to identify, analyze and solve problems as well as the ability to manage and prioritize multiple concurrent projects.
- Review and prepare quotation proposals on submission and renewing accounts for both Healthcare Professional and General Liability.
- Demonstrates technical underwriting skills through strategic, thorough account reviews and file documentation.
- Keeps current on state/territory issues, regulations, and trends.
- Manages assigned portfolio to achieve gross written premium, profitability, rate, retention, product mix, new business and portfolio management goals
- Demonstrates in-depth knowledge of company products and appetite.
- Process various policy endorsements and policy issuance.
- Produce analysis and reports on an as need basis as required.
- Assist with claims coverage verification as needed.
- Input account in database, enter information from application, loss runs, and other information as necessary
- Conduct visits/meetings with our brokers & clients to establish and maintains effective relationships and communications.
- Follow-up with brokers/clients on requested documents.
- Other duties as assigned by management.
Education & Qualifications:
- Bachelor’s Degree, or equivalent business experience required. NYS broker’s license desired.
- 5+ years of related hospital professional liability insurance required; general liability experience preferred.
- Proficient in Microsoft Office Suite.
- Knowledge of underwriting processes, coverages, and tools to gather and evaluate information in order to reach appropriate decisions on renewals and new business.
- Must demonstrate ability to maintain an effective working relationship with other departments, employees, management, and clients.
- Excellent verbal and written communication skills.
- Must be detailed oriented and have good organizational skills.
- Ability to work without direct supervision, make independent decisions and meet specific deadlines.
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Manage a book of assigned client’s personal insurance needs in the Hawaii market as well as:
- Provide efficient professional and courteous service to assigned book of clients.
- Responds to client requests/inquiries in a timely and thorough manner.
- Interprets insurance industry response in connection with client coverage concerns.
- Compiles and organizes client information necessary to process new, renewal, cancellation and endorsement of policies.
- Provide accurate annual summaries for all assigned clients.
- Be a resource to clients by making recommendations to their current insurance program.
- Maintain files and prepare renewal questionnaires.
- Communicates with personal lines clients on all aspects of coverage cycle.
- Updates policy and client data in agency management system and performs other tasks, projects, etc. as needed.
- Adhere to all Agency Coverage Standards.
- Back up colleagues as needed.
- Arrange for back up of your desk when out of the office.
Remain current on the insurance industry and all carriers appointed with in terms of appetite, coverages, guidelines and changes in the Hawaii market.
- Be able to articulate to clients changes in the industry such as new coverage, changes in carrier’s appetite and/or guidelines.
- Attend appropriate carrier education classes.
- Attend CE classes to meet licensing requirements and to expand your knowledge.
You Should Have:
- Property & Casualty active license.
- Solid understanding of Personal Insurance.
- Minimum of three (3) year experience.
- Demonstrates strong organizational skills.
- Demonstrates the ability to work in a team atmosphere and also work independently.
- Demonstrates a professional demeanor by effectively managing stress, understanding limitations of authority, asks for assistance when situation is beyond scope of skill or authority level.
- Demonstrates clarity and accuracy in all methods of communication – written and verbal.
- Demonstrates a sense of ownership to completing work in a timely and correct manner.
#LI-JS1
Compensation & Benefits
Annual Performance Bonus, Stock Purchase, Medical Plans, Prescription Drugs, Dental, Vision, Family Assistance Program, FSA, HSA, Pre-Tax Parking Plan, 401(k), Life/AD&D, Accident, Critical Illness, Hospital Indemnity, Long Term Care, Short-term Disability, Long-term Disability, Business Travel Accident, Identity Theft, Paid Time Off, Flexible Work Options, Paid Holidays, Sabbatical, Gift Matching, Personal and Professional Development.
Commercial Lines Account Manager
Summary:
The Commercial Lines Account Manager is responsible for assisting the producers with the retention and servicing of existing commercial lines clients by providing high standard of service.
Essential functions include but are not limited to the following:
- Process daily mail as received.
- Receive phone calls from clients and companies and comply with the request and/or refers to the producer.
- Inform and educate clients about policy coverage, changes, exclusion, and insurance coverage needs.
- Process change request from clients.
- Take claim information from the insured and notify the company for processing.
- Review expiration list with the producers to discuss renewal process.
- Prepare Renewal Proposals as needed.
- Forward Renewal instructions to carrier and follow up to make sure policies are processed in a timely manner.
- Review renewal policies for accuracy before forwarding them to the client.
- Maintain own follow up and suspense file to ensure that issues are being processed and resolved in a timely manner.
- Invoice all agency bill endorsements, policies, and audits within 24 hours of receipt. Pat to process audits, CSR’s to process endorsements.
- Maintain computer files in an orderly, up-to-date manner.
- Determine reasons for request for cancellations; act to save account; notify producer(s) according to agency standards.
- Refer current and prospective clients to personal lines for solicitation for those lines of business.
- Review all activities relating to the public, customers and companies to avoid issues involving potential errors and omissions.
- Participate in seminars and other training to maintain required license and for knowledge and skill development.
- Technical support to producer(s) to benefit clients and to reach agency’s business goals.
- Perform other duties as requested.
Our client is hiring for an Insurance Customer Service Representative to join our growing team! They are expanding their Agency of 30 years and have an immediate opening.
