Insurance professionals need to be a lot of things—experienced, detail-oriented, team players, patient, problem solvers…empathetic. Since policyholders are nearly always experiencing loss when filing a claim, the individual helping them must provide support beyond financial. And the numbers back this up: in fact, 91 percent of CEOs believe empathy in insurance has a positive effect…

As a business manager, you will have a point in your career when an employee delivers you their resignation letter. Watching an employee leave your company is hard, especially if they’re a good one.  Resignations are inevitable and there are a lot of ways to handle the situation: argue with them, express your relief, give…

With a thunderous crack, a blinding light and a whiff of sulfur, it begins.  If your community is like ours, we’ve been celebrating Independence Day for a week or so already. Nightly fireworks shows put on by neighbors shake the air every evening as kids laugh, dazzled by the colored embers above them.  Despite the…

In the hyper-competitive insurance industry, to be on top, you must have a sharp team running your organization and you must have strong leaders guiding them to success. Without the right leadership, your company may suffer from increased turnover and lower profit. Luckily, there are a few qualities of successful leaders that you can identify…

Last week, the Great Insurance Jobs’ 2019 Insurance Industry Employment and Job Outlook report was released, giving us insight into the future of hiring in 2019—and it’s set to be an interesting year. A record-breaking 2.7 million people work in the insurance industry right now and the unemployment rate for the industry is only 2…

We’ve talked a lot in the past few blogs about the importance of selling candidates on opportunities at your company, but that’s often easier said than done if you don’t know what candidates want. As markets change and new generations take their places in the workforce, expectations for employers change—and it can be hard to…