If the insurance industry wants to promote an economic recovery that is not only successful, but also maintains the continued safety of its workforce, using upskilling to promote and expand employee’s digital capabilities needs to be an absolute priority. While upskilling should always be part of the onboarding process and continued education, current potential hazards…

Micromanagement messes up a lot of things, period. As a result, it disrupts workflow and kills creativity among your workforce and shows anyone, including those in a management position, that as an executive you don’t trust your teams to manage their time. Micromanagement is a clear sign that an authority figure within any company lacks…

Intentional learning is pretty self explanatory. You set out to learn something specific. You discover a shortage of information—information preventing you from attaining status or accomplishing a goal, now and in the future, and you set out to learn, to gain knowledge or a useful skill that will serve in accomplishing these aims. All industries,…

The current economic climate has primed some of the most driven insurance professionals to carefully examine the companies and the managers for which they work. More often than not, a candidate’s reason for leaving a stable or even lucrative position is not because of the company overall, but rather those executives or managers who directly…

When we consider moving forward into the remainder of 2020 and beyond, we have to do a quick inventory of what has changed and what remains constant. We have to take this count, in regard to your business and mine, in order to determine a base set of skills and attributes that will allow executive…

Making better hiring decisions isn’t hard, but it does take time and requires a company to put resources toward good policies that will ultimately prevent hiring managers and other human resources professionals from making costly mistakes.  Those who hire talent have a great deal of control over the direction a company will take. You are…

The insurance industry is full of some of the hardest working people with whom I have had the pleasure of forming personally and professionally rewarding relationships. You go to work every day, helping your clients deal with the unforeseeable, the risks that come with being part of the world. I think we can all agree…

As recruiters, we conduct interviews almost every day. We successfully assess if the personal and professional qualities of a candidate meet the needs of the company or organization we represent. It is up to us to assist company HR leaders in building a corporate body that represents the goals and values of their company’s mission.…

Employee satisfaction is key to retention in any industry. Insurance is a space that can be incredibly intense. When a customer’s property, livelihood or wellness is on the line, your company or agency is many times seen as responsible. Insurance and risk assessment are essential in our modern world and economy and, after the first…

Effective communication is essential to building any professional relationship. During times where we are trying to revitalize our markets and grow our businesses, the sentiment is often expressed that we should communicate more or over-communicate. With social media platforms and other useful marketing technologies, we can easily enhance our capacity for outbound communication. A leader’s…