Qualifications for the Insurance Customer Service Representative:
- Property & Casualty Insurance License is required
- At least 1 year of Personal lines or Commercial Lines Insurance experience
- Must have at least 1 year of customer service or client-facing experience
- Must be coachable
- Strong phone contact handling skills and active listening
- Strong attention to detail
- Excellent analytical skills
- Works well in a fast paced environment
- Very strong interpersonal communication skills
Responsibilities for the Insurance Customer Service Representative:
- Effectively manage large amounts of incoming calls
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow-up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Take the extra mile to engage customers
Benefits for the Insurance Customer Service Representative:
- 401(k) matching
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Long-term disability
- Competitive base salary (commensurate with experience)
- Competitive commission structure
- Bonus incentive based on individual/agency performance
- Training & coaching provided
The Title Insurance Underwriting Counsel will provide underwriting support and expertise to company personnel, agents, and customers related to the issuance of real estate title insurance commitments and policies. Primarily focused on residential properties, this position will also handle some commercial transactions. The ideal candidate possesses keen analytical skills and detailed knowledge of property laws.
Key Responsibilities:
-
Underwriting and Risk Analysis:
- Review and analyze title searches and examinations to determine insurability and risk.
- Provide underwriting guidance to title agents on complex residential and occasional commercial transactions.
- Issue underwriting standards and guidelines in compliance with regulatory and company policies.
-
Consultation:
- Serve as a resource to company personnel and agents regarding questions or issues related to title underwriting, coverage, and exceptions.
- Address and resolve any concerns or discrepancies in title documentation and ensure that they meet company's insuring standards.
-
Documentation and Compliance:
- Draft or review policy endorsements, coverages, and exceptions to ensure they comply with established criteria.
- Stay abreast of all local, state, and federal regulations affecting residential and commercial title insurance and ensure that all policies are compliant.
-
Training and Development:
- Provide training sessions and updates to staff and agents on underwriting changes, trends, and best practices.
- Foster relationships with agents and brokers to ensure smooth transactions and maintain company standards.
-
Collaboration:
- Work closely with internal departments like claims, sales, and operations to ensure seamless transactions and address any potential issues promptly.
- Collaborate with peers in the industry to stay informed of emerging risks, trends, and opportunities.
Qualifications and Requirements:
- JD from an accredited law school.
- Active Bar membership in the relevant state(s).
- A minimum of 3-5 years of experience in title insurance underwriting or related field.
- Strong understanding of real estate law, especially pertaining to title and property rights.
- Experience with both residential and commercial property transactions.
- Exceptional analytical, decision-making, and problem-solving skills.
- Strong written and oral communication skills.
- Proficiency with industry-related software and tools.
Job Summary
Looking for a dynamic Head of Claims to be responsible for setting the go-forward vision and strategy for the company's claims organization. Managing a team of 100 through six to eight direct reports, the Head of Claims will serve as a vital member of the company’s executive management team and oversee all aspects of the claim’s organization from customer service delivery to claims estimate accuracy to vendor selection, and all points in-between. S/he will support the business plan by aligning resources in support of key objectives and executing the strategy to achieve business goals. To that end, s/he will develop, maintain, and enhance claim programs and procedures to ensure compliance, reduce loss costs and drive efficiency across the claims’ operation. The Head of Claims will be responsible for delivering outstanding claims experience by providing superior strategic and operational leadership across all claims’ functions.
The Head of Claims is expected to be a collaborate and results-oriented executive with a proven track record of developing, managing, and improving a claims team. This leader will bring a highly collaborative interpersonal style with a focus and emphasis on solving business problems leveraging data and by partnering successfully with his/her team and colleagues across all business units and functions. S/he will be a highly capable and ethical people leader, foster a high performing and team-oriented environment focused on achieving the company’s business objectives and develop a cohesive culture across the claim organization.
Main Responsibilities
- Manage the claims department and develop a high performing team. Work closely with the company’s CHRO to maximize the potential of each member for successful professional growth.
- Attract, develop, motivate, and retain excellent claims leadership and front-line talent. Motivate employees to exceed goals and increase effectiveness across the claim's organization by developing and communicating claim strategy, vision, and priorities of the company; ensure that claim organization successfully drives the company’s’ vision and all staff members align with the claims’ organization business initiatives and company’s values.
- Lead, direct, and manage accountability for the claims organization and ensure that there are performance objectives and performance metrics in place at all levels to both support and meet set objectives/KPIs.
- Manage the claims’ team by providing support and leadership to enable the team to deliver the best possible and appropriate service to the company’s members; monitoring the team’s workload, allocating claims and effectively delegating tasks within the capability of individuals within the team to maximize efficiency.
- Motivate and develop the team by demonstrating good leadership through best practice management practice and through the company’s Performance Management processes; facilitate the development of individuals within the team in order to optimize their contributions to business objectives.
- Drive continuous improvement through initiatives involving the company’s people resources, processes and technology; assist in placing a robust online claim management system to streamline the claim process.
- Identify and implement claims best practices aimed at proper and consistent claims performance and achieving the appropriate financial outcomes including the development and maintenance of a comprehensive catastrophe plan to ensure an appropriate response to potential future catastrophes affecting policy holders.
- Develop a strong designated role in the Company’s business continuity plans and play an active role within the executive team in implementing, developing, and executing a strategic claim management plan.
- Develop and maintain open, effective communication with senior leaders and regional managers to ensure effective implementation of claims strategy.
- Develop and manage an optimal mix of in-house claims capabilities as well as external claims resources to drive superior loss and expense ratios.
- Keep abreast of contract/laws/regulations and ensure effective valuations and litigation to bring a fair resolution to claims per company’s claim policy. Partner closely with legal team to ensure compliance with all claims legal/regulatory requirements to avoid and/or mitigate fines and penalties.
- Oversee the management of all litigated cases including the authorization of strategies and any lien waivers or settlements and establish third-party recovery procedure.
