We are in a hopeful time, personally and financially. Things were uncertain because most of us had never experienced anything like the last few months, but we got through what I think most of us believe to be the worst of it. Now, we are making up for lost time, working harder, breaking ground on…

Our goals for 2020, while consistently staying positive, need to be influenced by an air of practicality and realism. In the insurance space, and literally every other industry, resources are limited. And while our positive outlook has manifested itself a bit more quickly than we expected, stable growth and recovery will still take time. We…

I firmly believe that most of us in the insurance industry have the best of intentions when it comes to our hiring practices. However, what we meant to happen and what does happen can often be two very different things.  It is true that even the word “diversity” can elicit anxiety or fear of trying…

Many around the country, and specifically within the insurance industry, are preparing for a return to work, a reestablished office life and some semblance of how we operated before this pandemic began. I think most of us wish things would go back to what we were all familiar and comfortable with, and operations might, but…

After an event like what has occurred over the past few months, there will be changes to what all of us consider the new normal. In the face of this total disruption, the only thing we can and should do is make changes accordingly, but always keep who we are as the driving force directing…

Economic recovery is something we will all have to take an active role in as our focus turns from responding to the economic and sociological effects of COVID-19 to developing and discovering ways to recover from it. Now, while we are by no means totally out of the woods, our economy has already shown incredible…

Positive messaging might be more important now than at any other time in recent memory. In the wake of our initial encounter with the COVID-19 global pandemic and the cautionary messaging that followed, we’re all a bit burnt out and tired of hearing how potentially dangerous our world might be. We understand the risks, we’ve…

As many businesses begin planning a return to work, the landscape of the insurance industry has adjusted, leaving nearly 10 percent more people working remotely. This shift makes internal and external communication skills even more vital and those with soft skills in a strong position to take on leadership roles where they can more efficiently…

Last week we spoke to the importance of being proactive, how keeping your recruiting efforts going during this time will allow your firm, agency or company to be prepared to take full advantage of the overflow of business poised to flow into the economy. You have built your team, person by person, talented piece by…

The current conditions in our country and around the world are like nothing I expected. It all happened so abruptly. Almost overnight traffic was reduced to next to nothing, stores were closed “till further notice,” and the general theme of “what comes next?” is the new economic narrative.  Now look, I’m not a doctor or…