When we consider moving forward into the remainder of 2020 and beyond, we have to do a quick inventory of what has changed and what remains constant. We have to take this count, in regard to your business and mine, in order to determine a base set of skills and attributes that will allow executive…

The insurance industry is full of some of the hardest working people with whom I have had the pleasure of forming personally and professionally rewarding relationships. You go to work every day, helping your clients deal with the unforeseeable, the risks that come with being part of the world. I think we can all agree…

Employee satisfaction is key to retention in any industry. Insurance is a space that can be incredibly intense. When a customer’s property, livelihood or wellness is on the line, your company or agency is many times seen as responsible. Insurance and risk assessment are essential in our modern world and economy and, after the first…

We are in a hopeful time, personally and financially. Things were uncertain because most of us had never experienced anything like the last few months, but we got through what I think most of us believe to be the worst of it. Now, we are making up for lost time, working harder, breaking ground on…

I firmly believe that most of us in the insurance industry have the best of intentions when it comes to our hiring practices. However, what we meant to happen and what does happen can often be two very different things.  It is true that even the word “diversity” can elicit anxiety or fear of trying…

After an event like what has occurred over the past few months, there will be changes to what all of us consider the new normal. In the face of this total disruption, the only thing we can and should do is make changes accordingly, but always keep who we are as the driving force directing…

Positive messaging might be more important now than at any other time in recent memory. In the wake of our initial encounter with the COVID-19 global pandemic and the cautionary messaging that followed, we’re all a bit burnt out and tired of hearing how potentially dangerous our world might be. We understand the risks, we’ve…

Last week we spoke to the importance of being proactive, how keeping your recruiting efforts going during this time will allow your firm, agency or company to be prepared to take full advantage of the overflow of business poised to flow into the economy. You have built your team, person by person, talented piece by…

The current conditions in our country and around the world are like nothing I expected. It all happened so abruptly. Almost overnight traffic was reduced to next to nothing, stores were closed “till further notice,” and the general theme of “what comes next?” is the new economic narrative.  Now look, I’m not a doctor or…

As experienced recruiters for the insurance industry, it is our job to be effective and energetic communicators. The current state of the world has definitely put those skills to the test. But if we’ve learned anything from this industry, it’s that conditions are always changing and rarely ideal. When circumstances shift, it requires adapting your…