- Perform claim audits of company’s network adjusters to review claim handling with respect to conformance to DOL policies and claims procedures; perform other audits as directed.
- Continue learning about the industry claims’ trends and assign training seminars and programs to his/her team members.
- Preparing and delivering reports to the company’s Board and externally as may be required.
Required Capabilities
Building People Capability:
-Manages a high-performing team; responsible for coaching, developing, and motivating direct reports. Responsibilities include but are not limited to recruitment and selection of talents, employee appraisals and proactively addressing employee performance issues; work closely with the CHRO to develop career paths for the claim organization based on the company’s business needs.
-Drives results by assessing claim volume and staffing needs to identify and effectively address staffing gaps and surplus.
-Maintain, effectively communicate, and teach a thorough understanding of business vision,
strategies and plans for achieving business goals.
-Has the ability to lead operations including driving staff engagement, optimizing resources, and
driving continuous improvement.
-Be a strong valuable change management champion to support and promote culture change initiatives and play a vital role in influencing his/her staff members, facilitating communication, and providing feedback to the change leaders.
Collaborating and Influencing Capability:
-Must possess excellent communication skills (oral and written), the ability to influence others and project effectively in large and small group settings; expected to work co-operatively with others to achieve a common goal.
-Collaborate with underwriters to improve policy language where required while ensuring underwriters are made aware of any trends, adverse development, or suggested policy changes.
-Negotiates with a genuine give-and-take approach; a trusted leader who appreciates decisions are shared.
-Spend time identifying all stakeholders necessary and meets or connects with all of them, neglecting no one to shape a collective consensus.
-Identifies opportunities to build relationships that will help others achieve their objectives and reach out to those people or new people.
- Must show adaptability, initiative, and dependability and must maintain absolute confidentiality with respect to the company’s proprietary information.
- Must have excellent organizational skills and ability to prioritize tasks, manage competing demands, handle multiple tasks simultaneously, perform under pressure and meet deadlines; make decisions and display a willingness to make decisions; exhibit sound and accurate judgment; support and explain reasoning for decisions and include appropriate people in decision-making process; make timely decisions and follow through on all assignments to ensure completion.
Driving Claim Efficiency Operations Results
-Identifies claim loss cost mitigation programs that reduce loss costs and increase profitability.
-Effectively leverages data to manage performance, set benchmarks and correct course as required.
-Monitor financial results, trending and variances and identify, implement, and manage
appropriate adjustments.
-Manage the completion and execution of the investigation, disposition, and settlement of claims, in compliance with corporate claim standards and procedures, and statutory, regulatory and ethics requirements.
Required Education, Experience & Qualifications
-Bachelor’s degree or the equivalent in related work experience.
-8-10 years of experience in claims operation and administration with demonstrated progression in a technical and management capacity; expertise in worker’s compensation is required.
-Proven ability to evaluate and recommend organizational improvements that increase the efficiency and effectiveness of claims handling.
-Significant leadership experience managing remote and onsite team members, contractors, and vendor resources.
-Demonstrate proficiency in a variety of claims management concepts and practices and have knowledge of general insurance procedures and workers’ compensation benefits.
-Strong knowledge of Microsoft Suite products such as Excel, PowerPoint, Word, etc.
-Strong negotiating, analytical, written and organizational skills.
-Work cross-functionally; think creatively, critically, and strategically; collaborative style to resolve issues.
-Able to translate business needs into efficient technology solutions.
-Effective team player, ability to promote high performing and inclusive diversity culture.
-Results driven; ability to work independently; self-starter.
Job Location, Travel and Work Hours
-Expected to work from the Wilton, CT office at least three days and two days from home.
-Required travel between 15-20%
-Monday to Friday from 8:30am to 5:30pm est.
[Specialty] => [MaxSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 250000 ) [ContactName] => Souzana Dandoura-Ketonis [ContactPhone] => [ContactEmail] => souzana.ketonis@signalmutual.com [DatePosted] => 2023-09-22T13:43:27 [City] => Wilton [State] => CT [PostalCode] => 06897 [Country] => [Status] => Closed [ContactId] => 311508124791277 [MinSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 200000 ) [ShowOnWeb] => [PositionId] => EB-3052071862 [LastModified] => 2023-11-29T09:58:13 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Website_Category [FieldType] => NoAction [Values] => Array ( [0] => Claims ) ) ) ) [156] => stdClass Object ( [JobId] => 589858754322174 [CompanyId] => 185627377607750 [CompanyName] => Gates Insurance Agency Inc [Industry] => [JobType] => FullTimeRegular [JobTitle] => Commercial Lines Account Manager Wakefield RI [DegreeRequired] => [JobDescription] =>Company Overview:
We are an established insurance agency representing renowned brands including Travelers, Liberty Mutual, Employers Mutual, Beacon Mutual, Philadelphia, Nationwide, Progressive, American European, USLI, Providence Mutual, Markel, and many more. Over the years, our dedication to our clients and employees has fostered long-term relationships. Our commitment is underlined by our team's tenure, with several Account Managers who have dedicated over two decades to our agency.
Position:
Commercial Lines Account Manager
Responsibilities:
- Manage a book of business with approximately 3 million in premiums, focusing primarily on small business accounts.
- Coordinate with multiple insurance providers to offer the best coverage options to clients.
- Maintain and update client records using our system, AMS 360.
- Build and nurture relationships with clients to ensure the highest level of service.
- Work closely with the sales team to onboard new clients and renew existing policies.
- Ensure timely response to client inquiries, policy changes, and claims
Requirements:
- 1 to 5 years of experience in commercial lines or personal lines account management.
