When we consider moving forward into the remainder of 2020 and beyond, we have to do a quick inventory of what has changed and what remains constant. We have to take this count, in regard to your business and mine, in order to determine a base set of skills and attributes that will allow executive…

Making better hiring decisions isn’t hard, but it does take time and requires a company to put resources toward good policies that will ultimately prevent hiring managers and other human resources professionals from making costly mistakes.  Those who hire talent have a great deal of control over the direction a company will take. You are…

The insurance industry is full of some of the hardest working people with whom I have had the pleasure of forming personally and professionally rewarding relationships. You go to work every day, helping your clients deal with the unforeseeable, the risks that come with being part of the world. I think we can all agree…

As recruiters, we conduct interviews almost every day. We successfully assess if the personal and professional qualities of a candidate meet the needs of the company or organization we represent. It is up to us to assist company HR leaders in building a corporate body that represents the goals and values of their company’s mission.…

Employee satisfaction is key to retention in any industry. Insurance is a space that can be incredibly intense. When a customer’s property, livelihood or wellness is on the line, your company or agency is many times seen as responsible. Insurance and risk assessment are essential in our modern world and economy and, after the first…

Effective communication is essential to building any professional relationship. During times where we are trying to revitalize our markets and grow our businesses, the sentiment is often expressed that we should communicate more or over-communicate. With social media platforms and other useful marketing technologies, we can easily enhance our capacity for outbound communication. A leader’s…

We are in a hopeful time, personally and financially. Things were uncertain because most of us had never experienced anything like the last few months, but we got through what I think most of us believe to be the worst of it. Now, we are making up for lost time, working harder, breaking ground on…

Our goals for 2020, while consistently staying positive, need to be influenced by an air of practicality and realism. In the insurance space, and literally every other industry, resources are limited. And while our positive outlook has manifested itself a bit more quickly than we expected, stable growth and recovery will still take time. We…

I firmly believe that most of us in the insurance industry have the best of intentions when it comes to our hiring practices. However, what we meant to happen and what does happen can often be two very different things.  It is true that even the word “diversity” can elicit anxiety or fear of trying…

Many around the country, and specifically within the insurance industry, are preparing for a return to work, a reestablished office life and some semblance of how we operated before this pandemic began. I think most of us wish things would go back to what we were all familiar and comfortable with, and operations might, but…