Benefits Account Executive
The James Allen Companies Inc.
PRINCIPAL OBJECTIVES OF THE POSITION
The Benefits Account Executive is a trusted advisor who serves our clients by providing strategic product and service information.
POSITION QUALIFICATIONS AND REQUIREMENTS
- Four-year college degree or equivalent combination of education and work experience.
- Four years of benefit administration experience is required.
- Excellent understanding of underwriting methodologies.
- Experience with health reinsurance contract types.
- Exceptional relationship building skills and the ability to work well with our client’s executives, including CFOs, CEOs, and HR Directors.
- Life and Health license or the ability to obtain within 90 days is required.
- CEBS designation and/or work towards the designation preferred.
- Strong analytical and problem-solving skills.
- Ability to successfully implement project management strategy.
- Extraordinary written and verbal communication skills.
- Outstanding presentation skills.
- Superior organizational skills, ability to handle multiple tasks and effectively prioritize.
- Advanced Excel skills.
PRINCIPAL DUTIES AND RESPONSIBILITIES
- Assist Producer in all aspects of servicing existing clients and maintaining relationships with key decision makers.
- Develop and maintain excellent relationships with insurance company underwriters and representatives to effectively oversee and negotiate the new and renewal marketing process.
- Develop and manage strategic project plans for each client’s renewals. Oversee entire process to ensure all facets of the project are completed in a timely manner.
- Advise clients regarding healthcare reinsurance contract options.
- Create and present complex custom client contribution models.
- Analyze carrier underwriting methodologies, validate carrier recommendations, and advise client regarding carrier projections.
- Resolve complex, escalated product or service issues quickly.
- Effectively communicate all aspects of the Affordable Care Act and other compliance topics such as HIPPA and ERISA.
- Manage the client dashboard process, digest the data, create strategy based on the data and present to clients highlighting key health utilization performance areas.
- Negotiate program renewals on behalf of client to attain best outcomes.
- Work with Analyst to develop strategy and timeline to ensure efficient and effective client outcomes.
- Lead Open Enrollment presentations to educate client executive teams (CFO, CEO, and HR Director).
- Present and effectively communicate information regarding programs to client populations during Open Enrollment meetings.
- Stay apprised of carrier program changes and new programs being offered.
- Set expectations with team and clients to ensure that process completion (renewals, issue negotiation, marketing process, etc.) is timely and effective