- Proficiency in an agency management software, we use AMS360
- Strong interpersonal and communication skills.
- Reside within a 20-mile radius of our office for ease of commute
Work Schedule:
- Monday to Friday, in-office.
- 8:30am to 4:30pm with a 45-minute lunch break.
Description
Our dynamic team is looking for a Commercial Lines Underwriter to assist in the acquisition and retention of profitable commercial lines customers, through sound underwriting principles reflective of company policy. The Underwriter will work with assigned agents in meeting profitability and production goals, by following guidelines and establishing business relationships, along with managing the pricing and underwriting of an assigned territory of business. The ideal candidate will have commercial lines underwriting experience and strong agency relationships in Georgia. This position is hybrid and located in our Lawrenceville, GA office with the option of up to two days per week remote.
Qualifications
Experience
Required
* Bachelor's degree; NOTE: Relevant, progressively responsible work experience may be substituted on a year for year basis
* Two or more years of commercial property and casualty underwriting experience
* Thorough knowledge of P&C insurance forms and rating rules
* Solid working knowledge of underwriting and loss control principles
* Excellent communication, interpersonal and organizational skills
[Specialty] => [MaxSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 110000 ) [ContactName] => Chitarra Spannaus [ContactPhone] => [ContactEmail] => cspannaus@fcci-group.com [DatePosted] => 2023-10-11T11:23:14 [City] => Lawrenceville [State] => GA [PostalCode] => 30096 [Country] => [Status] => Closed [ContactId] => 165954180929998 [MinSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 95000 ) [ShowOnWeb] => [PositionId] => EB-1564851889 [LastModified] => 2023-11-29T09:57:47 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Website_Category [FieldType] => NoAction [Values] => Array ( [0] => Underwriting ) ) ) ) [158] => stdClass Object ( [JobId] => 182901013698470 [CompanyId] => 4220255722654 [CompanyName] => Fidelity Security Life Insurance Co [Industry] => [JobType] => FullTimeRegular [JobTitle] => Director, Excess Loss/Self-Funded Division [DegreeRequired] => [JobDescription] =>Position Summary
- Responsible for managing and directing the Excess Loss (Stop Loss) Strategic Business Unit and maintaining profitable group insurance products. This includes product development, product enhancements, the soliciting and development of Managing General Agents (MGA’s) to market and administer group Excess Loss Medical and Group Life insurance products and developing relationships to contract with reinsurers.
Expectations
- Develop marketing strategy for prospective MGA’s
- Conduct on-site visits and evaluation of prospective MGA’s marketing and administrative responsibilities
- Negotiate marketing and administrative services with MGA’s
- Negotiate Carrier Fees and other compensation with MGA’s
- Support and assist in negotiation with reinsurer(s) on reinsurance agreement(s)
- Coordinate the development and maintenance of all reinsurance documents related to a particular product or producer
- Implement administrative procedures (internal and external) needed to support policy issue, premium collection and claim payments
- Delivery of policy equipment and procedural guidelines to MGA’s
- Develop a business flow acceptable to entities in the business relationship, including banking arrangements
- Assure that risk premium distribution is accurate and timely to the Reinsurer(s)
- Monitor Managing General Agents (MGA) marketing and administration to assure compliance with MGA Agreement, reinsurance arrangements, and state/federal legislation
- Coordinate and participate in the drafting and filing of group policy forms and amendments or revisions, including support in drafting responses to the insurance department objections or disapprovals.
- Develop excess loss experience reporting with each MGA and reinsurer and monitor these experience reports on a regular basis to develop profitable relationships.
- Support auditing exercises of MGA’s by field auditors (internal or external) as well as the auditing exercises of the Reinsurer(s)
- Review audit reports and follow-up to assure compliance with audit findings with MGA’s.
- Support compliance efforts with products and producers
- Support the Legal Department (or outside counsel) with all disputes, demand letters, lawsuits, etc
- Supervise staff supporting group insurance products
- Perform other related duties as assigned and required
Competencies
- Strong management skills
- Exceptional verbal and written communication, interpersonal, problem-solving, analytical, oral presentation, and organizational skills
- Flexibility to perform multiple and diverse assignments
- Ability to maintain continuity for assignments while traveling
Requisites
- Bachelor’s degree
- 5+ years experience in medical, preferably Excess Loss, and life insurance administration, managing administrative personnel
- Experience with the development and administration of reinsurance contracts
- PC and database expertise required
The Vice President of Marketing and Business Development will be instrumental in driving the company's expansion in the adjusting agency industry. With a focus on strategic marketing, the individual will take charge of the company's growth activities, shaping and executing strategies that reflect the company's brand and value proposition. The representative will collaborate closely with the President to implement initiatives ensuring operational sustainability and profitability. The success of these growth initiatives will be gauged by both top and bottom-line contributions, enduring viability, and market penetration.
Essential Duties and Responsibilities:
- Growth Development:
- Lead all facets of business development and its orientation.
- Design and carry out growth strategies, collaborating with the President, to ensure longevity and viability.
- Guide the growth strategy process, ensuring effective market penetration and retention.
- Detect and address trends and challenges related to growth targets and distribution avenues.
- Supervise the evolution of operational growth strategies in conjunction with the President.
- Assess the financial feasibility of growth strategies and scrutinize key metrics for strategic success.
- Lead continuous assessments and modifications of short and long-term strategic financial metrics and incentives.
- Nurture relationships with market leaders externally and evaluate potential collaboration opportunities.
Competencies:
- 5-7 years leadership experience within the insurance sector.
- Proficient interpersonal skills to nurture relationships and drive negotiations.
