Senior Technical Claims Specialist

Senior Technical Claims Specialist

The James Allen Companies Inc.

7+ years of claims experience required. Previous aviation insurance experience is required. Pilot’s license is a plus.

This position requires strong interpersonal, organizational, and communication skills. The candidate must have proficient computer skills, especially in Microsoft office products. A successful candidate will be able to work in a fast paced group environment, prioritize and handle fluctuating workloads. Approximately 35% of the Senior Technical Specialist’s time is dedicated to travel and can vary.

Essential Duties and Responsibilities
• Direct management of first and third party aviation claims from cradle to grave.
• Inspect risk, assess damage and accurately complete all phases of adjusting procedures with conclusion of properly indemnifying our insured according to the coverages provided by the specific policy.
• Review new losses, analyze coverage, make initial contacts, resolve coverage issues and review the policy and all endorsements that could impact coverage.
• Conduct on-site aircraft accident investigations and surveys of aircraft and property damage.
• Correspond with policy holders, claimants, witnesses, attorneys, etc. to gather information to support contested claims in court.
• Oversight of panel attorney for claims in litigation.
• Prepare reports on investigative findings and settlement of claims.
• Prepare reports to management defining issues, evaluation and possible solutions.
• Make recommendations to underwriting for correct policy rating.
• Knowledge of commonly-used concepts, practices and procedures within the aviation field.

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