After an event like what has occurred over the past few months, there will be changes to what all of us consider the new normal. In the face of this total disruption, the only thing we can and should do is make changes accordingly, but always keep who we are as the driving force directing…

Economic recovery is something we will all have to take an active role in as our focus turns from responding to the economic and sociological effects of COVID-19 to developing and discovering ways to recover from it. Now, while we are by no means totally out of the woods, our economy has already shown incredible…

Positive messaging might be more important now than at any other time in recent memory. In the wake of our initial encounter with the COVID-19 global pandemic and the cautionary messaging that followed, we’re all a bit burnt out and tired of hearing how potentially dangerous our world might be. We understand the risks, we’ve…

As many businesses begin planning a return to work, the landscape of the insurance industry has adjusted, leaving nearly 10 percent more people working remotely. This shift makes internal and external communication skills even more vital and those with soft skills in a strong position to take on leadership roles where they can more efficiently…