- Expertise in strategic marketing.
- Judicious decision-making capabilities based on timely and precise analyses.
- High levels of integrity and reliability, coupled with a results-driven and urgent approach.
Required Skills and Abilities:
- Exceptional communication skills, both verbal and written.
- Expertise in sales and business development.
- Aptitude to meet or surpass set targets.
- Capabilities to compile, scrutinize, and convey data.
- Creative and innovative mindset.
- Efficient strategy execution.
- Organized with attention to detail.
- Mastery of Microsoft Office or analogous software.
Required Education and Experience:
- Preferred Bachelor’s degree in marketing, business, or a related field.
- A minimum of 5-7 years of relevant experience in the insurance sector, promotional sales, or a related domain.
JOB SUMMARY
As Commercial Account Executive you will represent agency and be responsible for maintaining and growing a book of business. This includes
fostering valued relationships with existing and potential commercial clients, and providing professional insurance services and advice to commercial clients. You will
leverage your experience in sales and commercial insurance to deliver innovative and effective insurance solutions to clients. You will be essential in helping achieve
agency organic growth strategy.
RESPONSIBILITIES
• Grows a book of business and ensures retention of existing commercial insurance accounts through superior client service and effective management
of client expectations.
• Reviews client / prospect exposures, loss experience and current coverage, and analyzes the risk to determine the product / service requirements.
• Markets to insurers and negotiates best terms and conditions on behalf of clients; prepares marketing submissions, proposals and summaries of insurance.
• Performs all duties related to management of commercial relationships; engages with clients to determine and fulfill their insurance needs; provides
expert advice to ensure their best insurance coverage and protection; and provides claims and customer service support as required.
• Cross-sells and expands existing insurance programs with clients; develops and manages client relationships in order to increase sales and cultivate new
business opportunities; identifies specific client / prospect needs and develops innovative and cost effective solutions.
• Meets with / contacts prospective clients and develops positive business relationships; maintains strong client relationships through proactive contact via
phone, letter, email and in-person.
• Develops strong working relationships with all functions within the company to improve client service and increase cross-selling opportunities.
• Maintains detailed records of actions, recommendations, and declined coverage; checks policies, endorsements and other documents for accuracy.
• Manages all account collection activities, including A/R follow up, reviewing payments, etc.
• Participates in professional development activities / courses.
• Other related duties and responsibilities as assigned.
KEY RELATIONSHIPS
Reporting to: Division Manager or Branch Manager
Interacting with: Clients, Internal and External Underwriters, Account Managers
EXPERIENCE AND QUALIFICATIONS
• Insurance Broker Level 2 License and working towards or completion of CAIB / CIP designation
• Minimum 5 years’ Commercial Lines experience
• Previous sales experience
• Deep understanding and knowledge of Commercial Lines
• Customer Service Champion
• Strong communication and interpersonal skills
• Strong attention to detail and accuracy
• Excellent organizational skills and the ability to juggle multiple priorities
• Ability to develop and maintain effective relationships with internal and external clients
• Strong computer skills and proficiency in MS Office
• Proven track record of managing and growing a book of business
• Ability to work collaboratively as part of a team and independently with limited supervision Competencies Accountability Take responsibility for achieving objectives and following through on commitments
Business Acumen Understand organization objectives and impacts
Client Experience Consistently exceed standard of service, employing a solution-based approach
Teamwork Recognize and acknowledge the experience of others and take opportunities to assist them
Communication Listen actively and convey messages to others effectively and respectfully
Expertise Demonstrate proficiency in technical skills and knowledge applicable to your role Agility Embrace change and embody a growth mindset [Specialty] => [MaxSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 100000 ) [ContactName] => Karly Clark [ContactPhone] => [ContactEmail] => [DatePosted] => 2023-07-10T10:14:46 [City] => Sherman Oaks [State] => CA [PostalCode] => 91423 [Country] => [Status] => Closed [ContactId] => 222020166358517 [MinSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 80000 ) [ShowOnWeb] => [PositionId] => EB-5161502070 [LastModified] => 2023-11-08T09:47:38 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Website_Category [FieldType] => NoAction [Values] => Array ( [0] => Sales ) ) ) ) [161] => stdClass Object ( [JobId] => 569599970218609 [CompanyId] => 959875709797281 [CompanyName] => Front Row Insurance [Industry] => [JobType] => FullTimeRegular [JobTitle] => Commercial Account Manager [DegreeRequired] => [JobDescription] => Commercial Account Manager
JOB SUMMARY
In the position of Commercial Account Manager you will represent company to the market and provide insurance services and advice to clients. You will bring together
strong technical skills and general insurance knowledge in this retention focused role. You will have an assigned Commercial book of business of small and mid-size Commercial accounts.
You demonstrate confidence in problem solving and creative thinking while continuously expanding your knowledge. You are proactive in taking on more
responsibilities while developing your skills.
RESPONSIBILITIES
• Manage policy renewals, policy changes and cancellations in accordance with Client Service Strategy.
• Obtain, review, and submit underwriting information
• Identify exposure to loss and recommend appropriate coverage
• Assess need for Loss Control or Risk Management
• Identify cross-selling, upselling and new business opportunities (secondary)
• Collect and maintain accounts receivables
• Est. $1.5M - $1.85M Book/Est. TBD PIF
• Build and maintain strong client relationships through proactive contact via phone, letter and email.
• Continue professional development of technical skills.
• Keep informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge and
performance.
• Employ expertise in the use of software and applications to manage leads and sell insurance.
• Maintain records of actions, recommendations, and declined coverage.
KEY RELATIONSHIPS
Reporting to: Commercial Manager or Branch Manager Interacting with: Clients, Internal and External Underwriters, Account Managers Competencies Accountability Take responsibility for achieving objectives and following through on commitments Business Acumen Understand organization objectives and impacts
Client Experience Consistently exceed standard of service, employing a solution-based approach Teamwork Recognize and acknowledge the experience of others and take opportunities to assist them
Communication Listen actively and convey messages to others effectively and respectfully
Expertise Demonstrate proficiency in technical skills and knowledge applicable to your role
Agility Embrace change and embody a growth mindset [Specialty] => [MaxSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 80000 ) [ContactName] => Karly Clark [ContactPhone] => [ContactEmail] => [DatePosted] => 2023-07-10T10:24:22 [City] => Sherman Oaks [State] => CA [PostalCode] => 91423 [Country] => [Status] => Closed [ContactId] => 222020166358517 [MinSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 60000 ) [ShowOnWeb] => [PositionId] => EB-7548448007 [LastModified] => 2023-11-08T09:47:05 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Website_Category [FieldType] => NoAction [Values] => Array ( [0] => Customer Service ) ) ) ) [162] => stdClass Object ( [JobId] => 577245720456158 [CompanyId] => 959875709797281 [CompanyName] => Front Row Insurance [Industry] => [JobType] => FullTimeRegular [JobTitle] => Commercial Account Manager Assistant/Insurance Adm [DegreeRequired] => [JobDescription] => Commercial Account Manager Assistant/Insurance Admin Customer Service Associate
Our client insures the entertainment industry. As a progressive and growing insurance brokerage, we have an Associate position available effective immediately.
Working at our Los Angeles office the right candidate will provides administrative support to our specialized film insurance sales team to ensure that our clients receive efficient high quality service.
You will be responsible for executing client requests, answering questions, issuing necessary paperwork and obtaining quotes and coverage with our insurance companies. You will have the passion to contribute to the overall success of the company and our clients.
Your Responsibilities
● Upholding the level of service synonymous with company., which includes excellent product knowledge and fast service for the film insurance niche
● Issuing and checking insurance documentation which can include: binders, certificates, invoices, policies. Training provided
● Answering client inquires via email and telephone
● Prepare and send new account submissions to insurance markets
● Read film and TV scripts and review for hazardous activity
● Entry of Client Data into TAM system, and maintenance of client files
● Check policies and endorsements received from the insurance company for accuracy
● Assisting clients through the claim process which can include speaking with adjustors and insurance companies on the client’s behalf. In house support is provided for claims.
● Collecting receivables from clients for outstanding accounts
● Assisting producers with policy renewals, which can include: pre-completing applications,
requesting additional information from the client, sending information to the insurers and obtaining renewal quotes
● Preparing proposals to be sent clients
● You will be one of our clients’ go-to resource for web products assisting online clients with questions via phone and email
● Assistance with covering for vacations for other administrative positions.
● Other duties as required
Your Skills + Abilities
Your success in this role comes from your passion to help people. You have strong social skills and genuinely believe it’s fun to talk with new, creative types such as film producers, musicians and photographers. You take pride in helping people to find the right products for their needs. To succeed, you become an expert at what you do, direct your own work, and work with a team that has a broader purpose than profit alone. You and those who you work with would describe you as someone who:
● Is Client focused
● Possesses Excellent Time Management Skills with the ability to meet deadlines and use abeyance systems.
● TAM Knowledge a plus
● Holds Enthusiasm for the Film Industry and storytelling in general
● Delivers excellent customer service and is friendly to work with
● Communicates effectively when speaking with, or writing to, others.
● Uses active listening and questioning skills to understand needs and issues.
● Takes a consultative approach to guiding the customer
● Works well under pressure, both independently and within a collaborative team.
● Is able to thrive in a fast-paced, high-volume work environment
● Uses sound judgement in making decisions and taking calculated risks.
● Adapts well to, and often initiates, change.
● Enjoys personal development and growth through learning.
● Provides and receives constructive feedback.
● Has the confidence to collaborate with our offices in LA, NY, Montreal and Toronto.
● Must be able to multi-task and prioritize in a high paced office
● Is well organized
● Has great attention to detail
● Has the ability to work independently with little supervision
● Must be able adaptable and flexible to change
● Has a Positive Helpful Attitude
Your Education + Experience
Your experience and education, combined with our provided product training, will ensure your success at company. For this role, you bring:
● At least 2+ years of commercial insurance experience
● A BC general insurance agent level 2 license. A level 1 licensee who is working toward their Level II license would be considered for the right candidate.
One of the things you’ll enjoy most about our client is the supportive team environment. You know you’re never set up for failure; instead, you get all the coaching, mentoring, training, and tools you need to be successful. [Specialty] => [MaxSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 60000 ) [ContactName] => [ContactPhone] => [ContactEmail] => [DatePosted] => 2023-07-10T10:27:56 [City] => Sherman Oaks [State] => CA [PostalCode] => 91423 [Country] => [Status] => Closed [ContactId] => [MinSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 50000 ) [ShowOnWeb] => [PositionId] => EB-4217368789 [LastModified] => 2023-11-08T09:46:35 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Website_Category [FieldType] => NoAction [Values] => Array ( [0] => Customer Service ) ) ) ) [163] => stdClass Object ( [JobId] => 119212045221448 [CompanyId] => 472790475834539 [CompanyName] => Roadex [Industry] => [JobType] => FullTimeRegular [JobTitle] => Insurance Office Manager [DegreeRequired] => [JobDescription] =>
Job description
Insurance Office Manager
Our client is a leading insurance company that has been providing quality insurance services to clients for the last 3 years. They are committed to ensuring that their clients receive the best insurance policies and services, they are looking for a talented and experienced Insurance Office Manager to join their team. This position is on-site Monday to Friday from 8:30 AM to 5 PM.
Job Description:
As the Insurance Office Manager you will be responsible for managing the daily operations of their insurance office. You will oversee a team of insurance agents and provide leadership and support to ensure the success of the office. Your primary responsibilities will include:
- Managing the daily activities of the insurance office, including scheduling, training, and supervising staff
- Ensuring that all office policies and procedures are followed, including compliance with state and federal regulations.
- Maintaining accurate records and reports on office operations, sales, and customer service metrics
- Resolving customer complaints and issues in a timely and professional manner
- Analyzing data: You will need to be comfortable working with data and analytics, as you will be responsible for analyzing sales and other metrics to identify trends and areas for improvement.
- Resolving disputes: You will need to be able to resolve disputes that arise between policyholders and your company, ensuring that issues are resolved fairly and efficiently.
- Developing and implementing policies and procedures to improve operational efficiency.
- Communicate with the internal Sales Team.
- Process small accounting tasks as such: AP/AR and commissions.
Qualifications:
- Insurance License
- Property and casualty insurance
- At least 3 years of experience in insurance sales or management
- Strong leadership and management skills
- Excellent communication and interpersonal skills
- Ability to work well under pressure and meet deadlines.
- Proficient in Microsoft Office Suite and insurance industry software
- Knowledge of insurance industry regulations and requirements
To be successful in this role, you will need excellent leadership and communication skills, as well as a deep understanding of the insurance industry and its regulations. You should also be comfortable working with data and analytics, and have a strong track record of achieving sales targets and managing teams effectively.
Benefits:
- Dental Insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8-hour shift
Supplemental pay types:
- Bonus pay.
Experience:
- Microsoft Office: 2 years (Preferred)
Work Location: In person
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Senior Account Manager
Location
Norcross, Georgia / Hybrid
About the Company
Our client is one of the nation’s premier transportation insurance retailers. They specialize in providing insurance solutions to trucking fleets nationwide. You will be a part of a small, top-notch team with a great company culture.
Responsibilities
- Oversee a book of business consisting of mostly large trucking accounts
- Manage a team of offshore and US-based CSRs
- Oversee the service department and ensure that client’s service needs are handled quickly and efficiently. All CSRs to report to you on a regular basis. Ensure that all policy changes/certificate requests are processed in a timely manner.
- Assist with complex policy changes and certificate requests.
- Ensure E&O compliance – all documents, apps and forms are properly completed, signed and stored in client’s folder. Document any client conversations in AMS.
- Create and update Coverage Summaries (Account Snapshot).
- Be the designated point of contact for larger clients with regards to initial onboarding, coverage questions, loss control visits/recommendations, audits, claims etc
- Develop and update agency standard operation procedures, as needed
- Visit clients, attend trade shows, client appreciation events, promotional events.
Experience and Qualifications
- 2+ years of insurance experience (preferably with a retail agency)
- Possess a current active P&C insurance license or plan to obtain one within 90 days
- Above-average computer skills and be proficient with Microsoft Office Suite.
- Excellent organizational and time management skills and ability to multi-task.
- Strong written and verbal communication skills and problem-solving skills.
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Responsible for the Reinsurance Department, which includes managing the reinsurance for all lines of life and health business ceded or assumed. The Reinsurance Department, as a Risk Management Control Point, supports all aspects of ceded and assumed risks, including marketing, financial, actuarial, and investment departments. This position oversees the execution of all risk transfer agreements across all life and health lines, and the planning, directing, and implementing of all policies and procedures with respect to the reinsurance program, including financial review of reinsurers, treaty documentation, and communication of treaty requirements throughout the organization. Responsibility also includes presentation of marketing opportunities of both ceded and assumed risks.
Expectations
- Oversees the Implementation of strategies as it relates to the use of risk transfer and establishes and drives the functional strategies of the Reinsurance Department to support the overall strategic objectives.
- Oversees the execution of risk transfer agreements spanning all lines of business, including those of affiliates, including its affiliated reinsurance captive.
- Participates in the negotiation and development of risk transfer solutions to facilitate growth.
- Oversees the procuring, summarizing, and presenting data and information to reinsurers and assuming insurers
- Ensures proper controls and governance are in place for reinsurance processes. Partners with external and internal auditors as required.
- Integral management of reinsurer relationships and distributor relationships (+50 relationships)
- Markets risk transfer objections and assesses and communicates marketing and risk transfer opportunities
- Performs other related duties as required and assigned.
Competencies
- Exceptional verbal and written communication, interpersonal, problem-solving, analytical, oral presentation, and organizational skills
- Demonstrated ability for effective and responsive dealing with a wide range of reinsurance issues
- Adept with understanding financial, and actuarial issues of ceded and assumed risks.
- Strong management skills.
Requisites
- Minimum of ten years of direct and assumed risk transfer.
- College degree or educational equivalent
- Must have technical knowledge of insurance company and its reserving and capital requirements
- Must have advanced communication skills both written and oral to traverse multiple audiences including senior leaders (Chief Risk Officer, CFO, Business Presidents).
- Must have advanced knowledge of life, annuity, and health insurance products, underwriting, and pricing
- Must have highly developed negotiation skills and relationship management skills. Must be proficient in contract interpretation and negotiation in partnership with the office of general counsel.
General Summary: Responsible for direct management of claims handling including but not limited to; coverage verification, investigation, reserving, negotiation, litigation management, including trial monitoring and resolution of the departments largest and most complex claims.
Responsibilities:
- Directly manage the most complex and high exposure claims of the company
- Preform coverage verification, claim investigation, reserving and disposition of significant claims.
- Manage all aspects of claim including litigation management, trial monitoring and reporting.
- Negotiate claim settlements directly or through attorneys within approved settlement authority
- Demonstrate effective teamwork, model appropriate behavior provide informal support for colleagues.
- Continually seek opportunities to increase individual knowledge base and skills and teach as appropriate.
- Attend trials, mediations when necessary
- Maintain regular and prompt communication with all external and internal business partners.
- Maintain close working relationship with defense counsel in the management of Litigation including but not limited to disposition strategy throughout the life of the claim.
- Ensure counsel is working within prescribed budget and defense counsel guidelines.
- Participate in departmental projects as requested.
- Other duties as assigned
Education & Qualifications:
- Four Year college degree required.
- Demonstrated direct claim handling experience; 7-10 years preferred. Medical professional liability claims management experience preferred.
- Excellent oral and written communication skills required.
- Ability to professionally present to both a large audience and one on one.
- Strong organizational and time management skills.
- Maintain high degree of confidentiality.
FLSA Status: Exempt
BRIEF DESCRIPTION:
The purpose of this position is to oversee and adjust property and liability claims for members and TPA customers. This is accomplished by investigating and evaluating property and liability claims from members, performing TPA functions, negotiating settlement with members, claimants or their legal representative, and providing other services to the members and TPA
customers as needed.
Litigation management is an important component of the position. Other duties include attending regional RMS workshops, seminars and other training for our members, attending our annual conference and performing any additional duties assigned.
Conducts investigations by contacting members/claimants; determine involved municipal department and appropriate contact person; investigate claims; obtain recorded or written statements; determine whether claim should be settled or denied; identify potential fraud; provide direction for those who require the assistance of an expert.
Responsible for reporting, coverage and liability determination, negotiations, litigation and resolution by determining the extent of damages; report claim problems to supervisor; negotiate with members or claimants or their legal representative; maintain proper reserves; recognize potential for litigation; ensure settlement documents are produced once settlement is obtained
and issuing settlement checks. Professional development is achieved by attending continuing education courses and seminars;
research and review publications, media reports, judicial opinions. [Specialty] => [MaxSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 115000 ) [ContactName] => Greg Lonnecker [ContactPhone] => [ContactEmail] => glonnecker@nclm.org [DatePosted] => 2023-06-30T14:17:58 [City] => Charlotte [State] => NC [PostalCode] => 28201 [Country] => [Status] => Filled [ContactId] => 143378060477114 [MinSalary] => stdClass Object ( [CurrencyCode] => USD [Value] => 75000 ) [ShowOnWeb] => 1 [PositionId] => EB-1654416638 [LastModified] => 2023-10-23T09:24:33 [CustomFields] => Array ( [0] => stdClass Object ( [FieldName] => Website_Category [FieldType] => NoAction [Values] => Array ( [0] => Claims ) ) ) ) [168] => stdClass Object ( [JobId] => 620641356681167 [CompanyId] => 460600469780598 [CompanyName] => Network Insurance Services [Industry] => [JobType] => FullTimeRegular [JobTitle] => Commercial Account Manager [DegreeRequired] => [JobDescription] =>
The Commercial Lines Account Manager performs the essential functions of the position, which include aiding Sales Executives and Account Executives and clients with service needs and making changes to existing accounts. Specific service responsibilities are required in this position. Meets service delivery standards and performs essential functions to the quality and service standards developed by the agency.
Primary Responsibilities:
- Provides technical support to Sales Executive/Account Executive(s); specifically in analyzing client needs, coverage forms and quotations.
- Occasionally joins Sales Executive/Account Executive on prospect and client Zoom meetings as requested by Sales Executive.
- Completes applications in coordination with Sales Executive/Account Executive(s); submits applications to eligible and appropriate carriers; follows up to ensure timely receipt of quotations and policies.
- Orders and issues binders, policies, endorsements and other related items; verifies their accuracy; forwards them to client with appropriate correspondence.
- Determines if direct or agency billing is appropriate and invoices accordingly.
- Prepares summaries of insurance, schedules and proposals for word processing as needed.
- Processes renewals in coordination with Sales Executives/Account Executive(s) according to agency procedures.
- Reviews audits of policies; verifies accuracy and facilitates corrections, as needed, between client and carrier.
- Verifies policy and policy change information, facilitating corrections when necessary.
- Processes incoming mail and phone requests, responding promptly and appropriately.
- Uses agency credit and collection policy in invoicing and pursuing prompt payments; request cancellations from the carrier according to agency standards.
- Determines reasons for requests for cancellations; acts to save accounts; notifies Sales Executive/Account Executive(s).
- Identifies exposure to loss and recommends appropriate coverages in coordination with Sales Executive/Account Executive(s).
Personal and Organizational Development
- Sets priorities and manages work flow to ensure efficient, timely and accurate processing of transactions and other responsibilities.
- Maintains a cordial and effective relationship with clients, coworkers, carriers, vendors and other business contacts.
- Keeps informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge and performance.
- Interacts with others effectively by utilizing good communications skills, cooperating purposefully and providing information and guidance, as needed, to achieve the business goals of the agency.
Knowledge, Skills and Abilities
- Ability to communicate orally and in writing with others to explain complex issues, receive and interpret complex information, and respond appropriately.
- Ability to understand written and oral communication and interpret abstract information.
- Property, Casualty Agents License.